Steer away from these people! They are scammers and totally unreliable. ORHP assigned us to them and they promised to show up between 12-3pm. We took time out from work to be at home. Then they stopped picking up their phone at 3pm and had the audacity to lie to ORHP and tell them that they showed up and no one was at home to open the door. The could have at least called us or picked up the phone. Absolutely unprofessional. If you get assigned to them through any insurance company- please request a new contractor immediately! Dont waste your time because they won't show up. read more

I recently had a gas water heater installed through my American Home Shield (AHS) Home Warranty using Cal-Home as the assigned contractor. While the customer service reps were efficient, and the plumber (Tony) did an excellent job with the installation--I'd give him 5 stars--the overall experience with Cal-Home left much to be desired. Unfortunately, the company seems to exploit the AHS coverage gaps by charging exorbitant prices for parts and labor that fall outside the warranty's scope. AHS covers only the cost of the water heater, but Cal-Home insisted that every component be replaced with brand-new parts, citing AHS warranty requirements, even when existing parts were perfectly functional. For example, I was charged $125 for a drain pan (including labor), even though my original one was in good condition. Comparable pans retail for about $25 at Home Depot or Lowe's--so how does placing it warrant $100 in labor? Likewise, they billed me $55 for a gas valve that costs less than $10 and takes no more than 10 minutes to install. By the end of it all, I had to pay Cal-Home $1,284 out of pocket for items that AHS wouldn't cover. In hindsight, I wish I'd opted for the cash-out from AHS, bought a similar water heater from Lowe's, and hired my own installer. I likely would've spent far less and avoided the inflated markups passed off under the guise of "code compliance. , read more

Our home warranty company contracted with CAL-HOME. CAL-HOME contacted us quickly and sent out Tony to repair our home water heater. It was not providing hot wate. Tony arrived on time, was extremely polite and friendly. He quickly and cleanly repaired the water heater. We highly recommend this very professional company. read more

Highly recommend this company. Our water heater broke down with water all over our garage floor. American Home Shield (AHS is where we have home warranty) contacted them to perform the work. Tony came to do the inspection and he found out that we have the wrong type of water tank heater. Apparently, it should be the direct vent instead of standard one. Our tank heater broke down about 3 years ago and it was replaced by another company selected by AHS too and they were then ones who put in the wrong one. Cal-Home helped us work with AHS to explain about the mistake done by previous service company and that they have to put in the right type this time around to meet codes. Finally, AHS agreed to it and Cal-Home came in late Thanksgiving eve to perform the replacement. They are a life saver because I have guests coming and will be staying in our house for the Thanksgiving weekend. My guests arrived an hour after the service was completed at 9:15pm. We were so happy because we haven't had hot water for a week because of the back and forth with AHS. Special shout out to Jane and Tony. Jane is the very nice lady that you probably would be talking to when you call their number. She was the one who kept me informed about the going back and forth with AHS and was so patient in answering my questions and kept my nerves under control. Tony is the technician who actually performed the work. Very knowledgeable and quality of work is superb compared to the previous installers. Very clean installation (see photos) with keen attention to small details like insulation. He answered all my questions about maintenance, warranty, things to watch out for, and the difference between what is the right type of water tank heater and the wrong one that was installed previously. He also answered my questions about tankless water heater. I will have no hesitation at all going with them again for future plumbing needs. Well done Cal Home! read more

CAL-HOME Construction - Plumbing Near Me - Martinez, California

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I used this company to install a gas water heater through my American Home Shield Home Warranty. I was weary because of the poor reviews. I gave three stars only because Roman did a great job and explained everything to me, and the service was provided in an expedient manner. I deducted 2 stars because the company upcharged all the extra parts needed based on code changes. So if you're going to use this company, just know that the Home Warranty will end of covering about half the total cost. I paid out of pocket $845.00 for the miscellaneous items needed. Although I acknowledge those parts as necessary, I clearly overpaid for each item needed. So just be aware of this. read more

CAL-HOME Construction - New water heater - Plumbing Near Me - Martinez, California

Home warranty company sent them out. They called promptly, came same day and were quick, friendly, clean, professional and unclogged my sink in no time. Highly recommend. read more

Tony was great! Very professional and incredibly knowledgeable. He fixed the faucet quickly and efficiently. Highly recommend his services!

My home warranty company American Home Shield assigned Cal Home Construction to repair leaks from the toilets. It leaked down to the garage and there was an access hole which looked right below the toilet piping. That was on Dec 31, 2024. Plumber Bill Tapia came over and replaced the wax seal, tested it several times, even took out one of the toilets a second time to add another wax to adjust the height since he noticed minor leak. Bill was patient and professional. I really had to commend him on his excellent work. Ask for Bill Tapia if you ever have to get any plumbing work done, so that his Boss knows how good he is. read more

I requested service for clogged sink in my kitchen. Unfortunately, I went through my home insurance and i place the ticket Saturday morning. They are closed on weekends so I received a response Monday that they would come out Tuesday. they were able to come out and fix my problem. I thought the plumber was very professional and friendly. They were protective slip on their shoes to not dirty my floors. They had the proper equipment available and ready. Great service and a job well done. read more

Tony from Cal home construction INC was sent out by the home warranty service to repair my upstairs toilet. He resolved the situation in less than 10 minutes and was very professional And Timely Tamara read more

My water heater busted and water flooded the area. I went through American Home Shield to see if they would cover it. Cal Home sent out Tony who quickly realized that the tank was unrepairable and new pipes were needed. AHS approved the replacement of the tank but I had to pay for modifications. Was not too bad considering most companies wanted 2k for a new water heater. Tony came back out two days later and installed the new tank flawlessly. This was the second time tony came out for a separate issue and fixed it flawlessly. He is truly a life saver and professional. Thank you Tony!!! read more

This contractor committed fraud, and it cost me my place to live. The last I checked they were not licensed.

I called them about my plumbing issues, and they came on time and unclogged my toilet within 15 minutes. Tony was a great person and did a fantastic job. Thank you. read more

We were assigned to this company thru our AHS Warranty for a slow flow toilet. The plumber arrived earlier than expected. Snaked our toilet, ( we snaked our toilet with a 6ft auger) and said he got it going and that we would probably need a toilet. Didn't fix the problem and then noticed back flow from our clean out, and called a local plumber who tried snaking 50-75 feet out to the mainline and then used a hydrojet! Problem fixed!!! Toilet is flushing with lots of power and quick! Wished the plumber had investigated more thoroughly. read more

Tony was exceptional with his diagnosis and installation of my water heater. He also took extra time to walk me through all the elements of the new unit! 5 STARS However, I'd give 1 STAR for the service I received from the office. It took 2 days and 3 calls to the company to have my diagnosis sent to AHS. Once approved, I left unreturned messages for 2 days until I received my appointment. When I finally did speak to someone, I explained I left messages and there was no apology nor acknowledgment For the extra charges, so I asked for an itemized quote to be emailed and it never was. read more

I requested service on a jacuzzi bath tub 5 weeks ago. CAL HOME Construction was sent out by AHS. It took them 2 weeks to setup an appointment. Upon arrival, a person arrived who knew nothing about plumbing or bathtub repair showed up. I explained to him acess to the motor was outside of the building. The contractor took the notes and said they would come back. About 3 weeks later, no service occurered, as they never showed up. I called AHS and they stated the motor couldn't be accessed, however the company lied. I would not use their services, ever. Cal Home Construction is the worst contractor you could be assigned to from AHS. Don't use them!!! You have been warned. If I could give negative stars I would. read more

Possibly the worst plumbers. Were sent by our insurance. They left a quote for replacing faucets and they said valves needed to be replaced. After many many many many calls they finally made an appointment to come on a Friday and called that morning and asked for the water for the block of units to be shut off. We did. They not only never showed up, they never called to reschedule or apologize for not showing up. Did not answer the phone all day. Needless to say their quote was phoney. Valves did not need to be exchanged. Please avoid at all costs. read more

My toilet backflowed black water into my bathtub and on my floor. I have a 1 bathroom home. My home Warranty Company dispatched Cal Home based out of Oakley. I melted down on the phone crying with dispatch. I have alot of bad things happening right now and I broke--I ugly cried... The dispatch operator was amazing, she contacted Joe and let me know he would be here within 30 mins. Joe arrived immediately. Upon arrival, he addressed the problem quickly. He was so professional and kind even when I ugly cried again....Joe offered kind calming words. My problem was fixed ASAP and I am back to being able to use my toilet and washing machine. DO NOT HESITATE to call this company and definitely ask for Joe! read more

Works great easy to get along with listens to my concerns . Will recommend them to anyone interested

Our hot water heater cracked and leaked which flooded our garage. Our home warranty company dispatched Cal Home. The office set up a next day appointment quickly. Once the work order was approved they got a tech out right away. Tony was a hard worker and did an amazing job at replacing and upgrading our system to new codes. read more

We had a shocking situation where there was water in our crawlspace and needed a plumber out to figure out where it was coming from. To be able to get someone in the space we pumped out as much water as possible. Cal home assigned Joe to us and he was super professional and jumped right in, even though there was still a bit of water left in the crawlspace and assessed the property and found the leak. Due to the urgent nature of the problem, we ended up not having the plumbing company finish the repair due to the delay our home warranty company would have caused and got a private plumbing party to fix it, but would recommend Joe and this company in the future. read more

The guy came and asked for an extension cord for his snake so I gave him one (which his handled with poop soiled hands) after about 20 minutes he said he needed a 100ft snake so I asked him if he had one he said no so I said whats going on with the stoppage he said he didn't know so I asked him , your a plumber right he said yes and so I said we'll are you going to clean up all this waste you pulled up he said no and left. read more

CAL-HOME Construction - This is the result of the service - Plumbing Near Me - Martinez, California

Tony from Cal home construction INC was sent out by the home warranty service to repair my water heater. He resolved the situation in less than 10 minutes and was very professional And Timely I highly recommend Cal home construction and Tony to to everyone in Antioch Brentwood and Oakley to give him the first opportunity I had really bad bad experience with usa plumbing David Brentwood read more

I had two problems with two different showers. My home warranty company forwarded my warranty request to this company. I was skeptical about this company based on the reviews here. The technician Slava was professional and diagnosed both the plumbing problems correctly. He was able to repair and replace one of the shower with an identical part even though it required a lot of hard work and skill to get it out. The 2nd shower was an imported faucet for which he needed authorization from warranty company and parts that he needed to order. Overall, I would give a 5 star in the way the work was performed to my satisfaction Update: My home warranty company approved the job estimate. They are saying parts are coming next Tuesday. I have already passed two Tuesdays. communication has gone dead. So reducing 5 stars to 3. read more

Got contracted with this company through American Home Shield for my garbage disposal and once the ticket is submitted I was supposed to receive a call back for an appointment within 24-48 hrs, no call! So I call american home shield they call them and was told they called me and left a message with my appointment, lie ! I never got a call and there was no message! The time they selected did not work for me because that time slot I would be at work, hence the reason for the needed phone call to set up a day/ time that works for both. I hung up with america home shield and called this company and said your just hung up with AHS and said you called me and told him that's a lie because I have no missed phone calls or vm !!! We made a new time slot for 2-4pm and no-show, I called the company twice and no answer. I call AHS and she puts me on hold, calls them and they answer for her, that's strange because I just called and no answer . Then they tell her my time slot is 3-7pm!!! F'ing liars!!! But I told the lady ok as long as they show up I don't care. Well guess what, no show no call again !!! Take a lesson from me people, don't contract with these local yocals!!! Bad customer service, bad communication and zero accountability read more

Roman from Cal-Home arrived on time. He listened well and quickly repaired the problem. He took the time to explain what he did clearly and even fixed another problem with the toilet I hadn't noticed! He was professional, courteous and thorough. Excellent service! read more

Joe is amazing!! He came in the first time to help with leaks in our faucets, but found out for one of them a part had to be ordered first. Super informative; as a first time home owner, we had a lot of questions about plumbing; he answered everything! Very friendly and easy to talk to. He came back with the replacement part and fixed everything swiftly. Wonderful working with him, I hope he gets to be our handyman if we get other problems in the future! Thanks Joe! read more

Poor customer service!! Unfortunately I didn't have a choice because this is the company offered through our home warranty company - ORHP. You can never get through to them by phone to schedule an appointment and when they do finally call you back the customer service is awful. We've had three different plumbers from the same company work on our home for various issues - the first plumber they sent out, I think his name was Joe - he was excellent, great at communicating what the problems were that led to the faucet dripping, and knew which cartridge would fix the issue - his supervisor kept calling him to question the type of cartridge which was so awkward - the cartridge the supervisor recommended didn't work and in the end the one Joe said we needed did work. Interesting that they'd micromanage staff but not return customers calls to schedule appointments. read more

We were assigned to this company thru our AHS Warranty for a leaky water heater replacement and they are total crooks. 50% of what they said was code work needed (obviously not covered under the warranty) was not needed. They lied about it according to my plumber buddy. Their up charge was more than a new water heater. I cancelled the American Home Shield warranty (2 hours on the phone). Both contractors that came out had no logos on their beat up vans and the "contractors" looked homeless. read more

CAL-HOME Construction - Simple install - Plumbing Near Me - Martinez, California

Home warranty sent out Cal Home construction. I have had some horror stories with plumbing and maintenance staff from other companies, HOWEVER Joe is hands down the most amazing staff member I have worked with. If it wasn't for Joe I would lose faith. He is hardworking, honest, funny, and transparent. If you're going through this company try to request Joe. He won't disappoint you. read more

I wish I read all the review before. I have some leaking faucet, since I have a coverage with AHS, I ordered their service through AHS. They did show up once, checked the faucet, and said they need to order some part. However 2 months later, I got no follow-up, and no updates. I tried to call them so many times, and left many messages, they simply just ignored me. I even complained to AHS, but apparently neither AHS nor this company cared about their customers, or can fix a leaking faucet. I still got no response. So I was upset, I called AHS to cancel this request and send some other contractor, you know what, I have to pay Cal-Home to cancel the service they promised to do, but never did. Stay away from this company, and stay away from AHS if you have to. read more

Horrible. Liars. Incompetent. Run...Run away from this company, and don't look back. They don't answer the phone. They don't call you back. And they are in cahoots American Home Shield to cheat you and fraud you. The work they do is crap, and so is their customer service. Read their prior 1 star reviews...they all say the EXACT SAME THING. You've been warned. read more

Worse company and people ever. They are no responsible, never answers the phone, no call back when you leave message, schedule a service and never show up. They let waiting for them more then two months to conclude a service. Now my home insurance scheduled a service with them again they called scheduled a service and never showed up. read more

They never answer their phone and do not return messages. Still waiting for water heater to be fixed for over a month, since May 9th. Alex showed up to replace a circulation pump and left the circulation pump at the office and said he needed to reschedule. read more

They did a great job and got a water heater needed installed fast.Much appreciated.My name is Val Bagala.

Lawrence did a great job unclogging our lines and didn't leave until it was all taken care of!

worst customer service ever! we had no hot water a person I spoke to a man don't seem to care! Installed a new AOsmith in my property a month later no hot water , came to fix it 3 days later, and then a week later hot water was off again, Tony the plumer ordered parts installed it and the whole unit was vibrating, something was installed incorrectly according to the other plumer from the manufacturer, the new plumer fixed it.. this company is not good . read more

Tony was professional, honest, thoughtful, and meticulous about his work. Didn't cut any corners, did a clean honest job with every task, explained everything, and didn't up-sell. Without my prompting, he even put all the old parts in the box of their replacement parts so I could see when I got home what was changed. Wow! This man deserves a raise and a bonus, seriously read more

Flabbergasted! Perhaps the overall POOR service from this "company" is due to the fact that my home warranty assigned them to me, or perhaps it is because maybe they are not even a real company. I just don't know. Dealing with their front office is a headache. Scheduling an appointment is a headache. Rescheduling an appointment (because they messed up) is a headache. Follow up is a headache. Having a technician come to your house is a headache. Getting a resolution is a... oh wait, I still don't have a resolution after a month!!! read more

I had a couple of small issues in my hall bathroom. I contacted my home warranty folk (AHS) who were very responsive and sent someone out the next day. Slava showed up right on time and went to work to install a new tub spout/diverter so that water would actually come out of the shower head when u pull the diverter knob. He went the extra mile, was careful about the caulking around the spout and even cleaned out the drain cap when I mentioned the drain was slow. Then he fixed my 'rocking' toilet with a shim and tightening the bolts. He was totally professional and I was happy to engage him in a brief conversation. Yes, he has an accent. He's from Ukraine and is learning English very well for someone who has only been here a year. He's an asset to the company! Five stars all the way for Slava! read more