Terrible shop, spent 3500 on two different vehicles with two different issues. Neither is fixed…read moreand they won't return my calls.

They cracked one of my rims while installing new tires and refused to replace the rim. Brandon said…read moreit was already cracked and sealed by the old tire. I would not recommend this business.

The team at Emory are by far the best I have worked with over the years. their service and…read morecommunication is top notch!

This is a predatory business. Thanks for ripping off my 79 year old father who used to be a long…read moreterm customer. He came in for an inspection of a car driven less than 2000 miles. You claimed his new brakes did not pass inspection and neither did his brand new wipers. He needed his car back so he paid you $800. Since you were sold to the new ownership you have become a predatory business as is evident by your nearly empty parking lot.

If you are looking for an exceptional car buying - or leasing - experience, look no further than…read moreKelly Cadillac! I have purchased and/or leased all of my Cadillac's (now at 4!) from Kelly Cadillac. And, I have sent family & friends to Geoff, Kelley, and the team for their vehicles, some who are multiple purchasers as well! Geoff & Kelley have created such an amazing culture and its shows in the sales and service teams. This is truly an exceptional place, one where I'll return time and time again. I can promise you'll never be disappointed with a Cadillac and you'll be treated like family at Kelly Cadillac!

Customer service skills are woefully lacking. Sales experience was great. Service leaves a lot to…read morebe desired unless you are paying, but GM's warranty coverage is not good. Lack of knowledge in the service department compounds the issue.

I have been using LEACH'S for at least 6 years and I completely trust what Tom and his Team…read morerecommend. I own a 2016 SUV and would rather take my vehicle to Leach's than any dealership as to not be over charged. We take all of our 2015/16/18 vehicles to Tom for all of our service needs. Tom and his team go the extra mile to insure our vehicles are a in the safest and best condition possible. They always make time to explain what your vehicle needs, they don't talk over you with terms you're not familiar with. The best find in all of Pa. Dont share the secret or you'll never get an appointment.

I have been taking my vehicles to Leach's for years. Everyone is very knowledgeable, trustworthy,…read morefair, and clear. They have experience in many makes. Highly recommend them without reservation. I look forward to doing business with them for many years to come!

I'm not typically one to write bad reviews, but these guys did me a serious disservice and left me…read moreno choice. Jones has been servicing my TLX Type S for 2 years now, and have typically done a great job with communication and quality of work. For 2 years now, I have requested that they forgo running my car through their car wash, as my vehicle has a dual layer ceramic coat and has only ever been hand washed (I'm an auto enthusiast). They had my trust, as the service advisor once jokingly told me they washed my car during a previous service. On Dec 26th, however, after a routine service, I noticed the vehicle had been run through the car wash, and as expected, my paint was covered in micro scratches / swirl marks. I pointed this out to the service manager and he acknowledged their mistake (and even gave me a hand written note acknowledging their mistake), and offered to have their detailer buff out the scratches. I mentioned that simply buffing out the scratches would effectively remove my expensive ceramic coating, and would not be an adequate remediation. In order to restore the car to its previous condition, the ceramic would need to be removed then reapplied, per my detailer. After explaining this to the service manager, I was questioned about the quality of my ceramic coat, and was told that ceramic coats should prevent scratches in an attempt to pivot some of the blame. Any good detailer knows (and a simple Google search suggests) that ceramic coating does not prevent scratches, rather it adds gloss, protection from environmental contaminants, and ease of cleaning. After emailing the general manager, Kris, about the situation, I received a call from the service manager where I was told the scratches were not from the car wash and must have been present before the service, again that ceramic coatings prevent scratches, and they would not be willing to rectify the situation by working with my detailer to restore the vehicle to its previous condition. Instead, I was offered a complimentary oil change and tire rotation. Instead of making the situation right, Jones chose to lose a potential life long customer and damaged their reputation in the process. Anyone who considers themselves an auto enthusiast should avoid Jones at all costs. I'm extremely disappointed. The photos of the side profile and front of the car were taken in Oct 2023 demonstrating near perfect condition, and the three photos with swirl marks / micro scratches were taken post-service for reference.

I just bought a used Lexus from Jones Acura and the experience was great. No pressure, good…read moreservice.

Integrity is the first word that comes to mind and is followed by kind, generous, friendly, and…read moremost of all excellence. I recommend this company to all of my friends and even people I happen to meet that are looking for a car. I trust them and I don't trust any car dealers. They are excellent mechanics who truly care about the cars and their owners. And you can't beat their prices when compared apples to apples. Trust is earned and they have it as deep and wide as I can give it. We've purchased cars and sold cars through Wolfe's and cannot think of another company that I recommend more across all business types other than my favorite golf course :). They go out of their way to help people. If you haven't checked them out, now's a good time!

I've been taking my Jetta TDI there for a few years. Moved to Lancaster and took my vehicle to…read moreother shops that clearly never knew what they were doing. I'll go out of my way to make sure it's done right the first time with Wolfe's. Plus they're very friendly. Only complaint is they are too booked up, so make sure to plan in advance. Highly, highly recommended.

Buyers beware when dealing with this dealership. I called ahead and specifically priced out a demo…read morevehicle using GM Employee Pricing. The dealership assured me they would honor the GM Employee discount and even apply an additional discount because the vehicle was a demo. However, when I received the actual numbers, the payment was nearly $200 more per month than another dealer quoted me on a brand new vehicle with an MSRP that was over $6,000 higher. GM Employee Pricing should be relatively consistent from dealer to dealer, so the numbers simply did not add up. It appears the discounts that were promised were either not applied correctly or were misrepresented during the sales process. Very disappointing experience. The pricing felt misleading, deceptive, and unethical.

I've purchased a lot of vehicles at a lot of dealerships over the years, and this was by far the…read morebest experience I've ever had. Even though the dealership is four hours away, I will absolutely make the trip again when it's time for my next vehicle. John DeMartino went above and beyond. He ensured the vehicle was fully prepared before I arrived, kept me updated with calls and texts so I never had to waste time on unnecessary steps, and was 100% upfront and honest throughout the process. He's down-to-earth, professional, and truly cares about his customers. Everyone I interacted with at the dealership showed the same professionalism and genuine care. From start to finish, the entire process was smooth, transparent, and stress-free. Best car-buying experience ever. Highly recommend!

My wife and I have been taking our cars here for years. Always great work and fair price. I highly…read morerecommend!

Horrible place to get your car serviced. My mother was taken advantage of by their dishonest…read moretechnicians looking to make an extra buck off of her. I'm disgusted by their distasteful methods and their inability to take responsibility. They intentionally overcharged her for services that she never asked for. They proceeded to do extra work on her vehicle without her knowledge or consent, and then charged her for them. You're only getting 1 star because I have to put one. ---- An upset Daughter.