To begin, I used to go to Brakes Plus for fluid changes on several vehicles, for years and was…read morealways very happy with the service. Oil changes particularly were very fast. Things seemed to have changed in the past year. Upselling seems to be the norm now. There always seems to be some additional "recommended" item. Recently I had an oil change on Friday and was told I needed several other things. I didn't have time that day, so I made an appointment the following Monday to have one of the items fixed. When I went in at 8:00 am, I was told they would need the car until 1 or 2 in the afternoon. No explanation from the Mackenzie (Manager) why it would take so long. When I called after 2, I was told they just received the part and would be getting started soon. Estimated it would be ready in less than two hours. Two hours and 15 minutes later, I received a call that car was ready. When I picked the car up, I received no explanation or mention of why the service took so long. I didn't even get a thank you from Mackenzie, just a "here you go" when she handed me the receipt. Customer service is by far the most important thing to me when choosing a business to patronize. The staff at this Brakes Plus location has lost my business for their company.

Went in for a brake check and received such kind and thorough explanation for what's wrong with my…read morebrakes. Great service ! Highly recommend

Great price I don't usually take the time to write reviews,…read morebut these guys deserve it. I run Abbotts Cleanup and Restoration, so our trucks are constantly on the road. When one goes down, it's a big deal for us. Every time we've called Rev Auto, they've found a way to get us in, figure out the problem, and get us back up and running without the usual runaround. Liz and the team are just solid people--straightforward, fair on pricing, and they actually care about helping you out, not just selling you something. That's hard to find. We've used a lot of shops over the years, and Rev is the one we keep coming back to. Really appreciate everything you guys do for us. Services General repairs & maintenance

This place is amazing! Great service, great prices and keeps our family safe on the road!read more

I'm not a fan of getting my car repaired due to the down time and the headache of dealing with the…read moreinsurance. I had to get my car repaired due to DPD hitting my car when it was parked. Since I had to go through my insurance and get a reimbursement, my insurance worked directly with CARSTAR as a recommended body repair shop. It was easy to schedule an appointment, get my estimate, and drop off my car. They kept me in the loop on the estimated time of completion through text, and my car was ready two days before the estimated completion date which was great. The ladies at the front desk were polite and helpful and my car looked good as new. They gave me an itemized receipt, and got all th back end stuff done with my insurance. Overall not a painful process and it went smoothly for me.

Absolutely TERRIBLE experience and highly recommend taking your business elsewhere. They wasted 2…read moreweeks inspecting my car and negotiating with my insurance company and then said that they could not insure the work. The sales people were super short and hesitant to go over the proposed scope of work and Jeremy, the manager, took zero responsibility and is utterly incompetent. Highly recommend running from carstar.

I recently had my Porsche vandalized and was recommended to this shop through a Facebook Porsche…read moregroup. They did a phenomenal job! Randy, who I believe is the owner, is very conservative in what work needs to be done while still ensuring everything looks perfect, and his shop runs a very fair business in terms of value. It was a difficult personal time for me while having these repairs, and I was met with much consideration, even when I was getting impatient. I highly recommend this shop; do understand they are BUSY, and so repairs will likely take a little extra longer. The work is wonderful though and I would definitely come here again.

I want to extend my deepest thanks to the team at Apex Auto Body for their help fixing a scratch on…read moremy car door today. Chuck was incredibly honest, professional, and transparent about how they could and couldn't remove the damage. He ultimately helped me make a pragmatic decision that made the most sense for me in my particular circumstances. I spoke with several other businesses that quoted me the highest price possible. I'm glad I shopped around and found the team at Apex. I would highly recommend them to anyone needing paint or auto repair. Many thanks to Deon for his work fixing the scratch!

Unequalled expertise in Saabs. Very clean and professional, and goes the extra mile. Found and…read morefixed a hidden oil leak and upgraded suspension on my 2006 Saab Aero 9-3 cabriolet.

I cannot say enough good things about Euro Tech Automotive. I was driving back from Vail, CO to…read morePennsylvania and my windshield wiper motor went out on I-70 in the mountains! At 7am the next day I showed up at a Denver dealer who said they couldn't even look at my problem for two weeks. I called the closest automotive repair place that was open at that hour and, to my good fortune, Euro Tech said, "Come in and we'll take a look." I was out the door, completely repaired, and on my way before noon! The bill was even less than I expected! The only reason I gave then 5 stars was because I could not give them 6!

Just WOW. I cannot say enough good things about this extremely well-run family owned business. The…read moreowner and the employees genuinely care about the customer and their vehicle. Their professionalism, knowledge, efficiency, and communication went above and beyond. My vehicle has been restored to a state that looks even better than it did prior to the accident occurring. I will definitely be coming back for all of my body work needs, and telling as many people as I can about Ozzy's!!! This is a shop you can truly trust with your vehicle.

I think Ozzy secretly just gave me a new car. At least, that's how good my car looked after he and…read morehis technician fixed the damage from a deer collision. I felt that Ozzy cared about me and my car, and it was so easy to work with him and the staff. They have a streamlined operation going. From a technical standpoint, I was impressed that Ozzy got all the necessary parts right on the first try and did such a thorough job to get the car back to being like new so quickly. He even gave me some tips for continued maintenance. His 5* ratings are well deserved. I would recommend anyone to go to Ozzy's for any car repair needs.

I have very mixed feelings about GT Car Star…read more To start with the positives, I think they did quality repair work. After my car was hit on the side in an accident, it looked brand new when I got it back. They also cleaned both the interior and exterior before returning it, which was a nice touch and appreciated. Unfortunately, that's where the positives end. I was never given a clear timeline for the repairs and received very little communication during the nearly two months it took to get my car back. Most updates only came after I repeatedly called and tried to reach someone, and even then the information provided was often vague. My biggest concern, however, was that when I got my car back, I quickly noticed that the emergency cash I keep in the sunglasses compartment was missing. I fully acknowledge that I should have removed valuables from the vehicle, but after the accident I was shaken up and simply wasn't thinking about it. What disappointed me most was not just the missing cash, but the lack of response afterward. I called multiple times, left messages, and even spoke with a technician who said his boss would contact me. I never received a call back. A reputable business should at least address a concern of this nature, even if there is disagreement about what happened. While I'm satisfied with the repair work itself, the lack of communication throughout the process and the complete failure to respond to my concerns afterward left me with a very negative overall experience. I'm not sure whether my experience was influenced by the fact that the repair was handled through insurance rather than being paid out of pocket, but that shouldn't affect the level of customer service a customer receives.

TLDR; great auto body work but terribly disorganized…read more Let me start this off by saying that up until my last week of dealing with GT I was super impressed. Throughout the 8 month process (2 month wait to get my car in, about 6 to fix due to extreme part delays out of their control), Salina was kind, communicative and patient. She called to give me updates regularly and readily gave updates when I called asking for them. The issues actually became apparent when my car was done. Salina called and said we just had to wait on final insurance payments before I could pick it up. After a few days I followed up with my insurance, who had no idea that anything was outstanding and had thought my car would be returned to me. The details would require me to write a novel here but essentially I spent HOURS (12+) over a week's time while my car sat repaired in their lot trying to mediate between GT and my insurance. At multiple points I went into the shop because I was told by my insurance that based on the documentation in the system, they had paid everything and my car should be given back to me. Again Salina was professional and level headed, and offered me their loaner so I wouldn't have to pay for extending my rental... yet I didn't get my car back. In one instance when I went into the shop, Kelly, the owner, and I, got into a more-heated debate... at which point I, a grown woman, decided to involve my dad. As I predicted and have experienced with other mechanics, Kelly lowered the amount of money he was asking for by hundreds of dollars pretty immediately after speaking to an older man instead of a woman in her later 20s. In the end it turns out that GT was issuing new invoices AFTER my car was done, with duplicate line items that my insurance could not approve. I'm convinced I only got my car back when I did because GT was tired of hearing from me every other hour. I was never given an apology when this issue was clearly a product of disorganization on their part and I got the feeling that they were hoping that I would be the one to get exasperated and just pay the difference to get my car back. As someone who chose this auto body shop based on my trusted regular mechanic's recommendation, in an effort to support a small business instead of going to the dealership, I am extremely disappointed and angry after this debacle. Cherry on top: my car was returned looking new and mostly clean but with a large section of tape gunk still on the windshield directly in the drivers' view that I now get to go scrape off.

I just had an unexpected surprise that I am grateful for financially, and because it was such a…read morefine example of honesty and a sincere act of kindness. My Yukon was having issues with the 4 wheel drive from not engaging and making terrible noises to lights flashing. I dropped it off this morning expecting that there were serious problems that would be expensive. In fact I was trying to decide if it was time to sell my truck that I use a lot for work, and needs to be dependable. When I arrived to pick it up, I was told that they just reset a module and it is now shifting. I was first surprised that it was a minor fix but when I was not charged for their time, it really made my day. After dealing with someone earlier this week who I paid for contracting services which he did not complete and having to pay more to have the job completed; after a previous experience with another auto mechanic shop rated high on Yelp that charged additional for diagnostic time which was not necessary, because i told them at the beginning what was wrong and to replace the alternator when I brought it in, and after helping a lady find housing at 1/2 the going market rent and not requiring a deposit because I knew the landlord who did me a favor and then she trashed his property causing him additional expenses after she was extended assistance, I was convinced that most people only care about how much they can "take" and lack respect for their neighbors. Thanks Fed's for putting a smile on my face and being more than fair...

Don't go here unless you want your money taken from you. Told me my payment didn't go through, so I…read moretried another way. That worked but so did the first payment. Wouldn't give me my money back and said it was an error with my bank. My bank said they shouldn't have charged the second time, it went through just fine. I am out an extra $110. Extremely disappointed, I've been coming here since I was a teenager.