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    Caliber Collision

    5.0 (7 reviews)
    Open 7:30 am - 5:30 pm
    Updated 2 weeks ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Rear-end damage

    Caliber Collision Photos

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    5 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    North Penn Mazda

    North Penn Mazda

    (56 reviews)

    Not sure where to begin, so I will say if you are in the market for a Mazda, you need to come to…read moreNorth Penn and ask for Dan O. (If you can pronounce Oestreich, go for it). I currently lease a Mazda and the lease wasn't up yet. Since I got my Mazda in another state, I was taking my car to Faulkner for service and they reached out to me to see if I was interested in getting in a new Mazda. I hadn't thought about it bc my lease wasn't up but I went and talked to one of the sales team. The deal wasn't quite right so I was just going to hold off. The sales person was very persistent and we finally had a deal I could work with. Asking for next steps, the customer service went from ok to completely aggravating! To be fair, my DL was expired, I had lost the camera card and only had the temp internet one bc I requested a new camera card. I was told the couldn't title and register the car with that. I researched and that is false. In the meantime, I found the camera card and let them know and they just gave me a hard time. Overnight I found the same car I wanted at North Penn. I made an appt. for Monday with the AI assistant. The next morning I received a text from a lovely person named Jamie. Jamie put me in touch with Dan. I decided to pop in & see Dan. As luck would have it he was available. He listened about the nonsense from Faulkner and he confirmed he could work with my license documentation. He then got right to work. I thought he was just going to work up some numbers but I am leaving with the car today!!! The deal and the customer service was nothing short of Amazing! I spent 3 days speaking to Faulkner, Dan hooked me up in 2 hours. (Side note! Faulkner sales team , but I loved the service center. ) Anyway, Mazda North Penn, go there, even if you weren't looking to get into a Mazda!

    I reached out to Mazda saying, "look, the past should ideally be the past but I want to give you an…read moreopportunity to fix this" *suspense music* No answer. Amanda, I sent you a very nice email, explaining how I'd gotten dozens of messages about my review from people, the post itself has 17k views and if just 1/10 of 1% of people who were going to buy a car from you decided not to, you're looking at 1/2 a million dollar loss. You would think that even when I said I plan to buy THE SAME CAR again, newer version of course and said I also have John Kennedy Mazda I can go to, something would have clicked and she'd have thought "I can get rid of a review that's really cost us money and likely sell him ANOTHER CAR by fixing two small things on the car". (Window motors) I didn't ask for money, I asked for nothing other than "let's make a better second impression" and meant by both of us. *crickets* I truly hope you're outsold by your competitors as your customer service is dog water

    Caliber Collision - bodyshops - Updated September 2026

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