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    C & L RV Center

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    3 years ago

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    Xtreme Outdoors Boat and RV

    Xtreme Outdoors Boat and RV

    3.0
    (2 reviews)

    5 star service at a 5 star location! The guys working here are awesome, super friendly and fast…read moreservice! 100% recommend!

    We stopped by to check out their Encore ROG 14th1. It is a beautiful toy hauler with "extras", made…read morefor adventure. They did the "bait and switch". The one we saw on the front lot was the model we wanted. We were told by Billy that he had the exact same one in the back that he could get ready for us quickly, since we were on a time crunch. He said he would sell it to us for $500 over invoice because they pride themselves on beating their competitors and providing the best service. We signed for it and drove off believing and being told it was all set for camping. We pull in to camp and rv antifreeze comes out of the faucet and furnace starts smoking. The latch on the trailer doesn't hold the door shut and it flies open while driving. The thermostat broke and we contacted the dealership about getting a new one. No one called us back. We called again the next day and again no phone call back, so we decided to go to the manufacturer in Elkhart on the way home. (They were amazing). On the drive I googled our trailer and found the ad on Xtreme's website and on rvtrader listed for $1500 less!!! I checked the stock number and the pictures- everything matched. We were told by the owner that the one we bought was a different model, but on their own website the stock number matched and price was listed. I sent him this info and even he did not respond. At the manufacturer we found out that the battery was exchanged and instead of being a AGM or lithium, they had put in a lead acid battery in a non-vented cabinet, despite manufacturers warning label to the contrary. I do appreciate them trying to accommodate us for our time crunch but if they couldn't ensure our safety and they switch out the product to a demo Model used in trade shows; that is bad business. The good 'ol boys are fakes. Go elsewhere and get your ROG.

    Wade's RV

    Wade's RV

    2.0
    (16 reviews)

    Absolutely Amazing! Great service and quality vehicles. Everyone was so welcoming and informative.read more

    I would not recommend doing business with Wade's RV based on my recent experience consigning my…read moretravel trailer with them. I paid around $200 to have my trailer placed on consignment for several months. One of the first frustrations I had was that after dropping the trailer off, it took them over a month just to get it listed on their website. After several months on consignment, they were still unable to sell it, so I decided to pick it up and trade it in at Blue Compass RV instead. I called Wade's RV on Tuesday to let them know I would be picking the trailer up that Saturday so they would have plenty of notice. When I arrived Saturday, I had to wait while they moved several trailers out of the way just to get mine out. Once they finally pulled it out, we discovered the tongue jack no longer worked -- even though it was fully functional when I dropped the trailer off. Their solution was to tell me I could either pay for a new jack myself or file an insurance claim. I refused because the jack worked before they took possession of the trailer. They ultimately removed the broken jack entirely just so I could hook the trailer up to my truck and had to use a forklift to lift the trailer onto my hitch. Blue Compass then also had to use a forklift to remove the trailer from my truck as a result as well. There were multiple other issues as well: - A window valence that was supposed to be repaired under warranty was never fixed and was simply laying on the bed inside the trailer. - The scissor jack socket went missing while the trailer was in their possession. - When I asked about the missing socket, I was told "things get stolen out of trailers all the time." - They removed the coupler latch pin from the trailer and told me they do that with all the trailers so they can move them around the lot easier, but wouldn't give me one back when I left. Instead, they stuck a random bolt through the latch. - They also forgot to give me my license plate before I left with the trailer. The license plate issue turned into another frustrating experience. After realizing they still had it, I called Monday and was told a salesperson would bring it to me later that day since they would be near my area. That never happened. Tuesday I was told they would "try again." I explained that if they couldn't bring it Tuesday, they needed to mail it because I was leaving for a camping trip Friday and needed the plate by Thursday. Wednesday I followed up again and was told it had been left with the office manager to mail. When I asked if it had been overnighted, they told me it had not -- and that I could pay extra if I wanted overnight shipping. After already waiting multiple days for something they forgot to give me in the first place, I had to call the general manager to get the issue resolved. The only reason this entire situation didn't completely ruin my trade-in deal was because Blue Compass RV stepped up and covered the cost of a new tongue jack themselves and honored the trade agreement we had already negotiated. I can only assume my poor treatment came as a result of them being mad about missing out on the few thousand dollars they would've made if they sold my trailer. Overall, this experience showed me that Wade's RV does not take responsibility for customer property while it is in their possession. Between the broken equipment, missing parts, unfinished warranty work, poor communication, and the fact that it took over a month just to even list the trailer online after I dropped it off, I would strongly recommend looking elsewhere before doing any business with them.

    C & L RV Center - rv_dealers - Updated July 2026

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