My name is Steven. I want to say this was the absolute BEST customer service I've ever received…read more Top tier engagement. I felt like I was being taken care of like a family member. Prices good. Service excellent. I will absolutely go out my way every time because I only want this current staff touching my car. The Caribbean guy from Texas was an added bonus because my mom is from Waco. He put the icing on the cake. Beautiful experience. 10/10

The customer service at this location is unrivaled. Awesome staff with professional demeanor. I…read morepaid attention to how they greeted all the other members who were waiting, as well. I was in and out without hassle. Kudos to the manager. Will always be coming back to this location.

Quickly closing in on two years of ownership, the honeymoon phase with my car has not worn off. My…read moreonly complaint is the run-flat performance tires that create a fairly rough ride. As fate would have it, I took the car to the dealership for a recall and they discovered that one of the tires had a small bubble. I figured this would be the perfect opportunity to celebrate almost two years with the car by treating her to some new tires. I reached out to Chris who quoted me $1,200 (including manufacture warranty) for four thick profiled performance tires, which was $1,300 cheaper than the quote that I received from the dealer. Chris quickly placed the order for the tires and called me the next day to inform me that they had arrived. Since the establishment is generally very busy on the weekends, I decided to visit on a weekday in hopes for a quicker experience. Thankfully, there was only one car ahead of me when I arrived. Chris instructed me to pull the car into the shop and immediately began removing the tires (I'm always impressed by a hands-on owner). Less than 30 minutes later, the job was done and I was in the office checking out. As Chris implied, I can confirm that the ride quality of my car has significantly improved. I have been a customer for seven years and have referred many friends and family to the shop. If you're looking for competitive prices and exceptional customer service, I highly recommend visiting South West Tire Shop!

These guys were so fast. I called before heading over to find out the wait - he said he could get…read moreme in pretty quickly. I thought I needed to patch the tire but when I arrived the nail was in the side wall so it had to be replaced. They replaced it within minutes and got me back on the road.

Best tire shop in town! Reasonable prices. They work with u. Service was quick. Came right up to u…read moreas soon and u pull in

They offered me 4 new tires for $440 which is a smashing the good deal but I only got a used tire…read morefor $60. Can't beat it. Install was super quick too. Nice fellows!

Made an appointment on a Saturday to replace all four of my tires. They got me in right away. I…read morewould recommend making the appointment online in advance. It also helps the store prioritize their projects. Staff was very knowledgeable and gave me different options for my tires without being pushy. I opted for the 70k rated tires since I commute a lot for work. They got me in and out in a very short amount of time (1 hour). They have a waiting area that is spacious and had very comfortable padded chairs with back support. The parking lot had a lot of empty spaces available. I didn't know their tires came with such an amazing warranty (free flat tire repairs, tire rotations, etc.). After this experience, I can't imagine going anywhere else for all of my tire needs. Thank you!

A bit of a wait for having an appointment. Not sure what the point of making an appointment was.read more

This place is a complete scam. Sold me a used worn out tire for $60. The brand and tire tread…read morepatterns are different as well, not even mentioning that the tire's condition is so bad that it is unsafe to drive with it. The guy replacing the tire couldn't speak English and he didn't even show me the tire before hand, so I had to trust the other guy but they turned me down badly. Called them and they yelled in the phone claiming the tire is fine. Now I have to replace it again. Be careful. Edit: just figured out that it's 215 rather than my original 205 tires. They even gave me the wrong width. I guess they just had a trash tire and I was there, and since I knew nothing about them at that moment, I got this "special gift" from them lol. They really don't care about my road safety I guess... 2/23 edit: went to an honest tire shop and they told me the side wall is damaged, meaning the tire was flattened before and it's not worth $60. I'll make it 2 star instead of 1 because it's not a complete scam but still a scam as they didn't tell me before hand and they have very bad attitude.

Been going to this Tire shop for awhile now. Best in town. Got my brakes and Rotors done. It was…read morefast and easy. Very professional job done. Good service and good prices. Highly recommend if you need dependable service. Quick tire change as well. Open 7 days a week.

This auto place is the best l have been so far. Very friendly and knowledgeable people know very…read morewell what they doing when dealing with your vehicle much better than the dealer no joke am 100 % serious I took my Toyota 4runner they did hell of good quality work l was blown away. I would recommend people to take their vehicle there for quality work and piece of mind especially now hard times NEAL

Honest Mechanic Alert…read more As someone who has written plenty of Yelp reviews over the years, I don't throw around praise lightly--but this shop absolutely deserves it. My entire family brings our vehicles here, and for good reason. If you can, ask for Ali. He's handled everything for us, from routine maintenance to larger repairs, and the work has consistently been solid and reliable. For context, this shop is essentially maintaining a fleet of vehicles for our family business, and they've earned that trust through honest assessments and fair pricing. I also know my way around a vehicle, so I can tell when someone is being straightforward versus trying to upsell--and I've never had that issue here. Yes, the current economy means car repairs everywhere feel a bit more expensive than they used to. But what you're paying for here is transparency, quality work, and excellent customer service--and that's hard to beat. If you're looking for a mechanic you can actually trust, this place is worth checking out.

had a fantastic experience at Radial Tire in West Sacramento. Tony, Jeff, and the entire crew…read morereally went above and beyond for me. My Mini Cooper was down due to a curb-damaged tire, and they were able to fit me in the same day without any hassle. Not only did they quickly take care of the tire issue, but they also completed a full wheel alignment that same day. The service was efficient, professional, and friendly from start to finish. It's not easy finding a shop you can trust, but these guys definitely earned my business. Highly recommend if you're in the area and need fast, reliable service!

I was at the end of my rope when I found out that Radial Tire was not only willing to mount and…read morebalance my tires on brand new spoked wheels, they had all the right equipment that the wheel manufacturer required. I should mention that these particular wheels require an inner tube, unlike some of the newer styles with different spoke placement. Balancing also requires a finger-style adapter for the balancing machine, something that I had only seen one example of in my many previous interviews with other tire shops. My initial contact was with Tony who must be the manager. When I first listed all the requirements presented to me by the wheel manufacturer and showed him an old (damaged) wheel, Tony didn't think they had the correct adapter, at least the way I was describing it. After discussing it for a couple more minutes with him agreeing that he could do the job if only he had the proper finger-style adapter, he said good-bye and I prepared to drive away. But before I could drive off, Tony was tapping on my side window with the proper adapter in his other hand. He had one of his technicians with him and we all agreed that it appeared that Radial Tire could do the proper job. I told him that I would return the next day with all the tires and wheels. When I returned the next day, Tony was joined by Kirby, the owner of that location plus two or three technicians. Kirby's main concern was that the finger-style balancing adapter fit properly. As it turned out, we hadn't really looked very closely at the fit of the adapter the previous day, and, sure enough, the fingers were just a tiny bit too short to seat properly. Needless to say I was very disappointed. But once again and without saying much, Tony retreated to the office and found a set of longer fingers for the adapter that did the trick. If it hadn't been for Tony, I'm not sure if the problem would have been resolved. So we proceeded to unload everything and I handed Tony my list of what they were to do as specified by the wheel manufacturer. By the time we completed the paperwork, it looked like half the shop personnel was hovering around the tire mounting machine with the main technician reciting the list of do's and don't's that we had discussed. This struck me as about as close to TLC for these tires and wheels as I could hope for at any tire shop. I must have interviewed a dozen shops based on recommendations from a few of my classic car hobby friends before I stopped by Radial Tire Center. This is a professional and competent organization that I will be happy to patronize again in the future.

This is the worst service I have ever experienced. I installed new wheel spacers, and your shop…read moreperformed the installation. After only 3 days, yesterday while driving home on I-80 at around 80 mph, my rear left wheel completely came off because it was not properly tightened by your technicians. I was barely able to control the vehicle and safely move to the shoulder before crashing. The wheel continued rolling down the freeway, and we found it around 300 meters away. The vehicle was taken to another repair shop, where they inspected all the wheels and confirmed that the wheels were not fully tightened properly. I came to your shop to inform you about this extremely dangerous situation, and your response was that this is "not your problem." When I asked whose responsibility it is, you said it is mine. At this point, this matter will be handled through insurance and my attorney.

Came in for a tire a month ago. Paid cash and got no receipt. I go to replace the used tire I…read morebought from this place and the other mechanic can't remove it. Why? This place stripped my lug nut. Now I have to pay out of pocket to get it fixed.