Quite possibly the worst business I have ever dealt with. I've never written a Google review…read morebefore, but the negligence, lack of communication, and incompetence here were so extreme that I feel obligated to warn others. I brought my car in after a minor accident to repair a few scratches. My insurance issued payment the first day they had my vehicle. Despite this, they claimed they hadn't received the check and delayed starting work for two weeks -- even though my insurance agent confirmed it had been cashed just days after it was sent. After finally beginning the repair, it took another two weeks to complete what should have been a simple job. A full month later, with virtually no communication, my car was finally ready for pickup. When we arrived, an employee discreetly attempted to charge the battery before handing the car over. What they failed to disclose was that they had completely drained it. The car drove home, but the next day it would not start and displayed a major system warning -- issues that never existed prior to bringing it in. I reached out multiple times with photos and received no response. However, they had no problem repeatedly texting me asking for a review. To make matters worse, my car now has scratches that were not there before, my personal air freshener was thrown away and replaced with a cheap promotional one, and the interior was returned dirty. It's also concerning that while their Google rating appears high, their Yelp rating sits around three stars. Given my experience -- and even a local AutoZone employee mentioning that customers frequently come in after issues with this shop -- it makes you question the consistency of those positive reviews. Between the dishonesty, lack of communication, and refusal to take accountability, this was an incredibly frustrating experience. I would not recommend this business.

We had such a great experience with Af collision they made working with insurance a breeze. We will…read moredefinitely be using them again!

Rocky Mountain exceeded my expectationa, working with the insurance day after day and keeping me…read moreupdated. they made sure the job was done well and efficiently as possible. they installed the correct parts and the best parts for my vehicle. Garret answered all of my questions and had exceptional customer service. I will definitely be going back!

This was our second time using RMC. Just as the first time we were treated kindly and so fairly…read more They do a fabulous job and quickly. No need to look anywhere else! These guys are the real deal! Highly recommend!

Windshield was cracked during service. Pictures show it was not cracked when taken in and was…read morecracked upon pick up and they say "ya there's rock chips in there so we can't warranty a windshield" seems pretty convenient that it happens to crack on its own during the 2 weeks they have my truck. Edit: they did offer a 25% discount + recalibration. However, as it happened while they did the work, a partial solution is not a solution. Just wanted to add this in here to make sure I told the full story. Don't go here.

We went in to get an estimate. A very young guy came out and took some pictures after we explained…read moreeverything. We thought he was the guy making an estimate. No, he shared the pictures with the real estimator--who doubles as a receptionist-- and "had to take her kids to school" so she had to leave work an hour early. So she asked us to come back again! so she could look at the damage herself, since she, the receptionist is in charge of writing all estimates. She had sent us an estimate which was not the way we had asked for it--coupling it with a different set of damage. Enough screwiness to stay far away from this unprofessionalism.

They painted a back bumper cover for me. After painting and drying it got bumped over and had a…read morevery small scratch in the paint on the edge. It could have been patched. I would never have noticed it. But they repainted the entire bumper loosing all their profit ! Their paint job was not only flawless it was an incredible perfect match ! Even the tiny glitter in the paint was identical. I was blown away. There price was 20% lower than 4 other shops I got estimates from. I must have chatted with the owner for 30 minutes. What a great guy ! Easy to see why they do top notch work. I am in Pleasant Grove Utah so is Sandpiper.

I have known the owner of Sandpiper for nearly 30 years. He has repaired quite a few cars for…read moremyself, my friends and everyone has been very satisfied with the quality of work performed. Two months ago, Sandpiper repaired the rear bumper on my wife's vehicle and the paint match was perfect. Now my vehicle was struck in a parking lot and I am driving over an hour to get it repaired again but I have complete confidence that it will be done right the first time.

Very helpful with my car repair on my fleet vehicle. They did a great job. Definitely recommend!read more

While trying to close on a home, of course a teenager runs into us without looking. It added to an…read morealready stressful time, and we began looking for someone that could do quality work but as soon as possible. We called 5 diffeeent companies and everyone had a wait time of 2 weeks+. Dent Masters got us in the very next day and fixed my baby up to look as good as new in less time that what it would've been to get our car looked at anywhere else!! Great work and great customer service!!, thank you Dent Masters!

Domenico's shop was able to help us with a hood that was dented from a car wash incident.. looked…read morelike a tree fell on our car! After a very friendly visit, Domenico held onto the car and kept us informed on when parts would arrive. Although let's delayed, he kept us up to date and very professional playing intermediary with the car washes insurance team. Once parts arrived, he was able to fix the hood and get the car back to su the same day! Hood looked brand new and he even buffed out some scratches that occurred around the hood as well.

Dropped off my car to have collision work form a boulder hitting the back passenger side and Rico…read moremade the experience easy. He dealt with the insurance company and had the car ready in a few weeks. When we picked it up I noticed a slight difference in paint and Rico said don't worry bring it back. Since we were missing a piece and he called me as promised once he received it. I brought the car back had some touch up done, the piece was put in and car looks new again. It was a pleasure working with him. He's very professional, nice, and down to earth person. Would recommend him to friends and family.

Their services were efficient, straightforward, and quality, but more than anything they are a…read morekind, down to earth family who treats you like you're one of their own. There was no non-sense, no hidden fees, no headaches, just the help I needed by a team who worked well for an amazing value. I've recommended them to anyone and everyone I know who has had car trouble. Whitlock always comes through.

Whitlock's exceeded my expectations and then some. Not only were my repairs performed expertly, but…read morethe team went above and beyond to complete them on a tight timeline. I also appreciate that they made the insurance claim process effortless. Very fair prices as well. Thank you so much!