So happy to find Automotive Excellence! Recently moved and needed new auto repair. Have used same…read morecompany for a very long time, so I was concerned to find a shop just as wonderful but I had such a positive experience! Had a "service needed" message on my car, and I had a lot of driving to do this week, so I needed to get back on the road asap. I reached out towards the end of the day, and they responded right away to squeeze me in the next morning. They provided fast but efficient service, and the staff are very nice and helpful. Excellent customer service and communication. Good pricing and care of my vehicle. Will return for future repairs or services!

The friendly neighborhood service shop that I always wished to have. They are respectful &…read moreprofessional. They are happy to talk me through whatever is going on, helping me to understand the situation & my options. They don't push; they don't upsell. And their rates are reasonable-definitely competitive with dealership service centers. Happy to have discovered Auto Excellence.

Best of the best! The team: Fernando, David, Desiree (And…read morethe guys hiding in the back). Honest, Professional and Clean! (After dealing with another goof ball in Santa Rosa) My experience with this team was nothing but Excellent! I am an extremely picky person and a perfectionist... And I am completely satisfied! Old school values put to use very well. (Very impressive) I feel I paid a fair price for all the work done on my 2000 Toyota 4 runner Supercharged (5 speed Manual Transmission). This team is the best of the best! I would like to name the unprofessional idiots in Santa Rosa but I will refrain at this time. I will tell everyone and my friends to take their vehicles to Rohnert Park Transmission. And for the folks I don't like.... I will send them to the other goof balls. Thanks again to Fernando and his professional team! It was nice working with you!

I keep it simple. Amazing service from the moment I walked into the door, professional and…read morestraightforward. Would recommend this business to anybody! Thank you very much for the great service.

My car broke down on the side of River Road and it was the end of the day. I called Golden Gear and…read morethey said they could accept it but were closing soon. Our tow truck, Aloha towing, (great experience but they don't have a yelp) dropped off my vehicle there. The next morning Dylan called me and let me know they would not have time to do the diagnostic that day but would try. They weren't able to but did get it taken care of early the next day and called me around 9:00 am. Total engine replacement!!!! Say it ain't so! However, Dylan went on to tell me that he had several customers take their Hyundai back to the dealer where it was covered under an extended warranty and gave me the information I would need to take it up with them. What a roller coaster. Luckily, I was still covered under the warranty, and it is in the dealers' hands now. Pray for me! Hopefully I won't have further vehicle issues, but I know where I want to go if I do! Thank you GG!

Oil change fluids and auto diagnostic. Excellent Service. First Contact Dylan , great Service…read more Will continue to use this Service. Clear on the cost and getting service done on time.

A great experience, as usual! They are conscientious and very timely with their repairs. We are…read morealways thankful that they seem to be able to complete the work within a days time. If anyone is looking to get their BMW serviced, we highly recommend them.

Sean , Just saw your comment . It IS this shop . My…read morehusband and I went there together . My husbands name was on the bill paid by a credit card belonging to him . Must be why you didn't see my name anywhere. The reviews are what we acted on and why we chose to go there. I'm sure you put a lot of faith in your people but unfortunately not everyone is going to feel all warm and fuzzy . I'm sorry, I had high hopes for choosing your shop . Our mini is a 2012. 20,000mi on it . Maybe you were looking for a newer one since it had low mileage or possibly under my first name on a bill I don't know . Doesn't matter now . So thanks for your response back . But that is my experience when we were having our mini serviced at your shop .

Prompt response and reasonable rates. Small family shop that's a little hard to find but he will…read moretake care of you.

Alexis was the rep that helped me and she was very friendly and eager to help. Gave me a decent…read moreamount of options and was very relaxed about what to get. Interacting with her is a 5/5 for me.

We bought a used RV and needed it towed out to our property in Forestville. Brian took the whole…read morejob. The move was flawless and affordable. He brought it down our rural access with no drama, which not every hauler will do out here. He didn't stop at the drop. I had never leveled or jacked a trailer in my life. He spent real time getting it set right and walked me through how to do it. He went above and beyond. Great attitude start to finish. A joy to work with. If you need an RV or trailer moved in Sonoma County, call Brian.

I was all set to get my RV towed by Brian, and then I got a late night call telling me he could not…read moredo it due to his truck being stuck somewhere. To say the least, I was not happy. He offered up two other guys and one of them jumped in at the last minute. Not sure how many other guys would have done that, and I don't care...he did and didn't have to. So, yes, I'd call on him in a heart beat. Thanks, Brian!!