Based on their very high rating on Yelp I visited Quality One Dent on Dec 17 2024, for a repair…read moreestimate for front end damage on my 2025 Volvo XC60. While examining my vehicle the estimator Paul allowed the hood to free-fall onto the safety catch, which was still in an up position, likely because it was not functioning correctly due to the front end damage. I saw this as it happened, but not quickly enough to prevent it. We opened the hood again to find the frame of the safety catch now pushed down inside the surrounding platform. Paul immediately apologized and said, 'that's on me.' He tried to return the safety latch back to its original position but failed. He then asked for the keys and drove the vehicle inside their shop to repair the catch. He returned with the latch held in place by duct tape surrounding the frame of the catch (you can see this in the photo attached to this review). He assured me they would 'take care' of this when I brought the vehicle back for repair of the front end damage. Upon receiving their repair estimate via email later that day I noticed it included a line item for $96.47 for the safety catch. The line item showed labor was 'included.' At this point I decided it may be better to take the vehicle to a certified Volvo repair center because the estimate from Quality One indicated they were not qualified to re calibrate the front end camera. I returned to Quality One later that same day to ask for compensation for the broken safety catch. Paul seemed willing to compensate me for the damaged catch, but then the owner PJ was called in. PJ basically said as far as he was concerned the safety catch was already broken and I should just have insurance cover that cost as part of the overall repair. I tried to reason with him, but he wouldn't budge. This has been very upsetting for me, as Paul clearly admitted to breaking the frame of the safety catch. At this point there is nothing I can do but post this review as a warning to others who are considering using Quality One Dent for their repairs.

All Danielle the Business Manager has done is confirm exactly what I said. They didn't fix my car…read moreright and it was extremely difficult and exhausting to get Quality One Dent to admit their mistake and fix it. Exhaustingly and after much dialogue they made a second attempt to re-install the same exact bumper. Interestingly, after their second attempt it aligned better - so it was poor quality the first time! It was the exact same bumper and it was never replaced with an OEM bumper so why couldn't they admit it was shoddy workmanship and as Danielle stated "take great pride in their work and commitment to customer satisfaction" - and fix it correctly. Ultimately, they could improve the result - they just didn't want to! Look at the attached pictures (and also my previously supplied pictures) and you be the judge. These were MY photos - not Quality One's photos. After two attempts, with the SAME exact bumper, ironically, they were able to realign better. Because of Quality One Dent's refusal to accept that the first install was terrible, BOTH sides were difficult - including Quality One Dent. After holding onto our car for many, many weeks, and when it was apparent they had to make a second attempt to install correctly, now all of a sudden Quality One Dent had no room for my vehicle at their lot. They had no problem with the multiple weeks they sat on it at their lot (when they said they would only need it one week) but now because they're angry and unwilling to work with their customer, they wanted us to take it home with the initial bad install and shoddy workmanship and bring it back later. Ridiculous and very transparent their intentions. Incredibly unprofessional.

I was really impressed with the quote I received for repairing some significant dents on both sides…read moreof my car. I also needed a sun visor installed, and Jake took care of everything at a price that couldn't be beat. The paint color on one of the doors isn't a perfect match, but Jake was upfront from the beginning that it would be difficult to match exactly. Honestly, it's only noticeable if you're really looking for it. The reason I'm giving 4 instead of 5 stars is mostly due to some of the finishing details. There was quite a bit of paint dust inside my car, some paint residue on the windshield that I had to scrub off myself, and a rubber door trim piece (which was already loose) was left inside the car instead of being reattached. Overall, though, the quality of the repairs, communication, and value for the price were excellent. I'd definitely recommend Jake to anyone looking for affordable bodywork, especially if you're willing to overlook a few minor cleanup items.

It was a bad idea from the start. My hood didn't get fully…read morereplaced, had to help the guy myself and still paid full price. My new hood, he never put on the old parts had me order them and didn't even replace or put on the latch also to open my hood. Having to do it myself and then figuring out that he didn't leave me any parts to work with.

Always fun to make an appointment and show up and the business is closed. Found a guy working in…read morethe adjacent collision repair who confirmed the shop was closed today. Thanks Dent Man for wasting my time! I'll take my business elsewhere. Update: Adam offered to make things right and save me some money to compensate for my lost time. After some scheduling delays due to weather, his guy Tyler came out and did a nice job on my dents for a very fair price. Tyler was super nice and professional and I appreciate the follow through on Adam's promises. Thanks guys, will be happy to recommend to others.

My gorgeous Queen (Jeep Grand Cherokee Overland w/ high altitude package) got rear ended in a…read moreparking lot back in October of 2019... I was absolutely DEVASTATED . I was so bummed that I didn't even want to look at the damage, let alone repair the damage that was caused by the minor accident. Well after almost 2 yrs...I worked up the courage to look for a paintless dent repair (PDR) shop to get the dent fixed, hoping they would also be able to help with the scratches caused by the accident and replace the broken tail light. I spent a good month (off n on) looking for a place on Yelp and reading all the reviews. Then I came across "the dent man of CO" !!! I was immediately wow'd by the before and after pictures posted of their work. The level of customer service I got from these guys (both Adam and Colten) was outstanding and their work is amazing!! I am extremely happy that my baby is back to looking new again. I am Throughly impressed by their work and dedication to make their customers happy! If you need PDR, don't look any further, the dent man of is your guy!!

Reasonable prices. They were able to get me in the same day. The dealership was going to charge me…read morea bit over 200 to mount a front bumper and LeeAnn and her team were able to charge even way less than half of that. Wonderful experience.

JDG did a great job on my ford F150 hood at a reasonable price. They even took time to buff out a…read morefew scratches and blemishes they were not paid to do. They were great to work with.

I had just bought my car and was coming down my parking garage when another car turned the corner…read moreand was not working and ran right into me causing some damage to my front bumper. When I requested quotes Jason was one of the first to reply and I was able to get my car scheduled in when I wanted. I was able to order some of the parts on my own which was cool. When I got it scheduled in my car was done in about a day or two the delay was because of one of the parts took a day to get there. Not only did he complete the work above expectation but he also went around my car and touched it up in some areas and tried to pop some dents out. His communication was excellent, the work was of high-quality and definitely worth every penny. His work comes with a warranty for five years which I thought it was outstanding. He's really easy to work with and I definitely recommend him to anybody who needs some work done on their car.

I had a new bumper I needed installed. JASON said he could do it. I contacted Humm July 29, 2026…read moreto schedule. Sent pics as requested. He didn't make contact so I called again 8/1/26 wondering if we could set appointment. He said he would send me estimate. I received it 8/3/26. The same day I texted, let's do it, giving him the go ahead. I didn't hear anything back so I texted and called 8/5/26 asking to let me know when you're ready to set a time. He suss he'd ordered necessary parts that would for sure be I'm the following week. The next week came and went with not so much as a call or text. I reached out 8/12 wondering status. Zero response. I finally called 8/15 asking for a response. Zero. Another week passed. I contacted him again 8/19 and 8/20, no response. I finally sent my final text 8/22 telling him how I felt about his treatment of me and that I'm done. Like usual Zero response. I personally wouldn't recommend this business If you decide to, proceed with caution. Everything said is documented and recorded.

Excellent work and even better customer service! The repairs were done beautifully, but what really…read morestood out was the amazing staff. Karen went above and beyond, advocating for me with the insurance company and making sure everything was taken care of. Everyone here truly values quality and treats their customers with genuine care. I highly recommend this shop!

Awesome !!! I have had 3 different vehicles in there shop every time it's a easy transaction they…read moredefinitely fix it right and even offered oem parts would recommend and go back when the next person hits me

****Updated Review**** After having a rocky start with…read moreVeterans due to missed dates and lack of communication, I was contacted by a manager at the company that explained there had been a personal emergency with the previous person I had been speaking to and apologized on behalf of the company. I believe that everyone deserves some grace every now and then, so I decided to give Veterans another shot. 3 days later, one of my vehicles was in the shop. During the nearly 3 weeks it was in this shop, I was kept in regular contact about the status of the vehicle. Steve and the manager were extremely helpful with negotiations between the shop and my insurance to keep it under the $ threshold (well kept 2019 car with VERY low mileage) for being totaled. I have 2 other vehicles with hail damage that I am also trusting with Veterans. I appreciate their effort, the communication, and am happy with my updated experience.

Bringing my car here after the hail storm was a great decision. Steve walked me through insurance,…read moreand I didn't have to worry about my deductible. The final result was truly impressive, and supporting a veteran-owned business made it even better.

These guys took my car lookin like "Oh HAIL No" and made me say "Oh HAIL YES!!!"…read more Super fast, professional, and affordable, and did great body work on my car. I really appreciated the loaner they offered as well. Don't go anywhere else!!!

Everything was great, I tasted red salsa, green salsa, queso, and everything was super fantastic…read moreyummy and delicious