I'm so impressed with the service by this shop. My husband had taken his truck here and told me to bring my CRV in. I called and got my car in the same day. They were honest with timeframe and even overestimated the time they would need, which I appreciated. They explained everything they needed to do and why, and I felt that they gave me a very fair price. I had seen the $10 coupon on Yelp, but I was so happy with the service that I decided to not even ask for it. I have already recommended them to friends and will be taking my car back. read more

I am so excited to visit Caliber Auto Repair's new location. We have been bringing our 15 year old Corolla to Nick for the past year when he was working from his other location. Although we live in La Jolla, we drive out to El Cajon for this repair shop because I trust them. They are always straight up about what needs to be done, they always buy factory parts instead of cheap ones. They believe that every repair should be high quality. They charge a fair price and their honesty has made me continue to come back. I will continue to visit Caliber Auto Repair, no matter where we live in San Diego county. read more

This place is always a 5 Star every time I come here! Always honest about everything! Chevrolet was telling me I needed a new engine, and at 90,000 miles, I thought it was BS! because of a stupid flaw with their technology, Chevy is robbing people. I called a couple other places and same damn thing, and a whole bunch of money. I called over to Caliber, because of a friend recommendation. Jacob answered and said he read a service bulletin about what was wrong with my engine, and for pennies compared to other shady mechanics, Jacob had my truck running like a beast again, with an engine soak and a chip to keep it in V8 mode. I'm Always going here! read more

I took my car here recently, and I'm so glad I did! Jacob and his crew were on point with everything! They treated me with respect and went above and beyond with their explanations, pricing, and customer service. I will not take my car anywhere else! read more

Most Honest repair shop I have ever been to!! Customer service is out of this world!! Caliber auto is so complete and thorough with their work. I will never take my car anywhere else. They updated me with things that might need to be replaced in the future instead of insisting on a sale or ripping me off by saying it needed to be done then. Sabrina at the front is a doll and really cares about their customers. She walks you through the whole process, your options, and makes you feel welcomed. Thank you caliber auto for your amazing work, attention to detail, and getting my two babies back to running tip top shape!! read more

I recently moved to La Mesa and when my engine light came on a couple of days ago, I looked for someone in the area. These guys had a lot of great reviews so I decided to try them out. I spoke with Jacob over the phone and he offered to do a quick diagnostic to see what codes were coming up. Once there, Jacob told me that the code that came up meant that one of several things might be happening and he would need to spend some time checking things out in the car. But then he read that there was a simple solution for a large percentage of people with my car that had this code. ( a loose gas cap). So, instead of taking my business and money, he cleared the code and told me to bring the car back if the check engine light came on again. Not only is Jacob a very friendly guy who takes time to explain things, he obviously learned an important lesson at some point for his business: that the bottom line isn't always money and that honesty and integrity mean something. He may have turned business away today, but what he gained was not only my trust, respect and my future business, but the business from the people I will refer to him. read more

It's rare to find an honest person, even rarer an honest mechanic. Caliber Auto is run by two genuine mechanics. Quality service, accurate repairs and informative advice, while respecting your schedule and budget is what these guys are about. read more

I would give them a 10 star if I could. Brought a car here for a pre-purchase inspection. From beginning to end they were friendly, efficient, honest and all at the best price I could find. They charged $80 (worth every penny) compared to the $125 quote I had received from other shops. Everything you would want in an auto repair place. Thank God I did. I called and they said to bring it right in. They got right on it. They were so thorough and showed all of the flaws including the awful body work the owners had done. I had even run a VIN check and it said no accidents. Yet there had actually been bumper to bumper accidents. All of the motor problems (junk yard motor) leaking oil pan including a whole slew of other problems. Too many to name here. They even showed a video of what they had found underneath and texted me the report. Stopped me from making an awful decision. I wish they were located closer to me here in Orange County. I would recommend them to anyone. read more

Jacob rebuilt our transmission and used heavy duty quality parts. Most reasonable price out there with the best parts and best service. Other shops wanted to charge more for cheaper parts. He got our transmission running like a champ! Our friend also had went from shop to shop for issues on her car that no one could solve. We referred her to Jacob and voila, the problem was solved and she was one happy customer!! You won't find a more reasonable, fair priced and honest mechanic out there! VERY HIGHLY RECOMMENDED! Don't waste your time looking anywhere else!! read more

My husband and I were recommended to take our cars here from our neighbor. My Audi needed a diagnosis because the check engine light had been on and they were VERY honest when I came back in to pick it up that it was time to let the car go due to all the work it needed. Neither my husband or I know much about cars so to find a honest and trustworthily mechanic is very important to us! We will be taking all our cars here from now on! read more

Jacob and the crew are what everyone is looking for. An honest mechanic that you can trust that is not going to take advantage of people or rip them off. I've had my Ford Truck repaired there and it always comes out better than it went in and usually costs half of what I thought and a quarter of what the dealerships try to charge. read more

I'm so happy we found Jacob and CAR! He's honest, trustworthy, has fair prices and knows his stuff! We have three, soon to be four, cars in our family and Jacob is our man! read more

My son took his car here and they fixed the problem the same day. Very honest and helpful. Thank you!

Jacob and the guys are awesome! Great customer service! Professional enviornment, clean work spaces! Knowledgable staff. Also the communication was peefect as they were working on my truck! read more

I am, I notice, in good company with my deep appreciation for Jacob and team. Sabrina is warm and incredibly efficient. It's a joy to see a team of people working intensely together with such a good team effort. They have a ton of skill and the prices are unexpectedly affordable. Plus, they do a test drive even with a simple oil change to do everything they can to find any issues. I love being able to trust them to say, "Just do whatever you recommend" and feel confident in that choice. It's nice, too, to support a shop in which the owner is working along with the rest of the team. read more

Lucky for us this new shop is close! Know Jacob to be experienced and honest....received great service with a complete list of things to be repaired without any pressure to do them all at once. Will be recommending Jacob and Nick's shop to friends and coworkers. read more

I am glad I found Jacob. Honest and knowledgeable, and resonable. What else do we need from a mechanic? Lucky to be a kind of close to me too. I will recommend to anyone who is in need of a good mechanic. read more

The best part about Nick is he is always straightforward with you. There is no beating around the bush. I have been taking my cars to him for 4 years and it has always been a great experience. Excited for their new location and their continued business. read more

Best place to go for any automotive repairs! Got my brakes and oil changed all in the same day! Reasonably priced and awesome team effort from all employees! read more

Been taking my personal vehicles here since Caliber opened. From a 1994 Ford Explorer to a 2012 Chevy Silverado. All around great people with excellent service. I have never had a single issue, always prompt to give you ( the customer ) a call if there's additional issues that need to be addressed. Will recommend to anyone needing automotive repairs read more

I've been told that there are 2 people you need to trust: your tax person and your mechanic. I can check mechanic off my list. Jacob and his team are very professional and keep my interest at the top of the list. When I come in with car troubles, he breaks it down line by line of what I need. Because I have been low on funds recently, he tells me what I need to make sure everything is ok with the car and we plan out what future things I'll need and when. He could easily have up-sold me things I dont necessarily need, but he keeps his customers first. I'm a member for life. Thanks y'all! read more

We have been taking our cars to Jacob for years and it's always reliable, fast, and honest service. Not to mention reasonable. Nick and Jacob have also helped us with problems on our trailer so the one stop shopping is great. Every time we come to them it's an easy fix! I really appreciate that they call with options on pricing and are really honest about what needs to be done. No upselling here. Wouldn't go anywhere else! read more

Looking for an honest mechanic in the Santee/El Cajon area then you need to definitely take your car or truck to Jacob at Caliber Auto Repair! They have the best pricing and customer service with Sabrina as the GM. read more

Never a bad experience with Jacob. Honest and always willing to help. They have done work and all my vehicles including my Trailer.

Great place you guys! Will Answer all your auto needs great customer service very competitive prices highly recommended I service my cars only in this place very nice people and always nice and warm welcome so whatever you guys need to go to caliber auto repair because they got you!!! read more

This business really is what the other reviewers are stating. These reviews are not just a bunch of friends trying to help increase business. They have truly earned a 5 star reputation as a high quality, very honest and more than fair business. Jacob/Caliber Auto Repair was recommended to us through another local repair shop. This other shop does not work on anything other than Porsche, Audi and BMW's. My husband and I needed a reliable, trustworthy mechanic to do work on our other 2 vehicles which are a Hyundai Sonata and a Jeep Rubicon. We are very particular who we allow to work on our cars. We figured if this other repair shop was willing to stick their neck out and recommend another business we would give them a try. So glad we did! We are always greeted with a warm and welcome smile, when we walk in, by Sabrina. She has such a wonderful spirit and is extremely helpful, knowledgeable and professional. Jacob is so wonderful!!! He is honest, caring and very knowledgeable in his trade. He took whatever time we needed on the several occasions we've been there with our cars, as well as over the phone. On one particular visit, I had a heating concern with my Jeep and he and his team......Arthur, Josh and Cat all collaborated to investigate the issue. Point being, the entire experience there is an "excellent package deal". Besides......they have a most wonderful mascot, "Rocky" who will always greet you when you arrive. Very cool! I don't normally write a lot of reviews unless I feel the business is really worth getting the word out. Well, this one definitely is!!! Give them a try. You will see for yourself what we are all saying about Jacob and his team. Thank you Caliber Auto Repair..........You Rock!!!!! (And so does "Rocky") read more

Jacob is super helpful in explaining things. Great staff! Centrally located near Fletcher Parkway and Cuyamaca St.

can't thank this place enough. customer service .......awesome, repair time.........pretty fast. these guys actually took the time to see what was really going on, other shops keep telling me it was the tires. tires were brand new and even tried another set same issue. they took the time and found a pinched line in the rear reservoir shock. Replaced it with a new one and now drives like it was brand new. Also took in my car that had some issues with the ac that nobody would touch......... car is ice cold now. thanks for all the hard work and actually getting the job done. read more

This is the place to go if you need ANY work done! the service is prompt, very affordable, and the environment is welcoming. Jacob and his team always do an amazing job . This is the most trustworthy shop I have been to, they are honest with their prices and the work that needs to be done. I will be returning here for all future work and appreciate the commitment to customer service and ensuring that their work is always top quality. read more