September 28, 2022…read more I decided to wait until after our daughter's wedding to post this negative review of Libbi Alcorn and her company, Luxe Event Productions, LLC. I hired Libbi on March 4, 2022 as a full-service wedding planner for our daughter's wedding in Fort Collins on September 4, 2022. While I was optimistic and positive about hiring her initially, the result of this decision ended up as one of the worst experiences of my life. Since I was planning this wedding from out-of-state, I wanted an experienced wedding planner to find and work with all the necessary vendors to build a wedding venue on my daughter's horse ranch. I interviewed Libbi and communicated what I wanted and needed from a wedding planner. Libbi assured me she would find and secure the vendors and help me with all the aspects of the wedding planning process to their conclusion. Initially I was pleased and optimistic about my decision to hire Libbi. She was pleasant, seemed knowledgeable about vendors and whom I should hire. Early on, she contacted an outstanding DJ (Brandon Harrington of Suit and Tie DJ Professionals) and I secured the contract for his services. She also initiated contact with a rental company to order a tent and other necessities. As the weeks passed, critical wedding vendors had not been contacted or secured. I would email and text Libbi for updates and seldom received a response. I had to initiate almost all communications, asking her to schedule conference calls, inquiring about what progress she had made with regard to securing vendors, etc. Libbi and I had approximately 4 phone sessions in 3 months, during which we discussed long lists of items that needed finalizing. I was hopeful that she would follow through with her promises, but time passed and nothing changed. Here is a partial list of Libbi's lack of follow through as a wedding planner: On March 18, 2022 I asked about an officiant, and Libbi said she had the perfect choice. He was available, and I asked her to send me his contract. Over the weeks and months, I continued to inquire about the officiant and eventually, she admitted, he was no longer available. I asked her to secure a videographer, whom she said was excellent (and available), then weeks later he was inexplicably unavailable. I asked her to find and secure another videographer. She said she was doing "research" on them but she never followed through with a recommendation or a contract. In our initial conversation, Libbi emphasized the importance of securing a good photographer. My daughter wanted to hire a photographer she had used in the past for her wedding. Libbi had reservations about my daughter's choice and told me she would contact her immediately to ensure she would be a good fit. After months of not receiving a contract nor any communication about the photographer, I called her and she said she had never been contacted by Libbi and was wondering if we still wanted her to do our wedding! I followed through and secured her contract myself. Libbi provided input on available caterers and asked me to select three and select the food items I would like to sample (which I did in short order), so she could contact the caterers, get bids, and set up tastings. I waited weeks for her to get back to me. In advance of a visit I was making to Fort Collins, I reiterated my desire to have the tastings scheduled. When I met Libbi during my visit, she had not set up one tasting and informed me that our number one choice for caterer was now unavailable. I then had to set up my own tasting by going to the caterer's restaurant, contacted the catering manager, ironed out all the details (which took days of communication), and secured their services. Libbi never once communicated with our caterer. Early on, Libbi created a wedding board and said she would post ideas on it (and asked me to do the same) so we could establish a unified wedding plan and scheme. I posted 99% of the ideas and Libbi only made one or two comments on all my posts. We never discussed the information on the wedding board, and after I terminated her services, she pulled the wedding board so I would not have access to it. Libbi told me she was "almost finished with our wedding budget" mid-April but I never received any budget-related information. On April 11, I asked Libbi for names of 2 florists so I could call them and visit their shops to discuss wedding flowers during my upcoming stay in Colorado. She did not provide me with any names. One month later, Libbi set up an initial phone meeting with a florist, whom I really liked. I did not receive any follow up information from Libbi about the floral contract. After I terminated Libbi, I called the florist and she said she had reached out to Libbi on three separate occasions about the wedding flowers but she had never responded. Libbi promised to help me with the creation and ordering of the wedding invitations, yet provided no assistance. I sing

Libbi and her team were so responsive and creative! They made our son and his bride's May wedding…read moreso beautiful--perfectly designed for the tastes of the bridal couple. Luxe made us feel unique and special each time we met or spoke. They minimized stress (&expenses!) and helped us truly enjoy this special day. I cannot recommend them highly enough!