We have had 2 excellent experiences with this family owned business! The first was regarding a dishwasher that was still under warranty. Ericka took all the information over the phone and ordered the correct piece that required replacement. Charlie was very professional and friendly. He arrived in a timely manner and put in the replacement item. That was over three years ago. We recently contacted them regarding a 2nd refrigerator in our garage which was not working properly. He was of great assistance once again. I plan to use him instead of immediately purchasing new washing machine/dryer when there's a problem. Why? Because the new ones cause so many problems for my friends and I want to try to hold on to this set as long as possible! read more

Pass on this one! Charlie replaced the balancing rods in my washer and afterwards, it still wasn't working right. He came back and said it needed a new inner tub. Interestingly, he offered to pick it up when I told him I didn't want to put anymore money into it. Tried the washer after he left and it worked fine. read more

We had them out to fix our washing machine . He gave us a reasonable quote and said he would be back in 3 days after he got the needed parts. While he was here we asked him to look at our stove . He checked it out, gave us a ballpark estimate of what we would need to have done. it was quite a bit of money. He told us to call the manufacturer and explain what was going on and it was a safety concern. We did just that and they are going to give us another stove! We were willing to pay for the expensive repairs but he told us to call first to see what the manufacturer was willing to do. So very glad we did. He came back when promised , on time and got our washer up and running! He was polite, friendly, and cleaned up after himself. I highly recommend this company! read more

The phone doesn't get answered but there is a voice mail box. I have left two messages over a period of two weeks. No one has returned my call. Guess they don't need the work. read more

I called before the business was open and left a VM with all the details of what I was calling for. I didn't expect a callback as soon as they opened, because I figured they would have previous VMs to answer first. I was pleasantly surprised when they returned my call shortly after 10am, and the office lady was very nice to speak with. She reiterated what I had told her in the VM, and then told me that the service person could come today between 11am and 2pm, IF that was good for me. She told me the name of the person who would be coming to look at my washer, and how much the service call would be, and that would be included in the repair bill should I decide to repair it. Charlie showed up about 1:45, checked several things on the machine as to what the problem could be caused by, and determined that the transmission was leaking and throwing oil on the clutch, which would not allow it to catch to spin out the clothes. Unfortunately it would be too expensive to repair, so I will have to find a replacement. I have to say that I trust Charlie's assessment, because my husband and I had an appliance repair business many years ago, so I am familiar with appliance repair, and I could tell that Charlie was very knowledgeable about my washer, and also I felt he was a very honest person. I would definitely call Charikas again should I need any repairs. Susan M. read more

This place is awesome. They saved us when another company dropped the ball. Fast to send a tech out. Diagnosed the issue.

Fixed our dishwasher, reasonable price for the service. He was quick with the repair. We would use them again.

My mom's 12-year-old washing machine developed a mysterious slow leak, with a puddle taking days to form after use. We weren't thrilled with having to call a repair person, as it was a perfect opportunity to get stuck with a high bill, whether it was warranted or not. Our own research of online reviews, as well as a referral from Customer Service at LG led us to Charikas Appliance Repair. From the initial phone call with Erika, to the repair the next day with Charlie, the interaction was smooth and easy. And the repair was quick and reasonably priced. My mom's neighbors are all about referrals, and we've already let them know about Charikas. THANK YOU Charlie and Erika. read more

Have had good service from them in the past but could not deal with the rude receptionist who failed to call me back and was rude when, after 30 minutes of waiting, I called her back. read more