Horrible management. Will be giving Dicks my business from here on out. Tim (one of the managers)…read morehas the worst customer service I have ever seen. I asked for management and he came up to me immediately with an attitude and frown and was completely unapproachable and annoyed I requested to talk to him. My son's brand new Nikes gave him blisters at school and did not fit him so we immediately brought them back with a receipt. There was the slightest and I mean slightest show of wear at the bottom of the shoe (one so small I would not have noticed if I bought them myself) and Tim refused to let us exchange them for a bigger size with no sympathy for our loss of money. I work in the customer service industry myself and am appalled at how I was treated. I highly suggest shopping at Dicks instead and not giving this store your business.

What a major disappointment!!! I've been purchasing COURT SHOES at Academy for more than 10 years…read more I walked into the store to find TWO, that's 2 pairs of court shoes. They have hundreds of soccer shoes baseball shoes, even wrestling shoes. No court shoes. I asked an mooted what's going on. He said "we've been asking for court shoes for tennis players, pickleball players, squash players, racquetball players and corporate just seems to ignore our requests. Well, they have increased their weight lifting and exercise area, women's clothing, so I guess that's their new direction. Unfortunately, it won't be mine!

The service here is amazing. If you have any questions the staff will answer them with ease. They…read morehave an amazing selection of items from, basketballs to kayaks to golf balls. Some stuff here is a little too expensive.

I have been in this store a number of times and my experience is varied. The people are usually…read morehelpful when you can find people to help you, but sometimes it can be hard to find someone to help you. I usually find what I am looking for in the store, but I would like to see them carry more hiking apparel like Columbia, etc. I know it is not the store's call though. This is a well-kept store - clean and well lit. Overall, I am satisfied with this location.

I know it's Asheville, but I never thought employees would be allowed to smoke their electronic…read moremarijuana devices on the clock. When I requested a fitting room, an employee (tag said Noelle) came out of that same fitting room and asked if I needed anymore help. When I entered the room, there was a strong marijuana odor and lingering smoke above. This prompted me to leave my items and exit with my children. Since this employee did not look too far off from my own kids ages, it was very disappointing to see. I already have to deal with children at school negatively influencing my kids. They should have never been exposed to something like that in a public retail store.

I came looking for cold gear. This place has everything. I'm particularly looking for the under…read morearmour brand and I'm so glad this store have it and I found the size that fits me too. The place seemed a little crowded, but the worked seemed polite and helpful. I like that the store organized their merchandise by brands and by gender for way location of what a shopper is looking for. Some of the merchandise were marked down too- such as under armour heat gears, some nike tank tops and shirts.

WORST store I've ever been to! The management is trashy and extremely rude (Emmer, Jen, Matt H) not…read moreto mention their bratty employees! This store is a complete mess. Walking in felt like stepping into a place that has completely given up on basic standards. The shelves were disorganized, sizes were missing everywhere, and the overall store looked like nobody bothered to maintain it. Trying to get help was just as frustrating. Employees were either nowhere to be found or seemed totally uninterested in doing their job. When you finally get someone's attention, the help you get is minimal at best. It's honestly shocking how little effort seems to go into customer service here. The prices are also way too high for what you get. A lot of the products look average at best, yet they're priced like top-tier gear. For a store that's supposed to specialize in sports equipment, the experience feels lazy and poorly managed. There are far better places to shop where the store is organized, the staff actually help you, and the prices make sense. After this visit, I have zero reason to ever come back.

What a stupid sporting good store. No hunting clothes? No archery? Not much of a sporting good…read morestore if you ask me.

The young men in shoes are not helpful at all - I had to ask for help to get running shoes and the…read moreguy is standing a foot away. Two lazy guys just staring into space. I told a young man up front - he said " oh we're just slow ". Really good excuse

This is a pretty good Dick's! They have quite a large and high-quality selection of golf supplies,…read moreincluding a huge selection of discount golf balls! They also have a pretty extensive selection of Gamecock merchandise, although it's not the most aesthetically pleasing apparel I've ever seen (lol.) They also have a great return process, as it only took about 30 seconds to return an item I had bought a few days before. As such, would recommend!

it's large, clean, and well-organized with a huge selection of clothing and gear. Easy to find what…read moreyou need

Large sporting goods store. Some departments are well equipped, some are minimal. Pretty adequate…read moreselection of ladies clothing and men's clothing, although much of the clothing space is devoted to UGa apparel, (since it is located in Athens) . Lots of athletic shoes, but mostly from a few manufacturers. Clerks are helpful when you can find them. Prices comparable to other local sports stores. Lots of parking- there is a big lot. Easy to find in a busy shopping area off a major road (316) and near an exit (Oconee Connector exit) off the city perimeter.

Department appeared well staffed but was unable to get anyone to assist me with making a purchase.read more

Ridiculously bad customer service and, hands down, the rudest clerk I have ever seen in my life…read more He basically accused me to threatening him (which I did not do) and then whined when I asked that another store handle my request. I will never buy anything from this store again.

It's a shame that the website shows they have some products but the store says no we don't carry…read morethat. When I mentioned your website says you do I was told they are always wrong.

Customer Service in this place is fantastic. I had a great experience with one of their sales…read moreassociates who went above and beyond to find an item for me. It led me to leave this review. Great service and 5 stars for this place.