Problem: Check engine light - P155 error, catalytic sensor failed…read more Reasonable estimate to repair and the problem fixed. Next problem: The vehicle has to be driven an unknown number of miles, at a steady unknown speed for 10 miles, for an unknown number of times, for the computer to calibrate with the new sensor. After 30 days and multiple preliminary tests, Encinitas Automotive gave the green light for the Smog Check. Service is personal and friendly, and will be my goto for automotive issues.

Very pleased with our experience here. We had a brake issue on our drive along the coast. We had a…read moreshort time to find a mechanic and stop, but Peter was very very helpful and fixed our issue in two hours time!! Would highly recommend this place!!

Excellent service. I received a quote to install a splash guard and scheduled an appointment. They…read morewere very thorough, honest and even gave a discount on the service as they did not have to install the full piece. What a honest and well run family repair shop!

Had an 8:30 a.m. Saturday appointment for a check engine light and several other items. The check…read moreengine light turned out to be a cylinder misfire, and what I thought might become a very expensive engine repair ended up being much more reasonable than expected. The team at Phan's diagnosed the problem, explained everything clearly, and completed the repairs professionally. They also took care of several smaller items while the car was there, which was very convenient. It's not always easy to find an honest, reliable independent mechanic, but we had an excellent experience and would definitely recommend Phan's Auto Repair. As a bonus, Stars & Stripes gas station and car wash is right around the corner, so you can fill up, get a great car wash, and call it a day.

Quick appointment call and maintenance was fast and at a competitive price. If you ever need…read moremaintenance come here highly recommended.

Amazing team that will take care of you and that is very knowledgeable- 100% would recommend going…read moreto them !

I called Ferguson's Garage for a smog. They scheduled me right in. Very friendly and helpful. I…read moredropped my car off, went and had lunch at one of the many nearby restaurants. Within 20 minutes I was texted my car was ready to pick up, just as I finished lunch. Great, convenient service.

Took my 2017 Acura RDX in for an issue with the AC. Received an estimate of $2400 to replace the AC…read morecompressor which seemed a bit high, but I assumed most of the cost was for the compressor. However, it turned out the compressor was $700, and the labor was $1700. I complained about the labor cost for what should have been less than a days job, but Furgerson's tried to explain it was justified. In fact, they claimed they have lower labor costs than other shops in the area. I felt I had been gouged and don't plan on returning to Furgerson's.

Brought my vehicle in for repairs. I was impressed with Gary who has been running this business for…read moreyears in our community. He quoted me a fair price, he updated me on the status of of the repair while it was in the shop and did a wonderful job after it was completed. It's very rare to find a mechanic who I can trust to be honest and fair. Gary checks those boxes and being from Hawaii, he shares the Aloha spirit with all of his customers. Mahalo Gary! Keep up the good work!!

I've had a few visits and have received excellent care each time. Gary was awesome in advising me…read moreto check whether something was under warranty, something I hadn't considered since the car was nearly 5 years old. Turns out it was so he saved me a lot of money.

These guys are great. I've used them consistently for my vehicles over the past 4-5 years…read more Today, I took a Mercedes in and it was found I had some issues with the exhaust. Project that would have likely cost me several thousand dollars. Ian, their advisor, instead shared with me that I had an extended warranty with Mercedes and I could take it to them to have the work done for free. I've never dealt with a shop who's ever done something like that. Highly recommend

OVERCHARGING - I brought my 2005 Jeep Wrangler here as a new customer to replace the driver-side…read moreseatbelt buckle. I supplied the part myself because Jeep no longer makes it, and I asked for an estimate for labor only. I was quoted $480 and was explicitly told this was a high estimate and that the final cost would likely be lower unless the job turned out to be unusually difficult. This repair is very straightforward and, based on standard repair information and widely available tutorials, should take about one hour. This is not a complex or labor-intensive process. There are four bolts to remove the seat and one other bolt to remove the receptacle for the seatbelt. When I picked up my car, I was charged the full $480 with no explanation. The invoice did not include an itemized breakdown of labor hours, labor rate, or how the charge was calculated. After I questioned the charge and pointed out that this is typically a one-hour job, they reduced the price by $50, bringing it to $430, which is still extremely high for this type of work. They later offered $100 off as store credit if I brought my car back, but I'm not comfortable returning, since my concern is being overcharged in the first place. This shop had an opportunity to fix the issue by issuing a fair refund, and they chose not to. I was hoping this would be an honest, reliable shop for all of my future repairs, but they have lost my business. If you're a woman, I'd recommend coming here with a man so you're not overcharged based on assumptions. After reading other reviews, I noticed that another woman described a very similar experience of being overcharged, which makes this feel like a pattern rather than a one-off mistake. I left feeling like I was taken advantage of. Once I pushed back, the cost suddenly dropped, though still not to a reasonable amount. Based on my experience, I would not recommend this shop. Transparency and fair labor practices matter.

I moved back to San Diego from Seattle months back, and my poor 2005 Lexus got a bit thrashed in…read moreSeattle's weather & needed some work. I spoke with Todd there, and he was able to help me with every single thing that needed to be done with my car---they even gave me a loaner car to drive while they worked on my car---super helpful and a GREAT perk. They are friendly there and never tried to upsell me on anything that wasn't needed---super important to me as a woman/person who doesn't know much about cars. I just want to put in my key and drive, lol! Todd was very honest and took care of everything I needed. The oil change was very reasonably priced. I needed brakes and also a new back tail light, which Todd found the same exact light outside of the dealership that saved me money (everything on Lexus is $$$ to replace). I appreciate that, as I don't have the time to search for parts and other places to get a deal. This is my new, one-stop shop & so happy I found it! Thanks for the great customer service, Todd! I will be back for my car needs! I highly recommend this place.

I don't recommend this business. I went in with an estimate…read morefor repairs. After I paid and picked up my car. I went back because my car was not running right. They refused to fix my car. I am still waiting to hear back from my credit card company. However had to take my car somewhere else. The mechanics told me Charlie's Auto had done an unprofessional job and had silicone everywhere in the engine.

I rocked up having not called or anything, Moises was friendly and gave me a $100 inspection on my…read moretruck for free! Highly recommend him! Kano

Great auto shop fast and reliable very helpful. They helped us and we're so nice to us . They speak…read moreSpanish . Buen servicio , los recomiendo y muy amables con nosotros .