Amazing, have been making my daugther's birthday cakes and every single year it has been great;…read moredetails are beautiful and always trying to accomodate my request . The taste is amaizing specially the vanilla rum cake

THE LOOK ON MY FACE WHEN I PROMISED MY MOM HER RUM AND VANILLA CAKE BUT NOTICE IT'S THE WRONG CAKE,…read moreBEING SERVED AT THE RESTAURANT. CUSTOMER SERVICE: NEGLIGENT. I don't like bad reviews because I believe that they do not truly represent the values of a business. Yet, here I am wasting my time to write one for a business after being sold a wrong cake because the owner does not have the heart to respectfully manage at least decent customer service. I went into the store and asked for their vanilla and rum cake. The girl with the glasses pointed me to one of the two cakes in their case. I said I'll take it; she subsequently packed it. I took it home for my mother's birthday to find out it was a guava and cheese filled cake. That's unfortunate, but the wrong cake is NOT the point of this negative review. I asked to speak with the owner to let them know how disappointed I was. I like to think I am understanding of situations like this as a past employee in the food industry. But there is something I cannot accept: disrespect. The manager called me today to tell me that the girl told ME it had guava and cheese. The standard of customer care shouldn't always be that the "customer is always right", UNLESS the customer is right... I know for a fact that the girl told me it was a rum and vanilla cake BECAUSE I ASKED FOR THAT ONLY. There was zero mention of guava and cheese. For the manager to call me and tell me I'm wrong is incredibly rude! To offer a $5 discount on another cake is incredibly illogical! To disrespect a client in making them feel they are lying without evidence is outrageous. As a business owner, in handling situations like this, the first thing you do is apologize for the circumstances, not by assuming fault, but as a mediator of positive resolution BECAUSE IT'S YOUR BUSINESS TO CARE. Then, offer whatever you think is fair given the circumstances BECAUSE YOUR REPUTATION IS ON THE LINE. We should require more responsibility from businesses that sell irreversible items like cakes. Keep your $5, double it, and give it to the next person.

Lilly's cookie cakes are both of my son's favorite for their birthdays. The pavlovas are my go to…read morefor the holidays and special events. Picked up from both locations which makes it even easier.

Why get cupcakes if you can get cookie cups? Sooooo delicious! Lillys munchies have the besttttt…read morecookie cups. The guava and cheese was my favorite, as well as the marble. We also tried the mini chocolate cake and WOW. As a pastry chef I can say this is one of the best bakeries ive been to. You can taste the freshness, high quality ingredients and love that is put into these desserts. Service is amazing, she walked me through the whole menu the place is little but super clean and welcoming.

I rarely leave reviews, but after my experience at Lola The Baker in Miami, I felt it was…read moreabsolutely necessary. From start to finish, this was one of the most disappointing bakery visits I've ever had. First, the service was a complete disaster. When I walked in, I wasn't greeted at all. The staff behind the counter looked annoyed that I was even there, and when I finally got their attention, it felt like I was bothering them by asking questions about the pastries. No smiles, no customer service, just pure attitude. For a bakery that seems to market itself as "boutique" and "specialty," I expected a welcoming vibe and knowledgeable staff. Instead, it was cold and unprofessional. The display case looked nice from far away, but when I got closer, many of the pastries looked old, like they had been sitting out for hours--if not days. I ordered a few different items just to give them a fair chance, and honestly, none of them were good. The croissant was dense and greasy instead of light and flaky. The cake slice I tried was dry and tasted like it came out of a box. Even the coffee was bitter and watered down at the same time, which makes me wonder how you can mess up something that basic. To make matters worse, the prices are ridiculous for what you get. I don't mind paying extra for high quality, but this was nowhere near high quality. Charging premium prices for stale, poorly made pastries is insulting. When I politely asked about the freshness of the items, the staff brushed me off and gave me an attitude instead of answering honestly. Cleanliness was another issue. The tables were dirty, and nobody seemed in a rush to wipe them down. The bathroom (which I unfortunately had to use) was in terrible condition--dirty sink, no paper towels, and it smelled awful. That told me everything I needed to know about how much care they actually put into their business. The final straw was when they got my order wrong and acted like it was my fault. I ordered one item, they gave me another, and when I pointed it out, they argued with me instead of simply fixing it. No apology, no attempt to make it right. Just attitude. At that point, I decided it wasn't even worth fighting over. Overall, Lola The Baker was a complete letdown in every possible way: poor service, overpriced food, lack of cleanliness, and an overall unwelcoming atmosphere. There are so many amazing bakeries and cafés in Miami that actually care about their customers and serve fresh, delicious food--this place is absolutely not one of them. I will never return, and I strongly recommend that anyone looking for good pastries or a pleasant experience steer clear of this spot. Save your time, money, and patience, and go somewhere else.

TLDR: delicious custom cakes that will make any birthday or special occasion!…read more------ Super easy to communicate with / via text. I ordered, Venmoed my mula and waited for delivery. Admittedly I was a little last minute so the fact Lola handled my request with such short turn around is amazing. Got my order on Tuesday for Saturday and was able to pull it off. A custom cake in the shape of a corgi butt. Yes weird request. However, the birthday girl loves corgis - and she loved the cake. Cookie dough with vanilla cake was an excellent flavor combo. It tastes even better the next day as i devoured everything that was left. Takes cookie butter mixed with butter cream for the filling. The cake was moist and delicious. Will certainly reach out again for another unique creation!

She is amazing and pays attention to details. We got what we asked for and I was very impressed…read more Her rum cake flavor was delicious !!! We'll be back again for our next event

Extremely happy with my cakes . So far I've ordered 3. Each one delicious and gorgeous. Maidy was…read morevery prompt on emails and delivery. I will always be a customer here.!

Incredible cake bakery. My son had his birthday cake from this bakery which was so well done…read more We came here to inquire about a wedding cake for October. First of all the bakery is so cute and with so many decorated with amazing cakes. The owner is a true artist with a bachelors of fine arts. A true artist, sculptor and painter. We had a cake tasting that was very good. The sponge was very good, and buttercream was very good as well. I would recommend you check it out for a very special cake!

The tiramisu cake had an amazing design and exceptional taste. Truly worth every bite. Down to the…read morelady fingers. Couldn't find service and business like this anywhere else !!

We had Cloud 9 as our wedding cake vendor years ago when we got married. We couldn't choose between…read morehoney vanilla or guava, so they made us a custom cake with different flavors on each layer. It was perfect. Why I'm so glad we went with Cloud 9 is that they are a real bakery that makes baked goods every day. So now we also get to enjoy our wedding cake as cupcakes every year as a fun (and delicious) tradition.

This place is named cloud nine for a reason. Their desserts are out of this world they rival…read moreanything you can get at any other neighborhood bakery. It's also a great way to support small business.

If you want an absolutely unique, tasty as heck, show-stopping cake, Todo Dulces is your place!!…read moreThe TD team was able to create an Art Deco design we wanted to match our Great Gatsby wedding theme. The flavor and texture of the cake had everyone at the wedding raving, especially us!! Todo Dulces was a pleasure to work with and delivered competitive pricing for their great quality product. I'm surely looking forward to using them again in the near future.

I was very happy w the customer service. They picked up the phone immediately and always called me…read moreback. The lady gave me her cell so I could text a picture. The Cake was ready on time. I called a day before and they were able to rush a cake for me. The stock white 9" cake was like $45. But to decorate it with a minimal blue ombré icing was $125. Wow! large price increase for the decorating. The reason I gave only 3 stars is the actual cake was very short. I can't believe it cost me $145 for a 10" which was supposed to feed 30 people! It didn't

Ordered from Mariana for my birthday party. The pavlova was amazing!!! Highly highly recommend…read more Everyone asked where it was from.

Amazing sweets and decorations by Mariana!! Cakes and pavlovas are amazing! My family and friends…read morelove it!! Everyone who has eaten her sweets at my gatherings are always placing orders! Mariana and her family are always friendly and very attentive! Photos attached are from our 80s themed party for my sons!