Cabinets Discounter cabinets quality is unsatisfactory. I bought mid range cabinets and it has only been 5 years. Since the doors are not real wood, the material expands when it gets wet. Very disappointing. I have to work and replacing them now bc it's an eye soar. read more

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Horrible customer service and products. DO NOT USE THIS COMPANY. We ordered very large master bathroom vanity cabinets from Rick in the Chantilly VA location Nov 2022, the cabinets were delivered on time, early Jan 2023. First, the delivery company was very unprofessional and rude. They proceeded to tell me that Cabinet Discounters should have told me that they will only leave them in the garage, which I said I was never told that and it's winter and I do not want them to warp. They ended up leaving the cabinets in the middle of my dining room...6 extremely large boxes. My contractor attempted to install them a few days later and notice one of the doors was not the same design as the rest of the doors. We also noticed a drawer was broken and several panels were warped and not able to align. We called Rick, sent pictures and he ordered the "correct" panel (which when rec'd, was a different color, therefore we had to re-order again). After much back and forth with Rick and he telling me that we will have to pay for someone to come out and "fix" their issue, Rick then came out to our house to see if he can align the cabinets and also to assess the issues. He confirmed there were major issues with the panels and that the doors were warped, etc. Rick took pictures and was supposed to write up what he observed and what was being orders so that we knew what deliveries to expect. We never rec'd a write up from Rick... we then proceeded with in the next few weeks to get 3 additional shipments of panels that were ordered. Again, when we received the additional panels, one broken (which again we had to have another replacement). Once ALL replacement doors were recd, we had our contractor come back (additional cost to us) to attempt to reinstall the 6 panels. Our contractor noticed some of the "new" panels are longer than other, some are wider than others, and again some appear to be warped since they cannot close flush. Again, he was unable to be aligned some cabinets. We have sent emails, made phone calls, Rick has told us that the manufacture is going to call us back, #homecrest and we haven't heard from anyone. It's been over two months now that we have had cabinets installed (without panels), over half of the panels are sitting in my hallway, paid in FULL, paid our contractor additional money in an attempt to "reinstall" the cabinets two separate times. We have had a master bath completely renovated and been waiting two months to be able to use our cabinets. This is horrible customer service, horrible products. They haven't acknowledged the time, money and inconvenience this has caused. They have completely gone silent. read more

We got estimates from a ton of cabinet sellers and we felt the most comfortable with Cabinet Discounters. Not only were their prices acceptable, their customer service was great. We had realistic expectations going into our kitchen remodel and knew the price of good cabinets were not going to be cheap. We researched the different quality of cabinets and the ratings of different brands and had an idea of what we wanted. Ramsey was our designer and he was extremely helpful and patient with us (the whole staff there was awesome, especially when we had our toddler with us). We must've sat with him five or six times going over every detail of our kitchen to make sure it was just right and he was so great. We gave him our budget and he did everything he could for us to stay within it. He had design suggestions we didn't think of and gave his honest opinion when we asked. We thought we might be constantly upsold, but we weren't at all. We had our own installer but Ramsey was always easy to reach if they had a question. We've had our new kitchen for a couple weeks now and love every inch of it. We're so happy with the quality and look of our cabinets. Out of all the contractors/services we dealt with during our remodel, Cabinet Discounters was by far the best. read more

Great quality cabinetry for every budget. Set up an appointment with Mary Banas, she is the best kitchen designer ever. She listens and she delivers! read more

Wonderful business! Worked with Eileen. She was super helpful in the design of our new kitchen and worked within our budget. We went back a few times To make sure we matched our counters and floor. She was always accommodating and worked very well with our contractor. Cabinets are great! Highly recommend! read more

I visited the store with measurements and exact cabinet sizes for which I wanted an estimate.The sales lady was unwilling to allow me to compare other store prices to this store. I have already gotten the estimates from a few other cabinet places but the sales woman was not able see the easy response to my request. I remained patient but she grew more and more angry. I started recording the conversation after she flicked my business card back to me. She was getting increasingly pissed off so I wanted to have a play back of what transpired. Mary said, "There is a multitude of things that make up a price... I don't think I can help you!" I replied, " These are the measurements for my kitchen, these are the cabinets that I need in these sizes. Please give me a price. These are the cabinets I need for the kitchen." Mary, "I don't want to waste your time or my time." I replied again " I don't understand your disconnect, these are the measurements for my kitchen, these are the cabinets that I need in these sizes. Please give me a price." She then pulled the card back to her and copied my email. When will I see the estimates I asked, she replied she was very busy and it will be a few days. I needed pricing on 9 cabinets. When I elaborated that I was returning with clients the next day she was still unable to assist with any sort of estimate. In the 2-4 days I will be waiting for her estimate, I expect I will have purchased the cabinets already from a company that gives a shit about customer service. I called another location where the sales person was able to estimate $11,000 for a 10x10 kitchen with 40 linear feet of cabinets, also not exactly what I wanted but better than nothing. I don't have any faith in this store or brand's ability to assist my needs. Next Day Cabinets is across the street and their prices are 1/3 the price with delivery in 1/8 the time. And the USA Cabinet Store manager was very appreciative of my time wanting my business very much so. This lady Mary was obnoxious, telling me what I needed and at a few times that she could not help my project. read more

I went there to buy a bathroom vanity. I walked in, 3 people were at desks on the computer, I stood there for 5 minutes without being acknowledged. I left. read more

We had our kitchen renovated about a year ago by Cabinet Discounters. Though I gave them a "fair" rating I DON'T recommend them. Just because they have the word "discounters" in their title doesn't mean they're inexpensive. The overall price ended up being about par for the course, maybe even a little overpriced. Our final bill was close to $30K for a townhouse galley kitchen. The quality of the work was excellent and the cabinets and counters are holding up and looking great one year out. The actual work experience was fine and the work was more or less done on time, though a lot of details,such as replacing appliance panels, reconnecting gas lines, and nailing down molding, did not get done. The oversight by the Cabinet Discounter "designers" was abysmal. We were left hanging for weeks for the many small problems to get resolved. Our calls were not returned. Finally, they demanded final payment, even though the work was not finalized, but honestly by this time we just wanted to be done with them. Within hours of giving them my credit card number, fraudulent charges started appearing on my credit card account. Fortunately, my bank was vigilant and shut that down, but someone in the C.D. accounting department was dishonest. read more

Our kitchen and master bathroom were beyond outdated so we decided it was time to remodel. Before selecting Cabinet Discounters we went to all the big box stores and smaller boutique remodeling shops, but we always left confused about which brand and construction of cabinetry was the best and why there were such wild differences in prices. We actually avoided Cabinet Discounters at first because the "Discounters" in the name made us assume the cabinets were of lesser quality. We couldn't have been more mistaken! We happened to be driving past the Cabinet Discounters store in Chantilly, VA (at Route 50 and 28) and decided to go in. We were greeted by Mary Banas, who asked about our kitchen project and what our goals were and then she proceeded to show us the differences in cabinetry, why one brand might be a better choice than another depending on whether we needed custom sizes, certain features, etc., etc. In fact she then suggested we look at Consumer Reports and some other sources on the internet to help understand cabinetry better. We left the store very impressed with Mary's knowledge and the consultative way in which she engaged us, never pushing for an immediate sale like the other stores did. A few days later we asked Mary to come out to our house, measure the kitchen and put together a design recommendation along with pricing. We were amazed at the novel design she presented, suggesting things we never considered, including where all the cookware should be stored and the appropriate type of cabinet or drawer to help make the whole cooking process most efficient and improve the ambiance for entertaining. Mary very patiently made numerous changes to the design over the next few weeks to accommodate our very picky desires. She made us feel like we were her only customers even though we knew better. Best of all, the price was less than we expected for good quality cabinets. You don't have to use their installers but we did - Wayne Pangle was the carpenter - and he did a great job on the installation. The end result was fantastic! After the success with the kitchen we proceeded to remodel the living room wet bar and master bathroom with Mary and Cabinet Discounters, again with phenomenal results. We recently sold that house in Great Falls and it was only on the market for four days. Our agent said it was the kitchen and master bathroom that made the sale, which was all due to Mary Banas' incredible design abilities! After we moved we immediately got Mary to out to redesign the kitchen and master bathroom in our new house. The results were even better because the design challenges were much more complicated due to the unusual floor plan of our new home. Mary provided many different design options and the final design dramatically improved the space and usability of our kitchen. The before and after pictures of both the kitchen and master bath would make you think they can't possibly be the same house. We used Cabinet Discounters recommended installers and they did a great job, but again, you can use your own if you prefer. We always receive very flattering compliments from friends and family. Mary is gifted in her ability to look at room, see it for its potential and then come up with a design that you would never think of on your own. Mary is a true professional, and is a certified designer, but beyond that she is a very wonderful easy-going person. Mary would be the first person to tell you that we are not easy to please, but after 5 challenging projects we still look forward to using Mary Banas and Cabinet Discounters on our next two projects. You're in great hands with this team! read more

Cabinet discounters did a wonderful job. I was very impressed. Everyone I dealt with, from Rick the designer, to the delivery guys to the schedulers, were pleasant and professional. The main office kept in touch with me and made sure things were running on schedule. The work was done on time and well. My appliance installers (third party), who came and checked out the site before doing their install, told me that they don't see quality work like mine very often. Wayne and David, the Cabinet Discounters carpenters were neat and meticulous. The cabinets are top quality, priced well and beautiful. You won't be disappointed. read more

Our experience with Cabinet Discounters in Chantilly, and in particularly with Ramsey Haddad, is in a single word exceptional. My wife and I were planning a full kitchen remodel involving moving walls, plumbing and electrical; new cabinets, appliances and fixtures; and the addition of a window. Despite already having had a very positive experience on a previous project, we decided to be thorough and compare multiple cabinet suppliers, and rapidly discovered that not only did Cabinet Discounters offer the best value by far, but that Ramsey's depth of experience with different remodeling projects and skill at creative layouts increased the value even more by offering what amounted to free design services. He helped us make fundamental improvements to our concept across the board, suggesting creative ways to make the best use of space and meet our vision we had at the start. Extending beyond just cabinet layout, his advice proved crucial to planning our lighting layout and design; electrical switch planning; plumbing routing; and window sizing and placement. Standing in our completed kitchen now, we can honestly say that his inputs took our vision and shaped it for the better. Overall, Cabinet Discounters in general and Ramsey specifically offer not just an incredible value, but also great quality in an absolute sense. read more