If I could give a give a 0 star review I would, I ordered a taxi and the guy on the phone told us…read moreto get to our destination it would be $40, the taxi got here late and started charging us $65 essentially charging $25 more than what we were initially told. The guy kept changing the story about how it was $3 per mile and then told us that he would charge us the $40 after asking if we didn't have the $65 but we had to pay right in that moment and he gave me such a weird and creepy look as if he wanted to do something so we got off. I called the phone number once more to complain about the driver and the person on the other end of the phone just brushed me off and didn't care about what I was saying. Wouldn't recommend at all...... guy was in a red car it looked like a Kia soul

Do not reccommend, Guy was so rude. Changing the prices after I got a price on the phone. Took so…read morelong to look up our destination and was making random calculations. Demanded we payed him before we even drove off. called to complain and the caller was not a help at all. Driver was being weird and sketchy do not use!

Great service! Clean cars, Friendly drivers,…read moreVery attentive, forget about uber or lyft get a good reliable taxi cab you call they arrive in a good timely manner, I will use them from now on, thank you My City Cab Downey! ¡Excelente servicio! Autos limpios, conductores amables. Muy atentos, olvídate de Uber o Lyft; usa un taxi confiable, Los llamas y llegan puntualmente, Los usaré de ahora en adelante. ¡Gracias, My City Cab Downey!

i know the owner as i have used him in the past.i would and. recommend umberto to any one,…read moreespecially to seniors.he has all the equipment&expierèance!

From the owner: *A VIP Taxi Fast & Friendly Taxi Call Now 24/7 and get a taxi at your door in minutes .Pay cash or…read morecredit card .Taxi al aeropuerto aceptamos todas las tarjetas de crédito o efectivo . 20% de descuento despues de los $20 Taxi to the Airport.

Well we made it to/from LAX alive and in time. I will say John was communicative and let us know…read morehow and where to meet, and let us know when he was on his way and if there were any delays. Otherwise, his driving was a little scary; we were picked up not super early in the morning (between 9-11am), but he looked like he was struggling and swerved 2-3 times to stay in his lane. The van was also pretty filthy on the inside; there were nut shells on the floor and didn't seemed it was cleaned for several weeks. I would not recommend especially if your family has any food or pet allergies.

Some things to note in case it's a dealbreaker for your specific situation!…read more - The customer service line doesn't really feel 24/7. For example, I've called in regard to two different booked trips in the past month and only ever got through to someone once (out of about 6 calls total and one unanswered text). - They tend to switch drivers day of trip due to availability and timing which I can totally understand but if you're someone who gets anxious about switch ups like that - just something to note. - There isn't really a way to modify or cancel a trip reservation easily off their website. You'd have to call but as I've mentioned, it was tough getting in touch. However! The little chat function on the website worked pretty quick and they were responsive at first in helping. Then I got ghosted mid-convo bc I think whoever on the other side thought I was done with my questions/asks. - There is a 5% cancellation fee due to the company's bank? This is regardless of time before trip. There are other reputable car service companies that give full refunds for cancellations as long as it's at least an hour before reserved time. This company is cheaper than the ones I'm thinking of so there is balance there! But can get complicated, if like me, you're booking for business trip which is an expense but hard to expense a cancellation fee on top of a different res elsewhere. But also, I had one experience where there wasn't any issues with pick up other than the driver switch which had us confused momentarily. We got over it fast and was nothing but a hiccup! But again, if you're sensitive about things like that - just something to be aware of so that nobody is surprised.