I don't know anyone who is fond of dentists. I certainly am not, even though I only need to get my…read moreteeth cleaned. I have not seen a dentist in over 14 years. I really needed and wanted my teeth cleaned. I wanted a dentist in Sparks. My kid's original dentist retired after my daughter graduated from high school. My poor son had to go through several ok dentists before finding this office. My son and husband go here and really like the office. I have brought my son here for several appointments. As a matter of fact, the front office was so kind and professional that I decided to try it for myself. I am so glad I did. I am beyond pleased with the dental hygienist and Margaret Heinen. What a great office. (I really wish that I had remembered the name of the hygienist that I saw as she was top-notch). Kathy the receptionist is friendly, kind, knowledgeable and professional. They offer fresh-baked cookies and cold water bottles.

Loved this place. First dentist I don't get anxiety. She has all the newest equipment. You only…read moreneed one appointment and everything is done. No back and forth. She is so funny and caring.

Well I was told unfortunately that Dr. Kim and Dr. Branco has sold this location so my appointment…read moretoday was with the new doctor. I forgot what his name was. He was very nice and straight forward. My hygienist was super sweet and super nice! I really liked her! I'm sad to say though that after today I think I might drive across town just to see Dr. Kim and Dr. Branco all the way out in North Valleys because when I was finished with my cleaning and got the good job from the Dentist, I went to the front to check out and was told I had a copay, a bit thrown off because I've never had a copay for a routine cleaning ever in my however many years of going to a dentist religiously twice a year. I even was looking at my benefits app and it says routine cleaning is 100 percent covered. The lady just looked at me and took my credit card without saying anything but then told me after she swiped my card that it was for the cancer screening. I told her that I usually opt out of that because I just don't like paying $10 for them to flash a blue light around my mouth for a few seconds to see if I have cancer. I don't smoke, or chew, or do anything that would make me feel like I need this service. Well, she went ahead and told me that with the other Dr I did do the cancer screening it was the fluoride that I opted out of usually. I just said oh because I was still in shock that they didn't have me sign a paper asking me if I wanted to do this or not like when Dr. Kim and Dr. Branco owned this office. I was always asked if I wanted to do the cancer screening and I would sign a paper saying yes or no. Instead this office just did it without asking and then charged me???? Not cool. Not professional either. Definitely going to report this to the state dental board. They are now called Mountain Peak smiles. So not sure how this will work on the review.

Dr. Matt Lisenby has treated my teeth for the last two years. Dr. Matt is caring and…read moreprofessional. He takes the time to listen to you and to address any issues you are having with your mouth and teeth. He even helps with sleep apnea. His practice in Reno might be new, but Dr. Matt has been taking care of dental needs in Carson City for more than five years. I am so happy with the care Dr. Matt has given me, I now drive to his new office in South Reno because he has made me feel comfortable and confident with my smile. The new office is clean and the staff are so friendly. I'm glad I switched to this office.

Ive been a patient of Lakeside dental for a number of years…read more Dr Topham and his team (great dental hygienists) are extremely caring about each patient. I highly recommend this office.

Best dental practice in town! No unnecessary procedures are suggested. Dr. Topham makes you feel…read moreat ease and the staff makes you feel very comfortable'

Amazing experience at the dentist today. I am new to Reno and this dentist was recommended by a…read morework friend. The location is first rate and is clean and lovely with plenty of parking. The dental equipment seemed brand new and the furniture all seemed new as well. The dentist was professional, on time and the dental hygienists were terrific as well. It was a solid pleasant experience and I felt like I was in very good hands. Does it sound weird to say I am looking forward to my next visit?

I am more than disappointed to have to write this review, unfortunately, I have experienced a…read moreneglect in the customer service from the office. The recent process of dental work that I have had recently has left me looking for another dental office. During my visit in September 2025, I was informed that my bridge was 'failing' and in addition I had a cavity underneath a crown, and in addition to that, an adjacent tooth had to be removed. To me, as a lay person, this sounded like a tremendous amount of work and cost. I felt the office manager or Cercek should have sat down with me and gone over various options. However, I was only given a referral to an oral surgeon for implants. Implants did not seem to be a good option for me after having an appointment with the referral dentist. Aside from the exorbitant cost, the x-ray showed that I would need a 'sinus uplift'. The oral surgeon did not even bother to discuss the fact that I have periodontal disease and how that can sometimes complicate issues and even having the implants 'fail'! On my own, I researched other options such as a partial denture. I was very disappointed that no information or options were given to me by the office. I, again, had to research on my own what would potentially be my reimbursement from the insurance company because Cercek is out of network. I only had $825 left for 2025. In 2026, the maximum reimbursement would be $1,500. Because I did the research, I decided to split the dental work that needed to be done over December 2025 and January 2026. I made an appointment for December 17, 2025 and another for the partial on January 14, 2026 shortly after the September visit. I later found out (at the 17th appointment) that a minimum of 6 weeks is required for healing. From the 17th of 2025 to the 14th 2026 is only 4 weeks! My appointment was moved up one week to the 10th of December, but even still that is not 6 weeks! From my researching, yet again, I found out that healing can take up to 3 months. The fact that the office didn't take the time to help me in scheduling is a gross neglect! Back in 2011 I had the adjacent tooth pulled, the oral surgeon packed the gum with cadaver bone and put in a couple of stiches. The tooth that Cercek pulled had bone loss, and I even asked if there would be bone filled in, and the answer was no with no explanation. No stiches either. Why would I go in for a measurement for a partial denture when my gums/mouth are not completely healed. That makes no sense. So, I called to cancel my appointment for the 14th and to relay these complaints to your office manager. I was told she was in a meeting. Did not receive a call back, so called again and was asked if I could be put on a 'brief hold', which I did. 10 minutes after being on hold, I hung up. Called back yet again and was asked 'what is a good time that the office manager could call you back.' Very, very poor customer service. And this is not even the whole story, but that would require a very very lengthy review.

My mom has been a patient for years. With her limited mobility it was easy to take her again…read more Handicap parking is adequate and easy to enter with her walker. Restroom was accessible and most importantly she was able to transfer easily into the chair. The hygienist took care with her and brought her back out to the lobby. Easy to make follow up appointment and pay the bill.

Been going to them for eight years and thankfully have only needed cleanings. All of the Hygienists…read morehave been great to work with. Just got cleaned by Anna and she has the most gentle hands of anyone I've worked with. Never considered changing dental offices in the eight years I've been here.

I had questions about what the rates would be after availing of a dental plan and while I was…read moreexplaining, the receptionist hung up on me by SLAMMING THE PHONE DOWN. Incredibly rude. Don't bother with this at all. Get your dental care done elsewhere.

This was a great dentist appointment experience. There was top tech x-ray imaging for your teeth…read more They gave me an exam and a cleaning. The dentist and hygienist were nice and answered my questions. The office is welcoming and not at all scary. Just don't come late to your appointment after like 7-10 minutes they will reschedule your appointment and you won't be seen at your original time. Understandable so, their schedule will be pushed back to be late for the others that come after you otherwise. I would recommend making this office your new dentist home.

This place is extremely overpriced and they often suggest unnecessary treatments or services. For…read morean example. A simple filling turns into a crown and root canal. A dentist who is overeager can cause a patient to need a root canal by drilling out too much tooth and getting close to the nerve. They will say they have to remove all the decay but it's really a judgement call and their calls are solely based on money not the patients health. Go elsewhere

Had a great experience at this dentist! I had a filling pop out and they took me in within a couple…read moredays: even before my new patient appointment. Everyone is very friendly and caring. From checkin to checkout was a breeze. I would recommend this dentist office to all in Reno! Thanks for the great experience! Steve

This place is the best. After the last few weeks of dealing with a horrible abscess this dentist…read morewas a breath of fresh air. After turning down an endodontist and being ghosted by the referring dentist I was losing hope. Dr. Jacqueline Del Prado was amazing. She was very professional as was her staff. Tjey scheduled me an emergency appointment the day after I called (new patient), did the exam, pulled the tooth and another for a very affordable price and payment plan. Credit not pushed. Pain minimal for having two teeth pulled and a bone graft. I can not say enough. This place is wonderful.

Dr. Van was great. He really listened to all my concerns Medical and cosmetic and created a fast…read moretreatment plan that was effective. I'm very happy with my teeth!!!