the staff is very helpful. I was able to get a whole new tire for a lot less than I thought it…read morewould be and it was a very quick job so overall great experience

I"m here to add to my long history with America's Tire, as somehow each visit manages to become a…read morestory. Years ago, I was told my original factory rims couldn't be balanced properly. Taking that advice at face value, I spent the money on a brand-new set of factory replacement rims. Ironically, those new rims were improperly mounted, resulting in a vibration that wasn't there before. So my solution to a balancing problem was... another balancing problem. Fast forward to this visit. I brought in my spare wheel to have a new tire mounted. Simple enough. I returned the next day expecting to pick it up, at which point Justin informed me there was "a problem." It turns out my wheel had apparently gone home with another customer. I paused for a moment, assuming the punchline was coming. Instead, I was offered a black wheel as a replacement. The trouble is, I'd previously spent good money buying matching factory silver rims, so introducing one black wheel into the family felt a bit like replacing a missing tuxedo shoe with a flip-flop. Curious, I asked how this could happen if every wheel is tagged with customer information. I was assured they are. So naturally I asked how mine ended up with someone else. The answer was refreshingly concise: "I don't know." I suggested perhaps calling the customer who had accidentally driven away with my wheel. After all, if every wheel is tagged, surely there would be a record of who received it. That seemed like a reasonable plot twist, but nothing came of it while I was there. The result? I use my truck to haul my bikes on weekend rides, and without a proper spare I decided not to risk it. Weekend canceled. Then came the equally enjoyable task of explaining to my wife why our matching spare had vanished and why the proposed solution was a black wheel that wasn't ours. If you've ever tried explaining that sentence out loud, you'll appreciate how little sense it makes. To the store's credit, they called Saturday to say the other customer had returned my wheel. I genuinely appreciate that. Unfortunately, they were closing before I could get there, so the damage, in terms of lost plans and unnecessary frustration had already been done. Everyone makes mistakes. Losing a customer's wheel isn't ideal, but it can happen. What left me scratching my head was that the systems designed to prevent exactly this scenario didn't seem to prevent it, and no one could really explain how it happened. Honestly, I'm left wondering what adventure awaits on visit number four or five or whatever it is. I'm not eager to find out.

Quickly closing in on two years of ownership, the honeymoon phase with my car has not worn off. My…read moreonly complaint is the run-flat performance tires that create a fairly rough ride. As fate would have it, I took the car to the dealership for a recall and they discovered that one of the tires had a small bubble. I figured this would be the perfect opportunity to celebrate almost two years with the car by treating her to some new tires. I reached out to Chris who quoted me $1,200 (including manufacture warranty) for four thick profiled performance tires, which was $1,300 cheaper than the quote that I received from the dealer. Chris quickly placed the order for the tires and called me the next day to inform me that they had arrived. Since the establishment is generally very busy on the weekends, I decided to visit on a weekday in hopes for a quicker experience. Thankfully, there was only one car ahead of me when I arrived. Chris instructed me to pull the car into the shop and immediately began removing the tires (I'm always impressed by a hands-on owner). Less than 30 minutes later, the job was done and I was in the office checking out. As Chris implied, I can confirm that the ride quality of my car has significantly improved. I have been a customer for seven years and have referred many friends and family to the shop. If you're looking for competitive prices and exceptional customer service, I highly recommend visiting South West Tire Shop!

Fast service, will get you in and out in less than 20mins! Vs hours at big name companies, highly…read morerecommend!

My guys here always do a great job and provided me excellent service every time I've needed them…read morethx fellas!

Always quick, professional, and fair prices. Highly recommend. I've been taking cars here for…read moreyears. Hidden gem.

Its 104 degrees out today. I was stressed to the max with a flat tire. Les Schwabb came through…read morefor me. In particular a man named Able let me hurry up and jam over for him to plug the leak. He was so kind and seemed like he truly cared that I was stranded. He told me to bring it in and it was alright if I was a little late that he'd wait for me. Thank you Les Schwabb for employing Able. He is 5 STARS. Im very happy.

Made an appointment on a Saturday to replace all four of my tires. They got me in right away. I…read morewould recommend making the appointment online in advance. It also helps the store prioritize their projects. Staff was very knowledgeable and gave me different options for my tires without being pushy. I opted for the 70k rated tires since I commute a lot for work. They got me in and out in a very short amount of time (1 hour). They have a waiting area that is spacious and had very comfortable padded chairs with back support. The parking lot had a lot of empty spaces available. I didn't know their tires came with such an amazing warranty (free flat tire repairs, tire rotations, etc.). After this experience, I can't imagine going anywhere else for all of my tire needs. Thank you!

I hate when I go to a place of business and feel like I got ripped off! That was my experience. I…read morecame by on a Friday morning trying to find tires for a car build I'm doing. The guy working the front desk brought down a tire saying the tire I'm looking for is a little bigger than what he showed me.i agreed to the size and the price of $300 mount and install for my rear tires. That was a little more than I wanted to spend but agreed anyways. I left them with freshly powered coated wheels and ran a few errands and came back to pick up. He then said he had to order the tires and then had me fill out a contract with agreed price and told me to come back at the end of the day. Little upset that the tires weren't ready and now I had to travel back to my place about 45 min away and come all the way back. I drove off and looked at the contract to price match the tires. Looked like I could've ordered for about 90$ each. So mount and balance was another 60$ each which is pretty steep. I turned around and talked to him and wanted to cancel my order due to the price and traveling back and forth. He said he couldn't do it because he already ordered the tires. Pretty pissed he couldn't cancel and let him know but since I signed the contract I decided to come back later. My wife works on the way to their shop and she picked up for me the following Monday. She bought them to me later. I noticed not a single weight has been put on either wheel. So the tires weren't balanced. Had another shop balance for me. DO NOT GO HERE!!! You won't get a deal, they will lead you on. They will not complete the job they are supposed to do!

This place is a complete scam. Sold me a used worn out tire for $60. The brand and tire tread…read morepatterns are different as well, not even mentioning that the tire's condition is so bad that it is unsafe to drive with it. The guy replacing the tire couldn't speak English and he didn't even show me the tire before hand, so I had to trust the other guy but they turned me down badly. Called them and they yelled in the phone claiming the tire is fine. Now I have to replace it again. Be careful. Edit: just figured out that it's 215 rather than my original 205 tires. They even gave me the wrong width. I guess they just had a trash tire and I was there, and since I knew nothing about them at that moment, I got this "special gift" from them lol. They really don't care about my road safety I guess... 2/23 edit: went to an honest tire shop and they told me the side wall is damaged, meaning the tire was flattened before and it's not worth $60. I'll make it 2 star instead of 1 because it's not a complete scam but still a scam as they didn't tell me before hand and they have very bad attitude.

Honest Mechanic Alert…read more As someone who has written plenty of Yelp reviews over the years, I don't throw around praise lightly--but this shop absolutely deserves it. My entire family brings our vehicles here, and for good reason. If you can, ask for Ali. He's handled everything for us, from routine maintenance to larger repairs, and the work has consistently been solid and reliable. For context, this shop is essentially maintaining a fleet of vehicles for our family business, and they've earned that trust through honest assessments and fair pricing. I also know my way around a vehicle, so I can tell when someone is being straightforward versus trying to upsell--and I've never had that issue here. Yes, the current economy means car repairs everywhere feel a bit more expensive than they used to. But what you're paying for here is transparency, quality work, and excellent customer service--and that's hard to beat. If you're looking for a mechanic you can actually trust, this place is worth checking out.

I brought my vehicle in for two new tires and a tire rotation. Immediately after the service, my…read morevehicle began making a loud knocking/thunking noise from the front end whenever I turned the steering wheel, both forward and in reverse. What was most disappointing wasn't even the noise itself--it was the response when I returned to the shop. I was told that "all cars do that" and that I would need to pay for a diagnostic. No one offered to recheck the wheel installation, inspect their work, or verify that the vehicle was safe to drive. I'm not claiming the shop caused the problem, but mistakes can happen during any service. Tire installations and rotations involve human work, and I expected at least a basic inspection when a new noise appeared immediately after the service. Instead, my concerns were dismissed. As a customer, it's frustrating to leave wondering whether the vehicle is safe to drive and feeling like no effort was made to investigate the issue. Based on this experience, I cannot recommend this shop. Don't go here please go across the street your safety is very important!!!!! Thank you for your response. To clarify, my concern was never that a tire rotation requires disassembly of suspension or steering components. My concern was that a knocking noise appeared immediately after the tire installation and rotation, despite the vehicle not exhibiting this symptom beforehand. I did not ask for a free suspension diagnosis. I asked that the shop verify the work that had just been performed. As a customer, I expected basic checks such as wheel torque, wheel seating, and tire clearance before being directed toward a paid diagnostic service. Had someone simply said, "Let's double-check our work first and make sure everything related to the tire service looks correct," I likely would have had a very different impression of the experience. I understand that the noise may ultimately be unrelated to the tire service. However, when a new symptom appears immediately after service, I believe it is reasonable for a customer to expect the work performed to be verified before additional charges are discussed. I we genuinely looking for a place to take my business fleet and thought I found one

had a fantastic experience at Radial Tire in West Sacramento. Tony, Jeff, and the entire crew…read morereally went above and beyond for me. My Mini Cooper was down due to a curb-damaged tire, and they were able to fit me in the same day without any hassle. Not only did they quickly take care of the tire issue, but they also completed a full wheel alignment that same day. The service was efficient, professional, and friendly from start to finish. It's not easy finding a shop you can trust, but these guys definitely earned my business. Highly recommend if you're in the area and need fast, reliable service!

I was at the end of my rope when I found out that Radial Tire was not only willing to mount and…read morebalance my tires on brand new spoked wheels, they had all the right equipment that the wheel manufacturer required. I should mention that these particular wheels require an inner tube, unlike some of the newer styles with different spoke placement. Balancing also requires a finger-style adapter for the balancing machine, something that I had only seen one example of in my many previous interviews with other tire shops. My initial contact was with Tony who must be the manager. When I first listed all the requirements presented to me by the wheel manufacturer and showed him an old (damaged) wheel, Tony didn't think they had the correct adapter, at least the way I was describing it. After discussing it for a couple more minutes with him agreeing that he could do the job if only he had the proper finger-style adapter, he said good-bye and I prepared to drive away. But before I could drive off, Tony was tapping on my side window with the proper adapter in his other hand. He had one of his technicians with him and we all agreed that it appeared that Radial Tire could do the proper job. I told him that I would return the next day with all the tires and wheels. When I returned the next day, Tony was joined by Kirby, the owner of that location plus two or three technicians. Kirby's main concern was that the finger-style balancing adapter fit properly. As it turned out, we hadn't really looked very closely at the fit of the adapter the previous day, and, sure enough, the fingers were just a tiny bit too short to seat properly. Needless to say I was very disappointed. But once again and without saying much, Tony retreated to the office and found a set of longer fingers for the adapter that did the trick. If it hadn't been for Tony, I'm not sure if the problem would have been resolved. So we proceeded to unload everything and I handed Tony my list of what they were to do as specified by the wheel manufacturer. By the time we completed the paperwork, it looked like half the shop personnel was hovering around the tire mounting machine with the main technician reciting the list of do's and don't's that we had discussed. This struck me as about as close to TLC for these tires and wheels as I could hope for at any tire shop. I must have interviewed a dozen shops based on recommendations from a few of my classic car hobby friends before I stopped by Radial Tire Center. This is a professional and competent organization that I will be happy to patronize again in the future.

This is the worst service I have ever experienced. I installed new wheel spacers, and your shop…read moreperformed the installation. After only 3 days, yesterday while driving home on I-80 at around 80 mph, my rear left wheel completely came off because it was not properly tightened by your technicians. I was barely able to control the vehicle and safely move to the shoulder before crashing. The wheel continued rolling down the freeway, and we found it around 300 meters away. The vehicle was taken to another repair shop, where they inspected all the wheels and confirmed that the wheels were not fully tightened properly. I came to your shop to inform you about this extremely dangerous situation, and your response was that this is "not your problem." When I asked whose responsibility it is, you said it is mine. At this point, this matter will be handled through insurance and my attorney.

Came in for a tire a month ago. Paid cash and got no receipt. I go to replace the used tire I…read morebought from this place and the other mechanic can't remove it. Why? This place stripped my lug nut. Now I have to pay out of pocket to get it fixed.