"This whole thing was a straight-up nightmare from start to finish." -- J.D., Peekskill I'm gonna say it plain -- I've done jobs, I've dealt with subs, I've rented dumpsters before... this was on a whole different level of bad. We're not talking about some huge demo. This was a small residential job -- bathroom gut, part of a kitchen, regular construction debris. Nothing crazy. Anybody in the trade knows what that weighs. I've filled containers before. I know the difference between a normal load and something industrial. These guys? They show up real friendly in the beginning. Picking up the phone, answering every question, "Don't worry, we got you." Smooth. Real smooth. Container gets dropped, job moves forward, no issues. Then pickup happens... and that's when everything flips. All of a sudden, I'm getting hit with numbers that make absolutely no sense. We're talking weights that sound like I tore down a commercial building. I'm looking at the invoice like, "There's no way this is my job." So I call. Now nobody's picking up like before. Emails take forever. When they do respond, it's vague, dodgy, like they're reading off a script. Then comes the explanation -- and I'm not even kidding -- "The driver said it felt heavy." That's it. That's the proof. No breakdown. No real documentation. Just a "feeling." I pushed back -- respectfully at first. Asked for actual numbers, tickets, something that makes sense. That's when the tone changed. Real quick. Now it's not customer service anymore -- now it's pressure. Charges start stacking. New numbers show up. The total keeps moving like a target you can't hit. One day it's one amount, next day it's higher. And here's the part nobody tells you -- that container? You don't control it. It's sitting on your property, and you're basically stuck. Other companies won't touch it. You can't just move it yourself. And they know that. So every day it sits there, it feels like the meter's running. Then the letters start coming in. More formal. More aggressive. Talking about collections, liens... now it's not just about a dumpster anymore -- now it feels like your house is on the line. I'm not exaggerating -- this thing followed me everywhere. Work, home, middle of the night. I'm sitting there thinking about trash invoices instead of sleeping. At one point, I almost paid just to make it stop. That's where they get you. Not because it's right -- because you're exhausted. And the craziest part? Nobody -- not one person -- could clearly explain how the numbers got that high. Every answer changed. Every time. I've dealt with contractors my whole life. Good ones, bad ones, everything in between. This? This felt different. This felt designed. If you're thinking about renting from them, just understand -- it's not the drop-off you should be worried about. It's everything that comes after. read more

CRP Sanitation Review ~ Rita NY I honestly don't know what's crazier, the billing or the way this company handles criticism. Ask a simple question about a charge and suddenly you're treated like you're the problem. Try to understand the numbers and you get attitude, excuses, or a completely different answer than the one you got before. And let's talk about the reviews... Go look at their website. Nothing but happy customers. Everything looks perfect. Meanwhile, people out here are talking about billing disputes, collections, lien threats, and all kinds of problems. Somehow those stories never seem to make it onto their page. Then you look around online and half the negative reviews seem to vanish. What the hell? How does a company have so many people saying the same things but somehow only the good stuff survives? The whole thing just leaves a bad taste in your mouth. This company seems way more interested in protecting its image than fixing the reasons people are upset in the first place. If they put half as much effort into customer service as they do into looking good online, maybe people wouldn't be writing reviews like this. read more

I hired this company based on its old reputation, but the experience under current management was completely different. What started as a simple residential dumpster rental turned into constant billing confusion, unexplained charges, delayed responses, and growing pressure the moment I questioned the invoice. The dumpster sat on my property for days longer than expected, affecting my driveway, my project, and my peace of mind. Every conversation produced different numbers, vague explanations, and increasing collection pressure instead of clear documentation. What should have been a routine construction service became a source of stress, disruption, and legal concern. Between the communication breakdown, the operational delays, and the fear of liens and escalating charges, the experience felt far beyond normal customer service issues. I would not recommend this company to any homeowner or contractor expecting transparency, professionalism, or good-faith business practices. U.K read more

I hired this company based on its old reputation, but the experience under current management was completely different. What started as a simple residential dumpster rental turned into constant billing confusion, unexplained charges, delayed responses, and growing pressure the moment I questioned the invoice. The dumpster sat on my property for days longer than expected, affecting my driveway, my project, and my peace of mind. Every conversation produced different numbers, vague explanations, and increasing collection pressure instead of clear documentation. What should have been a routine construction service became a source of stress, disruption, and legal concern. Between the communication breakdown, the operational delays, and the fear of liens and escalating charges, the experience felt far beyond normal customer service issues. I would not recommend this company to any homeowner or contractor expecting transparency, professionalism, or good-faith business practices. U.K read more

CRP Sanitation -- Peekskill, NY I rented the dumpster for a small home job, nothing major. A little demo debris, some old drywall, wood, and renovation trash. At first, everything sounded normal. Then the pickup happened, and the story changed. The bill came back with weight numbers that did not make sense. Then came hidden fees, overbilling, collection pressure, and eventually lien threats. Every time I asked for a clear breakdown, I got another vague answer and a different total. The dumpster stayed on my property longer than it should have, sitting there like pressure in my own driveway. I could not move it, nobody else would touch it, and the balance kept growing. That is the part that hurts most -- you feel trapped. The town does not step in, lawyers cost more than the fight, and you end up feeling like the system is built for you to just give up and pay. This was not just bad service. It felt unfair, stressful, and wrong from start to finish. Rami read more

I highly recommend CRP Sanitation for all your sanitation and garbage needs in Westchester County, NY! Their team delivered multiple dumpsters for our demolition project, and their service was outstanding. Deliveries, pick-ups, and returns were all on time, and their secretary was extremely patient and helpful, even with frequent changes to our delivery schedule. Their pricing is extremely fair, which helped us stay on budget for our construction project. We appreciated their flexibility and accommodations, especially during a project with many delays. As a family-owned business, CRP Sanitation brings a personal touch to their service, and it really shows in their work. Ask for RJ, and he'll take great care of you. CRP Sanitation also offers additional services like junk removal, clean-outs, and excavation. Honest, reliable, and fair - they're a great choice for any sanitation needs. read more

Please think twice before using this company. What began as a simple dumpster rental became one of the most stressful and disrespectful service experiences I have ever dealt with. The billing made no sense, the explanations were vague, and once I questioned the charges, the tone changed completely. Customer service became rude, dismissive, and insulting over both phone calls and emails. Instead of clear answers, I received pressure, threats, and unprofessional behavior from the business owners. The container stayed on my property while the situation dragged on, making me feel trapped and powerless. I reached out for help, but the system offered very little protection. No homeowner should be treated this way by any business. read more

Zero stars. What should have been a simple dumpster rental turned into a billing mess. Charges kept increasing, explanations were unclear, and getting basic documentation was far harder than it should have been. Instead of resolving the problem, the company created more confusion, more delay, and more dispute. I was left with the clear impression that I was expected to just pay substantial charges without transparency or accountability. Read every term carefully. Get everything in writing. Save every email. Document every conversation. Based on my experience, I would not use this company again and would urge others to be very careful before doing business with them. Mark ~ NY read more

I would never hire this company, they are a bunch of vulgar, disrespectful lazy fools. They damaged property, were rude and disrespectful to my neighbors. They placed a dumpster right next to and almost right against my neighbors house. If they had any common sense they would be able to figure that debris from construction would eventually hit my home while construction was going on. I reported them to their licensing bureau. Really just a bunch of dirt bags. read more

"No contract. Just charges and threats." -- C.A., Beacon No contract, no clear agreement -- just charges, threats, and pressure. A driver's "feeling" somehow became my bill, and the dumpster sat there like a prison in my own driveway. I paid more stress over trash than I did over the actual construction. read more

Matilda, Cold Spring, NY The final invoice looked completely disconnected from reality. Hidden charges, unexplained weight increases, daily fees every conversation changed the amount again. By the end, I could not tell what was real anymore. read more

Great service for residential weekly trash, our portable restroom, debris containers and storage units during our renovations last year. Mike and team are great. Local sales team very hands on there accounts. read more

"The proof wasn't engineering. It wasn't documentation. It was: 'the driver said it felt heavy.' That sentence cost me months of stress."