Excellent communication, arrived on time, and did a great job replacing the entire windshield…read more Would definitely use again.

Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed

Fortunately for me, Safelite decided to needlessly reschedule my appointment. Because of their…read morecancellation I ended up at Keffer to replace a rear-passenger side window. Not only did it allow me to get the service completed on the same day I'd originally been promised by Safelite, but it allowed me to experience the fantastic, customer-centric service provided by Keffer, and it saved me $170 vs Safelite's price quote. The service, the savings, the timing, the total value! Completely happy with this experience!

From the owner: Windshield Repair? We’ve Got You Covered — Your Place or Ours!…read moreCome to our store and relax while we take care of it, or let us come to you with FREE mobile service anywhere in the Charlotte area. Keffer Auto Glass makes it easy with certified techs, OEM-grade materials, and hassle-free insurance support. 📍 Located at Keffer Chrysler Dodge Jeep RAM 📞 Call now: 980-304-1930

Windshield replacement. Great job. Techs showed up when they said they would and replaced with no…read moreadditional costs. I would recommend.

Owner, Jon Mandel says I reviewed the wrong company. WRONG! You sent two guys to do the work, but…read morethey left, without saying saying anything. You sent me an email saying, sorry you couldn't do the work. My communication with you was really good; your workers were really bad. Here (below) is your quote. Hi Jim, Thank you for reaching out to Safe Auto Glass to assist with your auto glass replacement. The cost of installing your 2007 Mercedes Benz CLK350 back glass in 28270 is $225.00. Our pricing includes EVERYTHING : - all parts and labor - we come to you - clean up and disposal - sales tax - all discounts and promotions Our next available appointment day is tomorrow. To schedule your appointment please call 877-215-7735. Labor-only jobs are prepaid in full and do not come with any warranty. Thank you, Jon Mandel Safe Auto Glass 877-215-7735 safeautoglassusa.com Placing of an order means that you WAIVE YOUR RIGHT to initiate a credit/debit card chargeback under ANY circumstances. All disputes are to be resolved between you, the customer and Safe Auto Glass directly.

Lots of shady people in the auto glass repair business: bait-and-switch, giving low estimates then…read moreupping the price by a couple hundred dollars, etc.). Spare yourself and just hire Brian of Artisan Glass of Lake Norman. Excellent service, friendly, knowledgeable, and competitive price. 100% recommendation.

I had a different conversation with one of Artisan's competitors. The hole was too big to repair…read moreand the crack was too small to replace. It was time to look for another company. Brian came out and said the crack was large enough to replace the windshield. After a two week delay due to other mechanical work on the vehicle we scheduled for yesterday. The new windshield looks great and the mechanical issues have been solved so now I feel confident I can give this SUV to my grandson, if he ever gets a license. Great work and a Great price!

"I want to be transparent: my initial experience was rough due to a calibration issue with my 2023…read moreLincoln Corsair after a windshield install. According to the manager, Derrick, it was a manufacturing defect rather than a shop error, but I was still frustrated at the time. Derrick completely took ownership of the situation. He promised an OEM replacement overnight and ensured it would be resolved at no extra cost. He even came in on his day off to personally oversee the install. My car was delivered today perfectly calibrated, with new wipers and a full tank of gas. Incredible recovery thanks again, Derrick, for the top-tier service!"

Needed a windshield as there appears to be a magnet on my car for rocks. 3rd replacement since I've…read moreowned it... smh.... Submitted a request for a quote online and someone from the call center called me the next day. A little pushy about getting me on the schedule. But hey, that's her job and I need to get it done. Had gotten a quote from Safelite, but Auto Glass Now was $120 cheaper. Who do you think I went with??? Arrived to be greeted in an extremely friendly manner, small waiting room. Asked if they had Wi-Fi so I could log onto work, but they didn't. That was probably my biggest knock. Took about 2hrs. Francine/Francis (can't remember which) is the girl behind the desk. I would listen as she would deal with others in person & on the phone and her knowledge of product and customer services skills are exceptional. This one customer was very rude to her to the point where I wanted to tell him to chill out. But she stayed calm and gracefully apologized. He still left due to being impatient, but it was top notch defusing the situation and not reacting to ignorance. I also checked for any damage, scratches, etc.... that I can spot very easily, and I didn't see any. They did a really good job. I was pleased and would recommend going to them if you need glass work.

Pat replaced the windshield of my car. He provided a great service, showed up on time, explained…read morehow he does his work and was very careful. Highly recommend him. He is friendly, honest and has a very fair price.

From the owner: Specializing in Mobile Auto glass Installation and repair, serving Charlotte NC and Surrounding…read moreareas. I am Fast, friendly and affordable. Feel free to contact me for any of your auto glass needs!

From quote to in-office appointment, this was a fantastic experience. Getting a quote and making…read morean appt were all handled via text while I was in a meeting. Super convenient. The quote was about $300 cheaper that Safelite. I was able to get an appt within a couple of days. I arrived for my appt and was greeted warmly by Nate. He made me comfortable during my stay. The waiting area is very nice and conducive work plugging up my laptop at their workstation. I had about a 3 hour wait time, so this was very handy. Free wifi access with good stable internet. I was able to remain efficient while working. I was able to listen to Nate handle calls over the phone while I was waiting. So kind and professional. He listened patiently and answered questions with care. He's the right person to have at the front desk for sure. He talked to me about my window repair and assured me that they service Tesla's frequently, which gave me instant confidence. I'd highly recommend this location. You'll be in good hands. My car isn't finished yet but I have zero worries. Updated review: As I'm sitting there, the manager comes out. I verified that he was the manager and asked Nate if I could speak to him. Of course, he had no idea why I wanted the manager. Brent, the manager comes out and he sits down to talk with me like we're two friends in a coffee shop. He further solidified my experience there as he was also very personable. He already has an appreciation for Nate and that was very evident in our discussion. My car is finished about 45 minutes ahead of schedule, which is also great!!! As I'm paying to leave, the owner comes out, who is also very nice (it must fun be a common thread at that place). I also tell him about how great my experience was. I can't say enough about this place. My car looks good as new and I'm very pleased. Did I mention they were cheaper than competitors??? I hope that I never have to come back for a window repair but if I do, I know I'm in good hands.

We had a horrible storm earlier this month and a limb was thrown into my back window. I live 40…read moreminutes from Auto Glass. However, they were the only business that would email me back instead of calling due to my mother being in the hospital during this circumstance. Zuzu showcased exemplary customer assistance by throughly explaining when emailing back about the quote offered for my glass clearly in detail. He made sure I knew how they would care for my car and responded quickly to fit me in for an appointment that next day. When I arrived I came in the wrong door but they kindly walked me to the lobby and moved my car for me anyway. My two children came with me. They accommodated us with water and coffee. The kids played with the games in the lobby while Auto Glass updated me as we waited. It was such a good interruption from the stress of their grandma being sick. It has been 2 weeks now and my glass looks great. No leaks. I'm so glad I found Auto Glass!! I will easily always make the drive out to them and will pass on their name to everyone I know!! Genuine people and a honest affordable quote. Thank you all for your help!!!