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    Cahaba Collision Center

    3.7 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Cahaba Collision Center

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Cahaba Collision Center Photos

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    Recommended Reviews - Cahaba Collision Center

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    3 years ago

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    4 years ago

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    3 years ago

    My insurance company made me get 3 bids. Cahaba was the best rate and they did fantastic work

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    Joe Hudson's Collision Center

    Joe Hudson's Collision Center

    (27 reviews)

    Delivered what they promised - very transparent on repair progress. Communication level with me as…read morea customers was above average, from the estimator, financial department, to the front desk receptionist. Would highly recommend to anyone.

    if I could give less than a one I would…read more I had an extremely disappointing experience with Joe Hudson's Collision Center located on ATI Road in Hoover. Progressive Insurance directed me to this shop--over 30 miles from my home--after my vehicle was hit from behind. From the very beginning, the customer service was unacceptable. The shop called me unexpectedly and told me I needed to bring my car in by 8:00 a.m. to schedule the repair. I explained that was impossible because I live more than 30 miles away and work full-time. I asked to coordinate another time that would also allow me to pick up a rental car. The representative told me the shop closed at 5:00 p.m., so we arranged for me to drop off the car the following afternoon. However, the next morning at 10:30 a.m., I received a call from Joe Hudson's stating that I had missed my 8:00 a.m. appointment--an appointment I never made. I reiterated that I was scheduled for that afternoon. Despite this, I left work early and drove an hour to their shop. When I arrived, the front desk representative didn't greet me or acknowledge me--she simply looked up and said, "Oh, you're the missed appointment from this morning," with clear attitude. She then answered a phone call mid-conversation without so much as an "excuse me." After her call, she handed me an iPad, gave very little explanation about what I was signing, checked off several boxes herself, and directed me where to sign. I should have left at that point, but since I had already taken off work and driven so far, I decided to proceed. Next, another employee came out to inspect my truck. She asked about my deductible, and I explained that the other driver's insurance was covering the repair. She looked at my vehicle and said she "didn't really see much that needed fixing." She then pulled off a plastic cover, attempted to snap it back in, and said they would probably have it fixed by Thursday, adding that since I was "late," they'd have to order the part the next day. Today is Friday, and I've received several text updates from Joe Hudson's stating my pickup date is 11/12. Meanwhile, the rental car company has called me twice saying the rental is due back. The representative from Progressive handling my claim has also been unhelpful--this entire process has been incredibly frustrating. Then, on Friday, Joe Hudson's called to say my car was ready for pickup. When I explained I work until 5:00 p.m., they told me they close at 5:00 and could "just leave the keys outside." When I asked if they had a lockbox or keypad, the employee seemed confused and said, "No, we usually just hide the keys somewhere outside." I was shocked--they actually suggested hiding my keys, including my hot pink key fob, somewhere around the vehicle. At that point, I had my parents and then my husband attempt to pick up the car because I was genuinely uncomfortable leaving my keys unsecured like that. That interstate was shut down making it impossible so I had to send my husband to retrieve my key. I have now gotten two additional emails from Joe Hudson one stating I picked up my car and secondly on my experience. Overall, this has been one of the worst customer service experiences I've ever had. The lack of professionalism, poor communication, and disregard for customers' time and security are completely unacceptable. Joe Hudson's Collision Center in Hoover--and the way Progressive coordinates with them--needs serious improvement in customer care and operational standards.

    Homewood Auto Body Specialist

    Homewood Auto Body Specialist

    (25 reviews)

    Due to some damage to my car, I was needing an estimate. I called around to see how quickly and…read moreeasily I can get an estimate or two. Homewood auto body does not require an appointment to get an estimate. I was really appreciative of that fact and flexibility. When I arrived a little after four and walked into the office, a friendly man named Hubert greeted me and asked me how he could help me. . He immediately went out and assessed my vehicle and within 10 minutes or so I was on my way with a printed document for the repair estimate. Super convenient. Friendly people. And the parking lot was packed so that tells me a lot about the work they do and the reputation they have. Besides, their wall is full of accolades for who they are as a business!

    I am highly dissatisfied with the service I received from Homewood Autobody Specialist. I requested…read morean estimate to have the entire exterior body work completed on my car. I was quoted and paid $9,897 in cash under the clear impression that this covered the full job. When I picked up my car, it still had scratches and an entire unfinished patch on the roof. When I brought this up, I was told those areas "were not included in the estimate." This explanation is unacceptable. For nearly $10,000, no customer should walk away with visible, unaddressed damage--especially when I was upfront about wanting the complete body work done. I am hurt and extremely upset and feel as if my money was waisted I had to take another vehicle of mine to classic collision which is were my insurance referred me to 0 issues and they sent me daily updates and pictures of what the were doing so if you would like a better option then Classic Collision is were you should go Although the staff at homewood auto was polite, professionalism goes beyond manners. It means delivering what was promised and standing behind your work. Unfortunately, that did not happen here. I will not return to this business, nor will I recommend them to others. Customers deserve better accountability and integrity than what I experienced. AND AS I STATED IF I ASKED YOU TO DO THE ENTIRE OUTER BODY OF THE CAR AND YOU FAIL TO INCLUDE IT IN THE ORIGINAL ESTAMINET KNOWING THAT I DONT CLEARLY KNOW WHAT YOU ARE WRITING SHOW POOR PERFORMANCE THAT IS YOU JOB BUT NO WORRIES I TOOK IT TO CLASSIC COLLISION AND THEY ARE CURRENTLY CORRECTING ALL THE INSSUE HERE IS YOUR WARNING DO NOT GO HER EVER!!! THEY ARE VERY POLITE BUT THE WORK ITSELF IS HORRIFIC!!!

    Cahaba Collision Center - bodyshops - Updated June 2026

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