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    Caliber Auto Glass

    3.3 (3 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

    Services - Caliber Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    1 More Service

    Auto window replacement

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    2 years ago

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    Community Manager

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    4 years ago

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    3 years ago

    Very Friendly service, Very thorough, great communications, completed ahead of plan. I'm very satisfied with JP and the staff.

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    LaMettry's Collision, Inc. of Chanhassen

    LaMettry's Collision, Inc. of Chanhassen

    4.4
    (7 reviews)

    Chanhassen LaMettry's did me right! A lot of places are booked out really far in advance right now…read moredue to labor shortages and supply chain issues, so definitely be patient while booking out. My insurance tried providing me their approved shop list, but lo and behold, the list was out of date after calling around and I found out AFTER I had made the appointment. Well, I got a little tired of the run around and decided to go with a shop I knew did quality work. I started out at LaMettry's Inver Grove by my house for an estimate, and I was so happy that they would reach out within their network of shops to see if they could get me an earlier appointment. Now, Chanhassen isn't particularly close to where I live, but I figured it was worth getting the work done sooner. It was so nice to have them call and set up my rental car with my insurance and have it waiting for me when I dropped my car off! Everyone was so friendly, and even when my insurance was being difficult, Chad, the manager, helped me out and sent the paperwork in. I also really like that despite their parking lot being super full, my car was ready and done when they said it would be. Overall, super professional and great customer service!

    When my Tesla was damaged in a collision accident and also damaged by the towing company, I chose…read moreLaMettry's for the repairs. There was a Tesla collision repair shop in the area, but I chose LaMettry's because they are a Tesla Approved Collision Center, they could start on the repair sooner, and I was able to make initial arrangements with a person rather than on-line. The car required structural repairs so it was transported to their Chanhassen shop and required three months to complete because of the double damage and parts availability. During that time Allen called me twice a week with updates. He also handled all contacts with both insurance companies. He handled coordination with the towing company insurance when I needed a rental car for a week. When I got the car back it was perfect. The new body panel gaps were uniform and symmetrical on both sides. The newly painted panels matched perfectly. Everything worked and the car was beautifully cleaned, detailed and delivered to my local LaMattry's shop for pickup. Thank you Allen. Highly recommended.

    LaMettry's Collision, Inc.

    LaMettry's Collision, Inc.

    2.8
    (48 reviews)

    Second visit. First collision damage was many years ago. Icy snowstorm first damage. This time I…read moreargued with a low brick planter. Bricks win. Outstanding job then and now. They work with your insurance company and win! But I hope I won't be back.

    They incorrectly diagnosed what was a simple fix on my gas cap door. I had to order the part ahead…read moreof time, waited more than a month until they could get the part in and schedule a time to fix it, and then on the day of repair they proceed to tell me they had originally misdiagnosed the issue and that I'd have to start from scratch and order a new, more expensive part, including a more costly repair job because of increased labor time. When I refused and said I wanted a complete refund of the money I'd already paid for the original part, the rep told me he'd have to consult with their accounting department to process the refund. No effort on their part to make it right by offering to pay the difference for the new part, discount the repair job, or even immediately credit my bank account for the incorrect part (they had no issues charging me immediately when I paid for the part funny enough)...nothing but a shrug and a vague promise that I'd get a call from them "in a few days" to process my refund. And guess what? I haven't heard from them since. The motto at the top of their invoices reads, "Every customer leaves with a smile." Certainly was NOT the experience I had. My advice? Take your vehicle to a trusted national brand like Caliber and don't waste your time with a local shop that is sloppy, poorly managed and values their bottom line over customer satisfaction.

    Caliber Auto Glass - windshieldinstallrepair - Updated July 2026

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