Alex and his team are one of the top resources for people looking into buying their first home…read more The differentiating factor that someone should consider VCCD as their first resource when considering pursuing the purchase of a home is their empathetic approach to your individual situation. He is extremely knowledgeable and does not beat around the bush to try to secure a lead. They don't work off referrals or make you feel that if they can't help you, that you are wasting his time. From the moment I explained to him our financial situation , he immediately crunched some numbers and offered what my options were based on my current financial situation. I highly recommend this team as they let you explain your situation without interrupting you and thus makes you feel that they are truly looking out to find the best way to go about in qualifying for your home ! Thank you Alex !

If I could rate this place a negative number I would. The quality of service was very poor. He took…read moreforever to get back to you, request documentation to then turn around and say he didn't need it, request documentation every month, extremely rude, and treat you like you're requesting a hand out. The lender Ricardo is very unprofessional and does not know what he is doing and will only waste your time. I had the same experience with his supervisor. I left there never wanting to buy ever!!!

Gabriel is and his crew keep everything looking clean and pristine. The pride of ownership shows…read moreand all us nearby neighbors are very thankful!! Nice job

I really wanna thank the maintenance department of Harbor Hills for keeping the place so beautiful…read more It's always painted up perfectly ,the trees are always trimmed and cut where they should be. Thank you so much. I believe the man in charge name is Gabriel and his team of expert landscaping and handy man. You guys are awesome keep up the good work the place looks beautiful!!!

Leave it to progressive California to provide SOME solution to the homeless crisis in the…read more"wealthiest nation," only to a handful of billionaires. They seem to have good security, a clean premises for those unfortunate people who lost their homes. It's run by a non profit, that wants to help.

We have had a great experience living here. The location is one of our favorite things about this…read moreapartment complex, and the community is always kept very clean and nice. The maintenance team is reliable and responds quickly whenever we put in a request, which we really appreciate. The property manager Kat has always been helpful, and overall it has been a comfortable and enjoyable place to live! We wish there were more 2 bedroom apartments here!

Kat has been consistently professional, responsive, and genuinely kind as a property manager. She…read moreis very approachable and welcoming, which created a positive and reassuring environment to communicate! When I raised issues, she listened attentively and took prompt action, keeping communication clear and respectful throughout the process. She is the best and most respectful property manager by far! I also want to recognize Hector from maintenance, who was courteous, helpful, and professional while assisting with repairs. The maintenance response was timely, and the work was handled with care and respect! What stands out most is the supportive environment created by the team. Their willingness to listen, follow through, and treat residents with patience and respect has made a meaningful difference in my living experience and overall sense of comfort. Overall, I have had a very positive experience. I appreciate the welcoming atmosphere, respectful communication, and genuine effort to resolve concerns in a timely manner. I would confidently recommend this property to others looking for attentive management and a well-maintained, supportive place to live.

The good, the bad and the ugly. Location is great! Next to…read moreThe Collection Mall and the 101, two great pluses. Maintenance is excellent. Administration keeps the surrounding areas in tip top conditions. Pretty landscaping. Well maintained pool area, exercise room and bowling alley. When we had issues in the apartment, which weren't often, issues were taken care of promptly. Admin would submit the order and engineering would take care of the problem in a timely fashion. Our apartment was small but comfortable and well designed. Administration personnel were courteous and helpful in general but on different occasions we did have staff members that could have been better trained. Towards the beginning of signing the rental contract we had to follow up multiple times with a SM so we could get the measurements of the apartment pre move-in . That was annoying as we wanted to know which pieces of furniture we could sell in our old location if they didn't fit in our new apartment. Admin could have been more specific in other areas in relation to submitting rental documentation in regards to the address to be used where they receive such documents. I drove 8 hours with my car packed with stuff, a cat and a dog trying to make it before office close time so I could get apartment key and move in. To my unpleasant surprise, SM said they had not received the documentation which we had sent a week before. SM was not very sympathetic but she came through at the end. The ugly- administration is strict with their prompt payment policies and that's okay. However, towards the end of our contract SM made a $600 over charge for the month of May. The charge was noticed May 6th. We pointed it out to admin and they said they could not pay us back the over charge until we completed our move out process that was scheduled for the end of the month. They said they would return the money after apartment inspection with the security deposit. I found this action to be unacceptable and potentially illegal. We did not get our remaining security deposit plus the overcharge until July 10/11. That's more than a month and a half after we had left! Make sure you read the contract well! When our 1 year contract was coming to an end we renewed for 3 months. Per contract renters are supposed to give them a 60 day notification of departure. I gave my notice at 30 days. Per contract they'll push your contract forward if you don't give notification with their contract policy timeline . So basically, I was responsible for rent on an additional 30 days due to my late notification of departure. Ridiculous! Considering that we were in a 3 month renewal contract. I wanted to strangle them . That's all folks!

By far worst living experience I've ever had. Walls, ceilings, doors block very little sound. Unit…read moreupstairs has a large dog that's always running around, barking, howling at any given time of day especially after quiet hours. Another neighbor has a garage next to the back entrance and is regularly on their phone and I hear the whole conversation. Management takes forever to respond to emails if ever. I always need to send some follow up emails and they may not even respond to those either. Office staff not helpful at all for lease questions so weeks or months go by and I'm getting screwed. Layout and design of the whole complex is terrible. Blind spots everywhere getting around a corner. Garbage bins always full or being rummaged thru by homeless people and the residents get blamed or charged. The location and maintenance crew are the only good things about this place.

I cannot say enough wonderful things about Zoila and our entire leasing experience. From the very…read morefirst phone call, she was beyond friendly and genuinely welcoming. What stood out the most was her empathy and kindness toward my situation and why finding a new home was so important for my family. I shared with her that I wanted my boys to have a say in choosing our new home, and she truly honored that. During our tour, she made a point to include both of them--asking their thoughts, listening to their opinions, and showing them around as if she were welcoming family into her own home. It meant more to me than I can put into words. It didn't feel transactional at all--it felt personal, warm, and sincere. The leasing process itself was incredibly smooth. I applied online and received a response within 24 hours. Everything was clear, easy to access via email, and well organized. I tend to ask a lot of questions (just to make sure I fully understand everything!), and not once did Zoila make me feel like I was asking too much. She was patient, thorough, and reassuring every step of the way. The location is amazing--so close to everything, most places within a mile or less. There's a park right across the street and my kids absolutely love it. I'm so grateful I made that call to check availability because we truly found our new home. Thank you, Zoila, for making this transition such a positive and beautiful experience for my family. We couldn't be happier.

They post they have one bedroom apartment in fact knowing they dont , do not bother it's a scamread more

Gregg was amazing with the onboarding process. He walked me…read morethrough pricing and amenities with precise detail. The maintenance guys are 100% professional and quick! I got in as soon as I can apply. My wife did not see the apartment until we moved in and was amazed with the modern look it was given. Thanks for the professional transition.

We've lived here for 3.5 years and it's been an amazing experience! Living in Santa Barbara can be…read morechallenging, but I think being at Pacific Oaks has made it as easy as possible. Management is super helpful and responsive, maintenance is quick, apartment is nice, area is great!

I lived here for 3 years in college. The beauty of the co-ops is that you participate in governance…read moreand decision-making. No need for a landlord. The culture and community is something special.

I can only speak for Manley House. Security is horrible. Doors dont close all the way and are…read morerarely locked. One issue can be attributed to maintenance and the other to the attitude of the residents. Maintenance fixed the physical problem. Bigoted, antisemitic, bullies make the living experience unbearable. The lack of respect for the residents or the property are evident. The place is filthy. Oh, and the heater does not work so the residents had to by space heaters! The COOP board is either unable or unwilling to assist in fixing the problem. Spend the extra money and find a better place. This is one step above a hostel.