Had my car repaired here recently, and the whole experience was perfect from start to finish. They were kind, friendly, did great work, and most important did what they said they were going to do when they said they were going to do it. Would totally recommend Caliber. Special shout out to Tom and Ray who handled my case like I was a real person and not just a number. read more

I had a minor fender bender in my Benz and the repairs make my car look brand new again. The staff is phenomenal - Mike, Ray and Kristin were super knowledgeable and very nice. Worth every penny to take it to the right collision company. For the value it is Caliber Collision for me! read more

I needed to go to a collision place when a deer hit the side of my car. From the moment they had my car communication was never an issue. I was kept informed via phone call or text. If you need any work done and you want it done by nice people, who will get the job done right and quick take it to caliber collision on 9th street. read more

Brought my. car in to have my bumper fixed. The work that was done was great I have no complaints. They really take their time to explain each step of the way. The turn around time exceeded my expectations. Everyone I interacted with was personable. read more

Amazing service and works with all the insurances company's to help you with your car/truck. Donna is A+ in service and helping. So glad we went there, It was a friend that recommended to the business. We would recommend this body shop to friends and family. They have it all there for all your needs even if you need a rent a car they will help. We can not say enough good things about this business. There is another lady working there we will give her an A+ also. They all know how to take care of there customers from start to finish. Only prob I cannot leave a photo is, The company totaled our car. read more

OUTSTANDING SERVICE. Very professional with answering and guiding me in the correct direction with my vehicle claim. With every question I asked, I feel I got the perfect responses in order to help me move forward with my car repairs. THANK YOU CALIBER! read more

Donna and the team here did an outstanding job on my car! I just bought my Kia a 2022 Kia Soul and I was involved in a Hit and Run. I wasn't hurt but just looking at the damage I just wanted to scream. A family member referred me to Fenza's and I'm so thankful that they did! I was so happy to see my car looking just like new, the day I drove it off the lot! If you need a place to take your vehicle it is here!!!! read more

Once again, Fenza's to the rescue for me! For the past 16 years she's been my go-to person each time my car gets hot. Maybe 10 or 11 times easy. I live on a main drag where vehicles are hit and totalled frequently resulting in many repeat visits to Donna and her crew. Donna's knowledge of insurances is VERY impressive and always CORRECT! This is how and why she ends up saving me money and aggravation! I highly recommend Fenza's Auto Body to everyone with car accident damage. Excellent. read more

Fenza's has a used part for my Audi. Drive an hour to get it. Had the pleasure of meeting Donna Fenza. Super clean shop, 64 years in business. Would highly recommend them if you need body work. read more

The best auto body repair shop I've ever dealt with. Over 60 years of experience at the same location, so you know what you're getting every time. I highly recommend Donna and her team to anyone. They always go above and beyond, and customers are always satisfied. read more

I had the privilege of being serviced by the Chester Township facility. From the very first day I was very upset and stressed. I woke to see that my car's front bumper was just torn off, and at the time I didn't know what had happened. My insurance gave me several businesses to contact for repairing my vehicle. The first one I picked was closest to me, so if I had to walk back home after dropping off my vehicle, it wouldn't be a long walk. But after getting the estimate, they wouldn't be able to service my vehicle until the following week. So I contacted my insurance company and they contacted Caliber Collision, and were they were able to get me in that day! Ever since then I've been impressed by how much they value each individual customer. I mainly dealt with Ray, who is just a gem! He really made my experience memorable, from contacting Enterprise when there was a slight issue, contacting my insurance company for me after I got my vehicle back, but noticed a problem, that had nothing to do with the work they did. He presented it to my insurance company, and thank you Jesus, they agreed to fix it under the claim. If not that would have cost me over $1500 dollars to repair myself. So my vehicle had to be sent out for this repair, that Ray handled finding and making sure that it was serviced. But when they got it back, it wasn't repaired to the standard of quality, so it was sent back. And when it was time for me to get my car back, I was at work and Ray drove it to me to make the exchange for the rental. I would absolutely, without a doubt suggest that anyone that need services of collision repair, run to Caliber Collision. Oh yeah my car was even cleaned inside and washed, very nice job, too!! read more

I was victim of a head on collision where my car was towed to an impound lot. Lucky a friend suggested "Fenza"s Auto Body" who had my car taken to their facility saving me huge charges. I called my insurance company who told me to call the other person's insurance company (WHAT??!!!). Then I was called by Donna the manager of Fenza's who took over and walked me through all the paperwork and had conversations with the insurance companies to make sure I was treated properly, and Donna was able stop the stalling of the insurance companies. Donna made sure the correct forms were completed and expedited the settlement saving me days of needless work by calling my provider while I was in her office to make sure there were no misunderstandings. Insurance companies have a way of charging premiums then forgetting you are a client - NOT FENZA'S they are on top of each case as if it were the only one. Never have I received such Personal Assistance from any company. I have made it my mission to be sure my friends and family know of the service you can get at only one place: FENZA'S AUTO BODY. read more

I recently discovered some damage to one of my doors on my just-paid-off Honda. Thankfully, several coworkers and friends had mentioned Fenza's Auto Body in the past and I immediately went down there to see if they could help. They were very kind and were willing to do every step in the claims process if I didn't feel comfortable doing it myself. After a few days once the adjuster came and did their estimates, they told me what they were going to need to do and got started on it right away. These things take time and it looked like I would need a rental after all so they set me up and I was on my way. Not even a week in the rental and I was notified it was ready and was she beautiful!! They spared no detail. Not only was the work done and no damage was visible whatsoever, but management left me a very kind thank you note on my dash, the car had been washed/waxed, and the receptionist gave me some little hard candies and keychains! I am so glad I went with Fenza's! read more

It turned out my car was totaled and so they had no interest in doing repairs. Even so, Donna was extremely helpful, giving good advice and explaining how to navigate the insurance system (she should have been a teacher, she is good at it and seems to enjoy it). read more

Just picked up my car at fenza Auto Body. Very satisfied with the finished product. This is the second time I have used fenza and both times had great results. I love the idea of having a rent a car on the premises the day I dropped off my car. Just call Donna, and put your mind at ease. Thank you for the great customer service and body work. I would highly recommend this business read more

Unfortunately I was involved in a car accident on Oct 25. The other guy was at fault. My car wasn't deemed a total loss until December 28. Without assistance and guidance from Donna Fenza, I might still be waiting for my insurance carrier to act. Donna and Lillian were very courteous and helpful during the entire period from when my car was delivered to them several weeks ago, until last week when it was finally declared a total loss. They displayed confidence and knowledge dealing with the insurance company and I felt that they were acting on my behalf not the insurance company. read more

Fenza's auto body is first rate. Wouldn't go anywhere else! Can't recommend it high enough! (from Bob Britton)

What can I say about this body shop but amazing service from the time you walk in the door and meet The Girls who walk you thru everything from contacting your insurance company to getting you a rental if you need it. All the way to when your Car or Truck is completed just like new with a Thank you card and bag of candy waiting for you in your car. This body shop puts in that little extra to make what may have turned into a bad day into one you can smile about when you get your vehicle back. My 5 start rating was honest because they have a 5 star staff. read more

This shop is top notch. You'd never know it by the location, but it's truly the BEST place to bring your car. Donna and Lillian helped TREMENDOUSLY after my accident and made sure to guide me every step of the way. Their knowledge is unmatched. read more

i got hit by a car . went straight to Fenza auto body and they handled EVERYTHING!!! down to calling my insurance company . I only had to pay my deductible. awesome service!! will always come back read more

They really took care of me. I went there after an accident (fender bender) looking for advice and Donna was great. I was sort of freaking out bc I didnt get the guys info but she told me it was alright and that it was actually good that he didnt get my info since I caused the accident. We actually called my insurance provider in her office and she told me what to say and what not to say. They took care of getting the rental for me. Luckily I had that covered under my plan. They were able to get me into an SUV instead of a compact car which is what the insurance company said they would be able to get using their rental agency. They gave me a 10% discount on my deductible so it was only $450 when all was said and done. They only used factory parts. It took about 12 days to complete the work on my car but it looked beautiful when they were done with it. You would have never have known that I did $4,500 worth of damage.....Ouch!! They seem like they genuinely want to get your car fixed and back on the road without an inconvience or taking advantage of you. I will be going back here if I have to. Hopefully not though. **I mistakenly posted this review under the wrong Fenza's Yelp page years ago, so I wanted to repost it to the correct page - Fenzas Auto Body. They deserve the recognition. read more

This is my 2nd time dealing with Fenzas. Got in an accident with my 2018 Durango, it looks brand new. Lillian, Donna, and Gary were all extremely helpful through this whole ordeal with helping me figure out insurance, calling with updates, they even got my rental picked up for me right from their shop which was a huge help. My dad also uses Fenzas. Highly recommend!! read more

I just got our Honda CR-V back from a dented door repair at Fenza's. Everyone was so helpful and kind. The car was detailed inside and out and the repair is incredible. It looks like a new car. The paint matches exactly. They hooked me up with a nice rental car while they had it at a good rate. I will be back and will tell my friends. Thanks. read more

How I met these guys was by accident from the beginning to the end was an extraordinary job done.. They helped me through the whole process, from the paperwork to the rental car... you're doing a great job keep up the great work!!! read more

The staff at Fenza's are the most experienced in dealing with insurance companies claims. Once my vehicle was in their facility, I need not lift a finger. They handled all the details. Rental car, adjusters, and claims department. I never had to speak to any insurance reps at any time. The Work was completed within 2 days of the visit from the insurance company and workmanship was outstanding. Fenza's Auto Body is a class act!! read more