I just want to say if you want professionals go to Caldwell Appliance- Ethan and Charlie were our sales people and Zach and Kyle were our installers... excellent, knew what they were doing, professional... we first went to Lowe's- they could care less would rather talk to each other than wait on a buying customer... we left Lowe's walked in to Caldwell, told Ethan what we wanted was in and out within 15 minutes, went back the next day, and purchased two more appliances and worked with Charlie... same thing we were in and out within 15 minutes... Monday the installers came, very respectful, professional, and we can't Thank Caldwell Appliance enough... for hiring the best... We will definitely be back for the refrigerator ... Thank You, Thank you Thank you Thank you!!!! We love our stove, microwave and dishwasher!!!! read more

Caldwell TV & Appliance - Our new Bosch Dishwasher/Ge Microwave and GE Range - Appliances Near Me - Hickory, North Carolina

installation was a nightmare. oven micro installed crooked. then Justin I think his name is came out to supposedly fix it. tells me "your expectations are too high' I wanted it level like it had been for 22 years before Caldwell arrived. the rudeness, the utter non professionalism was appalling. I was told 'were giving you $250 for the problem" $250 is what I paid to have each appliance installed. so basically, they didn't think my aggravation, irritation and their irresponsibility is worth nothing. I highly recommend going elsewhere. their reputation was built years ago. they arent measuring up now thats for certain. read more

Locally owned gem! My Maytag washer stopped working on a Friday. I called Caldwell Appliance Saturday morning and spoke to Oz. He was great at answering the questions I had about Speed Queens and seemed very knowledgeable about the product. Oz explained the warranty as well. Fast forward to Monday morning and I have my brand new washer installed, tested, and ready to go! I am so impressed with this business. I will be calling again any time I need to buy a new appliance. read more

New appliances we installed today and I wanted to rave about the great job Jerry and his coworker delivered. They arrived early. Quickly and efficiently installed the appliances. Jerry even assisted in a clean up required due to a water leak. I was very happy with the purchase, delivery, installation and clean up provided. I definitely recommend Caldwell for a great appliance experience. Joy Watts read more

These are very knowledgable people when it comes to appliances. They have a large selection of various manufacturers and models. Their prices are competitive with others we checked, but their knowledge and service to customers put them over the top. read more

We recently purchased a Blue Star gas oven and a Bosch dishwasher from Caldwell Appliance and had exceptional service from sales to delivery. We opted for a refrigerator in the basement and went to Lowe's, a mistake. So we decided to go to Caldwell for a new kitchen refrigerator. The difference with delivery was night and day. Tad, our salesman guaranteed there would be no plastic film left on it and he was correct! He also explained which companies they had an easier time getting parts if needed. We chose a FrThe young men, Tyler and Charlie went over and above in everything from the call to the set up. Tyler was able to find the extra shut off that had recently been replaced up in the drop ceiling. He had to remove a few so it could be found and turned it on. Once the water reached the refrigerator, Charlie took the time to flush the line and cautioned me to throw the first batch of ice out. I could not have asked for nicer men to work with. While removing the plastic film, they explained how they did it so I can do it to the basement fridge. They also measured doorways prior to unloading and determined the front door would be the best way in. Not only that, they checked the level of the refrigerator. Every protective piece of tape and film were removed! These young men are polite, professional and exceptional at their job. We won't be using a big box store anymore. Thank you Caldwell TV and Appliance for everything you have done for us! read more