We were greeted by staff who were excited that we were there! They immediately took us into the…read moreshowroom where they had a lot of amazing items on display: chocolates, nuts, macaroons, gummies, and fruit pates; any of which we were allowed, and encouraged to sample! The three of us each sampled at least 5 items! After making our purchase, (because, oh my yum!), our items were placed in a small "cooler" with an ice pack! Amazing experience!

Amazing chocolates! Staff supper knowledgeable and friendly. Samples, samples and more samples…read more They want customers to sample not like other places. They have in house made macarons which flavor in every bite. Locals get discount every first tuesday of the month. They even supply a cooler bag to keep chocolates fresh when traveling. Thanks for everything! So glad we found this chocolatier!

Super fancy chocolate shop located in the lobby of the Venetian…read more I stopped here on our way out of Vegas for a treat for the wife back home. She's a chocolate lover, so I figured I could find something great here. I found many fantastic options! The only problem here is the prices. Everything is pretty pricey. I've been to independent boutique chocolate shops before, but this one was priced even higher than others, likely due to its strip location. There is also no seating inside, but plenty in the casino. I ended up grabbing one of their cookies. It was double chocolate and reasonably priced. It was loaded with chocolate and was incredibly rich all the way through. The guy working the front counter was super nice and chill. He chatted with me for a while after my purchase. Next time I'd like to grab a sipping chocolate, as it seems like that's a speciality of theirs here. Overall, a great chocolate shop if you're willing to spend more than typical.

Absolutely love dandelion chocolate and their coffee drinks. Pretty interior, very clean displays…read more They have various chocolates displayed and some hot chocolate powders and more. I've tried their cappuccino, cortado, and their mocacchino (drinking chocolate with espresso and whipped cream). The cappuccino and cortado were standard ish, and their mocaccino was really rich and tasty. Funny how they tell us it's a really small drink. Love the whipped cream dusted with cocoa powder. Give it a lil stir to balance the espresso and chocolate. Comes with a marshmallow and a lil cookie. You can also get more marshmallows up front as well. Their pastries were alright. More pretty than tasty IMO. Love their chocolate bars and treats. Pricey, but so good. I've also tried their hot chocolate powders since they have flavors such as hojicha hot chocolate and chai hot chocolate. The flavors are a bit subtle, but tasty.

Wow... just WOW. Before i get too ahead of myself…read more.. Royce Chocolates is located at the Grand Canal Shops at The Venetian Resorts. When it comes to the strip, i tend to get lost in the chaos of everything but today was a good day as i found Royce Chocolates easily. A friend and I walked in and were immediately greeted by a lovely lady and a lovely gentleman. We walked around a bit to look at all the perfectly staged chocolate displays and chillers. So much selection and honestly if i HAD to choose we would of been there for a while... i wanted it ALL. Made my way to the counter and conversed with "Thomas". Thomas, by the way, is EXCELLENT. Thomas was informative & so very nice - he is a great asset to Royce Chocolates! Thomas gave us a little background of Royce Chocolates and spoke so professionally about what they had to offer in the store. Thomas offered us samples of 4 different NAMA chocolates & a sample of the chocolate-dipped potato chips. Matcha - my fave! Mango Champagne Au Lait Nama chocolates are only made with quality ingredients (you'll immediately know this once u have a piece). Originating in Hokkaido Japan, this high quality and exquisitely made chocolate will have you wanting to make another run to Royce Chocolates! I got the Nama Champagne Chocolates. AMAZING. So creamy and delicious! The chocolate comes in a cute little box and each chocolate is in little perfectly cute bite size squares. Thomas nicely wrapped the box in a thermal bubble sleeve and also put a small ice bag in it so it would keep fresh. (Btw... this chocolates are normally stored cool) and he also gave me a complimentary spray cleaner for my cel phone and ipad! So sweet! I haven't stopped thinking about Nama chocolates since I tortured that entire box of chocolates in one sitting (tummy was very pleased)! And NO, i didn't share. However, i will be going to Royce Chocolates this weekend with my friend who is insisting on getting some of this magnificent chocolate she hears me bragging about. Cant wait.

So happy to see there was a physical shop here !…read more Chocolates 10/10 I was planning to buy a few boxes as gifts and saw a sign that they provide samples since there were so many flavors. The first worker helped us with 2 and then kinda looked like she didn't want to help us anymore and went somewhere else. Another gentleman came and was extremely helpful. He actually gave us a sample of a handful of chocolates to help us decide. I ended up with 4 boxes. I think they were $22-$24 each. Very smooth

So expensive! 6 pieces $28 or 3.75 for one piece. No samples. If you need fancy chocolates for a…read moregift, this is the place. Lots of options. Beautiful packaging. Located on second floor so not easy in and out.

What a disappointment, I should have known since every time I passed in front there store there was…read moreno one inside. It looked very plush inside. The disappointment was not the flavor of the chocolates. It was the bare minimal of customer service. The young lady who helped us was all smiles but did not really know the flavors she was selling. Which to me was not a big deal because she was nice about it. However the other employee, the blonde young lady with the glasses was either having a bad day or just unpleasant in general. I purchased a box of chocolates for my friend birthday. On another display there were chocolate bars that they had put together and tied with a ribbon. I asked her if she can tie a ribbon around the box I was going to purchase. She looked over to her colleague, the blonde who shook her head, no. So I asked if they can give me the ribbon and I can do it myself and got another no. I didn't think cutting a ribbon would have been such a big deal they had scissors and the ribbon. So basically their strong point is NOT hospitality or good customer service skills at cocoa dolce.

Ethel M Chocolates has some really good selection at the kiosk. You'll find them in The Forum Shops…read moreat Caesars near The Fountain of Gods, next to Montblanc. They have great chocolates on display. The most popular is the Classic Collection ($42) which is the original chocolate recipes created by Ethel Mars. It contains 16-piece premium milk and dark chocolates that are nicely arranged in a signature gold box. The collection has an assortment of milk chocolates such as solid heart, chewy caramel, peanut butter, almond butter krisp, macadamia salute, almond cluster, pecan caramel rapture, and satin creme for raspberry and chocolate. The dark chocolates consist of coconut delight, chewy caramel, macadamia salute, and satin creme for lemon, vanilla, chocolate, and raspberry. The chocolates are great quality and beautifully packaged for a lovely gift. They even have a Chocolatier's Collection, as well as a Taste of Las Vegas Collectible Tin, sampler gift box, and gourmet chocolate bars. Service from Eda is welcoming, courteous, personable, and friendly!

This Ethel M is a little kiosk located inside the Caesar's shopping forum near the Fountain of the…read moreGods. We just so happened upon it and had been looking for chocolates to take home as gifts. Nancy was working and she is the sweetest!! We were enticed by the free samples she offered and decided to purchase a few items afterwards. She patiently answered our questions, provided us with additional samples, and then gifted us a free bar (there was a promo going on).

We go here every single time we visit…read more Gini is like an unofficial auntie to our children. She is always super friendly and helpful. The desserts are always delicious and fun.

Great staff, professional and courteous, the pastry shop is clean and the cookie shot milk glass…read moredisplay is adorable! We had the "Honey" - Honey ganache and bavarois, lemon cream, honey madeleine cake, and candied lemon peel, set atop a shortbread crust... goodness in a precious package. We ordered two cookies to go - a double chocolate chip and a regular chocolate chip and they were so moist and delicious. I do not go to the strip often as a local but give me a reason and I will choose Caesars Palace just to stop in at Dominique Ansel to try more of their pastries.

Took a tour and had a fun time. The cost is only $25 and you are paired with wine and chocolate…read more It was very interesting. I am not a wine drinker but I tried them all. It was Christmas so the outside Cactus Garden was decorated with lights. We so enjoyed shopping and bringing home gifts for my friends.

This cactus garden is absolutely beautiful and it's a must see during the regular months and when…read moreit is light up at night for the holidays . They have about 300 different types of cacti which is amazing. It is perfect for a date night or a family outing . They offer tastings of the chocolate and wine they also sell delicious chocolates that make the perfect gift. You can see the factory through the glass and machinery which is really cool . My friend and I went to a wine and chocolate tasting and it was so much fun and I we learned so much about the history of the gardens and chocolate factory .

A mini tour of the factory through the glass wall, with chocolate/wine tasting available, a gift…read moreshop and custom chocolate arrangements, free shipping with purchases over $100 and a cactus garden and a pavilion in the back for local flair. This was started by the Hershey's patriarch trying to prove a point to his kids - Ethel being his wife's name. And they make some pretty amazing, tasty versions of chocolate classics, with smooth truffles, a delicious self-made peanut butter, and sweet sticky pecan brittle. This is one of the few chocolates my family takes as a treat to ask for more of, but there's no local store close to me. Beautifully designed, bright colors sourced from natural ingredients still make for some truly beautiful treats. The little peanut-shaped peanut-butter dark/milk chocolates are my favorite with the port selection! They have a lot of alcohol-infused chocolates (signatures) and they have a lot of truffles, solid chocolate bars, and brittle.

This place is fabulous. The cactus garden is beautiful and…read moremakes you appreciate the desert landscapes I've been here when the garden is lit up for the holidays and it's very picturesque. The hot chocolate they serve in the colder months is delightful The lemon satin crème truffle is my absolute favorite along with their chocolate drizzled brittle. Effff that stuff is like crack! No lie, I can eat an entire box of that brittle in 2 days... Definitely check out their non-preservatives goodies. Made fresh, made local, made yummy!!!

Beautiful Bellagio theme and Crepe paradise. Definitely worth a visit for your sweet tooth , crepes…read moreare excellent and they have assorted flavors. The desserts are beautiful looking . Keylime mousse , raspberry tart and strawberry mousse are a must try. Overall service is excellent, I had a question on gelatin and they were kind enough to check everything and answer. Coffee was alright . There is some seating to enjoy your sweets

Every time I am in Las Vegas I stop by the conservatory to see the display. My daughters love…read morewatching the chocolate fountain here afterwards so a couple weeks ago while we were there we decided to try and get some gelato. We thought the line was pretty short but realized that it wrapped all the way around and it was moving REALLY slow. There we a lot of workers but it just didn't seem like it was moving. I ordered four different gelato flavors for my family and there was about 5 groups ahead of us but it was already scooped and placed on the counter... we watched as it just sat there so you can imagine that it was not as cold as it should be. My husband and I were annoyed and it melted so fast as we were eating it. I hate wasting food. I knew if we asked to get a fresh one, then it would just be thrown out. I don't think its worth the wait and didn't like the service.

Hiyee Rie! She's one of the regular staff members here who has always been friendly and hard…read moreworking. No doubt she's a top member of this company, if not, ehem! Should be! After so many years of coming to Suzuya. I must say, they are very consistent and by now I think I've tried every regular item and plenty of yummy seasonal items. We love the salads when we're avoiding sugary stuff & pair it with a straight forward Matcha. For the desserts/pastries, my family loves the strawberry cake for birthdays. Me, I don't like cake unless it's cheesecake & they have a variety. Personally I do love the Yuzu Panna Cotta (ya I prolly spelt that wrong). && the macaroons are super great, ima MAC kinda guy, so a variety of flavors is a W! For the vibe inside! I love the music not having lyrics, super chill jazzy upbeat. So it's easy to concentrate for conversations, reading and online work. It's always very clean, constant flow of customers, some apparel & grab n go items. The colors are a soft wood, white and green plants all around with some gold accents and a clean appearance of staff, with positive attitudes. If I wanting anything more from the biz, it would be a reward system & larger sized drinks. I know bigger drinks aren't necessarily good for us, so I get it :-/ haha. Either way, 10 out of 10 biz!

Thank you, Mike, for taking the time to respond. I appreciate your acknowledgment of the other…read moreservice issues I experienced. However, I do want to clarify one very important point regarding my service dog. He was calm, quiet, and completely under control throughout the entire visit. He was not active, disruptive, or vocal at any time. He is a trained service dog, not a pet. I also want to clarify that under the ADA, a person with a service dog cannot be required to sit outside simply because they are accompanied by a service animal. Service dogs are generally permitted to accompany their handlers in areas where customers are normally allowed. A service animal may only be excluded in limited circumstances, such as when the animal is out of control and the handler does not take effective action, or when the animal is not housebroken. Neither of those circumstances applied here. So while I understand your policy regarding active or vocal dogs, that does not describe my dog or what happened during my visit. He was calm and caused no disturbance whatsoever. I sincerely hope your staff can be better informed about the distinction between pets and service animals so that another customer with a legitimate service dog is not made to feel unwelcome or told they MUST sit outside.