April was incredible! The tour of the building was phenomenal. Beautiful building and amazing…read moreamenities!

There is a manager called Sam, he guided me through the tour. He seems polite and patient and…read morepositive vibe, the only thing, I wanted him twice to send me the link to apply for one bedroom but he hasn't yet! The building has a good vibe, clean, organized and decent. The studios I didn't like because they face the wall and building of Amazon flex. There's no jaquzi but the gym was good. Generally speaking it's a good building to live in.

I'm not surprised by the negative reviews on their (Legacy Knowlton YELP) I can relate to a few of…read morethem. We were one of the first tenants in Knowlton Place Location and there has been a lot of unhappy tenants since since move in day. I was hoping after our unfornate move in experience things would get better but unfortunately it was always one thing after another even after move out day. Within a year there was 4 different managers I was in contact with and it seemed like no one ever wanted to responsibility for anything, it was always "Well that manager is no longer here and I can't do anything about your situation or what they promised you." (even with email proof) Hopefully future tenants have a better experience than we did.

I rented a unit at Tamarind South. The building is super nice, but the property manager Ray is a…read morejoke. The guy is rude and incompetent. I complained with management their superior did nothing. They need to fire this guy.

Michelle is extremely knowledgable about the real estate market. She is the first person I think…read moreof when I'm thinking about buying or selling real estate. As a long time licensed appraiser, in addition to being a licensed realtor, she has probably seen the inside of more houses than just about anyone! Some time ago, she advised me to make certain cosmetic upgrades. I took her advice and it resulted in more rental income. Later, when I decided to sell, she was the first person I contacted to help me prepare my home for the market. She spent a lot of time with me at my home making suggestions that I could do to get top dollar. It worked! A short time later I was in escrow. I'm so grateful to know Michelle! I highly recommend her.

Michelle has tremendous range and has always been so generous with her time.  She has given us so…read moremuch real estate advice over the years.  She recently consulted with us as we are thinking about selling.  She provided us with a thorough understanding of our market and really helped us see how we could get more money for our house based on the recent sales in our area.  She suggested how we could make some minor cosmetic improvements that would give us more appeal to buyers and ultimately value when we sale.  We have not listed our house yet, but when we, we are going to use her as our listing agent!

Ever since the Q was built, it immediately caught my attention; the modern architecture, the fresh…read moredesign and unique colors stand above the already outdated and monotonous buildings all over the valley. The Q truly broke the mold. So, I knew I needed to move, but I was not 100% sure I would do it just yet, but the building tour changed my mind. The building is literally exactly the same as the pictures, it is beautiful and impressive clean. I could not find one single piece of paper everywhere I looked during the tour, the entire place was impecable. My unit is like it was just built, it looks brand new and very modern, it is also equipped with top notch appliances and a home automation system. On top of that, the amenities are all around the place, and they are amazing. Well, right after the tour, I jumped in immediately and just a week later I'm a happy tenant. The leasing process is flawless, they kept in touch with me every single day and guided me throughout the entire process. They even helped me with the moving company, utilities set up and with everything I actually needed to get completed before moving in. The personnel have been very helpful, respectful and professional. Not to mention the valet parking team, those guys are amazing. Everybody makes you feel like you are welcomed home. Something very important to me, I noticed that the tenants keep it quiet, which is an indication of the quality of life everybody here is looking for and expecting from you to respect. It's been just a few days and I'm very happy to live here.

I have had a terrible experience with the management and customer service at Q Variel. The building…read moreitself is beautiful, but the communication, professionalism, and overall customer service from multiple levels of management have been extremely disappointing. From the very beginning, the leasing office had poor communication and our move in was delayed and had many complications because questions I had sent by email were not responded to. When our move in appointment consequently took longer than expected, the manager, Gohar, told us to wait in the lobby while she gave a tour. As paying tenants who were actively trying to move into our apartment, I found this completely unacceptable. We also had movers being paid by the hour waiting outside while we were sitting in the lobby waiting for management. During this situation, I spoke with the leasing manager, April, over the phone, and her attitude and customer service were incredibly disappointing. Once we finally got into our apartment, no inspection was completed with us. The manager went on break, and we never heard from her that day about completing the inspection. To make matters worse, our apartment was NOT move in ready. It was visibly dirty and had clearly not been properly cleaned. There was hair throughout the apartment, including in the shower, spills and shoe prints on the kitchen island, and paint splatters all over the floors and the hardwood floors were very dented and scraped. After spending over $7,000 to move in, I don't think it's unreasonable to expect an apartment to actually be clean. When I brought this to management's attention, I was told that I could use the complimentary cleaning service that comes with move in. This was incredibly frustrating. The apartment wasn't properly cleaned in the first place, and I was being asked to use my complimentary cleaning service to clean up the previous tenant's mess. Approximately two weeks later, cleaning staff sent out, but they only cleaned the floors and addressed a few wall scuffs. The bathrooms were not properly cleaned or even addressed. I was also told that marks in the shower were considered normal wear and tear, yet I was personally able to remove them myself with nothing more than a paper towel and water. I should not have to clean a previous tenant's shower and that is disgusting. The move in inspection itself was not completed by management until several weeks after we had already moved in. I also had two conversations with the regional leasing manager, Allison, because I genuinely hoped someone at a higher level would take the situation seriously, help resolve the issues, and potentially offer some form of compensation given the experience. I was told I would hear back from her, but I never did. I have attempted to reach her for weeks without receiving a response. Eventually, I received a response from manager Filipe, who told me that he and his assistant were my only points of contact. When I explained that I had specifically been told Allison would be contacting me, he simply repeated the same information. I attempted to call because I did not want to continue sending emails explaining the same situation over and over when management was already fully aware of what had happened. Filipe stated that he would only handle the matter through email. Why does it matter? The calls are recorded anyways? They never want to face the issue at hand and just want to email the same crap without helping. On top of everything else, our AC has never worked properly and neither has our dryer. We have attempted to have these issues addressed multiple times and have ultimately reached the point where we've given up. I have talked to multiple other tenants who claim to have the same issue and said that they have also given up too with trying to resolve it so it is not just my unit. Maintenance has checked the temperature, essentially said that it works, and left, despite the fact that it does not function properly from our experience living here. The concierge staff has also given me incorrect information on multiple occasions. They seem to be able to assist with basic things like opening the door and packages, but when it comes to questions about the property or resident services, I've repeatedly received inaccurate information. The most frustrating part of this entire experience is that I am not asking for anything unreasonable, them not being willing to offer any form of compensation is terrible customer service. I simply want someone to actually take ownership of the problems, communicate with me, and make a genuine effort to resolve them. Instead, I have repeatedly felt like I am being passed around and given corporate, robotic responses rather than speaking with people who genuinely care about their residents. I would not choose to live here again and would not recommend Q Variel to anyone who values responsive communication and good customer service.

As day traders, we needed a quiet office to work in during the early mornings, and to be able to…read moretrust leaving expensive equipment behind without worrying about it. We found exactly that here, and honestly it's exceeded expectations in every way. We've been renting here for a little over a year now, and management has been fantastic from day one. Any issue we've had gets solved within minutes. We need to be in the office by 5am most days, and that's never once been a problem. Access and security have been reliable the whole time. We started out in a smaller office and as we grew we moved a couple of times over the year until we landed on the right fit for our needs. Management made every one of those transitions smooth and handled everything along the way. Marina and the ladies at the front desk are a friendly face every single morning and will do anything to help. Little things like bagels every Wednesday morning, the place always smelling great, and the cleaning staff keeping everything spotless. You can tell they genuinely care about the people here. The common areas are beautiful and well designed, the building itself is stunning, and it just feels good walking in every morning knowing this is our office. We even recorded a podcast in one of their studios and it came out completely professional. For anyone looking for an office space they'll actually be proud to call their own, I'd highly recommend the W at Warner Center.

I have had an office in the building for several months now. I strongly recommend it for several…read morereasons. 1. It is a very well appointed building, with new features. 2. The staff is friendly, competent, and very responsive. 3. Everything works. That's not a small thing. 4. The rental rates are reasonable, especially for what is provided, 5. It was easy getting in. 6. The other folks are congenial and provide networking opportunities. 7. I get compliments from my clients about my new space. 8. Business arrangements are executed well and without issues. 9. Tenant parking is easy and safe. 10. Excellent amenities. I was in my previous location for thirty years and was happy there until they decided to tear down the building. I don't know how I could have transitioned any easier. Getting out was tough...getting in was great.

We had the best experience buying our home with the assistance of Ryan Mills and the M & M Team…read more They were attentive and helpful, always ready and willing to go the extra mile. This process would not have been as seamless without their time and dedication. We always felt like a priority. We highly recommend the M & M Team -- you will not be disappointed!

After my reported experience, Carlo send me an additional check to add to my refund of expenses…read morewhile they did the repairs for our unit. Although I am still dealing with the dust and debris, I am pacified. I am grateful that they are attentive in keeping the building in order although I would suggest a cleanup of the vents. With the heat escalating use of a/c is a necessity. Thank you for being pro-active. This is the longest time I lived in an apartment and I may say, the tenants build a strong community here. Rent cost is pretty decent considering proximity to the main freeways, jobs, entertainment and importantly, healthcare and great schools.

Carlo management worked with us regarding our deposit upon our moving out. They were kind and fair.read more

What has happened to this apartment building. I love my apartment....but I jave left several notes…read morefor the manager....one serious about the hallway flooring being dangerous and uneven and its been months since i reported it...and still no answer. I also wrote to them about being overcharged for rent....and still havent heard back from them on that issue either. Isis was always quick to respond and reliable.......i have no clue who the new manager is and cant understand why there is no response to problems! What a shame as this is a hi-end apartment complex! Very frustrating.....a

Montecito2 is nicer than I imagined, BUT GOD, He wanted the best for me. I love everything about…read moremy new place I call home!!! The staff are amazing as well , They are thoughtful, helpful and supportive to my needs. BIG THANKS TO YOU ALL. #MO2