NC Automotive came highly recommended by a long time friend. The first thing I noticed was was the shop's cleanliness, quickly followed by the warm welcome of Cindy at the front desk. Then came the service. I dropped my wife's minivan off to have the front brakes replaced. There was excellent communication throughout the whole process, including a very thorough written assessment of the whole vehicle, which included color photos and a write-up of not only the issues I knew I had, but other areas of concern that were identified during the the initial inspection. The quoted price was fair, I approved the work and the brake service was completed the same day, because they had the parts in stock. When my wife came to pick up, she was thrilled to find that Eric (the owner) had not only completed the work quickly, but also solved a curious situation that we had been dealing with: when making left hand turns, the van would alert us that the sliding door was not closed, even though it clearly was. As it turned out, the little rubber boot that covered the sensor/switch for that door had become worn enough to keep it from being pressed completely which caused the car to think that the door was open. In closing, I now understand why this shop came so highly recommended. I can't think of a single reason why I'd take my car anywhere else. Thank you again, Eric, Cindy and the whole North County Automotive team!!! read more

I have used them twice now for my vehicle. Both times they had great communication & offered options like buying parts new or saving money to order a used part . I appreciate their honesty & will continue to use them. I also did a pre buyers inspection before purchasing a car at a used car lot & he was thorough & gave me an honest packet of everything I should be aware of before purchasing. That was super useful! read more

My dad was a longtime customer of North County Automotive, and I became a customer as well. I completely echo his sentiments: great customer service, quality repairs, honesty, and integrity. They've consistently been straightforward, reliable, and easy to work with. It's reassuring to have a local shop you can trust, and I'd definitely recommend them. read more

Second visit. Incredibly professional. I brought in my 2006 Hyundai Tiburon, which I maintain myself. I wanted a full checkup and recommendations. I ended up approving about $5,000 worth of major repairs that I would not do myself, all of which made sense. A good old car is worth keeping, and now my old Tiburon is driving like new. Thank you, Eric and all the masterful mechanics. And thanks Cindy for your great service. First visit. Excellent. Just what I'm looking for in a small, personable, quality garage. Great personalized service for a reasonable price. I will be back for any service or repairs on all my cars. Thank you, Eric and Cindy. read more

Erik and his team have serviced both mine and my husband's cars for the last 3-4 years. North County Automotive's quotes are easy to understand and show you things that should be done right away, or items that can wait. I very much appreciate that Cindy is able to walk me through the estimate and talk about what I really need to fix so I can manage my budget and help my car last as long as possible. They even pick up my car from my home for service because I live in Hidden Meadows in Escondido. Thank you again for having a great repair shop and helpful and polite employees. read more

I needed to get my car smog checked. I was able to schedule an appointment really quickly. I was in and out in 20 minutes. The staff was really helpful and friendly. They were up front about the services and I didn't feel like they tried to pressure me to get anything else checked out. read more

Great customer service. Quality repairs with honesty and integrity. I'm a customer for life.

I have finally had a positive experience with auto repair! My 2007 Jeep issue was diagnosed, I was informed of options AND kept informed until work was completed. No surprises! Cindy and her team performed the way I had always wanted to experience! Nice!!! My Jeep Patriot now drives like a car instead of a truck...and the AC works for the 1st time. For the first time in 60 yrs I was pleased with an auto repair experience! read more

North County Automotive - 2007 Jeep Patriot and my partner Noel - Auto Repair Near Me - Vista, California

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I have a 2012 Ford Escape that had been neglected over the last few years. I wanted to get it back into shape for a family member, but the repair shop we used for years was sold and no longer has the same quality anymore. I'm grateful we found North County Automotive. They went over the vehicle and sent me a plan with all the necessary repairs, and some that were recommended, but optional. The pricing was better than I expected. The car was finished in 2 days and we're very happy with the quality of the work. Communication was the best part of the experience. Everything was discussed, crystal clear and I got several updates from the front office as needed. This will be our new repair shop in the future. read more

NCA is my shop! That's what I tell everyone when they ask about recommendations for auto repair and service. Thorough, reliable, efficient, experts, and most importantly they are honest. Been going to Erik and his team for years and trust is everything to me. Cindy and Rick in the office are super friendly and explain everything well -- whether certain things need fixing asap or to be done at the next service. That really helps my budget to have options and get the most use out of the car parts. They value and respect your time. I've had to emergency tow my car to them and they fixed it same day-- it's fantastic to have no downtime at all. Picked up my good ole 17yr old Toyota and I was back on the road & into my routine... just like that. The new location has a lot of stairs to get to the front office, but do not worry, you can drive around back to avoid the stairs (my mom is handicapped and was thankful for that when she got her car serviced!). Thank you for being "my go to shop"! read more

Have been using North County Automotive for several years and will continue to use them for many years to come. I always receive great service at a fair price. They take the time to explain what needs to be done and all of my options. Service and repairs are always well done in a timely manner. It's great to have finally found a shop that does quality work and never tries to suggest work that isn't necessary. I highly recommend them. read more

I have worked with several shops over the years for personal and fleet service. I usually don't take the time to leave a review but I was really impressed by this locally owned shop and what great service they provided. They always used quality parts and were very fair on pricing. After bringing 3 or 4 vehicles they are now my go to for automotive service. Erik has always done a great job and I wish we could find more businesses like him. read more

North County Automotive - Auto Repair Near Me - Vista, California

Responsive and reliable service. My go to location for all my auto service needs. Cindy in the office is terrific. read more

Super stoked to have found this place!! They fixed my brakes on my Jeep after a bad experience at a shop in Texas, they seem very honest and not pushy at all! They kept me posted on everything that was going on, got a phone call after their initial inspection, I felt so "in the loop" as one should when your baby is in the shop. They seem very experienced and super knowledgeable. Will definitely be back if I'm still in the area!! Thank you North County Automotive!!!! read more

Eric is awesome. Prices are fair and he stands behind his work. I'm glad I found this place and will start brining all my cars here.

Found this shop through AAA. Rex and everyone are really outstanding. They went above and beyond to get my mess of a car back to purring like a kitten. I had to get a new battery installed (among other things) and needed to get the car smogged, they drove it around for me until that was possible, which is really not their job. I can't recommend this place enough. My car was in the shop for a few days and I was always informed of what they were doing, when they thought it would be ready, and how much it would cost. Complete transparency and exemplary professionalism, not to mention just really good guys. Rex should bring his pugs to the shop though, maybe but them in little mechanic outfits, otherwise there is literally nothing this shop could do to improve. read more

I am a recent convert from Dealer-only servicing. Erik and his team have serviced my family's Prius, Camry and Lexus SUV. My ex-husband is a "car guy" with almost 20 years in the industry (Yes, my X and I get along famously now that the divorce is final). He highly recommended North County, and now that I have experienced first-hand the service and integrity of North County Automotive, I have no qualms at all trusting my high mileage vehicles to Erik. Most recently, he serviced my 2013 model SUV with 102K miles. At this age and mileage I knew it probably needed some work. When they called with the estimate, they explained what they recommended and (most importantly) why. The one item I was worried about initially they said was fine - so I know they don't take advantage and fix something that doesn't really need it. I really appreciate that. I will definitely be sending all my vehicles for service in the future. read more

Awesome quick and knowledgeable service. Came in from a family friend recommendation and sadly I wish I had learned about them long ago! Erik and Cindy both are great at their jobs! Give em a chance and you won't be disappointed read more

We did a suspension service on our large box truck, and A couple days later we took it for New tires at discount tire. During the process something went wrong with the new suspension, after a phone call North County send a technician over there immediately, call made arrangements for a ride, and had it fixed by next business morning, This is much appreciated and to see people stand behind their work is great read more

We found North County Automotive "by accident" but not because of an accident. :-) We've been using them ever since. We've taken four of our cars there over time -- mostly to keep up with regular maintenance. Owner (and head mechanic) is knowledgeable, skilled, honest and humble. The charges are fair. He doesn't do work that doesn't need to be done. He looks out for the safety of the vehicle. He recently was also able to fix an electrical issue in one of our power seats -- something we would typically have needed to take to an electrical shop. His mom runs the office and her communication is timely and responsive. read more

Excellent customer service, very friendly and time efficient. Honest and professional work that is very hard to find these days! All around wonderful place read more

Eric and the team at North County Automotive are simply the best. If you want an honest and caring auto repairer, look no further. They have worked on our personal vehicles as well as countless others for our friends and family. I highly recommend them! read more

Love these guys. Solid hard working guys. Cindy in the front office is a dynamo. Every time I have a problem they have fixed it. Every car I bring them it never a problem. They are really reasoning price. And if it's too high they will work with you to get you back on the road. Yes I would totally recommend them read more

Eric is the best honest fast I've taken my vehicles to these guys many times and each time I'm more satisfied then the last time If you want top notch work and reasonable prices this is the place friendly helpful so much so that I can't wait till I can take my car back to him these guys are amazing Thank you so much Eric The coslows read more

These guys are really, really good. If you want an honest, honorable mechanic, Erik is your guy. He goes out of his way to let you know exactly what your vehicle needs. No slimy up selling or smoke up your wazoo. He's quick too. He's got my business for good. read more

First to start off with this place has a very nice secretary. Now to why I brought my car in, I had a misfire that I couldn't diagnosis myself and wanted to get an answer. Dropped the car off for a diagnostic at 9:30 and received a phone call around 1:00. The mechanic said that they've done tests and still couldn't figure out what the issue was. Also said they're gonna need more time to find out what the problem is. At this point I was charged for more time to figure out what's going on. Fast forward to 4:30 I get a call saying they've narrowed it down but wasn't still 100% on what the problem was. Now I understand it's tricky with an engine misfire but I could read the code that said cylinder 5 misfire and replace the fuel injector, after I already replaced the spark plugs and ignition coils. After picking the car up I go home and get a call the next morning that they forgot to put my engine cover back on. What the okay cool I'll come by and pick it up. Get to the shop the cover is on the ground next to the door. After saying I'm not gonna go through with them installing parts I decided I'll do it myself since I know how to. Now as I'm working on my car I notice my positive module on my battery has a cover was not on and just sitting next to it. That's not right, then I continue to my engine where they ripped my heat shield foam that protects the coils and wiring from the manifold. Not very pleased with how my car was handled. read more

I am so grateful to finally find a trustworthy repair shop that does great work at a great price. My Jeep seemingly "blew up" on the freeway, spewing smoke and steam and the engine shut down completely. I was sure I'd blown an engine on my 153,000 mile Jeep Wrangler. I had met Erik at a neighborhood event and he seemed like a very knowledgeable great guy, so I had the car towed to his shop and dropped after hours. He called me early the next morning to let me know I had blown the radiator and that he had already ordered a new one. Also, he found a couple of other items that definitely needed attention while he had it up on the rack and gave me a quote to take care of everything. He had pressure checked the cooling system and compression checked the engine and assured me that it was not damaged. Car was ready that night running better than it had in a long time, and the cost was about half of what I thought it would be. I highly recommend North County Automotive. They are awesome! read more

I've used NCA for a couple years now, always reasonably priced and things stay fixed. I trust Erik with all things auto, big or small

I just received a very nasty message from "Frank" He doesn't believe me and states there is no record of me. Duh? Is it possible a employee destroyed the invoice and pocketed the money.? You're a moron. How would i benefit from making this up? read more

These are my go to mechanics for my Subaru that I love to abuse!! Cindy is always patient with me and always finds the answer to my questions. Eric has done the struts, axles, various engine repairs, battery etc... Always timely and every repair has exceeded my expectations and they are much cheaper than the dealer!! Love You Guys and Thank You!!! Dan and Bradly read more

Amazing customer service and very honest! I'm in the military and stationed in California. I was shopping around where to take my car and I am so glad I found them! I will take my car here every time I am in California. read more

Great service and staff! Always honest and upfront about my cars issues and never up sold on anything. Highly recommend if you need any service done on your car! read more

After reading Erik's reply I cannot say that I feel any different about this shop's honesty. I received one email from Erik, on 6/27/18 so I would not say I have received "multiple" attempts at communication. With regard to the estimate and the diagnosed problems, I suppose we will just have to take your word that there indeed was a blown head gasket problem and that problems will surface in the future. For now, the car is still running smoothly with no problems resurfacing. I apologize if you disagree with my post but I do believe my young and naive son came very close to being charged over $4K for repairs that may or may not have been necessary. read more

I brought my car in for air conditioning repair after I had gotten two previous estimates ranging from $1500 on up to $3000 (obviously by a shop that didn't want to tackle the job.) They told me they would have to take out the entire dash to get to the parts and it was a difficult job. Needless to say I was discouraged by these evaluations. I decided to get one more estimate and by a stroke of good luck I found Eric at North County Automotive. First of all he has a positive, can do attitude. He presented in a professional and knowledgeable manner and explained that there could be a few things causing the problem. After inspecting he said the A/C needed a mode door actuator and a blend door actuator. The estimate was $1000 at most. I authorized the work. He was able to install both parts by only removing the glove box, not the entire dash, and best of all the price was $700! I am so thrilled with Eric and the office staff at North County Automotive. They are very honest and knowledgeable. I highly recommend Eric. read more

I was referred to Eric by a fellow mechanic. I am so happy to finally have a mechanic I completely trust. Services were accurately estimated, timely performed and my car is very happy. I've now had several services and feel confident in recommending this business without hesitation. read more

I usually take my 2012 Toyota Sienna to Toyota of Escondido every 5000 miles for its complimentary care oil change and multipoint safety inspection and because it is still under warranty. Well the last time I went in my air conditioning had gone out and they told me that to see if there was a leek they were going to charge me $250 for them to put dye in the system and I told them no I will take it to someone else. So I took it to Erik at North County Automotive and he discovered that my radiator that was replaced 2 1/2 years earlier had been installed incorrectly and not even attached to the frame of my van. So congrats to Erik being able to diagnose and notice a BIG problem that the Toyota "professionals" didn't notice the 8 times I took it in for its multi point inspection and the 1 time I asked them to see why my van isn't blowing cold air! read more

Erik does great work for a great price! I highly recommend this shop. Good experience.

Erik and his staff were very professional. He gave me an estimate and noticed it only took a few minutes to do it so he didn't charge me full labor. That is how you get and keep a customer! Thanks Erik! read more

I was referred to North County Automotive to get my car smog and what a wonderful surprise...Erik was kind...efficient and a lot less in cost than anyone else...I felt so confident in him that I recommended a friend of mine that was having serious problems with the computer/sensors in his vehicle...once again we met up with a very friendly...kind and very competent Erik...he did the job and what a wonderful and perfect job he did...after fixing the vehicle it ran so good it saved the owner from having to seek out and buy another car...I highly recommended Erik at North County Automotive!!! I can't say enough about my confidence in Erik Tyler! read more

Magnificent! I went into this establishment for a vehicle diagnosis because I had a pesky check engine light that needed to be checked. Erik the awesome mechanic was able to spot the issue and didn't pressure me to fix everything. He was able to describe my vehicle issue with ease and educated me on the appropriate steps needed to fix the problems. I did not feel pressured to pay for things I felt were unwanted and he was able to take me in immediately. My car has been running smooth ever since. As far as the prices, he was the most affordable around and they were able to save me money short term and long term. The service I received here from North County Automotive was top notch. I have found my family mechanic with a family like atmosphere. I had my girlfriend get an oil change there and they were prompt and gave her the best oil and oil filter with a great price. She even noticed a change after she drove around. I will be recommending this place to everyone. I couldn't ask for more. Thank You North County Automotive for everything. read more