I needed several repairs on my 2016 VW CC V6 Executive…read more For what was done, the dealer was going to charge twice as much. So Alex got it done quickly and correctly for half the price!

I just purchased a pre-owned 2020 BMW X3 and recently during a trip to the car wash, the windshield…read morewiper arm on passenger arm got misaligned. I texted Alex during weekend with pics and he responded right away and asked me to come by this morning. He said the nut was probably just loose. He saw it and proceeded to fix it right away and didn't charge me for it. The best thing is his shop is less than 10 minutes from my house so I definitely will be doing business with him again.

Thanks for the help with our German cars. Honest and great…read morepeople, specially Chris. We will continue to come for service even if we've already move further. You've been there for us all the time. Reasonable prices, explanations are descriptive from Chris and our vehicles are running great. Specially with the AZ heat our vehicles have been steady. Until the next maintenance which is 6 months each time. I highly recommend this establishment.

in 25 years, I've dealt with dozens of independent BMW shops all over North America. I've not…read moreexperienced a higher level of cordiality, a greater degree of sympathy, respect and honesty as when I conducting business with Total German Motorworks. I showed up unannounced with a serious issue (ignition switch failure) ... I could not shut the car off (as I would have remained stranded wherever I'd parked it). I pled my case to the owner and he said they were booked but would get to it later in the week with a diagnosis. I could tell they were familiar with the usual issues and I left confident. It turned out to be relatively simple. They expedited the repair on my car and it was, in fact, completed _before_ I'd even managed to make it back home. Same day. Additionally, as I had disassembled most of the steering column in search of a resolution, the shop charged approximately .10 of a billable hour of labor. I thought it was a typo. Not a billable hour or half-hour of labor but about .10 of an hour. Additionally, they retained the original defective part and provided it upon my return. If you have a "vintage" BMW of any sort (or modern, for that matter) do not hesitate to contact this shop.

I've been to 521 Automotive twice now, and both times have been excellent experiences. The owner…read moreruns an honest shop and truly cares about his customers. He's very professional, communicative, and takes the time to explain everything clearly. On top of that, he's friendly and makes you feel comfortable about bringing your car in. It's rare to find a shop you can trust, and I definitely feel confident recommending 521 Automotive to anyone looking for reliable, fair, and quality service.

Bill is awesome! He is honest and reasonable, I was referred to him by family members and I am…read morethankful to have found a new mechanic that I know will NEVER take advantage of me or anyone else! If your looking for a someone to trust, good prices and honesty .....well look no further you have found it here. I don't care how far I have to drive, I won't be taking my car anywhere else.

Super straight forward. Honest and helpful with options for repair. Excellent experience.read more

So happy we found this place. Will definitely be my go-to mechanic from here on out. I had a rattle…read morein my 4Runner for the last year. Had taken it to the dealer and a Toyota specialist. Neither could identify the issue. The dealer suggested a $1300 fix that "may" work. I explained to Gabe the problem, he listened, and within having the vehicle for an hour, he identified the cause - the hood latch needed greased. Thirty bucks and the rattle is gone. He also did some maintenance work, told me what he'd recommend but didn't try a hard upsell. Super nice guy too.

I've brought 2 German cars to them in the last 1.5 years.. Won't go to anyone else! Ricardo & Josh…read moreare amazing. Honest with everything

I recently moved to the valley about five months ago, and as time goes by, our vehicles require…read moremaintenance. As I generally try my best to stay away from the dealership, I took to Google and Yelp reviews to find a reputable shop to perform maintenance on my vehicle. My search brought me to Import Auto Experts. Making the appointment was a strange experience. I spoke with someone named Jeannie who was very pleasant on the phone. I informed her that I wanted to schedule an oil/filter change and a battery replacement. She scheduled me and attempted to end the call (in a very professional way), but she never asked for the year/make/model of my vehicle which I thought was weird, so I spoke up and asked, as I wanted to ensure the technicians were using the parts that that I requested. After I asked, she sounded surprised at herself for not asking. No big deal at all. Within a couple hours, she called me back and asked which battery I wanted to purchase. She provided prices, but no information on the battery specifications, so I had to specifically ask. Again, not a huge deal, but I'm used to this information being given up front. Accessing the shop was easy, and there was lots of parking. Their waiting area is nothing special, but it was clean and quiet. I was the only person in the waiting area, so it was fine. If there were more than a few people in there, I don't think I'd want to sit there. Too cramped. After I checked in, I gave my keys, and they said they'd let me know when it was ready. I thought it was strange because they did not have me sign a quote before beginning the work. I thought this was required by law, but perhaps it was a state law and not applicable in Arizona. Also, if something regarding prices changes after the vehicle is in the possession of the shop, I thought they had to contact the customer to let them know of the additional costs before starting the work. Anyway, I basically went in without actually knowing the exact price for the quoted work other than the battery and battery replacement - which turned out that the quoted price I received for the battery was $130.99 and my paid invoice says that I paid $143.99. I personally don't care that much about $13, but if some people might, so that's why I'm mentioning it. I didn't speak up about it at the time as they wanted me to pay before I even saw the invoice. It's mostly on me for paying without asking to see the invoice before tapping my card. The bigger disappointments were discovered when I got home. After arriving at home, when I went to gather my things, I noticed that my seat was a little dirty. Nothing that couldn't be cleaned up with a damp towel. Then I noticed there was a dark liquid substance on my door handle. I'm thinking either the technicians hands were dirty, or perhaps the silver foil was removed from the bottle of oil near my vehicle and it splashed on it as it wasn't that much. These weren't big issues as I easily was able to clean it up myself, but the bottom line is there is clearly some lack of processes that either aren't being followed or don't exist at all. I don't take my car in for maintenance/repairs for it to have to clean up after them. Overall, the prices for my oil change and the battery swap were fair, and the work was done in a timely manner. I'll probably go back and give this place one more chance. But if the end experience is the same, I'll probably try to find another shop.

My experience at Rayco was amazing. Jeff is an exceptional honest, hard-working mechanic that put…read moreyour needs before his. Jeff will be the only one that will ever touch any of my vehicles.

I have been taking my cars to Jeff for decades. He has great prices and great service. Do yourself…read morea favor and take your car there.

Justin is honest, hard working, just awesome. I'll be asking him back the next time I need help…read morewith my car.

I reached out to this gentleman twice to request a some work on my truck and possibly prices. And…read morenever heard back from either time I reached out.

Gills Auto Service exceeded my expectations. They were honest, very helpful, abd made sure I…read moreunderstood exactly what repairs were needed. Their customer service was outstanding, and I felt confident that I was being treated fairly. I highly recommend Gills Auto Service. A shout out to Bryce, the mechanic, and Hudson, customer service!!!!! They are amazing!

I trust the entire crew out at Gill's Auto Service. It begins with the owner, Mark Gill, along with…read morethe manager, Bryce. Then whole crew is honest and knowledgeable.