My daughter (10) wanted her ears pierced. We decided to allow her before she goes back to school…read more Originally I wanted to go to a local piercer but to be honest, in the oakley and Brentwood area the reviews were not great. I decided on Claire's. Most reviews seem to have nothing to do with piercing so I knew I was rolling the dice. It was a wonderful experience. First, the website is easy to use. I logged online and was able to secure an appointment in under 5 minutes. We went within the hour. Melissa greeted us, we explained we were there for her first time piercing, she looked to my daughter and told her how exciting this would be and put her at easy. She showed the medical grade piercing options. Piercing was free with a purchase of their medical grade earrings (about $60). I signed paperwork online authorizing the service, took just a couple of minutes. My daughter said she was so excited but I could tell she was getting more nervous. Melissa offered her to squeeze a stuffy while she lined up the dots. Verified with me and then she went to work. The first puncture my daughter was shocked, she said it was a pinch. The second earlobe a little more painful. She gave us the instructions: wear 24/7. 3 weeks in and then she can switch them out. Clean 3x a day for 3 weeks. Wear 24/7 for at least 6-12 months. Plus they give you the maintenance solution. She ended up grabbing some great body spray (the salted caramel was so decadent- loved it!) and then on our way. I highly recommend. I observed hygiene procedures beforehand and after. Thank you Melissa! Two thumbs up!

Really rude staff. Came in to have my daughter's ears pierced and I was expecting some…read moreunderstanding and patient demeanor . My daughter of course panics with the second ear piercing and the lady just leaves us. You would expect some more polite behavior but it seemed like she wasn't having it . Now I know why no one recommends Claire's. I've been to other piercing places and they're much more kind, especially when it comes to a child being the client l

A very stylish friend of mine asked me to take her here on a Mother's Day shopping excursion, which…read moreI was all too happy to do. The name and location gave me pause but the items inside were amazing - including my new favorite vintage sweatshirt from Raquel Allegra that I plucked from the sale rack. Liz was very fun to shop with and made us feel at home. I will be back.

I have been shopping here since it was only shoes and I was in college thinking I needed all the…read morebeautiful Italian shoes! Now it is a cool California woman's dream. The owner is lovely and so helpful and last week helped me in a pinch. I am recent postpartum and not super comfortable in my skin and she took the time to help me choose pieces that made me feel comfortable now but will be able to wear going forward. They have the new and classic pieces as well as trendy so there is a wonderful balance!

I needed my husbands car battery charged so I called o'reillys to see if they had one and they said…read moreyes. I went the manager Ladonna helped me. The process was fast. Then a guy who worked there help me put in the batterie. The entire process took 10 minutes. The customer service is definitely superior here compared to other places I come here for car parts before any other store.

I am waiting at the front register for a few minutes, and the cashier is helping someone else he…read morethen walks away from the customer and walks around the store aimlessly and asks me, 'DO I NEED HELP BOSS'? I said yeah when you are free! He said something and then got mouthy behind my back with the other customer thinking i could not hear him! The other cashier is staring into space I asked can I get some help? They acted like I was bothering them! He answers my question I got my items! But before I left the person that called me Boss first starts making comments about my jersey and he said something not once but three times! He lied to his manager about what he said of course to save his job! I told the manager about this she said very sorry! I asked for a 20-dollar gift card if she they still wanted my business and she had to call me back to verify this and then she called back only to say they don't do that lol! No worries 20 dollars gift card and I would have brought you more revenue but now you get a bad review on yelp, and I will take my hard-earned cash to the auto store directly across the street and never go here again! If you like lazy lying millennials and bad service with a stingy company than O'REILLY'S Pittsburg is the place to go lol!

This store has so much potential with wonderful items yet it's a total disaster !! I could not…read morefind any of the items that were supposed to be "in stock" and no staff to support!! Do Better !!

So hit or miss. Some things are pretty cool and very affordable. There's a lot of cheap plastic or…read morepoorly constructed items but there are also some great treasures to be found. Do NOT buy puzzles from this place. I bought one and it was missing 2 pieces and had 3 duplicate pieces in it. Staff was friendly and helpful.