Matthew came this morning to fix a burner on my electric stove, he called ahead to let me know when…read moreon his way, introduced himself with a smile and wore shoe covers upon entering..he was kind and professional and fixed the issue in a timely manner..would recommend this gentleman highly

I do NOT recommend Total Appliance Service. I had someone come to look at my dishwasher because it…read morewasn't draining. He never checked the actual part he was there for. He only removed the panel said I needed and part and ordered it. IT'S BEEN A MONTH!! Now they call and tell me they are dropping handling my dishwasher. I would never recommend them!

AVOID MR. APPLIANCE! Trust the Yelp Reviews! Unfortunately, I called Mr. Appliance Cleveland to…read morerepair my refrigerator starter and capacitor... which based on research I understood to actually be a simple DIY for anyone not afraid to open the panel on the back of the fridge... but I wouldn't dare...and also aware that the parts were very inexpensive, I figured if it was that simple, it shouldn't cost much and took a chance with "neighborly" Mr. Appliance Cleveland because reviews, their website and friendly staff made me feel safe that I wouldn't get gouged. Wrong. The tech spent 10 minutes behind the fridge on the phone with Frigidaire to diagnose then gave me an electronic invoice for $260 labor for a job that takes less than 30 minutes and $247.80 for parts that were $130 in total online for the most expensive OAM parts (they were much cheaper on Amazon, but for the purpose of my discontentment, I'm sharing the most expensive costs I could find at any retailer). Because I decided to decline after questioning the invoice details, I was on the hook for $199 diagnostic fee + $20 restocking fee for the parts. Naturally, I don't want to give them $220 for a 10 minute visit, and I need the repair but don't have time for additional research to find a more honest company at this point, so I will pay them to do the work, but will NEVER refer anyone or use that business again. Read the Yelp reviews and you will find that my experience is not unusual. Correction. The charge was $548 and the technician was there for 10 minutes.

I called and they came the next day. I asked them to call me not my son whose dryer I broke. They…read moredid not. I called and they told me I needed to order a part. I did. My son said we found it was under warranty. I called back to cancel the part in 1 hour. They said it has to be delivered first and then they will charge me a 20% restocking fee. Totally unacceptable. Never use this company. It's all about money

You want to find a diamond in the rough, go here! The manager was awesome and worked with me…read moremultiple times! He pointed me to new appliances that are in and showed me the ropes! He didn't push me on any appliances and even takes the time to tell me if he thinks it's not quite the appliance I would like. The effort, the time snd the attention to detail was unparalleled. With covid it was really hard to get appliances, and I was able to get an update when i called :)

False advertising and poor customer service. We went into the store on Saturday, found furniture…read morewe really liked. The sales person confirmed that the price was good until the end of the month ( which is in 9 days!) and we even took a picture of the furniture we liked with the advertising price. We then went back to the store Monday, Presidents Day, 2 days later, to purchase the furniture only to be told they raised the price $400! They never before mentioned to us they go by "fiscal month"... all they ever said and the advertising price showed was "Good until the END of the MONTH"!!!

When one of my appliances need help, I call Mark!!! He's wonderful. He has fixed my stove and my…read moredryer.

Mark replaced the suspension rods in my Samsung washer and now it works perfectly! He was…read moreprofessional, friendly, and didn't leave any mess behind. His price was very reasonable, too. I highly recommend him!

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

He showed up when he said he would and took care of repairs to our refrigerator quickly and neatly.read more

My Whirlpool front loading washer was displaying F03 and E01 error codes, the door was locked and I…read morecouldn't get my clothes out. I called them for service and they said they would come out the next day and charge $85 + tax, total $91.58 for the service call. Before the tech came out I researched the codes on the internet and found that there were two very simple procedures that any able-bodied person could do and, if performed, could eliminate the problem. If this didn't work, replacing a water level sensor switch, available for about $50 retail, which takes 2 minutes to do, almost always worked. Although getting into the washer to do this only requires removing about 12 screws to get the top and back panels off, I'm many years old and not exactly in great shape. When the service tech came out he looked at the washer, saw the codes, and didn't really even touch it. He said I needed a new sensor switch, would have to order it, the charge to install it would be over $200, and the service fee to come out that day wouldn't apply to the repair cost. Since he was already there, I asked him to perform the procedures that I had looked up on the internet.. His response was: Our policy for this problem is, we will only replace the switch. He said someone would call me the following day with a repair. That was on a Friday. By Thursday the following week I had not heard from anybody there. So I called and spoke to somebody who asked me a bunch of questions, seemed confused, couldn't give me any information about the estimate, and then told me that the owner will call me tomorrow. It will be an interesting conversation, if he calls me that is. Regardless, there is absolutely no way I will have this company come out again.

Within 24 hours after we discovered our refridgerator was not working properly, we had a NEW one…read moreinstalled and the old one went to the junk yard, all courtesy of the work done by the guys at All Appliance Sales & Service. We like to see the EXACT appliance that will be delivered to our home in a timely manner by people that have an interest in doing the job carefully. We also learned that this crew is able to repair appliances. Already planning which appliance will be replaced next by these knowledgeable guys.

Great selection of flooring, furniture, beds and cabinets. Pricing and quality is nice to see…read more The staff is very helpful and takes the time to educate. One of the best places in Cleveland to shop for Flooring and furniture. They did offer me financing, but with their great places, I didn't need it. They also had tons of flooring in stock which made it easier to shop.

Great stuff. Great selection. I bought great bar stool chairs there…read more But closed on Sunday?!

My repair specialist was I will use him in the future repairs. He was very honest and efficent…read moreThank you again so much for a great job!

He was quick and efficient, repaired my washer by taking out a large coin. I was given a quote of…read more$79 on the phone and without telling me how much more I was presented with a bill of $230. He did good work and fast but I was shocked at the price. Make sure to ask for quote BEFORE the repair is performed