The CNA's at skilled nursing facilities provide patients with assistance in the daily tasks of…read moreliving. They help dress, bathe, serve meals and provide for many of the patient needs. These facilities could not run without them. Mountain View healthcare center is no exception. The CNAs here are patient, caring, and skilled often becoming a key part of a patient's rehabilitation One particular CNA at MVHC is deserving of recognition for the positive contribution she has made to my rehabilitation. Zee (Zibell) has had a major impact on my continued success. She has encouraged me to push my limits while being an outstanding cheerleader for the progress I've already made. She allows the extra time I need to complete tasks on my own. The suggestions Zee makes to improve my abilities are both challenging and attainable. Any success I achieve is a result of the nursing, physical therapy and CNA, skilled professionals that have guided and encouraged me. I have been fortunate and grateful to have had Zee as a member of my team.

This review is focused on the admission's team communication…read more 5/5. Cynthia was understanding, patient, and genuinely listened to our concerns. It was clear that the admissions team communicates well and stays aligned with answering all our questions and what resources are available. The process felt organized, smooth, and reassuring from start to finish.

For the past month and a half my mother has been staying at Plumtree rehabilitation hospital to…read morerecoup from hip surgery. This facility excels in every respect. To start with on the very first day that we arrived she was assigned a bed that was not next to a window. That day I asked for a bed next to a window and within half an hour, the room was found, and my mother was transferred. Kudos to the social services and director's office for their diligence and dedication to ensure the patient's happiness. The true angels of this hospital are the nursing assistants who help the patient in every aspect of daily living. They are there in the morning with a smile on their face to clean the patients up if at night they have had an accident in bed. They do the job with kindness and compassion respecting the patient's dignity, and realizing that they might be feeling embarrassed at the situation. These angels bring the breakfast, and are there to shower the patients with kindness and care. They perform innumerable daily requests from the patients with care and a smile. Kudos to all of them. I wish I could remember everyone's name that has served my mother with such care and kindness. I dare not name anyone as I don't want to leave any of them out . THEY ARE ALL WONDERFUL. Thank you to all the PT and OT professionals who work so diligently to help their patients to improve and to eventually get home. Noah, Ashley, Vincent, Joy and many many others. Thank you to all the nurses for their kindness, smiles, compassion and care with the medications and uplifting the resident' spirit. Ashlyn, Jessica and Miguel and the night nurses whom I have not learned the names of. A great big kudos to the nutritional staff. The food is nutritious and delicious. They are willing to accommodate any requests, whether a whim or a necessity within the dietary standards of the particular patient. I am sure that I have left out many many members of the staff, but however, this place would not be what it is without each and every member contributing.

Administrators do not respond to the needs of the patients. I had to threaten legal action to get…read moresomeone to talk to me. In contrast however the CNA staff is fantastic. The quality of care from the CNAs is great.

I officially have a crush on Valley Medical Orthopedics department…read more I was seen in the orthopedic department by two orthopedic surgeons for a severe leg injury. They were both extremely kind, knowledgeable, patient, and explained to me very clearly their findings and my options. I could not have asked for better doctors. However, the reason I was able to see the doctors (who gave me desperately needed information), was because of Jesus. I was in such a panic attack that my blood pressure had elevated to alarming numbers. Jesus was able to calm me down by talking with me about the doctors and getting my history in a slower pace which allowed me to relax. He then got me some water and gave me some extra time before he had the doctor/s come in. Because of this, I was able to communicate clearly and quickly with the doctor/s - saving them both time. Additionally, the nurse checking-in patients on January 2 at 9:30 was also extremely kind and not only reassured me my care would be great, but that she recommended I see the doctors and try to manage the panic I was having. She sent me to x-ray where I had another excellent experience with not only the reception check-in, but with the technician as well. She was kind, quick, and careful with my leg that was in a bit of pain. The entire experience was beyond my expectations and, and I can't imagine ever being nervous about care there again. They have an outstanding team at the orthopedic department that I would rely on for any future needs! Thanks Jesus! You got me through something that was best for my health and that is what healthcare is.

I have been waiting for a call back since January 2026. I…read morecontinue to call back what I believe is a first contact person to go over paperwork but she won't call me back. I keep leaving messages but no call back. I went to a health fair and spoke with someone about it 3 weeks ago and they PROMISED someone would call me, but still no call back. I need a case manager. Here it is JUNE! NO CALL BACK! 6 MONTHS HAVE PASSED! People wonder why people get upset!

I really thank karina for helping my dad get in here. Shes such a special kind of person. Beautiful…read morepersonality and very knowledgeable and angelic, she goes above and beyond her duties. Jenny has been a beautiful help to my dad Robert. She always has a good attitude very kind and cares for her patients that I see 100% of the time. Great facility and great work. I appreciate you Karina and Jenny for always showing up and with great energy and the beautiful love kindness and caring you give to your patients / residents.

I would like to say Karina at the San Jose Health Care is amazing and to all the staff and all the…read morenurses I really appreciate their care and their professionalism with all the patients. I am really satisfied with the San Jose healthcare center. they are very compassionate, polite and very helpful. I recommend this place to anybody that needs any help with a patient. In need. The quality of care is amazing as well and the experience I had so far is very satisfying. Thank you very much Denise Samatua Happy holidays !

I had a relative who was here for a little over a week. The physical therapy and occupational…read moretherapy room was impressive, with even a mock car to help people learn how to get in/out of cars, etc. I've seen other rehab facilities in the area and across the country and this facility is impressive. Staff were friendly, and security process for visitors to get into the building seemed good.

Great care & concern. More PT each day than usually offered. The best Occupational Therapy facility…read morewith a mock car to show you how to get in & out with your restrictive movement. A mock kitchen for reaching & bending restrictions. The nurses. & therapists are wonderful. Great location next to El Camino Hospital in Los Gatos. The bathroom situation where you share a bathroom is not ideal & not as clean as I wished.

My mother has been there twice and the care is excellent the nurses are great and the doctors seem…read moreto answer all our questions.

Rated 5 stars + another 0.5 star to express the outstanding professionalism and heartfelt…read moreappreciation to the director Durva and her PT/OT/scheduler staff who my amputee family member and family have the blessings to receive the assistances thru this difficult journey! Skills can be trained, but not the hearts which impact beyond therapy. Thank you again from the bottom of our hearts to Henry, Scott, Hieu, Jordan, Diane, Yovanna, Kenny .. and the whole Durva Team for ALL you do daily *_* S.S + Family

My mother was a recent patient at Vista Manor for two times, one month each for two knee…read morereplacement surgeries. The facility and support teams were incredible! There were bilingual, multi-identity medical staff that made sure that all or any patients were cared for. As the caregiver and son, the center kept in consistent communication with me about my mother's health and care plans. The center hosts inclusive and accessible events for patients, I appreciate how the center prioritizes cultural identity in staff and patients. The visiting hours were easy to come in-and-out, and enough space to have patients relax outside or in common spaces. I would like to personally shoutout the medical professionals: Michelle, Darren, Cat, Patricia, Thanh, Catherine, Elijah, Stella Director of Nursing, Jerome Director of Therapy, Navya My mother has been satisfied and incredibly grateful for her medical treatment, and hopes the medical care staff deserves their recognition.

I am grateful for the treatment, and service that Vista Manor gave my dad during his stay. I was…read morevery impressed with the hard work of the attendants, nurses and of course Social Services Bella. You all did an amazing job. Believe me Vista Manor does NOT stink. It doesn't even look like a nursing facility. It's extremely clean. I would highly recommend this nursing home to anyone that wants to see their parent , or siblings in a happy clean environment . Thank you Baby Lynn for everything you did for my dad. There very blessed to have you. Belinda Munoz. Patient : Raul Munoz, Sr. Five star

My grandma is a current patient and she's had a great experience. She is doing therapy after a fall…read moreand the staff has helped her improve and regain her strength. Her nurses and CNAs are very nice and help her with her daily needs. Great facility!

Do no bring your loved ones here. The facility looks nothing like the photos on the website. It is…read moreseverely run down with torn curtains, broken bed railings, difficulty obtaining simple things like pillow cases, ice packs and paper cups. It felt like a prison. Care is sub par, increased time to locate staff on the unit when you need help. My family member was placed in a 3 person room and had no opportunity to move to a room with less people in the 4 days we had them there. Couldn't leave fast enough.

My father was there for 1 month and he was taken care carefully, all the staff is so nice and…read moreprofessional, the food was decent too, you can bring food from outside just let them know. Also they have other activities to make sure my father doesnt get bored such as chess, karaoke, etc.

My family is very grateful for the care our grandmother receives here. The staff is kind,…read moreattentive, and truly treats residents with respect and compassion. The facility is clean, and communication has always been great. It gives us peace of mind knowing she's in good hands. Highly recommend!

Reposting pictures of patient at Westwood who suffered injury within 24 hours of intake. Patient…read morefell backwards on head ...wound unattended for 4 hours. Overworked staff did not respond when patient accidentally missed the commode... despite several calls to front desk. The feces on the floor was not removed for six hours.

I was skeptical at first but this place was really good though I know that all nursing care…read morefacilities aren't 100% perfect. My dad had to stay here for almost 2 weeks for rehab after being transferred here from Kaiser. The place was clean and is in a really good neighborhood and is within walking distance to restaurants and shopping. The CNAs and nurses were very nice. I forgot one of the nurses names, I think it's Helen. She brought my dad a packet of hot chocolate for later and always said hello when she saw him. Another CNA or Nurse named Star was also great with my dad. My dad was well taken care of here. If you ever need to put your loved one in a care home whether it's temporary or permanently, I trust this facility.