We had a very good experience with Van Orsdel in the midst of having to do funeral services for my father which was very sad. They were very caring and helpful and kind. The minute you walk in you feel such peace. The place is so clean and decorated beautifully and smells so great! Everywhere there are mints and tissues and we felt like we got such undivided attention, including Mr. Van Orsdel himself paying his respects. The staff from beginning to end was amazing, every single person! Cynthia was such a great coordinator and helped us so much through the entire process! The memorial website designated to each person is amazing! You can pay your respects, order flowers, read and watch beautiful tributes and find out all the information you need! Thank you for caring and making this journey so much less painful! I highly recommend Van Orsdel Funeral Home read more

Really have no words to describe or thank the angels Liz, Dora, Alexandria and Maria Eugenia at this funeral home that helped me navigate this process. From the first phone call they were so compassionate and warm while they walked me through one of the hardest things I've ever gone through. They helped me put together a beautiful service for my grandmother in less than 24 hours. This is a family owned establishment and it shows. Thank you, thank you. read more

Everyone at Van Orsdel were amazingly thoughtful and genuine. Often people will say the words without the heart behind it, nor at Van Orsdel. Frank Lopez assisted me and he was so kind and attentive. He would ask me how I was doing throughout the process in a very sincere way. I would definitely recommend Van Orsdel. read more

We arrived at the funeral home for the initial consultation fully dreading it, being familiar with the pressuring tactics often employed at funeral homes to get grieving people to buy unnecessary add-on items. To the contrary, however, Cynthia, the funeral director, was absolutely amazing--compassionate, understanding and very sensitive to our unique situation. She did not recommend we purchase anything other than what was absolutely necessary. It gave us the space and time to without any pressure choose the type of flowers, urn, service and room we wanted. Cynthia was also extremely helpful in giving advice on all of the logistical questions we had--on everything from the music, slideshow and enlarged photographs we ultimately had at the service. This made a very painful time a lot easier and lowered our stress level considerably. We would also like to thank Dawn, who prepared the beautiful slideshow on the funeral home's website using the photos we pulled together from friends and family. She said that after reading the obituary we prepared, that she had a good idea of what our loved one was like. Dawn really took the time to understand his life, including his love of travel, and the slideshow really captured his essence. Many thanks, too, to Mr. Van Orsdel, who attended our service. That meant a lot to us. His daughter, who also works at the funeral home, is also very sweet. We feel very lucky and profoundly grateful to have found this funeral home and recommend it without reservation. read more

Very professional. When our beloved grandmother passed, my family used the services that this funeral home has to offer. The staff is very professional and they'll hold the doors open for you But I must say there was so much drama and heartache when it came to a slide show my family wanted to create (to be presented at the service). When my sister in law wanted to give them more photos for it they pretty much have her an attitude over the phone and created a debacle when our family was already grieving for their loss. The day of the wake and funeral service things were nicely prepared and set up. Everything looked nice and neat. When it came time to leave you can tell the staff was getting a bit impatient about the fact that we still had people saying their goodbyes to our grandmother. We honestly felt rushed toward the end. There was a young lady that worked there and she was probably the nicest of them all. Now the day of the funeral service was also nice and organized, but when it came time to take down flowers and bring them with us one particular woman that worked there was not very polite. She was quite brash and everything was pretty much a no go. You can't do this, you can't do that, park here, don't step on the grass, no we can't lend you scissors because you'll break them.......I pretty much let all these things slide because I did not want to deal with her. There was a young gentleman that would offer to help me take down the flowers and I appreciated this.....but I was so annoyed by the other lady that I just didn't want help from anyone. Despite all this drama they still did a pretty nice job but I just think they could've handled other situations in a different way. read more

They were very very helpful at a difficult time. They made everything easy. They are very thorough. I highly recommend. read more

We had an unexpected loss and I am beyond heartbroken. Am forever grateful for the kindness I experienced at Van Orsdel. Frank and the other staff members there were absolutely wonderful. The kindness I experienced in such a difficult time was something I will never forget. Frank's knowledge with what I needed for our family is what we will be what again I am forever grateful. read more

My parents did there pre-arrangements with the 20 some years ago. Our mother passed away recently and they took care of everything with no problems even thou the corona virus was going on Wonderful staff highly recommend read more

When my mother passed away unexpectedly I was at a loss as to where to begin and what to do. I was so fortunate to have worked with David Gonzalez at Van Orsdel, who showed my family and I at all times compassion, kindness and support. He guided us during the whole funeral process with options that fit our specific needs. I know how difficult this process is as a whole, but working with people that understand what you are going through makes a difference. Thank you David and Van Orsdel. read more

The staff at Van Orsdel in Midtown was not only extremely professional, they were also very conscientious and sympathetic. My family was on a very tight budget for the cremation services and they made sure to keep us right on budget, and helped us through the entire process with ease. They answered all of our initial questions with patience and provided us with as much information about the cremation process and other services provided. The location itself was very nice. The inside was nicely decorated and looked brand new. They also had private parking on the property (which is a huge plus in Midtown). Big thanks to the staff for making this process more bearable. read more

I completely concur with the review from Rachel D. "I would recommend Van Orsdel with my eyes closed". This is a family owned business that was established in Miami in 1971 and they are truly wonderful. Based on a friend's recommendation, we turned to Van Orsdel recently when we lost my sister. We worked closely with both Cheryl Barber and David Gonzalez who were compassionate, professional and caring. No detail was overlooked and they both graciously put up with my questions and "Type A" management style. Thank you so very much for your many kindnesses. . read more

Very professional , kind and help you thru the entire. Not to say it wrong i hope i don't have to use them for obvious reasons. But if i need them i will definitely call them again. Thank your team read more

Losing someone we love, is very difficult. We learned this recently, with the passing of our youngest child. My husband and I lost our daughter, stillbirth. And while putting our daughter to rest was by far the painful experience, ever, Van Orsdel made this process a bit easier for us. The staff is very professional. The location is clean, nicely decorated, and pleasant. I recommend this funeral home with my eyes closed. We choose cremation, turnaround time was within two weeks, and they even offered to mail death certificate so that I wouldn't have to go back again (once to pick up the remainings, another for death certificate). As for cost, they are competitive. They have something for every budget. Side note: When it comes to children, they have a special fund to help with cost. From what was explained to us, they understand that losing a young child is very painful and unexpected. I believe they knocked off about 1k from cost. Losing a child is an indescribable pain, and addicting to that and it also takes a toll on finances, as cost was about 30k between autopsy of child, hospital stay etc. I can say that Van Orsdel lending us a hand, by reducing cost, really helped. We are forever grateful. read more

Absolutely the best service for a cremation , not only funerals. Dependable and long-time presence in Miami-Dade. Excellent personnel. Cost up-front and fine. read more

My husband recently passed away and Van Orsdel Kendall made the process of cremation so stress free and -dare I say- pleasant. I was able to make all of the arrangements and even to pay for the service online and that was a blessing after a long time in a hospital. They warmth and consideration with which Dawn and Cynthia dealt with me made me feel like I was doing business with caring friends. I can't say enough good things about Van Orsdel and the people who work there. Thank you! read more

Cynthia Emery from the Kendall office is a gem. She was genuine and really the person you need to help you in such difficult circumstances.

The funeral survive for my father was done well beautifully. David Gonzalez the Manager and his team took great personal care of my father and our family from start to finish. I would highly recommend Van Orsdel Funeral Chapelle's for their excellent service. read more

Thoughtful and kind. David and his staff were always professional and responsive. Their kindness was appreciated. Many thanks for helping us receive the type of support that is needed when a loved one passes. read more

My brother died and I had no idea what to do or who to call. I read the lovely reviews of Van Orasel and decided to call them. I can't express how comforting and easy the whole process was. Monica made me feel like family and took care of everything for me. My brother was looked after like a king with them I highly recommend their services. read more

When my mother in law passed away it was extremely difficult, To make it worse we live 3000 miles away. Van Orsdel funeral home made the experience much easier they where very helpful in the entire process and Monica was always helpful and polite. I would definitely recommend them read more

During a period of fourteen months, Van Orsdel Funeral Chapel has facilitated the services for both my parents' funerals. On both occasions, the staff was compassionate and professional. The Kendall Chapel is easily accessible and provides comfortable accommodations. read more

This was the best funeral chapel I have seen in Kendall. They were extremely professional (holding the door open for the guests of the wake), and we had the whole funeral to ourselves. Unlike other funeral homes, this funeral home only has 2 rooms, therefore it is very likely to have the whole place to yourself. With my grandmothers wake, we had the whole place to ourselves and we were able to put food in the hallway for the guests and there was plenty of seating and couches for everyone. Everyone commented to us about how beautiful and professional the location was. I would recommend this funeral chapel to everyone!!! In addition, the cremation process was smooth and they even sped up the process since we had a lot of out of town guests! :) read more