Kellly was super rude. Be nicer Mr Kelly. Called in December and told me "I would not take your…read morecar, I don't know you and the waitlist for me to take your jeep would be two months" seriously rude dude

Great service... very satisfied. Kelly took care of us and diagnosed our problem when others failed.read more

Highly recommend Irondale Collision Center if you're anywhere near the Birmingham vicinity. After…read morereceiving a quote for $3000+, I immediately stopped by Irondale Collision Center for a 2nd estimate. Drew was able to pop multiple parts of my bumper back in place and installed a new screw on the spot. Great people who do an even better job! It's so hard to find a true mom and pop shop who are honest and helpful, but here they are! Hopefully I won't have to visit them any time soon, but if I do this is where I'm going and you should too!

Absolutely my highest recommendation!!!! The owner, Robert Dempsey, and his crew do absolutely…read moreamazing work. He consistently receives rave online reviews. He will work with you, give you a more than fair price, and treat you right. We have used him for paint jobs on our vehicles on 3 separate occasions over the last 3 years, or so. You will be pleased with his craftsmanship.

Great service! From the second I walked through the door they were very helpful and courteous. I…read morecouldn't be happier with my purchase

Gave my car back filthy dirty and full of grease marks. Very unprofessional and disappointing. No…read moreapologies...DO NOT sign or pay for anything until you see and drive your car...learn from my mistake...I never ever would have imagined such an awful outcome...

They did awesome work on my Nissan Atlima. I needed a rear bumper. His excellent and was on time. I…read morerecieved my car back exactly when he told me would!! The Bumper Company come highly recommended by me!!

Replaced the front and rear bumpers on my Mercedes. The paint match and fit was perfect. Scott did…read morea great job communicating as well. Definitely recommend their service.

I am so very disappointed…read more Brought my 2 year old Honda CR-V in because an 18 wheeler side-swiped me. The damage was only about $3,000, so not too terrible. We picked up the vehicle and yesterday noticed paint drips on the door.I will be taking it back, and I hope they stand by their work and fix this.

Recently took vehicle in for body work. Did the repairs quickly and a fair price. Would definitely…read morerecommend them for body work and repair.

Due to some damage to my car, I was needing an estimate. I called around to see how quickly and…read moreeasily I can get an estimate or two. Homewood auto body does not require an appointment to get an estimate. I was really appreciative of that fact and flexibility. When I arrived a little after four and walked into the office, a friendly man named Hubert greeted me and asked me how he could help me. . He immediately went out and assessed my vehicle and within 10 minutes or so I was on my way with a printed document for the repair estimate. Super convenient. Friendly people. And the parking lot was packed so that tells me a lot about the work they do and the reputation they have. Besides, their wall is full of accolades for who they are as a business!

I am highly dissatisfied with the service I received from Homewood Autobody Specialist. I requested…read morean estimate to have the entire exterior body work completed on my car. I was quoted and paid $9,897 in cash under the clear impression that this covered the full job. When I picked up my car, it still had scratches and an entire unfinished patch on the roof. When I brought this up, I was told those areas "were not included in the estimate." This explanation is unacceptable. For nearly $10,000, no customer should walk away with visible, unaddressed damage--especially when I was upfront about wanting the complete body work done. I am hurt and extremely upset and feel as if my money was waisted I had to take another vehicle of mine to classic collision which is were my insurance referred me to 0 issues and they sent me daily updates and pictures of what the were doing so if you would like a better option then Classic Collision is were you should go Although the staff at homewood auto was polite, professionalism goes beyond manners. It means delivering what was promised and standing behind your work. Unfortunately, that did not happen here. I will not return to this business, nor will I recommend them to others. Customers deserve better accountability and integrity than what I experienced. AND AS I STATED IF I ASKED YOU TO DO THE ENTIRE OUTER BODY OF THE CAR AND YOU FAIL TO INCLUDE IT IN THE ORIGINAL ESTAMINET KNOWING THAT I DONT CLEARLY KNOW WHAT YOU ARE WRITING SHOW POOR PERFORMANCE THAT IS YOU JOB BUT NO WORRIES I TOOK IT TO CLASSIC COLLISION AND THEY ARE CURRENTLY CORRECTING ALL THE INSSUE HERE IS YOUR WARNING DO NOT GO HER EVER!!! THEY ARE VERY POLITE BUT THE WORK ITSELF IS HORRIFIC!!!

I brought my 2005 Mercedes here for an oil change based upon a friend's recommendation. They did a…read morefine job, so a few months later when the coolant light was on and the car was in limp mode, I didn't hesitate to call Mike and Mikes to do the job. I got the car towed 30 min from homewood just to use them. I also had purchased brake pads and rotors for the car and placed them in the trunk for them to put on. They originally quoted me an outrageous price to put the brakes on. When I explained that I was providing the parts, and I would just take it elsewhere, they went down (a little). I was mainly focused on diagnosing the reason why the vehicle was in limp mode and finding the coolant leak (I had been topping off the coolant for months). They called me and said the diagnostic was a thermostat housing, and also said I purchased the wrong size front brake pads, and I will have to pay them for the parts for the correct pads. Fine. I did. They said they would return my pads that were the wrong size and place them in the trunk (they didn't give them back and they aren't in the trunk). They then told me the car was in limp mode because there is an alternator problem. We called the shop that had just repaired the alternator a year ago (it was still in the warranty timeframe) together, and decided on a plan that the other shop would come and pick up the alternator and repair it and deliver it back. I received a call after the brakes and thermostat housing was replaced saying they had no room for my car, and that I would have to drive it myself or pay for a tow to the alternator shop. This is wild after I had just paid them $1000 for a thermostat housing and brake and rotor replacement. The alternator shop was in disbelief that Mike and Mike's asked me to do this, and told me specifically not to drive it over 40mph, do not use any electronics (no radio or headlights, no a/c) and keep it slow and steady. This was a long drive at 6am from Pelham to downtown Birmingham on Highway 31 in the RAIN. Once at the alternator shop, they checked the car, and laughed, "that's an old code from when the alternator was originally repaired, your car is fine". It's been month since I've gotten my vehicle back. The coolant reservoir is completely empty and the leak wasn't repaired like I was told. I am SUPER Disappointed with the quality of work (or lack there of). They seem to try to nickel and dime me a lot, and I am not down for that. For a woman, I have a pretty good basic knowledge of vehicles. I have only driven the car 4 times since I got it back. I will be taking my dollars elsewhere.

Starter bolt stripped during DIY removal. Towed it to Mike and Mike's. Two hours later Mike called…read moreadvising my truck was ready. Stripped bolt removed. New starter installed. Exceptional service and value! Mike and Mike's will be my first call for my next vehicle issue.

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.