Shawn and Rob kept me informed of scope of work, cost to expect, timeframe to expect and updated me on progress throughout the day. The work on my car was done on time at the price quoted. Overall the quality of North Bay Bavarian's work and customer service are both excellent. read more

A great experience, as usual! They are conscientious and very timely with their repairs. We are always thankful that they seem to be able to complete the work within a days time. If anyone is looking to get their BMW serviced, we highly recommend them. read more

Sean , Just saw your comment . It IS this shop . My husband and I went there together . My husbands name was on the bill paid by a credit card belonging to him . Must be why you didn't see my name anywhere. The reviews are what we acted on and why we chose to go there. I'm sure you put a lot of faith in your people but unfortunately not everyone is going to feel all warm and fuzzy . I'm sorry, I had high hopes for choosing your shop . Our mini is a 2012. 20,000mi on it . Maybe you were looking for a newer one since it had low mileage or possibly under my first name on a bill I don't know . Doesn't matter now . So thanks for your response back . But that is my experience when we were having our mini serviced at your shop . read more

I took my wife's 23 X3 M40i to get a new set of tires. Matt helped me out and the tires were installed same day. Tires and alignment were great. When we got home I began to wash the car and noticed some mounting/dismounting wheel damage on one wheel. I checked them all and one had what I would consider significant damage and the others had some damage that could be seen. The wheels are painted black so any small scratch or ding is noticeable since once the pain is gone the wheel is a different color beneath the paint. We were a bit upset about this since we really take care of the car and make sure not to curb rash the wheels. Next morning we drove the car back and I talked to Matt about it. I showed him and he immediately offered to make it right. We dropped off the car again and they sent out all 4 wheels to get repaired. We picked up the car and all was good. Mistakes happen and I completely understand that. How you right a wrong is what really matters. Matt handled the issue right away and made it right. That is good service. He even offered a free oil change on the car. Pretty darn satisfied with our visit. read more

North Bay Bavarian - X3 wheels and tires. - Auto Repair Near Me - Santa Rosa, California

I've been taking my cars here for 12 years. Best service and best mechanics! You make an appointment and it's done by the end of the day as promised. Highly recommend. read more

I visited the team to get my car tires replaced. High quality work by friendly staff at competitive prices. It is always easy to maintain my cars at North Bay Bavarian. read more

North Bay Bavarian - New tires for my car - Auto Repair Near Me - Santa Rosa, California

I have been taking my Mini to North Bay Bavarian for years. Customer service is excellent. These guys rock!

These guys are simply the best! i've been taking my cars there for years, always reliable and straightforward. They give you the straight story and options on the best approach. read more

Great service. Fast turnaround, nice people, and they stand behind their work. Highly recommended!

As always North Bay Bavarian delivers! Excellent service at fair prices. Matt and the rest of the guys are always friendly and professional. I have taken many different BMWs there for service for many years and they always do great work and cars are ready on time. read more

I am very pleased with Matt and the team at Northbay Bavarian. They have been supporting my 2008 Mini Clubman for over two years with routine maintenance and upgrades. Matt's advice has been a tremendous help in choosing upgrades on my vehicle. I want to thank him for hi wisdom! Also i am impressed with the value adds like online history on my vehicle and a free Carfax on my vehicle and it's history. If you are serious about maintaining your BMW or Mini Cooper, please visit North Bay Bavarian for a consultation, you will be very pleased with their service. Also drop by for Cars and Coffee to meet other valued customers! read more

North Bay Bavarian absolutely had my back. I've got a 1998 BMW 323i that I'm trying to keep on the road as long as possible. When my center support bearing failed, I knew the car wasn't worth putting another $1-2k into, so I decided to handle the repair on my own. North Bay Bavarian made that doable by helping me get the correct parts quickly and easily. They took the time to make sure I had everything I needed, and when I realized I was missing a couple flex disc bolts, they were able to help me out with those as well--no charge. They didn't bill me for diagnostics, didn't try to upsell me, and didn't pressure me into unnecessary work. Just honest, straightforward customer service. If you own an older BMW, you know how hard it can be to find a shop that's knowledgeable and fair. These guys genuinely care about their customers and stand behind their work. I'd absolutely recommend North Bay Bavarian and wouldn't hesitate to bring my BMW back to them in the future. read more

New to the area and took my 2008 BMW 528i in to swap out a faulty ignition coil and diagnose a significant power steering fluid leak. Matt and team completed the repairs on time and at quoted price. Unlike many other repair shops, they had several technicians at each of their bays which includes ~ 10 + bays...place is super clean, organized and welcoming. GREAT EXPERIENCE as they kept my Lucky BMW running great (183,000 Miles). Ron read more

North Bay Bavarian - Zak appreciated the service too! - Auto Repair Near Me - Santa Rosa, California

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The NBB crew are as good as it gets. Incredible knowledge in all BMW's and they always go above and beyond to ensure everything is as it should be. They maintain a few cars for me but my pride and joy is my 1988 M3. You know this shop is the real deal if I trust them with my dream car. Thanks for always making sure my car is ready for our Sunday drives! read more

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I have driven many different European cars, and I wouldn't trust any other shop with my car. They are honest and professional, and I would recommend them to all of my friends. read more

Glad to have found my North Bay BMW place. Extremely knowledgeable, prompt in scheduling requested appointments, prompt in getting the work done. It's a BMW specialist repair place so labor costs are not cheap, but they are reasonable (I have gone to 2-3 places in the Bay Area so far over 15+ years). So far I have done some basics (oil changes, battery work etc) and 1-2 more complex repairs. Friendly, polite and I like that they don't mind explaining the repairs. read more

I have been taking all 3 of our BMWs to NBB for years now, they take absolute care to address any concerns that I have, and thoroughly inspect each car to make sure they are reliable and safe. Matt, James and Brice are my main contacts and they always make our transactions pleasant ones and strive to keep costs down when possible. I always trust their recommendations and have never been disappointed. My last visit was unplanned, but was an urgent repair so I could take the M Roadster on set with me. They got it right in and finished with plenty of time for my car to have a major scene next to Nash Bridges "Cuda"! if it weren't for NBB, I would not have had a very awesome day, so big shout out to all Rick's guys! read more

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First time customer visiting and using North Bay Bavarian as my shop for my 2022 M340i. I scheduled an alignment online using there website which easy to do, and was confirmed within 1 day. Upon arrival, I was greeted by Matt who was extremely knowledgeable and experienced. Upon inspection, the experienced tech asked for my feedback on what sort of adjustments and driving I was expected to do and want out of the alignment. This is a critical step that most shops don't do and I highly value and appreciate North Bay Bavarian asking for my feedback and what I desire from the alignment. Great service, fair price and work done within 2 hours + had a wonderful conversation with Matt about the many many years of experience that North Bay Bavarian has on BMW's and road course racing. I'll be back again! read more

North Bay Bavarian - Post Alignment - toe, camber and caster adjusted to suit my personal needs. Drives great now! - Auto Repair Near Me - Santa Rosa, California

Great service and fair prices. From making the appointment to vehicle pickup I felt these guys were well tuned to prioritize the care of customers and their vehicles. read more

What a find. BMW maintenance time. It was time to service my BMW "and"- I also needed another quote on the iDrive screen (occasionally freezes). While the screen is not a consistent issue -it is something I will have to fix soon. I sent out a Yelp quote request and Bovarian reached out ASAP. Bavarian offered to take a look at my iDrive screen as well as maintenance my car the next day. Cost: well under the BMW cost of a regular maintenance visit and they provided a thorough explanation of what was going on with my iDrive (something BMW could not provide). They were able to stabilize the iDrive but agreed it will soon have to be replaced and that they would certainly offer the best cost. I appreciated the value of diligent BMW service and the BMW maintenance Bavarian provided! After my initial visit-North Bay Bavarian certainly provides a one-stop shop for all my BMW Inspection Maintenance needs. I will be back. Shout out: Chris and Bryce (Brice) and the fabulous crew provided great service.  Address: 1801 Empire Industrial Ct, Santa Rosa, CA 95403, United States Perk: Impressive turn around on maintenance. read more

North Bay Bavarian - BMW car check up. - Auto Repair Near Me - Santa Rosa, California

I brought my Mini in for an issue with the transmission. The Guys at North Bay Bavarian were able to Diagnose and let me know that I blew a hole in my Transmission, and they had a new transmission in within a day. They kept me in the loop along the way with the many questions I asked and provided me with great pricing compared to the others. They take the big jobs seriously and do not hesitate when you give them the green light. There is a reason why they have been in business for so long. Thank you to Matt, Rob, and everyone on the team, who are always friendly and helpful around the shop, you guys make me feel great every time I'm there! read more

Every time I go here I feel well taken care of. If it's just an oil change. Or something much more complicated. Even helped me get the ball rolling on how to get an insurance claim started. Thanks guys for everything! read more

I've been going to North Bay Bavarian for my e30's and e92 M3 for years. Very honest shop, honest mechanics and very efficient to get me back on the road as quickly as possible. read more

Took my E34 there for a transmission swap and major overhaul of the car. It took a while, but it was worth it. They did really thorough work, and came in within the estimate. Highly recommend NBB. read more

Been going to North Bay Bavarian for like 6 years, Always great service... You should try them They are awesome read more

Always helpful and great service. A phone call away when I have a question, more importantly they listen and answer. I would not take my BMW to anyone else. read more

I can always count on excellent service at North Bay Bavarian! Can highly recommend them! read more

This is my 3rd BMW i have had serviced there in 10 years. I would not even consider taking it anywhere else. They find the problem and fix it.....great customer service. I have only had great experiences with them. tom h read more

High quality service. Would not take my bmw to any other repair shop, been with these guys for almost a decade.

I have always found the team at North Bay Bavarian to be friendly, knowledgeable, and professional. I had my 2014 328d towed to their shop with a "transmission malfunction" error. Although they couldn't get to it right away (hey, good shops are busy), they were able to run a diagnostic on my car in less than 24 hours to determine the root cause. In this case, the high pressure fuel pump had died, which was only covered under warranty from the dealer. That's a professional shop: doing what's right for the customer; even if it means recommending dealer service as in this case. BTW, I have had service performed on my car previously by NBB, and I was very satisfied with their work. read more

Each time I bring my X5 in for service, it's always done right and with courtesy. Very knowledgable staff. I moved out of the area and will drive over 3 hours to have them service it because I don't trust anyone else. read more

Knowledgeable, fast and reliable service. customer service minded and very happy with our results!

They've been servicing my 2000 328ci for years, always keeping her in tip top shape and beyond! Super knowledgeable, positive vibes, very reasonable prices! My go to por vida! read more

North Bay Bavarian - Auto Repair Near Me - Santa Rosa, California

Impressive. I researched this conversion for more than a year, called several shops in the Bay Area, and finally landed on North Bay Bavarian Professional, responsive, and efficient. Executed an smg to manual conversion beautifully. What a game changer. Thank you guys! We'll be back for more. read more

You can expect Professional and courteous staff that provided outstanding customer service.

I love BMWs, but I'm not sure I would own one without North Bay Bavarian. This shop is my favorite automotive shop of any make or location in the 20 years I've been owning and fixing cars. They're extremely knowledgeable, friendly, fast, and fairly priced for the high quality that they provide. They stand behind their work. I have no reason to look anywhere else for BMW service, and neither should you! read more

professional- knowledgeable- timely- fair price - would not take my car anywhere else 2007 BMW 750i read more

North bay Bavarian is a top rate automobile service that specializes in the BMW vehicles. I have been getting my 95 318i serviced there and there's never been any problems, only quality workmanship. Thanks Rick and Matt along with staff and service crew read more

At North Bay Bavarian it's always been the collection of people that I trust and trust to do the best possible job on my car each and every time with fair pricing. You can always be assured that your car will repaired as needed. read more

After calls to AAA to jump start my car twice in one day, I knew I needed a new battery. Stranded 15 miles from home and it was already early afternoon, I contacted Bavarian and they fit me in that same day. Life saver. Matt was so accommodating and a pleasure to work with. I've also been there for oil changes and highly recommend them. Paula read more