Beautiful place to live. Our family has owned a condo here for about four years. It's a little too…read morepricey for us, but we love visiting them. And they love living here. It looks beautiful - inside and out. This is a high quality area in which to live. Nephew and grand niece enjoy the tennis courts, and everyone enjoys the pool & spa areas. The ocean is a short walk away, and it is beautiful. The folks in the main office area are great at troubleshooting (had to get the clickers for the gate looked at today), and they are very nice. The grounds are beautiful, with green xeriscaping and colorful plants that require just a little water.

This is the worst security/ parking situation. Parked my car overnight less than a few times in the…read morematter of a couple months living here inside the gate and they gave me a big green warning sticker on my car. I have a garage but occasionally park by my condo to unload groceries and forget to move it to the garage. This is ridiculous. The parking spaces are for guests and they need to have a pass but god forbid one of their own residents parks overnight and gets a giant warning sticker on their car. Very frustrating situation. We have a large truck that won't fit in the garage and now am told that I have to pay $100 to park outside of the garage a month and fill out an application for it. Wow!!!!

Unreliable, they don't respond to emails, pickup the phone, or return calls. Not even going to…read moreexplain my situation. If you are looking to rent a residence that goes through this company, find a different place to rent.

Incredibly useless group . Poor management skills . Terrible advise to customers . Terrible…read morecustomer service . No follow through . Over promise , under deliver . Un- ethical business practices . I suggest anybody other than this Team . Their new parent company ROWCAL ... is equally pathetic . I cannot believe these guys are still up and running . Do yourself and community a favor this new year .... Avoid these folks at all cost .

I have sent dozens of emails, left phone messages, zero response. Place is looking bad, people…read moreparking coffee trucks, working with cars hoisted, in garages, landscape awful, dogs off leash people who don't live here always wondering around no real security don't feel safe. Spending money on stuff not necessary, and not the important issues.

I am not sure it gets any worse with Shelby and Lordon. They infiltrated out board and refuse to…read moreanswer questions. They create so much animosity at out HOA and it has literally made me and my husband sick.

Had a great experience, the owners and new manager are very friendly and professional. They make…read moresure repairs are done as quickly as possible.

If I could give 0 stars I would…read more I was a tenant for 5 years and as soon as Michele left they completely went downhill. Specifically in the last year or two I could never get ahold of Melanie (current property manager), ever. I would call and leave voicemails repeatedly, send multiple emails and finally Tristan would respond and say that Melanie had been on vacation or out of the office. This happened anytime I had an issue or question for them. It took weeks if not months to reach them and then even longer for them to do something about the issue. I had a roof leak and I had to call/leave voicemails and email them repeatedly until they finally answered, all while water was pooling in my ceiling. Also, they never even repaired the water damage inside the unit. I emailed Melanie two months before our lease was up to notify her we would not be renewing it and asking how much the last months rent would be (since it was only half a month). She told me she would get back to me about the amount and I never heard from her again. After multiple emails and calls, Tristan finally responded to me but didn't know what I was referring to. He said he checked with Melanie who was also unaware why I was asking.. This was 15 days before I moved out. I moved out almost a month ago and have still not received my security deposit. I had to call them 6 times over the span of three days and email them once to get an update, they finally responded asking for my forwarding address so they could send me the deposit. This was two weeks ago and I still haven't received it. Tristan is very nice and helpful when you can get ahold of him but I would not recommend renting from this property management company.

Be warned that if you are considering buying a home at Seabridge and have a dog, these people will…read moretake over your life, harass you to no end, and are total control freaks. Nothing is ever repaired once it breaks, and though the pool is open until 11, the jacuzzi jets are set to not work after 9:30. You cannot park in front of your own house or they will tow you, and the neighbors who are mostly retired watch every move you make and have no qualms in making up things to complain about. Good luck! High fees to be treated like a second-class citizen and be told what you can and cannot do? I've had enough, myself!

I have lived in this community for seven and half years and have nothing but problems with the…read morehomeowners association and parking board. They have made me feel like a prisoner in my own home. They are bullying me and have recently informed me that they will not issue my family visitor permits. Basically, my children are not allowed to visit me anymore. They are also harassing me because I "stacked" permits when my husband passed away because our children wanted to come here for his funeral. This place is a horrible joke. I advise anyone looking to rent or buy a home here to look else where.

Community Property Management presents itself as a polished HOA management firm backed by…read morecredentials, committees, and confidence. What you actually get is a long-form improvisation on the theme of "we'll circle back." Pros: If you enjoy channeling low-grade administrative horror into laughter, CPM has you covered. Routine tasks are transformed into ongoing sagas, complete with suspense, callbacks, and unresolved endings. Operations: Response times appear to be governed by a proprietary calendar system not aligned with urgency or reality. Emails are acknowledged in a friendly, professional tone, which is helpful, because resolution is optional. Institutional memory is impressively short, ensuring each interaction feels like a soft reboot. Policies exist. They are cited frequently. Their enforcement varies by week, staff member, and phase of the moon. Governance and Conflicts of Interest: Seasoned manager and daughter of the owners, Chelsi Rueter (CCAM, CMCA, AMS, PCAM and past CAI-Channel Islands Chapter President) was just formally recalled from her own homeowners association board by vote of her neighbors, while her fellow directors were joyously reelected. For a company that advises boards on governance, elections, and homeowner relations, being removed by your own community is not a résumé enhancement. The irony deepens with legal representation. CPM-managed associations repeatedly retain the same outside legal counsel. That attorney maintains a long-standing personal and professional relationship with Chelsi, yet somehow continues to appear as counsel of record across multiple CPM communities. This is presented less as a decision and more as a natural law. In my opinion, this constitutes an unmanaged conflict of interest. Even if technically permissible, the optics are doing most of the talking here, and they are not flattering. Bottom Line: Community Property Management is best suited for associations with patience, resilience, and a strong appreciation for dark humor. If you expect proactive management, clean timelines, or clear separation of interests, prepare to recalibrate early. Credentials are plentiful. Trust is conditional. Rating: 0.5 out of 5 unresolved action items, still "under review."

I spoke with Malisa at CS on the phone and what a wonderful person. We met Malisa today and she is…read morestellar in all aspects of customer service and such a kind and authentic individual. We were inquiring about a vacation property and getting information regarding the HOA and Malisa was perfect in every way. It's so refreshing to deal with wonderful, joyful professionals who care about community and people. Highly recommended

What an amazing experience we've had thus far with Jessica Molina. She recently took over…read moremanagement of our complex, and although I'm sure the transition has involved a tremendous amount of work, she has been incredibly responsive and attentive from the very beginning. As soon as we encountered an issue, Jessica was immediately on top of everything. Unfortunately, in the past it was often very difficult to reach the previous person in her position, even during emergencies. Jessica, however, has been extremely accommodating, efficient, and proactive throughout the process. We truly appreciate her kindness, professionalism, and due diligence. We are very happy with the positive changes Allstate has made.Thank you Jessica

Allstate HOA Management has been excellent for our community. Our previous HOA management companies…read morealways started off well but quickly became unresponsive when we needed them most--vendor payments were delayed, and our common areas suffered as a result. Since partnering with Allstate over two years ago, everything has completely turned around. They respond quickly, stay organized, and their paperless portal makes managing our HOA effortless. Vendors are paid promptly, and our community looks better than ever. Allstate truly feels like a reliable partner that helps us stay on top of everything.

Absolutely stellar service. Highly knowledgeable and quality work. I highly recommend William…read moreDean's Plumbing.

Found William on Yelp to help us deal with two leaks (unfortunately all within a two month period)…read morefrom a sewer pipe. He responded quickly and was always on time. Great communication and gave reasonable price quotes and was clear on expectations for the job. Also gave quick inspections on other suggestions for things to be done around the house. Cleaned up afterwards and was very friendly. Thank you William!

These guys are very aggressive with fines, and do not do there home work and it shows they will…read morecause you of anything without proof then fine you months later a day before your rent is due, and if you can't pay right away, expect another fine, fines are not required by Cali law, it's very obvious this one is using it as a source of revenue!, Rent goes up every 6 months!, Shootings, people living in the laundry rooms, meth heads everywhere, fine happy HOA that seems to hand out fines without evidence or proof of who is at fault, I'm moving ASAP!

Miko is a great property manager. She is always very helpful and friendly. We appreciate her…read morepatience and understanding.

the property they are leasing at 19316 Londelius street in Northridge recently became vacant and…read morethey gutted the inside, leaving large amounts of debris directly in front on the street and in the alley behind. Debris being a few dozen 3" screws scattered in the street and the alley and NOT in the gutter, but in the actual street where cars are driving over these 3" screws. Debris also consists of large pieces of wood and brochures of the company that was leasing the property. Ultimately the property owner is responsible yet the leasing agent would not give me any contact number and hung up on me.