The Modern Care team is phenomenal! I've had the pleasure of working with a handful of their team,…read moreincluding Richard a lead manager working most recently at Geraldine Roy assisted living home in PV. My client was so impressed by Richard's presentation, answering questions with ease and making my her feel safe, secure and confident in moving her mom into this home. Don't hesitate in choosing a Modern Care home.

We worked with Ashley's company helping find the best Assisted living homes in South Scottsdale…read more The homes that she showed by far were the newest and cleanest homes in the area. I'm glad that we were able to find her. She was very helpful and I would recommend her to anyone looking for their parents. If you're going thru this for the first time, there are a lot of unknowns. Ashley is a good place to start

Wanted to express my thanks to everyone at TheKey in the Clemson/Salem SC area. When my mother…read moresuddenly took ill and needed 24/7 care temporarily ,I called them a bit frazzled and they put together a team very quickly. This was done on Thanksgiving week! Everyone they sent was so kind, friendly and attentive. There were household chores and doctors appointments (some that were not close) that they had to help with and did it all with smiles. Apart from a few scheduling issues, everything ran smoothly. Again, many thanks to them.

We have been using TheKey (San Jose) for 24 hour care since October 2022. Aside from a couple of…read morereliable caregivers, we have had poor quality of care exacerbating an already stressful situation. There does not appear to be a matching process or vetting. There has not been alignment between caregivers, staffing manager, and care manager causing confusion, multiple miscommunications, poor continuity of care and additional stress. Calendars (if we get an updated one) are never accurate and there does not appear to be accountability for who is responsible for what. My family has had almost no peace of mind during this difficult time and I have spent countless hours managing problems with both caregivers and Keys leadership multiple times a week. Two night caregivers have slept through multiple call button rings, two caregivers have no showed, one caregiver walked around the house all night keeping everyone awake. After asking the care manager all this week to verify coverage for this weekend, another no show tonight - Christmas weekend. These are only a few examples of problems that have occurred in a short period of time. Why not fire The Keys? Easier said than done. While my parents have me advocating for them, it's sad to think about other vulnerable elderly folks that need support and are being taken advantage of by what appears to be incompetent leadership and a poor for profit business model. For the amount of money Keys charges, service should be seamless. Do better. You are certainly not helping older adults live well in their own homes or improving their quality of lives. We know that stress and lack of sleep exacerbate medical problems. Sadly, The Keys has succeeded in accomplishing this.

Mentor to me obtaining my med tec licenses. Then my health caused me issues and currently she is my…read morehome health caregiver. I love how caring & understanding she is. She's knowledgeable to help me with dementia and a tramatic brain injury caused by a gun shot to my head. Im so blessed to have her! Leandra, thank you and God bless u for all u do!

I would like to highly recommend Lee's Home Care as the most dependable, professional, and…read morecourteous service I have encountered in the Valley. Lee is flexible with her hours, and strives to be available if at all possible, even on short notice on occasion.

My family and I could not be more pleased with the care and attention my mother has received at…read morethis assisted living facility. From the staff to the activities offered, we have found the entire experience to be wonderful. The staff is kind and caring, always going above and beyond to help my mother. The activities offered are great for her and she always looks forward to the outings and social events. We are so thankful for the level of care my mother has received here.

After an extensive search for home care for my father, I was so very grateful to have been referred…read moreto Seniors Helping Seniors in North Phoenix. After explaining my father's current needs and personal interests, they were able to provide a perfect match for his care. My father truly looks forward to the visits now and as he and his caregiver became fast friends. Since I currently live in Chicago, my concern was staying in touch and keeping up to date with any noticed changes in my fathers care needs. This fear was immediately put to rest as I was able to stay in constant touch with the office and any questions I had where immediately answered. To be able to be at peace from a distance with the care of family is both a gift and a blessing and I am thankful to have found this excellent service. Dale I. Illinois

The owner of A Paradise for Parents openly bragged about doing nothing to protect his elderly…read moreresidents and their families during a recent Covid outbreak at one of his facilities. This was in response to a tweet from the former US Surgeon General. Screenshots are attached to this review. The lack of action is in stark contrast to current CDC guidelines for nursing homes. Thousands of vulnerable people are currently dying each week in the US from Covid. This is negligent and he should be held accountable for any deaths as a result of this in action and open omission.

In all honesty, I've been into a couple care facilities. This one has treated me the best out of…read moreall. I enjoy the food. I enjoy the staff. Everything is very well taken care of and clean. I don't have to worry about anything. It's all taken care of for me by the staff and Hal.

(Note: The 2 stars are for the 3 caregivers we eventually got to work with; the agency itself would…read moreget 0 stars.) Eight months ago I needed caregivers for my dad, who has dementia. Golden Age (GAC) was one of the agencies I called. After discussing our needs, I determined that the price for the amount of hours we'd need was going to be beyond our budget. I moved on to researching other resources. A few days later, a GAC rep contacted me and I explained that we were no longer interested. She offered a reduced price that was in our budget, and I decided to give them a try. A few days later, someone contacted me to tell me about the two caregivers that were scheduled to begin the following week. They sounded great, and we were all set . . . until the night before the first caregiver was supposed to begin when I got a call from GAC telling me that *both* of the scheduled caregivers were now unavailable. The GAC rep said she was already trying to find replacements. It was disappointing and frustrating to have to scramble for coverage for the 4 days that my dad wouldn't have a caregiver even though we'd had a start date locked down a week ago, but I chalked it up to "things happen." A couple of days later GAC's founder texted me to tell me he'd investigated the "total mishap" and apologize for "starting off on a hiccup." He told me about his background starting the company (he'd had a hard time finding quality, reliable caregivers for his grandmother) and how he "still personally [stays] involved because [he wants] to see things are done right" and that he would "personally be involved with the care of [my] dad on coordinating caregivers with [the] staffing team." He offered me a discount for the first month, said he was going to have GAC's case manager call me so that she could be my main point of contact, and said he'd spoken to the two reps and the case manager to "re-align better communication etc. for future placements." Later that day I got a call and texts from the case manager, who told me she'd "be watching things like a hawk. Be sure your dad is well taken care of." I felt reassured that that first "mishap" was just that. The 2 new caregivers started a few days later (and a third rotated in a couple of weeks later), and they were great. However, within less than a month, 1 of them "resigned" after her shift one night with no notice, and GAC didn't tell us until the day after, only because I called them when my dad told me the caregiver hadn't shown up and I couldn't get in touch with her. Less than a week later, the other caregiver didn't show up for her shift and I called GAC to report this and was told that she too had "quit" and that "we don't know what happened to these girls really," but that I had already been told that we wouldn't have a replacement until 3 days later. (Nobody had told me anything.) I texted GAC's founder about this since he'd been so outspoken and intentional about letting me know he'd be on top of things and seemed so committed to making sure things went well. I never heard from him. I told the GAC rep not to bother getting a replacement and that we were done working with them. The rep kept insisting on trying to have another rep call me and trying to schedule someone else. I just wanted them to leave us alone. The experience was awful, GAC had again forced me to scramble to find care for my dad on short notice and left us with no caregivers--so I was done with GAC. Since then (8 months ago), a GAC rep has called or texted me at least once every 2-3 months to ask me if I'm still looking for caregivers. It's always clear that they have no documentation of my case, and I always tell them I'll never work with GAC again nor refer GAC to others and to please remove me from their contact list. Each time, they tell me they will. Two weeks ago I got another text, and asked them to remove me from their list. I was told that I would be put on their do-not-call list. Nope! I just got off of yet another prospecting call from them. So, along with the unreliable, dishonest service and terrible communication, they're relentless telemarketers who can't be bothered to remember former customers' poor experiences or respect requests to not contact them again.

I needed 2 days of help when i went in for hip replacement. The person Eunice that Golden Age…read moreCompanions set me up with came with a smile and all the qualities of a great caregiver. Meds in a timely manner which was my highest concern. Was low key, had my meals prepared and made my 1st 2 days very accommodating in my own home. Peace of mind fir my family and me also. Thank you GAC . Until next time

Yes, yes, yes! If you're in the situation that you need this kind of assistance then you probably…read moredon't have time to read a whole review. So, do yourself a favor and call Denisa now. When my mother was released from rehab care, she was supposed to go into Assisted Living. The place my mom wanted to go wasn't really going to work for her so, in a stressed panic, I started to look around for a place. I didn't know what I should be looking for and I was scared. I ended up on Yelp looking for assisted living facilities. I came across Arizona Senior Options and read the reviews. I wasn't really familiar with placement services but the reviews were so heartfelt, I called. I spoke with Denisa and felt like I'd gotten a thousand pound rock off my chest. Denisa was with me for every step. She walked me through questions. She followed up (she is the Queen of following up!). She took me to a really nice home and, although we saw other places, the first place was so nice, clean and pretty that I was hooked! Denisa would check in with me, check in with the assisted living folks, check in to ensure my Mom was set up for her doctor's appointments. She asked my mother her favorite ice cream when she first met her and then brought her some later. When my mother needed hospice, I called Denisa for recommendations (although by that time I was out of my mind and made the mistake of using the hospital's recommendation). Denisa was a constant. One of those rare people who take their knowledge and do good with it. I would never have been able to get through all that I needed to without her advice, her empathy, her smarts and her commitment.

I contacted Denisa after reading the reviews. I was glad I called. She demonstrated great concern,…read morecommunication, and patience in helping us relocate my father in law and placing him into a caring home. Many thanks for your guidance and direction.