If I could select 0 I would. Do not come to this place unless you want to get physically pushed around for questioning their place of business. They towed my fully paid off vehicle from the front of my address which is in the title. My registration is up-to-date as well as my insurance. My vehicle was not violating any parking laws nor had any flats. After questioning them the writing they had wrote on my vehicle, the guy immediately began to raise his voice and step towards me. I never once gave him any reason to give such terrible service. This place is a scam, they are racist. They only accept cash and only allow 1 person back to inspect your vehicle. On my way back to the office the man continued to yell whilst another guy from mac towing came to corner me and push me around. I still have not given any reason for this response. This company is a scam and is not to be trusted under any circumstance. They not only have a camera that saw those men put their hands on me, I also have a video recording of it all and this company will be exposed. read more

City of AbQ utilized this company for collision . The rules are simple no photography. They were very helpful , polite and genuinely offered support and Able to answer questions . No problems with retrieving personal effects and can go different days if you forget something . They are used to working with insurance claims and maintain confidentiality with autos that were involved with AbQ crime . Superior service and great employees who guide you through the unknown read more

Called trying to locate my r6 the person who picked up was super unprofessional and rude and when they said it wasn't there they just hung up DO NOT COME HERE read more

Do not EVER EVER use this tow yard. My vehicle has been sitting in their yard for 3 weeks now. USAA (very reputable) has been battling over a fax document. Anyway I now know to never use these people who are basically trying to make money on a car for storage fees. read more

This company doesn't even deserve one star, they are the most rude and unprofessional people I have ever met. The moment the woman opened the window it smelled like cat pee, cigarettes and dead turtles. They use other people's bad luck as a way to feel better about themselves. read more

Horrible service. Got into an accident and they gave me the most difficult time getting my personal items out of it. Called multiple times to see if I needed to bring any documents in. Spoke to multiple people and they were all rude. Asked if my vehicle was still there, he said, "I don't know." I asked if he can check before I send my personal information. He sighed before finally answering me. When trying to get answers they were disrespectful and hung up on me when they didn't want to respond. Surprised this place is still open! read more

Horrible company. Their business model is entirely parasitic in nature. I wrecked my vehicle on the highway, the State Police called this company to tow it for me. Then ensued weeks of hostility, lying, and delays in releasing my vehicle. After using up all of their excuses, they had jacked up the towing and "storage" (hostage?) fees to over $500, more than I would get from a wrecking yard. "Bill" was the nastiest of them all, and I couldn't even get him to cooperate in returning my license plates, which stay with the person, and are illegal for him to own NOW SUPPOSEDLY CLOSED. This cretin is no doubt preying on people under a new name. Maybe he got out of the towing business completely and is just concentrating on scamming full time. read more

they take all your stuff before you even get to it they just laugh it off and tell you that your car isn't here and they don't know where they sent it to after telling you they sent it off to another towing company read more

This place is advertised open 24 hrs a day seven days a week so I came get my things out of my car. It is Saturday 1/9/2021 at 1:37 pm and the doors are locked so I called the number on the door and the person I spoke said they already closed for the day! I asked him specially what the office hours are and all he repeated is they have closed for the day. I would give zero stars if I could. Make zero sense that this business would be closed on a Saturday at 1:30 in the afternoon. Get it together CT towing read more

Terrible service. Tried calling several times to try and get our vehicle and no answer. Would not allow pictures for insurance. Couldn't go in person because I was out-of-town. Sent my son after the weekend as I had to work and he was off. Sent him with my credit card and they said their credit card machine "wasn't working" and he had to pay with cash or money order. He, obviously didn't have either and had to go to bank to get it. Finally was able to get car out...after having to pay several more days of storage due to not being able to contact. Pretty scammy. read more

Worse fucking excuse for a business if you ask me, they didn't even let me get pictures for my insurance claim. Also took forever to send me my so called letter that after a certain day they will own my vehicle. I didn't get my noticed until two days before the due date. Also very rude and wouldn't even let me get my license plate which is my personal belonging. Truly cockroaches of a business that are there only to take! read more

The staff inside and on the phone were great. Helpful and friendly. Tow truck driver was a crusty, old, dirty, angry man who cannot be bothered to say hello or accept a thank you. He would rather shout and yell at you proving he is happy with his career. read more

Too bad there are not negative stars!!! Company did a police tow of a friends car- US Disabled Army Vet- and they told him he needed the paperwork that was in the car before they would let him have his vehicle. He asked to get his items from the vehicle so that he could get it out of impound, and the woman told him no and began swearing at him when he asked to speak to her supervisor. "I am the F....ing boss and there is nothing you can do about it!" This forced my friend to leave the car in for another day and pay additional impound charges. He even showed them the info they wanted from his phone and offered to email it to them, but they refused to even let him get anything from the vehicle. read more

Their customer service is horrible and rude. Would never refer someone to these people ever. Drivers are rude, office people were rude, the only person that was nice was the elderly man taking my nephew to his car. read more

This is the worst run business I've ever been to. The two people working here were extremely rude and unhelpful. My dad was literally shot in the leg while driving so his car had to be towed. He's in the hospital and can't write a letter but they refuse to waive the fee that accrues each day? As you can see with all of the terrible reviews, don't use this place. If there's an option of where to tow, literally anywhere would be better. read more

This business does not deserve to operate and I don't say this lightly. I consider myself fairly flexible when it comes to customer service. My truck got towed Thursday night I went down the next afternoon and spoke to An older woman who claimed to be the manager. I asked for price and gave her the paperwork I had with me she told me that was no good and that she would need the contract. I informed her that the contract was in the glove box and asked if I could retrieve some of my personal item from the truck. She then proceed to yell at me like a child and said " If you can't follow directions then I'll do it myself!!!" And slammed the window on me. I waited until she returned and proceeded to let her know that I won't be talked to like that and that I was a disabled vet and that I followed more directions than she could ever imagine. Not in that nice of words honestly. She continued to literally scream like a banshee I proceed to leave. This is only the beginning of this story and it 5 day later and multiple visits and police even called on them twice by myself and family I still don't have my truck.so tomorrow the dealer will be going with me to get it. These people are running a racket and the most unprofessional organization I have EVER encountered please avoid. If you need help dealing with then call NM PRC or Dot as they are governed by them. read more

C T Towing - Towing Near Me - Albuquerque, New Mexico

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CT towing is horrible. Their customer service is awful!!! Bill was rude and they made me and my family wait forever to get out vehicle. I warned them I was going to complain and they said go ahead clown. Don't use them. There are many respectful towing companies. Nobody needs to be disrespected!!! read more

CT Towing was wonderful!! I called them twice and they were very polite and informative. My car was towed due to an accident and they were solicitous and caring. When my husband and I arrived to "release the car" to the insurance adjusters, they were quick, polite, efficient and informative. read more