The front desk people were pleasant and helpful. The…read moreultrasound specialist also was pleasant and thorough, maintaining her pleasant attitude as she described what the imaging in this area was able to accomplish. She continued the discussion while I cleaned up and then dressed afterwards. The report was ready on line the next morning.

I am super claustrophobic and anxious, so I was very nervous about going in to get an MRI. Maria…read moremade me feel so at ease, and when I freaked out and asked to get taken out of the machine she just talked to me and let me take a couple of breaths before starting again. I really appreciate how patient she was with me, she made my whole experience not as scary as I had pictured it. THANK YOU.

I would definitely recommend this place. Having a radiologist in the room during your exam and not…read morebehind a computer screen was SUPER helpful for why I went there. Having someone to openly discuss care with (even though my regular OBGYN wrote the referral) was a game changer. Yes, the parking was strange. Yes, the party happening between my legs in stirrups with 3 people was... different. But truly having a dialogue with medical professionals in that situation really made all the difference. I left with answers and feeling confident as to how he got those answers in real time.

I went for an abdomen ultrasound and got a callback from Dr Raman in next couple hours discussing…read moreabout my reports. Dr Raman is very knowledgeable, expert and very importantly, empathetic and listened to all my concerns and replied to everything to my satisfaction. I have never seen this level of treatment anywhere else. Staff is nice and listen to concerns faced and do due diligence in their work. They truly care about their patients. I will consider going there again and also recommend to others for their radiology tests.

Noelle's Yelp Notebook 2023…read more The Pandemic Chronicles The Stanford Medicine Imaging and Express Care is where we headed when I was feeling under the weather and it was on a weekend when my PCP at Stanford was unavailable. Great customer service from the front desk to the nursing assistant and physician assistant. I had to come back to get an ultrasound since I had a small bump on the back of my ear - and the ultrasound tech was nice. My only complaint is the waiting room is small and not a fun place to sit possibly really sick people with colds. Definitely come here if you need to be seen and it's after hours or on the weekend when your PCP is unavailable. Noelle's Notes Good customer service Clean facility Small parking lot

Diana from the Los Gatos location is extremely unprofessional and rude for someone who works at a…read moremedical facility with Stanford. Not only was she condescending about the Winchester location being closed as if I a pt was supposed to know that, it seemed like she hated the fact that she had to pick up a phone and answer some basic questions with basic human decency. This is not CI CARE that Stanford talks so much about. Nobody wants to go to urgent care, it happens for urgent needs of a medical issue. Diana I suggest you care more about your job and how you treat people or go to valley med.

Had a pretty good experience at Valley Radiology Ciro, though a couple things to note…read more Was leaning toward a 4 star because they got me in and out quickly, front desk person was effective and pleasant enough; would just really like the ability to make appointments for x-rays (that would've put them into 5 star range) but walking in ended up working well, at least before 10 AM. I called the week before to ask a couple basic questions and while they didn't pick up the first time, I got through the second time and they quickly answered my questions, which was nice. Taking a star off for the x-ray tech Kelly...saw him mentioned in multiple other reviews (older balding man, not heavyset) and instantly felt the vibes that were putting people off. He was abrupt, dismissive of others, full of himself, gave me a strongly coded shut up (it was a 'stop talking' but in this demeaning way) the first question I tried to ask... Within a couple minutes it was blatantly obvious I was dealing with a full blown narcissist, but at least a narcissist who was quick and effective at his job. Got me out in a couple minutes, with a side of heebie jeebies from his personality. Bedside manner is part of being in healthcare and he lacks it, but he run machine good.

What a nightmare to work with, schedule with and then reschedule when they cancel your appointment…read moredue to machine issues. Originally started to book in late March, appt this week but cancelled by them and now - next appointment is first week of August! There online booking system does not work, you get to the last page and confirmation is denied due to "issues". Save your time - if your Dr recommends this place (any of the venues), push back for a difference referral.

I want to tell everyone has awesome this place is... Only…read morebecause of Angelica.. She was not only awesome but she made me feel so at ease doing this scan. I hope more that her bosses see what a great asset that she really is. Thank you Angelica for the great experience had with you Debbie Carrara

Came for a DEXA scan, mostly just out of curiosity and for funsies. Was pleasantly surprised, the…read morescheduling time was pretty low. It was also very chill at the office, the staff was friendly, there were no other customers there. The scan tech was very nice, explained everything beforehand and the scan was very relaxing. The results came before we got home. Now I have to work on my bone density, boo.

I would like to say that Joseph is one of the best there is in helping others. On this particular…read moreday, I was feeling very worried about my condition and really wanted to get an ultrasound in order to make an emergency decision. With the weekend coming up, I was unable to reach my own doctor and even Urgent care was booked for the rest of the week. I checked on Yelp and found Josephs great reviews and sent him a message about my condition. He immediately responded and told me he could make time at the end of his work day to help me do the ultrasound (knowing my condition). Whats really great is that I could pay out of the pocket at a great price without worrying about my medical insurance limitability, which most places will not take. On the same day, I drove to his office in the afternoon and met him. I told him about my worries and he was just so understanding, comforting and told me he would do his best to find any issues and would even provide a note to emergency in case he found something that needed immediate attention. As we went through the ultrasound he kept reassuring me about things, and did a super thorough scan of the area I was concerned about. He provided me with a lot of information, including images I could take home and a report that was sent to me within a few hours. I learned a lot about the scan and felt like I was under the care of someone who really wanted me to pull through. I feel he goes 100% in the work he does! I'm very grateful Joseph was there for me on this day and I don't know how I would have coped if I didn't find him here on Yelp. He is one of a kind and one of the Best there is in service and caring for patients. All around super cool person and truly a gem, Blessings!

Just had an abdomen ultrasound done today by Joseph who I found to be very professional,…read moreknowledgeable and friendly. Joseph has over 20 years of experience and it shows! He was very informative,answered all my questions, and explained the images with details. Smart Health Screening is an out-of-network provider under my insurance but I decided to go with it because nowadays honest and genuine customer care is hard to find. Keep up the great work Joseph. I highly recommend this business.

I just got off the phone and spoke with Paul and overall I'm going to give him a high 5, or 100…read morefor his quality of care and overall his patient and great customer service. Thank you Paul.

The visit went fine. Doctor was patient and really paid attention while I explained my symptoms…read more They offered a few suggestions and explained what might be causing the issue. Front desk was friendly too. Felt comfortable asking questions and got clear answers without pressure.

Had to have my lower jaw scanned in preparation for gum surgery in a few days. The reception staff…read morewas helpful and courteous and my technician, JoLynn, was knowledgeable, efficient and personable. There was no waiting, the procedure was quick and easy and I was on my way. Very pleasant experience.

From the owner: VIP Diagnostic Imaging utilizes Cone Beam CT technology. This technology acquires 3-dimensional…read moreimages of the facial anatomy with far less radiation exposure to the patient than the traditional CT scanner with traditional techniques. The radiation exposure savings can be up to 80% of the standard CT dosage. We adhere to the ALARA principle, which stands for "As Low As Reasonably Achievable". In other words, we use as little radiation dose as possible in order to answer the clinical question. To the patients, our friendly staff and welcome environment provide a very pleasant experience. To the physicians, we provide high quality images and interpretations.

Using them today, as an outpatient, I found the staff to be professional and courteous. One thing…read moreto understand about this lab: you don't register for your lab test at the lab itself. The lab staff are focused on taking samples and running tests. You must "sign in" at the hospital main registration. On weekdays, this is near the front door of the hospital, not far at all from the lab, so it's convenient. On the weekends, however, the front registration desk is closed. Instead, you register for your lab test at the ER department. This is at the opposite end of the hospital down a very long corridor. If walking a distance is not a problem for you, it's a good bit of exercise. If you are mobility challenged in any way, and you are going to the lab on the weekend, you may want to do a two-step process. Drive to the ER, register, go back to your car and navigate on city streets to the front of the hospital, park again, and go get your lab work done.

From the owner: Our highly trained professionals provide expert analysis to assist doctors in diagnosis and…read moretreatment planning.