1. Santee Collision Center

    1. Santee Collision Center

    0

    Santee, CA

    Santee Collision Center

    4.8 (84 reviews)
    Open 8:00 am - 5:00 pm

    Services - Santee Collision Center

    Auto steering and suspension repair

    Routine automotive maintenance

    Bumper repair

    Santee Collision Center Photos

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    De Lamination of poorly prepared surface and paint quality.

    We are a custom a Mercedes Custom Sprinter Up Fitter here in San Diego and we took our fiberglass FlairSpace flairs which allows our customers to sleep sideways in van and upon inspection in our shop we noticed orange peel and sent the owner pictures and they could be buffed, but our customers needed the van for a trip, and during the trip, they noticed big 1" bubbles where it looks like the paint was de laminating. We have called over 5 times and emailed detailed photos and videos, with 0 zero reply back. I wouldn't recommend anyone use this unprofessional facility for anything. JCVS

    CrazyRX 7.

    So DO NOT HAVE YOUR CAR PAINTED HERE....... Unless you don't mind not having a warranty. Because this place doesn't offer a warranty. Seeing is believing. Meaning, they tell you they have a lifetime warranty on their paint job, but when it comes to them really taking care of a warranty,,,,, THEY DO NOT HONOR IT!!! So i had another body shop start on painting my 2016 Ford Focus. But he was so busy and my car sat in the back for 8 months waiting for the car to get it's color change. Well this other body shop prepped the car and got it ready to paint pretty much. It just had to be primed and painted that's it. Well i got tired of waiting for my car to be painted by this other shop, so i pulled it out and had it towed to Santee Collision Center. I spoke with the owner Candice. She looked at my car and gave me a $4,500.00 price to finish the paint job. Moving forward when i picked up the car, it was amazing. The paint color was right on and it looked great. I was very happy. The painter did a great job overall. Well several months later, my front bumper cover was getting chipped up with road sand/pebbles and then a couple cracks in the paint started showing up. I took my car to a different body shop that is very reputable and asked the painter for his opinion as to why the chips and cracks were happening so soon. I had only put 600ish miles on the car since it was painted. They told me it looks like the painter didn't put any or enough flex in the paint. Because bumper covers are plastic/rubber, they flex with the wind and torque of the car. So this will help keep the paint softer so it absorbs the shock from stones and road debris when hitting the bumper. And Flex will prevent cracking in the paint from the rubber bumper cover being soft. So i took my car back to Candice and showed her the cracks and the stone chips. She already tried to come up with an explanation as to why this was happening by telling me that there was most likely bondo in that area on the bumper cover. I told her there is not one speck of bondo on this cover. I bought it in perfect condition before it was installed on my car. So already she was trying to get out of taking care of the cost to fix and repaint the bumper. She then told me when i get the bumper off the car and bring it down to get repainted, she will have her painter check it out and let me know. So a week later I noticed the clear coat bubbling in a spot. Now this was a whole different issue. So I got the bumper cover down to them and pointed this out to Candice. She looked at it and said Yeah that shouldn't be happening. So after a week goes by, she calls me and tells me that the reason the cracks happened is because of the previous prep job the other body shop did was not correct or done right so that when she painted over the original prep job it caused it to crack. Now I did not believe this for one minute because if it doesn't make sense, then it's not true. So I said to her fine. What ever. She quoted me $600.00 to repaint the bumper. When i went to pick up the bumper, i was hoping she would meet me half way with the cost being that the bumper would have had to come back even if it didn't crack because of the clearcoat bubbling. So if she would have compensated me in the cost of the defect of the clearcoat problem, then i would have been ok with that. But she tells me that i have to pay the full $600.00 because she told me that the clearcoat bubbling was from the previous prep job from the other paint shop. And that is not true. That has nothing to do with the prepping of the past shops work. So to sum this up, Candice lied to me, (and i hate liars) by telling me there is a lifetime warranty on the paint. Which clearly there is not. She never deals with her customer very much. Always has her manager Eric deal with people. she is not very friendly and I've noticed this the first time i met her. Basically she should not be running a business when dealing with the public. Because she in my opinion does not know customer service very well. So this is my opinion only and you be the judge from what you have read here today. I gave them 2 stars instead of only 1 because other than the bumper not having enough flex in the paint or any for that much, the paint job on the rest of my car was done really nice. NOTE: You can see the cracks on the top and bottom of the sensor in the pics.

    Before

    My car looks brand new! It's been a couple of months since my repair and I am 100% satisfied with the quality of work. The front office staff were extremely helpful and gave accurate estimates for cost and time frame. They are extremely patient and understanding that everyone wants their car back ASAP and walk you through the paperwork thoroughly.

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    2 months ago

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    8 months ago

    I highly recommend this company. I had a fender bender and they did a quick and great job. Really good and honest people there.

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    2 years ago

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    8 months ago

    Did amazing work fixing up my bumper and touching up on paint and ordering parts for me highly recommend staff is super friendly!

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    3 years ago

    Had our sprinter van flares painted here paint peeled as soon as the sun hit it. Requested a re do or refund no response. Hack operation

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    Page 1 of 3

    Ask the Community - Santee Collision Center

    Review Highlights - Santee Collision Center

    I liked the way Candice, owner of Santee Collision Center, described their painter as the best anywhere.

    Mentioned in 41 reviews

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    Rose Automotive Repair

    Rose Automotive Repair

    4.7
    (65 reviews)

    My son has been coming here for a long time. I sent a friend here (after she had a bad experience…read morewith a "chain" shop) and she is a customer of ROSE AUTOMOTIVE for life now. We took our 2014 Xterra Pro 4X there for the first time recently and we are incredibly impressed with the professionalism, communication, and above all, the HONESTY from Parrish, his son, and Scott ... this is our go-to repair shop now. They are incredibly busy (like 2 weeks out last time I called), so my plan is to call well ahead of time if I need work done so they can schedule us in. Still, when I called last week because my battery was dying, they had me bring it in immediately because they didn't want me to have to jump start my car after the next time I shut off the engine! That was VERY kind, and very professional.

    Was referred to this auto shop by a friend. everyone's nice and customer service is good so maybe…read moreI'm an unlucky case. The first time I came in I had a coolant leak and spark plug problem With engine overheating. so I took it in to get a diagnostic. the spark plugs were done correctly but the mechanic decided to make a makeshift clamp to fuse the coolant leak..... seemed confident that it was going to fix the problem. Still was leaking coolant And overheating. Took it back because the engine was overheating still and I was still losing coolant. Told me that I needed a whole new radiator and that was the problem. so after spending 1300 dollars on a new radiator The problem kept persisting. after this second job, I had engine plugs that weren't re connected after the job and my car was losing power on the freeway...... took at back to have them plug it back in. my engine cover was also left in the shop And not put back on. The mechanic told me that he did the work on it but when I complained about doing a half job and not properly completing the job he said a different mechanic was the one who didn't do it right. No biggie. they plugged it back and it worked fine. month or two go by, Still leaking coolant and overheating. took it to the dealership because I was over going back and forth with this shop. Dealership tells me the fan right in front of the radiator had been melted off and my car had been overheating which led to serious engine damage and a head gasket repair. I can no longer drive this car. After I spent almost 2k dollars at this repair shop. only 109k miles on it. I genuinely believe this mechanic shop misdiagnosed my car and did a half ass job on my vehicle. Extremely sad because everyone seemed friendly and willing. if you want to have someone take pride in your vehicle and find the root of the issue do not take it here. Unlucky ....

    Santee Collision Center - autorepair - Updated July 2026

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