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LAX Transport

4.5 (409 reviews)
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Ask the Community - LAX Transport

Do you provide infant car seats?

Yes

How long does the shuttle typically take?

Whatever time you give them for the pickup, that is exactly when they arrive. Someone will contact you before your pickup to confirm the time.

View All 8 Questions

Review Highlights - LAX Transport

Joseph Shipley was a great driver -- all instructions and steps for connecting at LAX were clear and timely.

Mentioned in 43 reviews

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Shuttle2LAX - Going to the airport in LA

Shuttle2LAX

1.8(1.2k reviews)
0.9 miWestchester

Outstanding experience! My driver was professional, friendly, and very courteous throughout the…read moreentire ride. The car was extremely clean and comfortable, and the driving was smooth and safe. He arrived on time, knew the best routes, and made the trip very pleasant. One of the best Uber experiences I've had -- highly recommended!

I saw the Yelp reviews after making the reservation and I was concerned about the many 1-star…read morereviews. However, those were from 3-4 years ago. More recent (last few months) reviews were mostly positive. Hoping all would go well. Upon arrival at LAX, I received a text message that our driver (Donatus) was on the way. I had requested a pickup time of 6:15am as the default time is set to 30 minutes after the flight arrival. I just wanted extra time to deplane, get our luggage and take a shuttle to the rideshare pickup location. We got off the plane and got our luggage by 5:45. I contacted Donatus and he arrived at the curbside in about 5 minutes. He must have been waiting at the cellphone lot. Earlier pickup was better for all of us. Donatus is a safe driver. The ride home was smooth and uneventful. Like I said earlier, I was a bit nervous since this was the first time using the service. I don't think the older Yelp reviews are of concern. Would definitely use their services again.

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Shuttle2LAX - Paul, what are you doing?

Paul, what are you doing?

Shuttle2LAX - Only $20/person from home to LAX or vice versa, period!

Only $20/person from home to LAX or vice versa, period!

Shuttle2LAX - ETA 3hours after pickup. I live 30 miles from LAX. What?!?!

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ETA 3hours after pickup. I live 30 miles from LAX. What?!?!

Go Ride - 9_GO RIDE Transportation_Luxury Limousine Experience.jpg

Go Ride

4.9(187 reviews)
11.4 miEast Hollywood

I researched a couple transport options and different car companies before settling on Go Ride as I…read moreneeded to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride!

We received a text from our driver, Rich, to know when we unboarded the plane. He was very kind,…read moreknowledgeable, and a great driver. We usually rent cars when we're in the area, but if we are looking for shuttle service, we will use Go Ride again.

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Go Ride - Stunning Sleeping Beauty Castle at Disneyland! Blue spires and golden flags create magic. Visit with GoRide LA for a perfect trip!

Stunning Sleeping Beauty Castle at Disneyland! Blue spires and golden flags create magic. Visit with GoRide LA for a perfect trip!

Go Ride - 11_GO RIDE Transportation_Corporate Travel Made Easy.jpg

11_GO RIDE Transportation_Corporate Travel Made Easy.jpg

Go Ride - 3_GO RIDE Transportation_Corporate Travel Simplified.jpg

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3_GO RIDE Transportation_Corporate Travel Simplified.jpg

Curbside Express LAX - The Ford Transit van fit our 8 person party plus luggage.

Curbside Express LAX

4.6(226 reviews)
21.8 mi

Well we made it to/from LAX alive and in time. I will say John was communicative and let us know…read morehow and where to meet, and let us know when he was on his way and if there were any delays. Otherwise, his driving was a little scary; we were picked up not super early in the morning (between 9-11am), but he looked like he was struggling and swerved 2-3 times to stay in his lane. The van was also pretty filthy on the inside; there were nut shells on the floor and didn't seemed it was cleaned for several weeks. I would not recommend especially if your family has any food or pet allergies.

Some things to note in case it's a dealbreaker for your specific situation!…read more - The customer service line doesn't really feel 24/7. For example, I've called in regard to two different booked trips in the past month and only ever got through to someone once (out of about 6 calls total and one unanswered text). - They tend to switch drivers day of trip due to availability and timing which I can totally understand but if you're someone who gets anxious about switch ups like that - just something to note. - There isn't really a way to modify or cancel a trip reservation easily off their website. You'd have to call but as I've mentioned, it was tough getting in touch. However! The little chat function on the website worked pretty quick and they were responsive at first in helping. Then I got ghosted mid-convo bc I think whoever on the other side thought I was done with my questions/asks. - There is a 5% cancellation fee due to the company's bank? This is regardless of time before trip. There are other reputable car service companies that give full refunds for cancellations as long as it's at least an hour before reserved time. This company is cheaper than the ones I'm thinking of so there is balance there! But can get complicated, if like me, you're booking for business trip which is an expense but hard to expense a cancellation fee on top of a different res elsewhere. But also, I had one experience where there wasn't any issues with pick up other than the driver switch which had us confused momentarily. We got over it fast and was nothing but a hiccup! But again, if you're sensitive about things like that - just something to be aware of so that nobody is surprised.

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Curbside Express LAX - Nice vehicle for the airport ride home

Nice vehicle for the airport ride home

Curbside Express LAX - Mini Van

Mini Van

Curbside Express LAX - Our vans are clean, discreet, and reliable.

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Our vans are clean, discreet, and reliable.

Lax Airport Shuttle

Lax Airport Shuttle

4.3(47 reviews)
1.5 miWestchester

They were the most affordable option out of all the private transfers I looked into. I communicated…read morewith Sam by email and he was quick to reply. Our driver texted the evening before to confirm, and again when he was on his way the next morning. He drove a very large shuttle van with plenty of room for our double wide stroller and 3 pieces of luggage. If you request car seats, I suggest telling them the weight of your kids. I requested 2 forward facing car seats but our driver arrived with 1 forward facing car seat and 1 high back booster seat. Both my girls are under 35 pounds and the high back booster is for kids over 40 pounds so I wasn't very comfortable with that but we didn't really have a choice. I'd recommend they ask if the child weighs enough to use a booster before swapping it out. FYI they only take cash and they do not drive to/from Ontario airport.

SCAM. They tied the classic "bait and switch" by pretending our driver did not show up and offering…read morea more expensive option instead knowing all along this was the plan. I don't write reviews often because I'm easy to please and hate to say anything negative when I feel service has been adequate. I have traveled all over the world and booked multiple tours and shuttles (some with no reviews) that were excellent without any issues. My experience with this company was atrocious. I have had better shuttle services in the middle of the Amazon rainforest in Bolivia than this LAX scammer. We had a confirmed reservation. Our plane was delayed. "Samuel Espinosa" assured by gmail email (with photos of the "van" they had for the pick up) they were following the flight but stated they had no phone number for me so had to use email (similar to other poor google reviews that have been removed...they accused the client of providing the wrong phone number). I promptly sent my phone number and offered WhatsApp as an option as well. This was ignored and communication through email continued. Red flag! On arrival I emailed and was told to go to baggage claim and notify when there. I did so and was instructed to tell them what pillar we were located at on exiting the airport. That was done efficiently after bathroom breaks for 8 people and waiting for bags. Then we waited. For 30 MINUTES. No response to any email. I tried to call the number on the website and left a message. No response. Then approximately 3 minutes after I called a guy in full suit came out from the airport doors and offered us a "ride" for $250usd plus tax and tip (previous quote was $165 plus tax and 20% tip) but we had 8 people and bags so would need to pay for two of these special rides (with no credentials but they insisted they were "official" drivers). Uber black at that time was only $150 for an SUV. Surely we looked liked total idiots if they thought we would go for that. They offered to take us for the uber black price when they realised we were not as dumb as they thought. We refused and Instead we booked the uber blacks x2. Costed double but we had no choice. Luckily I had brought along my child's ride safer car seat (awesome but that I would recommend if you travel and need car portable car seats) for short Ubers so we did not have to worry about the lack of a car seat. Not sure what we would have done without it. Uber black was (as expected) amazing. Clean, new cars, with very polite and helpful drivers. Wish I had not bothered with the shuttle service at all. Wasted hours of valuable time which meant we could not get up early to go to Disney the next day. While we would not let it destroy our trip it did destroy my impression of LA and LAX. I've travelled the world and always been very careful about scams but the biggest scammers I have met thus far in my travels to over 40 countries is this company. Maybe I have just been lucky. Or perhaps because it was LA I let my guard down a bit and was a bit lax in usually due diligence. While on our way to Anaheim I did get some very inappropriate emails from the "driver" including one that said "any luck" when it was clear we were looking for alternative transport. When I indicated I knew it was a scam he changed his tune saying "the police made me move to terminal 1" and "I've been here all this time." It was 2am with plenty of space for cars and no police in sight with very few flights arriving at this time. Nobody made him move. He either never existed or took another group that offered more $ than he was going to get from us and then left his friends to scam us. They knew we were standing there waiting, tired, desperate for a ride and instead tried to use that as an opportunity to scam us. This company is an embarrassment to Los Angeles and airport shuttles everywhere. If you want to risk it and book anyway to save a few $$$ then go ahead but it could end up costing a lot more than that including valuable vacation time. I would stay far away. Their price was reasonable but not that much better than others, they include the car seat so was $15 cheaper than others and had such glowing reviews on Yelp I assumed it was a safe bet. They had ONE google review that echoed my experience which has since conveniently disappeared. Not sure why the yelp reviews are decent. Perhaps they figured that all reviews don't have to be good and they could mess up a few reservations and try to make some money off it. Unfortunate because I try to tip well and if my airport trip goes well I tend to make more bookings for the rest of the trip but instead we rented a car and used uber/lyft as we were too traumatised by our airport experience. I'll just stick with Uber Black at LAX from now on. I'd rather pay double than ever deal with a company like this again.

Photos
Lax Airport Shuttle - Airport shuttle

Airport shuttle

Lax Airport Shuttle - Large van for big group

Large van for big group

Lax Airport Shuttle - Booster

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Booster

LAX Transport - taxis - Updated June 2026

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