I had a very disappointing experience with Beth at C & S Laundry as a new customer. When I first dropped off my comforter and a box of items, she rushed me through the process, had me sign a release for the comforter, and then just took the box without providing any inventory checklist or receipt. She only asked for my phone number and told me I'd be updated by text, with my order ready sometime the following week. The following week, I got a call saying my box of items was "deceiving" because there were more items than she originally thought, and that the total would be about $300. She then told me that because I was a new customer, she needed a $100 deposit. When I asked if all new customers are required to pay a deposit, she admitted the answer was no. I also asked if requiring a deposit was a policy. She also said no it was not. I explained that if a deposit was required, I should have been told at drop-off, not after the fact. I also pointed out that it felt unfair and selective to apply this deposit requirement . To me, it came across as biased treatment. Overall, I felt frustrated, unwelcome, and disappointed. Clear policies, transparency, and fair treatment should be the standard for any business, and unfortunately, I didn't experience that here. This place being over priced wasn't the issue as I felt the price was more of a convenience charge. Living in a small town with only one dry cleaner creates a captive market, which makes fair treatment and clear policies even more important. I'll be taking my business to Visalia.. read more

Excellent cleaning but way expensive. I guess it's from Inflation. Have to do my own laundry.

Have gone in there in the past to get dresses altered and I loved the service. The last time I went in, I was notified that there's new ownership and their rules are different. They assigned someone like a bodyguard as the seamstress fitted me. The seamstress a lovely lady seemed uncomfortable as was I. Found out she is no longer there after two weeks. read more

They are extremely nice and accommodating. Prices are fair and reasonable. I had them clean a dress for me very last minute and the condition they returned the dress was beyond my expectations and was done very quickly. read more

Love this family-owned business. Not only are they friendly, but their attention to detail and quality of work is outstanding. They always go above and beyond to ensure my clothes are fresh, clean, and perfectly pressed. It's evident that they take great pride in what they do, and it shows. I appreciate having a reliable and trustworthy local business like this one. Thank you for consistently providing exceptional service! read more

Nice locally owned dry cleaner that will starch jeans the way you want them. Friendly staff and they text you when everything is done.

I've always taken my daughters uniforms here to get altered and they always do an amazing job. They are always so pleasant especially in meeting my last minute turn around times. Highly recommend! read more

I had one of my favorite outfits hemmed there and was very pleased with their work. I have been taking in jeans and clothes to be repaired for years there. They do quality work and always have my items when needed. Definitely worth the price and my time. read more

I took my prized NFL wool & leather jacket to C & S cleaners. They did a wonderful job. I wish I wasn't so far away so I could go back there. read more

This was the first time and probably the last time I will ever get anything done here. I took a down feather matress topper that i purchased from PacificCoast, it cost me 123 dollars brand new. Anyway, My puppy peed on it and I wanted it washed to put away. I took it to them and it was in there possesion for a little over a month. Not a big deal as I know this whole Covid thing has done some pretty weird timing stuff to us all. But, what i cant get my head wrapped around is that they charged me 139.00 Dollars to wash it... I actually purchased a brand new one again from PacificCoast and it cost me 137 for the topper/ taxes and shipping and it cost me more to get my mattress topper washed. LMAO!!! anyway, I will see if the wash was worth the damn price. .but Good Grief!! I can't wrap my head around this... EXPENSIVE WASHING :( read more

Don't bother! The so called new "management" likes to stand outside the sliding glass door and smoke cigarettes all day and be extremely rude to customers. It's very saddening as my family and I have been coming for years and now none of them want to go anymore. No sense if our clothes are going to smell like cigarettes and the workers are rude to us. Save your money and go to reedley read more

Way too overpriced and much longer time to do basic wash and fold, than the other two local laundry places. Will never take my laundry there again. read more

the counter girls are great and my clothes are always cleaned and pressed perfect ,also the owners are friendly and i would recomend c&s cleaners to everyone read more

I took a Ralph Lauren Sweater in that was a gift from my boyfriend for Christmas that was $100. It was my 1st time coming to this place . They ruined my knitted sweater that I had only wore for a whole 2 hours !! This Lady SANDRA(the owner) gave me the run around for LITERALLY a whole 2 months because she didn't wanna give me a refund!! She stated she didn't ruin my sweater! When she is hardly even thr! I would never LIE about a place ruining my clothes if it wasn't true! She didn't seem to care after speaking to her in person after 2 months! Very unprofessional and bad service!!!!!! Don't recommend this place to anyone at all!!!!! read more

Ouch. I brought two comforters here to be washed... Wasn't told they charge by the pound... Paid $46 to pick them up... And it took them a 7 day week to get them done. Crazy. Cheaper to buy a new freaking comforter. I can wash & dry these same blankets for under $10 at the laundromat and they are done in less then too hours.. read more

AVOID- wedding dress catastrophe! This place was suggested to me by several people to have my wedding dress altered as an affordable business that does good work. My wedding dress had been back ordered, so when I received it I only had about 2 1/2 or 3 weeks until my wedding day. The skirt of my dress was tulle, so it simply had to be cut. There was also a thin polyester lining with an easy hem. I needed no other alterations. I called to inquire about having the dress hemmed and I was told that they would need at least 5 or 6 days. I was fine with that, and i called the next day to be sure that it was okay to come by with my dress, but the seamstress wouldn't have time to take a look, so I went the following day. I put on my dress and the ladies pinned the bottom. They kept commenting that the bottom was uneven, but A. It was probably that way on purpose to create a drapey look and B. It shouldn't have mattered because they were just going to cut the bottom anyway. Once the bottom was pinned, I was about to leave and then I asked about a price estimate. I was told that it would be an hourly charge, and that the fee for "the ladies" would be $43 per hour. The manager or owner estimated that the dress would take AT MOST 2 hours, but that it may only take an hour or an hour and a half. I was surprised at the $80ish quote because one of the people who referred me had several alterations done to her dress for $50, but I had already handed over my dress so I agreed. The dress was supposed to be finished the following Wednesday, so I was told to pick it up on Thursday. I called on the day that I was supposed to pick up my dress to ensure that it was ready for pick up. After being placed on hold for several minutes, the person asked for my name again and she clearly couldn't find my dress. After another few minutes on hold, she told me to come after 4pm to pick up the dress. At 3:30, I received a call asking if I could come the following day after 4 to get the dress because it was taking longer than expected. I asked about a new price estimate, and I was first quoted for an additional hour and then 2 additional hours (so double the initial maximum price estimate). I started to panic a little and I asked where they were in the process of hemming the dress. I was told that it was being cut, and that the seamstresses had spent an hour pinning it (which made no sense because it was pinned while I was there trying the dress on). I asked if they hit the two hour mark and all that was left to do was hem the liner, could they please just leave the liner alone, and I was told that I could just come get the dress. I explained that I couldn't come get the dress in the middle of it being cut. I was placed on hold and then told that the dress had not been cut. I was also told that I would need to pay for the hour of time spent pinning my dress, but that I was not allowed to keep the pins, per the manager or owner. I went to pick up my dress and paid $45 for zero progress. I took the dress to the mother of a friend who completed the entire process from pinning to hemming the liner in an hour and a half. Not only is this poor business practice, but it's just poor treatment of other humans to screw a bride over a week before her wedding. I was mid-quoted, lied to, charged for nothing, and punished by removing the pins I had to pay for. read more

I took a white coat (part of a suit) and black slacks on a Saturday afternoon near closing time. Was told they would be ready on Tuesday after 4 p.m. They took my number but never called me. Anyway, here's what the receipt said when I went on Wednesday to pay for and pick up the clothes : PANTS - LINED, BLACK, $ 6.85 SPORTS JACKET - REG, LINED, WHITE, SOILED & SPOTS, $ 9.20 SUBTOTAL $16.05 ENVIRONMENTAL CHARGE 0.25 c TOTAL $16.30 By the way, the white coat wasn't really spotted or soiled at all (though it was a bit wrinkled). I was mostly curious to see how "clean" it would look afterwards. This place was ok, I guess, that time. My black slacks still had the creases/lines on each leg after I received them back so that's good. read more

Don't do it!!! The only good thing about the Reedley store is one employee who really truly cares about good service. If you've gone there you know which gal I'm talking about... read more

Horrible service. I took my suit to get cleaned and the pants came back destroyed and the manager said it was my fault!!!? Took them 4 days to get back to me, will never go to this place again read more

I had forgot to pick up my bridesmaids dress during their business hours and they went above and beyond to return me my dress. The dress was in perfect shape, you couldn't tell if there was ever a stain on it! This is definitely my go to dry cleaners and for alterations as well. read more

if you want to get your clothes cleaned, it's okay, i guess...like any other dry cleaners. if you want your pants hemmed, STAY AWAY!!! i had to go back not once, not twice, not three times, but FOUR times until they finally got it right! how hard is it to hem a pair of freakin pants?! the first time, i went to drop them off. the second time, when i went to pick them up, the left pant leg was 1/4" shorter than the right (and yes, both my legs are the same length), so i had her take the measurements and sure enough, the seamstress messed up. the third time i went, turns out that they hemmed BOTH legs 1/4", which meant i was back at square one, only now my left pant leg was too short and my right pant leg was perfect. finally, the FOURTH time i went, they got it right. it's not rocket science. i'm never going back to hem anything, or even dry clean my clothes for that matter. they lost a very good customer cuz i have a LOT of clothes to hem, as i am petite and short! they do have another store in reedley, but they just pick up clothes and ship it to the dinuba store. they don't hem or do anything custom at the reedley one. oh, one more thing-when you enter or exit the store in dinuba, there's this God-awful door buzz that just about gives you a heart attack because it's so loud and abrupt. it makes me not want to step into that place ever again! read more