Contacted Stuart's Appliance Service at 352-877-0181 on 4/8/2023 as the first contact reaching out…read morefor services due to our refrigerator not keeping cold and food spoiling. Surprisingly we were able to speak with Stuart on that Saturday, the day before Easter, and set the service call for Monday 4/10/2023. Stuart arrived within the agreed timeframe. Upon this first visit Stuart diagnosed what he described as the issue of the coils in the back of the freezer icing up and not defrosting properly. He replaced three parts - Heating Element, Defrost Timer, and Defrost Switch. He insisted this would resolve the issues and the refrigerator would run perfect. The work which he provided was invoiced and billed for $324.xx we also provided a gratuity payment of $75 for the prompt scheduling and to which seemed the issue being resolved. Approximately 3 weeks after the first service call we noticed the refrigerator began to not keep cool again. Contacted Stuart within the first 30 days of the initial service date of 4/10/2023 and Stuart agreed to return to fix the issue. During the second visit, Stuart then expressed how it was now passed the 30 days and the his services were not guaranteed or in warranty any longer; we iterated we had contacted him prior to the 30 days expiring and the second service call was scheduled past the 30 days. He conducted the same process of manually defrosting the iced coils in the back of the freezer wall. And the unit worked, cooling the refrigerator, as expected for only approximately another 3 weeks. Contacted Stuart for the third time reporting the same problem reoccurring yet again. Stuart returned for a third visit and conducted the exact same process of manually defrosting the iced coils. Now, on 7/12/2023 once again our family realized yet again the same exact issue was still occurring, the refrigerator's temperature rising and not keeping our food products at the proper temperatures, food spoiling again, and worse of all not being able to control proper temperatures for a life saving medication that must remain refrigerated. Called Stuart on the same day of 7/12/2023 and the call seemed to be in a cordial agreement that the same issue that he was originally contacted about on 4/8/2023 was still unresolved and this was now the 3rd time since his first visit we have lost groceries due to the issue not being fixed properly. Stuart stated he would be unavailable until the following week until Monday 7/17/2023 and would call us. No call was received on 7/17/2023. On 7/18/2023 I called Stuart to follow up with the situation. At this time Stuart promptly and aggressively stated it was well past his 30 day warranty, to which I replied we had contacted him within the initial 30 days because the issue was occurring again. He then proceeded to express that he did not charge for the 2nd and 3rd visits, to which my response was that the repairs and service have yet to correct the issue and he was paid $400 in cash due to him not being able to accept payment from credit or debit cards for service that had not fixed the problem from the beginning. I'm attaching a photo screenshot of our original review; yes, at that time it appeared to have been fixed and we're grateful. However here it is 8/3/2023 and the first repair was conducted on 4/10/2023 as well as three additional visits that have still not fixed our refrigerator. We've attempted in good faith to allow Stuart to rightfully fix this issue repeatedly since 4/10/23 after billing us $325.xx; the last communication with Stuart he expressed he would be ordering a part from a supplier on 7/24/23. Did not hear from Stuart until we called him today, 8/3/23, to be ran in circles that he would pick up the part at a local shop. This has been an absolute nightmare and would nor could not recommend this business unfortunately.

Same morning, Washer AND Freezer stopped working! Stuart was scheduled all day, but volunteered to…read morecome help us after hours. Within 1.5 hours of his arrival, I had a load of laundry washing and a freezer ready to restock. His fees are very reasonable, especially for after 6p, and he told us he doesn't worry about the clock when people have appliance failures that disrupt the household. Definitely make Stuart the first call for your solution!

This company is Amazing. Prompt, courteous Expert Service. Justin our technician was pleasant…read moreefficient and very knowledgeable. I am recommending this company to everyone I know!

'AMAZING' says it all! So fortunate to find this honest and reputable repair service. A customer…read morefor life with good peace of mind for all my future repair needs! Mike Bishop Homosassa, Fl.

We have had 2 excellent experiences with this family owned business! The first was regarding a…read moredishwasher that was still under warranty. Ericka took all the information over the phone and ordered the correct piece that required replacement. Charlie was very professional and friendly. He arrived in a timely manner and put in the replacement item. That was over three years ago. We recently contacted them regarding a 2nd refrigerator in our garage which was not working properly. He was of great assistance once again. I plan to use him instead of immediately purchasing new washing machine/dryer when there's a problem. Why? Because the new ones cause so many problems for my friends and I want to try to hold on to this set as long as possible!

Pass on this one! Charlie replaced the balancing rods in my washer and afterwards, it still wasn't…read moreworking right. He came back and said it needed a new inner tub. Interestingly, he offered to pick it up when I told him I didn't want to put anymore money into it. Tried the washer after he left and it worked fine.

Lied about my warranty being voided on my oven I bought brand new from Lowes 11 months ago…read more Insisted I sell it or trade it in at Howard's Flea market. Pushy and talked aggressively during each visit. said he could replace any parts because of roaches voiding the warranty. Not sure how he ended up at my house but a couple days later another technician called saying he'd be over the next day and he made two visits and replaced the faulty part free of charge and said my warranty is still good. Also said roaches are not totally avoidable and anything can cause a short in the wire even if I do spray.

We met Marcelo today my moms refrigerator went bad the door didn't shut all the way and the fan…read morestopped working. He checked the condenser if it was hot, it wasn't so we got a chance He checked the fan and the freezer loosened the door a bit and defrosted the back and then he plugged it back. It works now He advised us to make sure the door shuts because mommies refrigerator was two days from going bust. Great guy to work with and funny too

Requested a repair got a confirmation text for 330-430 it's 5 now. No call no show. Tried calling…read morejust get phone is busy

Telephone is always busy, scheduled time and date via their web site…read more Received text confirmation yet no one showed , still havent. Tried to call yet phone rings busy.

David, came. Over, fixed it right up. My Bad Boy mower needed oil change, new blades. Filters…read more And all of that and more, very neat fast and. Very reasonable. I couldn't do it. And my hubby sick in bed. Thank you David! Next, my. Weed machine. I can't start..

Cub Cadet has been sitting outside covered for 5 years. Brought it up to Beverly Hill from Inlaws…read morehouse in Orlando and dropped a battery in it and it would turn over but not fire up. I gave it a tune up and still nothing. Called David, He came out and diagnosed the problem, ordered a carb and presto good as new! Very timely, very curtious, knowledgeable and very affordable and will use Him again if needed. Excellent job David. Thank You

New owner! Very nice folks! Before they repaired my machine I was given a price up front, when…read moreadditional repair was needed, I was called to approve it. Also, very fast repair time, less than a week!

I took my sewing machine in to Sharkeys and 2 weeks later I called to see how it was going....he…read moresaid. how long has it been, and I said 2 weeks,,,he then said oh no you have to wait another week...just his tone aggravated me so I got in the car and went up there to get it back. At first they could not find it. But then I took it to Aaron's Sew and vac on 466a. In 24 hours they called and it was ready!!! Really nice people and great repair guys!! Avoid Sharkeys!!!

I was disappointed to discover that if I had had an inspection of my old system through Duke Energy…read moredone before the new units were installed, I could have applied for a $1,000 rebate. Unfortunately Mr. Ponds, who came to our house to write up our purchase, did not mention that to me. So my suggestion to you is to make sure to ask about rebates before purchasing. Naivety comes at a high price. That said...the installers were pleasant and efficient, the process ran smoothy, and we're pleased with our system.

Great qualified management and technicians who assess the issues and resolve the problems at a…read morefair price. Thanks to Cody and Diego for their prompt service.