I've been with State Farm Insurance since I turned 16, now I'm 55. Nancy took over the company and…read moreclients from Lou Trotta and the service is just as incredible as it has always been. Nancy and her two agents are wonderful and always polite and professional. I have my house, cars, and life Insurance through them. They have handled every problem I've had with ease and taken care of me. Outstanding Agent, I couldn't ask for a better or more kind and caring group to help me through difficult times. I highly recommend Nancy.

I've been with Burkhart Insurance for a little over a year now and so far nothing bad to say!…read more Decided to switch insurance providers last year after a mediocre experience with Allstate and after I heard that rates at local independent agency's were better. So, when it was time to buy a home last year I called around to some independents and got several quotes. Burkhart had by far the most to offer as far as plans and had the best pricing and customer service. I spoke with the owner originally and he helped guide me to the best policy for me. I ended up bundling to save on moola. Fast forward to this year when I got in a auto accident. I received multiple calls from Burkhart and from my insurance provider, Safeco, to not only check on me, but to help guide me through the process. I had many questions and they followed up with answers and really made my life as simple as they could. While I do love dealing with this Agency, let's hope that I have a good year coming up and wont need to call them for anything!

I've been with Burkhart Insurance for many years and they are fantastic. Always willing to help…read moreand look for the best deal with the best insurance company. I am not the easiest customer to deal with and they are always friendly and willing to go the extra mile. I recommend them highly and will be a customer for life! Sign up with them with confidence - a great company.

Peyton was really nice and easy to work with. He answered all my questions and make sure to follow…read moreup :)

I had a wonderful experience with Rick Verst State Farm! The whole staff is knowledgeable,…read moreprofessional, and local for all my auto and rental needs. I couldn't imagine going anywhere else!

Donna was great to work with as always,got a new advantage plan…read more Sue's agency is top notch. They are all a pleasure to work with. Allen and Carol Lockhart

I waited to the last minute to buy a new policy for my home & auto. I called Donna Robinson at Sue…read moreNeal of State Farm. Donna worked very efficiently to find a policy with significant annual savings. She made sure I was sufficiently insured by the end of the work day. I was very pleased with her efforts. I like dealing with local businesses.

Called to get a quote on my condo, car, and a house I had inherited. Spoke to a guy named Alex on a…read moreFri and he said he'd get back to me early the next week. I didn't hear back from him for over a week so I called again and asked for him, and they put me through to his voicemail. I left a msg asking for him to return my call and again, never heard back from him. Either they are doing so well that they don't need any new customers, or they are just terrible at customer service. If I could give zero stars, I would.

Great independent agency. I've kept my home and auto insurance with them more years than I can…read moreremember. They represent multiple reputable insurance companies and so have always provided good competitive quotes to me. I usually deal with Alex who provides prompt answers to my questions. Highly recommend.

Christian is great. He was very helpful and knowledgeable. He made us feel welcome and you felt…read morelike part of the family. I would highly recommend him as your insurance agent.

I recently used River City Mortgage for a mortgage on an investment property. They beat other…read morelenders in rates. Heather Witt was incredible to work with. I needed a quick close, and she went out of her way to ensure we met our timeline. Her communication throughout the process was great, and she was quick to answer any questions or concerns I had. River City Mortgage will be my first contact the next time we need a loan. The personalized cutting board was a surprise, thank you!

I would not trust this company. From start to finish there were many red flags that I kept…read moreoverlooking due to my situation and application being a tough loan to approve. I continued as I had invested so much time! I started with one loan officer who became aggressive verbally because I had legit questions about my loan that he didn't want to answer. He drove to my home yelling at me in front of my daughter outside of my car, then left driving quickly and yelling all the way up the street! I was then assigned a new loan officer who was very professional and polite the entire process UNTIL 3 weeks ago. I closed on my home 4/28 and moved in 5/1/ 2023. I am shocked and disappointed with certain companies who take advantage of their clients. I am sure it happens more than many realize. To make a very long situation as short as possible, the home I bought was a new build and the prior owner had only lived in it a little over a year, and since property taxes are 1 year behind, he was only paying for land. Dan Hunter assured me that they would access my property taxes as close as possible and between Title and River City not doing their job just to get a sale closed, I am now in a terrible spot due to a huge escrow shortage of 3213.59 and a increased payment of $480.81. Dan and I had several text messages and all he could do is blame the title company. This is unacceptable. I spoke to my mortgage company to where I pay my monthly payment, a real estate attorney, and other companies who are now trying to help me and I have heard the term " predatory lending" multiple times. I spoke with Dan on the phone hysterically crying and he mentioned they would try to help me, even if it meant they didn't make a penny lol, but next thing I know I am blocked from his cell. I called River City directly and ask to speak to Nick Hunter (his son) the owner 6 times. I was told he wasn't in the office, which was a lie. I ask for calls back, which I never received. There is nothing in writing stating that my payment would increase by almost 500.00. I even received a surplus check 3 months after I moved in from Carrington. I ask my mortgage company and Dan about it. I was told to cash it, even though Dan now says that he didn't tell me that. I even talked to the county auditor in Warren county and they said I should have already applied for an owner occupancy discount; which I knew nothing about. They stated that River City should have told me this. Oh and did I mention, that before I even knew that I had an escrow shortage, Dan had text me twice in a 2 week period and was incredibly pushing about doing a refinance for me. The rates he gave me are not found by one mortgage company. I was told, it is a way of these companies selling re fi's by buying points. I was about to get taken advantage of again. Every company I have spoken to states that River City needs to be ethical and make this right and to report them to BBB. I gave them every opportunity to fix this and keep me as a client, and they did not. What company blocks a client and the owner won't get on the phone nor return a call? I would say one with a guilty conscious. Run from this company!!!!!!!!!!!

Well they were very kind and helped me a lot with finding car insurance I was comfortable with and…read morecould afford. Thank you!

Newman and Tucker did a great job supporting the purchase of an investment property. Not only did…read moretheir rates on similar coverage beat the competition by a good bit, but their service was proactive to the point of volunteering to do things (handle xxx or take care of yyy). Other brokers assumed not only that we would know and do (regarding the purchase of the investment property), but other brokers assumed our business, not asking if we wanted to re-quote pending a significant portfolio change. Jessica Wainscott was excellent to work with, proactive, but not pushy, and patient in awaiting our responses. They won our business.