Omg this place the moment I walked in the doors they welcomed me. They kept in contact with me througj all communication. Christina your the bomb. Thank you. Rolanda Ramirez. Got rear ended and they fixed it. Thank you to the whole staff . read more

Rancho Cordova caliber is really friendly. Their customer service is great. Their work however is spotty at best. First time when I went to pick up the car, it was not assembled correctly. The dust was embedded in the paint. Glass was still inside the car. Second time the paint was scratched and interior was not cleaned. The tint was scratched the rear glass was cracked. I don't remember how many times I could not pick up the car because of issues, but here are some of them. The electrical was not working as they forgot to connect the 12v cig. Paint scratched. Interior scratch and damaged. Missing a cover. Later I found the speaker was not connected and decided to bring to dealer to reconnect. They accommodated me with all the issues but the car was with them for almost 4 months. read more

Tyler and the entire staff at Caliber collision provide top notch service. They were extremely helpful and accommodating. The skilled craftsmen also produced a phenomenal product with a very high attention to detail. I would recommend this shop to anyone needing collision repair. read more

Scheduled this place for repairs through my insurance company. Didn't have an appointment available for more than a week after my accident. My insurance company paid them for repairs but for some reason the company had said they wouldn't work on my car until they got a green light from my insurance. After contacting my insurance company, it became evident that Caliber was just dragging their heels. Scheduled a repair with a new place the same day. Never had to give a one star before but this place deserves it. Avoid it if you want repairs done in an honest and timely manner. read more

What a great shop! From the minute I walked into this shop when I was dropping my car off I was greeted with a smiling kind face. The service adviser that I worked with (Tyler) was so pleasant and friendly. He kept me informed of what was happening with my sweet baby the entire time she was in the shop. I will definitely recommend this shop to my family and friends. read more

Best body shop around! I refer all my friends and family. The staff is friendly and the work is second to none. I hope I don't need body work, but if I do I'm going there. read more

Body work and paint was great. However, money was stolen out of my car. Even if it was just change it was about 12 dollars in quarters, dimes and nickels, its still the principle of it being taken that is a problem. read more

Fantastic service. I had work done at a different Caliber Collision a couple of years ago and they honored the lifetime guarantee instantly and got me back in my fixed up car in no time. Highly recommended. read more

We've used Caliber Collision (formerly Golden State Collision, but it's the same staff and team) four times over the past 10 yrs. The customer service from the service agents in the front office and workmanship from the repair team has been outstanding every time. The front office staff are extremely friendly and professional. They always kept me informed at every point of the interaction with my insurance co. (AAA) and the status of the repairs for our vehicle. They always exceed my customer service expectations. The body work is excellent--can't even tell my Honda was rear ended by a truck! Having used this company 4 times and always had great results on all levels, I highly recommend Caliber Collision to anyone needing bodywork done on their vehicle.(Special thanks to our service advisor, Brittney R. for her excellent customer service!) read more

I had a minor issue with my bumper last week, and I was so happy with the service I received here! They took care of me, no problem. I will definitely be back for any future body work needs! read more

My car had front end damage and Caliber fit me in to the schedule within less than a week. They were always communicative about the process, calling me with updates. When they pulled apart the vehicle, they discovered the radiator and A/C condenser had also been damaged. They interfaced seamlessly with the insurance company and myself, updating me with information and ordering the additional parts. The bodywork was beautifully done and they cleaned the car inside and out, detailing it spotlessly. I would highly recommend Caliber if you have body work in the future. read more

I have never been treated so well at any shop. The estimate was done efficiently and the office staff went out of their way to make the process as easy as possible. Amy and Brittney kept me informed all along the process, and helped me retrieve some personal effects that I thought were lost. I will not hesitate to use their services and refer others to them as well. read more

I went to caliber collision based on a referral by Carmichael Honda. They refered us to the folsom location, but we went to Rancho because of convenience. That may have been a mistake. We had some bumper damage. They quoted us 3 or 4 days, but we're unable to complete it within the time frame because the bumper was misshapen and they wanted to keep working on it. That was fine. My wife picked it up on Monday but she didn't really inspect like her OCD husband would have. A few days later she complains that the bumper still does not look right so she took it back today. They showed her what they believe to be fresh scrape marks and told her that she must have hit a pot hole or pulled too far over a parking curb after they fixed it. I called Tyler and he is trying to sell me the same story. When I pressed him on the issue, he stopped talking and promised to have a manager call me back. I will update this review after I speak to the manager, but until then, I stand by my 1 star review and recommend that you look elsewhere. I would have prefered that they would have told us that they were unable to make it perfect. I would have paid thrm for their time with a smile because I honestly didnt think it was as easy to fix as they made it out to be. But to treat me like a chump is unacceptable. Update 9/7/16 - I was hot headed when I wrote the first review and regret it. My wife was so mad at me that I promised to apologize and step out of the picture. Nicole, the manager, beat me to the punch and called me first to apologize for my negative experience. We talked for awhile and and I asked her to work directly with my wife going forward. She just pulled up into the driveway with the CIVIC and the bumper looks spot on. I strongly recommend them. They have pride in their work and their reputation is important to them. That pretty much guarantees quality work. MP read more

We took our car to this collision center, and spoke to Alveen Gideon, Service Advisor. Alveen was so helpful gave a little advice, and also did an estimate at no cost. Although, Alveen mostly spoke to my husband he did answer a few of my questions very knowledgeable, and was concerned that my questions were answered. I would advice anyone to visit this collision center, and asked to speak to Alveen. read more

Absolutely dissatisfied with this repair shop. Took my car in for a simple bumper repair, and ran into various problems. First, there were a few dents that they completely missed to repair and "forgot" to mention to me. Next, they painted the bumper a completely different color than the rest of my vehicle. Last and worst of all, the staff (including the general manager) tired to convince me that I brought my brand new car to their shop with the two-tone paint currently on it. I was completely appalled. I told the staff I had pictures of my vehicle accurately displaying matching colors before bringing it to them, and instantly their attitudes changed. Two weeks into the shop the general manager calls me and tells me she is going to fix the paint out of a courtesy, yet still trying to convince me I had brought my new car (that had never been worked on before) to their shop with the two-tone paint currently on it. The next morning I received a call from the same woman declaring the paint shop had messed up the color again and it was going to need to go back to the paint department. 2 days after that I received another call indicating my vehicle was complete. Looking at the car I was very dissatisfied with the color match. I agreed to pick up my vehicle because the manager Nicole promised me I could come back in and get it fixed again. However I do not want them working on my car ever again, I am very worried about the quality and the work they have done to my car. The staff is very dishonest and manipulative, it was obvious they were trying to save money. The final color results are slightly better than before, but one can definitely see a discrepancy between the bumper and the side paneling. Overall, I will never recommend this repair shop. And just to top this whole experience off , when everything was said and done and I was finally leaving Caliber Collision, the manager was pulling another vehicle to the front of the lot so fast, and on the wrong side of the road she almost hit me.. great job Caliber Collision, you just lost a customer. read more

Caliber Collision - This is the final result of my repairs after four paint jobs. **read review - Body Shops Near Me - Rancho Cordova, California

It can't get any better than this. At first, you'll notice what great customer service you'll receive in the office. Britteny Reill did my estimate, and she is not only very competent in what she does, but has exceptional customer service skills as well. It was a Wednesday, they promised my car would be ready on Friday, and it was. The painting/repair work was exceptional...you would never know the new paint from the existing. I'd go back if necessary in a second, and have no reservations about sending my best friends here. read more

Caliber was on it from the start. Tyler was helpful and kept me informed. The work was done well and the process was easy. Helpful with the insurance company, got my windshield replaced after initial denial. All good read more

Great service. Excellent result. Delivered back to me early! Very helpful staff.

Great and Easy experience! Tyler was awesome, super prompt, communication was great and my car was ready right on time and I was surprised that they fixed it so quickly. I put off getting my vehicle fixed dreading a night mare with my car in the shop. And it was quite the opposite, I highly recommend the Rancho Cordova Caliber Collison and Tyler. read more

Great service. Very helpful. In and out right away. Always a welcomed customer. Highly recommended this location. !!

This place was awesome. The mechanic knew exactly what was wrong and saved me a ton of money from a quote that I got somewhere else. The other place was trying to charge me for parts I didn't need! (No surprise there) They washed and vacuumed my car and Brittany was the best she kept me so informed and she's so so so knowledgeable about cars! I will go back for anything I need. The price was way cheaper than anywhere else I went. read more

The repair on my car was great but it took them two weeks to finish it because of bad communication with their parts supplier. Wrong parts came everytime and delaying the repair. Then when we pick up my car, the forgot to re-install my front plate, the offered to re-install the front plate but I decline since I was already late for work. They need a better quality control inspection. And then they said they support our military but offer no military discounts! Thank you for your support (just wish you would show it better)... read more

Everyone I had contact with at this company was truly a class act. They do beautiful work, and I must say that I was treated like a celebrity. I can't say enough good things about these folks! read more

Work done to my car was amazing, although the entire time my wife kept talking about how dreamy one of their employees was. Was a little jealous. But besides that great work. read more

Calliber Collision made our entire experience actually enjoyable. We had our car involved in an auto accident and had heard only good things about Caliber from friends who had received repairs at Caliber Collision Centers in the past. We made an appt for and an estimate, and met with Tyler Espinoza day later. Tyler was effecent and professional as he inspected our car and prepared the estimate.Tyler called the next day and discussed the estimate and our options. We decided to go forth and have the repairs done at Caliber based on their knowlwdge and professional opinions on what they felt was best for the repairs. Throughout the time they had our car in for repairs, Tyler kept us informed on what was going on and that they were right on time to have the repairs completed on the date agreed upon. When our car was ready to be picked up we met with Tyler again and were so pleased with the work that was performed on our Toyota Highlander.I am not kidding when I say the car looked better when we picked it up then it did before the accident. I am truly thankful to the Team at Caliber Collision Center Rancho Cordova, you all made the experience pretty effortless on our part. Thanks all!! We would highly recommend this company!!! read more

We had used this location before when it was Bodycraft and were very happy with the work they did. Apparently, when our truck was stolen in October and we needed repair work done, this location was overwhelmed with work and couldn't get to those repairs right away. When I went in the first time to see if the truck was there yet, in November after the truck was located, I mentioned some things that we saw needed repair that the insurance company might have missed. These items were noted on the paperwork and I assumed it would be dealt with. After nearly a month when the truck was still not done I went in again and discussed those issues with someone there who assured me they would be dealt with. Even the day I went to pick up the truck there was still a gaping hole where the stereo should have been. I was very clear about what we wanted done. I can understand being busy and not having our small job as a priority but it just added to the stress of a situation that wasn't our fault. I am not happy, and will not be sending business to this location or the one near Antelope again. read more

I agree that Brittney did provide great customer service, however, the paint and repair was not good. For the cost I was expecting a professional paint job. Not what I got. As for the repairs, my insurance company finally had the car taken to the dealer to have the repairs done that Caliber Collision couldn't do. Ridiculous! Hopefully I never need paint and repairs again, but if I do...I WON'T be there! read more