We had an issue with our diesel truck while visiting San Diego from Arizona. The office staff was…read moreabsolutely wonderful to work with, and they got us in and out and back on the road very quickly. Their parts driver even ran us down the road to a great sandwich shop while we waited.

We bought a used Class A RV and the DEF pump failed - it happens, things will break on used…read morevehicles! Took it to a Freightliner shop on Miramar Road that was more focused on fleet vehicles and they were dismissive, didn't repair what was needed, went over the quoted price without advising us, didn't complete the work in the time promised, and communication was poor. We picked it up after 3+ weeks of minimal progress. California Coast was recommended by a friend and we are very impressed with every aspect of their business. We brought the RV in and they did an end-to-end inspection of the engine, steering, suspension, electrical, etc. with photos and advice on what was urgent vs. needed in the future. We talked with Vinnie several times and he was incredibly patient with our questions and gave well detailed answers. All work was completed on time. as promised and at a very fair price. The office manager (Donita) is a gem. We have a warranty and she facilitated coverage and helped us understand the warranty details and process. We asked them about upgrading the suspension and Vinnie provided several options. We chose a mid-range upgrade and after service was completed we took the RV on a 22 day, 2300 mile trip and everything worked great! The suspension upgrade made a HUGE difference on some rough roads (looking at you, I5 in Nor Cal ). Donita called a few weeks after our service to see how things were going, if we needed anything, etc. It was a nice personalized touch. We are relieved to have found a trustworthy local business to work with and highly recommend them!

Very responsive, good communication, arrived on time, good service, fair prices. Honest work for…read morehonest pay. We had some preventative maintenance performed and it worked out great.

Five star all the way! Definitely found my new RV Tech! Sai…read morecame out super fast! He quickly found the problem with my roof and generator and gave me a reasonable price! No question, I will always go with RV Tech to work on my motorhome! Very honest and professional!! Thanks again Sai!!

These guys are professional scammers. Let these guys do electrical work at your own risk. Oscar put…read morethe parts behind him during installation and didn't show me, answered my questions regarding which parts are being replaced wi the vague answers, looked frustrated when I asked for specifics. I asked are you replacing the whole power center box or just the converter section? He told me the whole box. I asked if it was new and he said yes. Good technicians and real electricians can explain things to you and be transparent because they have nothing to hide. I paid $500 for my own used parts to be used again from my old unit and before I even had the chance to call the owner out on it (who seems to be in on the fraud, he was waiting in the car the entire time), he blocked me. I hired this company to replace the converter in my trailer after water entered through the vent and the unit began smoking and making a whining noise. I was charged $100 for a diagnosis, but Oscar immediately replaced the entire power center box without explaining what was actually being replaced. When I asked Oscar if the converter and other components would be new, I was told it would be a "new box." However, after the installation my lights began flickering and within minutes most of the interior lights stopped working (only the kitchen light remained on). All lights were functioning before the installation. When I contacted the technician, he said the job was complete and that I only hired him to replace the converter, not troubleshoot the lights. This was confusing because he had already replaced the entire unit instead of just the converter module. I later had another technician inspect the system and was told that several parts were not new. The converter appears to be refurbished, my old fuses were reused, and the circuit board also looks old and dusty. I was also charged for three breakers that appear to be the same ones that were already in the unit. Oscar did refund $100 after I raised concerns, but the electrical system is still not functioning properly and I will have to pay another technician to fix it. I recommend asking very detailed questions about what parts are actually being replaced (converter module vs full power center) and whether the components are new, refurbished, or reused before agreeing to the repair. I also found an entire unit for $179 that includes fuse box, fuses, converter module, and breakers online. I feel scammed and disappointed. I was going to keep this private but after inspecting the parts, it really is not fair and misleading he used my own old parts while presenting as new and then put me in a situation where I would have to pay more to fix the fuses, diagnose again, and "trouble shoot lights" when that was already part of the original problem. I was also told by the new tech that wires were taped. Not professional work at all. I feel bad leaving a bad review but they marked up the price on all of these components and intentionally misled me. He also didn't give me a door for the unit so it is exposed. He intentionally misled me which is the same as scamming someone. Do not trust their 5 star reviews.

Alex and Oscar were fantastic to work with. They were responsive to my inquiry and even came out…read moreduring a holiday week in stormy weather, which I really appreciated. They repaired my RV awning quickly, did a great job, and charged a fair price. This wasn't my first experience with them either -- last year they installed a tankless water heater for me, and that was also a very positive experience. Professional, reliable, and easy to work with. I highly recommend them for any RV repair or upgrade needs.

We were getting prepped to go camping and our slide-out decided to fail 3 days before the trip. We…read morechecked around, sent out quote requests and were answered very quickly by Tim of EWT. Tim was out to our house the very next day, on time and with a small back up crew. Within an hour or so, he had our problem solved - turned out to be a failed circuit board and we were lucky that he had one available and on site, ready to switch out. Prior to the repairs he explained to me what was going on, what he was testing and what might need to be done. After they swapped out the circuit board, he showed me what he did, demonstrated the proper way to use a slide-out with a glitch in it, showed us the part he swapped out. He also did a complimentary roof inspection and told us that we could call him anytime, day or night, home or camping spot, and he would come out if we needed another repair down the road. Our payment went through Venmo and his prices are EXTREMELY reasonable, especially because of the quick turnaround. Then (yes, there is more) he sent us some instructional videos that we could use down the road. What impressed me the most was his friendliness, his courtesy and his kindness. The same goes for his staff, Ivan and... (forgive me... missed his name even though he told me but I blabbered away and forgot, didn't want to look inattentive by asking for it again. Was it... Vince?) But I can tell you, they were friendly and outgoing, which also speaks volumes for the company they work for. In today's climate where you ask for a quote and you never hear back, you leave a voice mail and you never hear back, or you finally hear back and the next available spot is 2 weeks away, having Tim and his crew come out the very next day reminded me of what actual customer service is. Tim saved our upcoming New Years Eve camping trip and he is going to be the one person that we call when we have any issues in the the future!!!

Tim quickly responded when 3 other "Mobile Repair Companies" couldn't be bothered on a Friday…read moremorning to even answer the call. I was given a 1hr window for arrival within 3 hours of calling and he arrived prompt and ready to get to work. As a 20yr retired mechanic I had an idea what could be leaking, but Tim walked me through the locations of these "trouble points", ran through the scenario systematically, and fixed our problem within 30min while showing me what to look for and why... It's so hard to find trustworthy help these days or assistance that's affordable... Finding both in the same guy with EWT was the blessing we needed to save our camping trip. I can see why he's one of the few approved vendors allowed into Santee Lakes Recreational campgrounds. Thanks again Tim!

I needed a water heater repaired and left a message with Jim. I spoke with him at 8:30 and he was…read moreat my house at noon. The water heater was repaired promptly, and we also discovered some plumbing issues along the way which he also took care of. A great guy and great service. He is the first person. I will call when needing anything else. In addition, he was very reasonably priced.

Contacted Jim about general heating and electrical repairs on my parent's RV. Considering it's the…read moreweek of Thanksgiving, Jim was flexible and scheduled a visit the very next day after talking to him. He was on time and took care of everything on the spot. Great value, good communication and overall a pleasure working with him. Would recommend

DISASTER I brought…read moremy RV to J's RV to remount my grey water tank. The result was very sloppy, unprofessional, and incomplete work. I requested a $500 refund to cover the cost to fix the issues. The owner Jason refused, and requested I bring it BACK to him to correct and finish the work? I have ZERO faith in J's to correct the issues they caused. Sloppy and Incomplete work includes: 1. The tank was mounted unevenly (is not level) and much lower than original and in comparison, to the black tank next to it. (As a result, will not correctly monitor water level) 2. The drainpipe is now lowest point of the undercarriage and easily dislodged if something hits it. 3. The shower plumbing was left exposed easily accessible to mice/vermin. 4. A gaping hole was left exposing the freshwater tank and plumbing also accessible to mice/vermin. 5. J's could not get the tank sensors and level monitor to work. Turns out the wires and ground were out of order. I followed the pattern on the black and freshwater tanks and now works fine. Go anywhere else! JB

Poor customer service or lack of by Mgr/sales rep, he was more concerned about going out of town…read morenext day. Was there on a Saturday and said he'd get back to us that afternoon, despite calling and leaving messages, never heard back so went to BLUE COMPASS RV Monday and had GREAT service.