After having my vehicle repaired and restored like brand new as a result of a car crash at Caliber Collision (Carrollwood), a week later, I had additional concerns regarding my ABS, BSD and traction sensor lights that would not disappear, causing me a lot of panic and anxiety since these were essential safety mechanisms. I have two teenage sons who I drive daily which heightened my worries! Caliber Collision's extraordinary team (Peter and Tim, Manager) were willing to assist me, without hesitation! They performed a diagnostic test that revealed historical and current errors. Car dealership would have charged $175 to simply perform this test, whereas Caliber Collision did this as a courtesy for me knowing how critical these issues were for my peace of mind. They immediately ordered my two rear wheel bearings that were delivered to the shop in less than 24 hours. Their customer centric mindset, honesty, knowledge, prioritization, transparency and empathy are bar none. I returned today, 10/25/2024 to have wheel bearings installed, four tires aligned and post diagnostic test performed before I drove off. I will utilize Caliber Collision (Carrollwood) for any vehicle issues/repairs that they are able to perform! I struggle with trusting those in industries whereby I lack knowledge; auto repairs and issues are one of those. Caliber Collision (Peter, Tim, Julie and team) definitely earned my trust. Their words, intentions, and necessary repairs aligned with their actions, exceptional workmanship, honesty, and so much more! Thank you Caliber Collision for going above and beyond, keeping your promises, possessing integrity and being awesome with me! You resolved each issue presented and never tried taking advantage of me by overcharging me, knowing that I lacked the automotive industry knowledge and adding unnecessary repairs, just to make more money! THANK YOU SO MUCH FOR BEING UPFRONT, SETTING REALISTIC EXPECTATIONS AND GOING ABOVE YOUR CALL OF DUTY TO ENSURE THAT MY FAMILY's SAFETY WAS AT THE FOREFRONT!!!! You all are the BEST!! read more

I went to Caliber Collision for repair of rear end from a collision. They made the repair, but it eventually became clear that the repair was not done properly, and water was leaking into the trunk during strong rain. There were gallons of water by the spare tire, and it caused the trunk floor/carpet to mold. While they fixed the leak, they were unwilling to buy a new trunk floor/carpet. Given the porous surface in this part, legitimate mold remediation on it would be more expensive than replacing it. The best they offered was to give me an old one which they obtained from a salvage yard, which would have unknown and unverified history related to smoking, mold, chemicals, etc. The fact that they consider this an appropriate final offer makes me wonder what other old parts they might use for repairs. I suggest caution when dealing with this business. read more

I took a $40K Subaru for body work. We paid about $3,200. After I picked up the car, the door handle felt, later I found the window door would not come down. I have to come back twice. They did fix the issues but is should be perfect to begin with. Is not like they charge $300. read more

The Tampa Caliber Team did a fantastic, quality repair job on my Honda CRV from start to finish. They work fast, efficiently, and they guarantee their work 100%. I highly recommend this repair shop! read more

My review is long overdo After a year for waiting for the parts and being ignored by previous management and employees who kept our car for five months in the shop without finishing the job. In meantime we spend a few thousands of dollars on the car rental. Finally we got our car back without a necessary parts ,but it was drivable. In January 2023 we find out that the place was under a new management. What a huge difference ,what a wonderful people are working here at this location now. My husband and I ,would like to thank the new manager Mr.Tim Miles and a employee Jose. Thank you for being caring and courteous. They ordered the necessary parts and completed the job in a few days. Thank you again. mr.Jose Rios and Nevenka Rios read more

After weeks trying to get the persons that hit my car insurance company to sort things out with this location.I mean weeks of back and forth to get this location to just sent paper work, answer the phone and actually communicate, we get the approval only for this imbeciles to tell me there's an 8 month wait. When asked to transfer us to another location, they tell me to call and do it myself. I have to start all over again. This was completely disrespectful, a painful process and this location seems to be extremely missed managed. Do yourselves a favor and never use Caliber! read more

Was referred to Sarasota shop (North Cattlemen) by Geico. Worst experience ever, zero communication, rude employees, couldn't get an appointment. Even the Geico adjuster told me just to pick another place. No idea about the quality of their work, car never got to their shop... read more

"For a slightly misaligned front bumper I was quoted one week for repair at the cost if several hundred dollars at the dealership. I went to caliber collision and in 20 minutes, 3 bolts and one wrench, and no appointment and my car was repaired. Thanks Miguel." Written on behalf of Becky McKinnon read more

Unfortunately, I have to give the Caliber Collison on Gunn Highway 1 star. While the cosmetic work done on my car was good the fact that I had approximately $100 worth of change and miscellaneous items stolen from inside my car during the 3 weeks it was there makes this a place I will never return to. I strongly encourage anyone that reads this to either avoid this place or at the very least remove all items from within your car. And before the "Response from owner" is posted. Don't bother. Don't bother to apologize for the inconvenience or ask me to email or call with my concerns. It's trite. The fact is I did report this and nothing was done. A manager offered to buy my a tank of gas next time I'm around the shop. So, I'm supposed to come back with my hat in my hand and ask for scraps kind sir? No thanks. While this would be something one could possibly except out of a shop in Drew Park, I wasn't expecting it from this place. For that I take full responsibility and as far as I'm concerned that was the cost of the lesson to never do business with you again. It is a person's responsibilty to inform the community when something like this happens. Caveat Emptor (Buyer Beware) read more

Very pleased with service and repair. I would recommend and go there again. Staff is courteous and helpful. read more

Caliber was beyond professional and speedy. My car was taken care of in 7 business days. They were always contacting me to let me know what stage the car was in and called me immediately after it was done. The car looks like it wasn't even scratched. They offer a warranty for their work for as long as I own the car. They also cleaned the car in and out! read more

Caliber Collision - After - Body Shops Near Me - Tampa, Florida

See all

Here I am back again because no one decided to respond to my last review, you see the nice 4 start review, you think oh nice i bet this place does good work, well think of somewhere else don't come here, from halfass assembly, to breaking all my fasteners and clips to throwing what they couldn't re assemble in the garbage to never be seen again or left in my trunk, absolutely pathetic I will never set foot here nor even let them touch my car again to fix what they did. Called 2 months ago to have it fixed correctly and did I ever get a call back? Hell to the no these people are sleezy, lazy, and not to be trusted with your car, take 5 seconds to see when all the good reviews were made, a few years ago, most recent reviews are trash this place fell off, please spend your hard earned money somewhere other than this place. read more

Super business! John Magri is extremely honest and very friendly. The scratch was buffed out and saved me from making a claim through my insurance. Definitely will use Caliber Collision for any future repairs. read more

I was told by this shop they had no interest in repairing my car for cash. They only deal with insurance companies clearly because they don't want to have to compete on price. I guess if you're happy to have your insurance company overcharged, give these guys a shot. read more

I was greeted by Miguel. He explained the process and how they would keep me updated with the progress on the repairs on my vehicle. My rental was there waiting for me. * LOVED my rental 2021BMW. Paper work was a breeze. Pick up was even easier. Miguel went over there repairs and brought me inside to sign and pay for the repairs... All in it was even better than I expected. Thank you, Miguel for explaining every single detail and for the great experience. read more

My 2018 Mustang had a broken headlight and minor front damage so Geico approved getting my claim fixed here. Took a few days, and then when I got it there were some paint chips on the hood missing. I told them to fix it before I'd pick it up. They did. But I can still see some paint chips gone and the paint is not a perfect match. It looks ok if you aren't looking for issues but most "car guys" would notice and do. They gave me a Dodge Challenger as a loaner, not bad. When I turned it in they somewhat accused me of having a dent in the car but said Geico was covering it. I took pics of the car when I got it, and turned it in, and there was no dent - it was perfect condition still. Kind of odd they thought I did something but whatever. Overall they were pleasant and I'd go back again. But I would have someone else do the paint. read more

I don't have a whole lot to say except that every single part of the process of getting my car fixed after my accident was awesome. They texted me alerts letting me know what was going on with my car every day: multiple phone calls from various professionals to make sure I was happy with the service they gave. Oh and The place was clean & modern. Huge plus for me. No one wants to go to a dirty car repair place! They even vacuumed and wiped down the interior of my car before returning it! Heck yeah!!!!! Thank you for taking great care of my car. I wouldn't hesitate to refer a friend here. read more

See all

I cannot express how amazing this shop and workers were! They had it for about a week for something minor. Miguel updated me everyday on the progress of my car. This small detail made such a big difference to go above and beyond customer service. I also have Geico, so they set everything up to drop off my car and get a rental. It was seamless and didn't take long at all. Also, they said my car would be ready tomorrow and Miguel called and said it as ready today! So needless to say I was happy and I cannot say enough wonderful things about Miguel, Sergio and everyone else! I would definitely recommend! Thank you so much!!! read more

We have use caliber collision on a few occasions. They are Awesome. They communicate with you throughput the process and get the repairs done quickly. I highly recommend them. read more

I have a Mazda and they have a plastic cover on the bottom of the car some how that came loose and was dragging on the ground , stop by Caliber Collision, was telling Robert about, it was lunchtime and everyone was at lunch told me to come back in an hour, an hour later he took my car back about 20 minutes later it was done, ask how much I owed him he said nothing no charge. I was very thankful. I will be going to Caliber next time I need any repairs. Thank You Caliber Collision. read more

This is the best auto service place I've ever been to!! I came in needing my rear bumper replaced & my license plate bracket replaced & they had it done in literally a day, it came out looking brand new they even cleaned my car!! Cody was the best, he communicated everything with me from when to bring in the car, when the parts would arrive, when he'd have it ready & he really delivered. Literally can not beat the customer service here, hands down Cody was the absolute best & my car looks amazing!! read more

I had my dent repair done on 2017 Audi A4. The car came back to me with more damages. Bumpy paint, uneven sealed coat, dropping mud guard, different color paint dip, sticky white compound in gas cap and all around inside the car and new paint chip. I visited every day during their three attempts in a week, I saw the wires and other body parts were exposed to rain and sun at the shop while waiting for the damaged part caused by this Bodyshop. Inside the body shop is total junk yard with broken glasses, metal scrap, nails and all body parts laying around. I even had to told the manager to tell his one of his employees stop spraying paint on another car which is 5 feet away from my finished car. I will never go back and make sure my neighood don't go there. Facity: do not have enough space both inside shop and outside customer parking. Geico should drop this facility from their list as they do not meet the quality and standard. Manager and employees: not sure they have passed body shop 101, they cannot assemble body parts back correctly. Manager stated that after seeing my mud guard dropping " it will go back up itself". I told him he either forgot or skipped physic class, according to Newton law with the gravity it will never go back up but it will fall off. I had to swallow this damage as they just kept making it worse I can't allow to touch my car anymore. Quality: poor, bumpy paint, clear coat is uneven, very sloppy job, do not keep/ protect customer car safe from new damages during the car is in the shop. There was a part lying on my back seat mat as they forgot to put back when the reassembled. Time: They first delivered my car in three days but because of new damages the car was there for a week. To me they rushed delivery the cars to customers quickly because they don't have enough space at this location. I went in a little dent on my door. Please see my posted pictures on Audi when I got my car back. Stay away from Caliber Collision to avoid head ache and heart ache. read more

I had the best experience with this location. My front bumper was hanging down after I tore it off from backing out of a parking spot. I went in and they reattached it for me and didn't even charge me. I highly recommend this location. read more

Ok so I was in a fender bender. I was offered this place as a choice to get my repairs done because it is a one stop shop. I could see the geico adjustor, get a rental from enterprise, and Caliber does the repair. The day I dropped off I was there for maybe 20 minutes. It was a Tuesday. They called me on Tuesday with the estimate of repairs and said the parts were already ordered they would have them on Wednesday. My repairs were supposed to take a week. I was called on Friday to pick my car up. Everyone there was extremely helpful and informative every step of the process. It truly helps a bad situation to have such friendly and convenient service during the process. Caliber is top notch. They even washed my car! read more

I needed a repair and work on the road in sales, so every day counts! They worked quickly with great communication about my repair and got me back on the road in a jiffy, explaining every step of the way! The staff were extremely professional and caring. The office staff were very sweet and patient. Like a breath of fresh air!! Thank you!! read more

I took my car in for an estimate the girl at the desk I believe her name was daya. She was amazing and so professional. Reassured me about the process and helped with everything. I will recommend to all of my friends mainly because of her professionalism and making me feel like a friend. read more

This body shop has been outstanding from the first day I brought my car in. All the way from the Lili the CSR, to the service advisors and the manager answering any and all questions I had. Every time my car went into a different repair stage , I was notified. I hope I never wreck my car again, but if I do I will be bringing it back to this shop. read more

In and out! Quick and efficient service. Had to get my mom's car fixed because they hit her and ruined the side door and back bumper. Caliber collision maintained communication all throughout the process and kept her informed of every step. They have bilingual workers as well which is definitely a bonus for my mom. The car was ready in less than a week and it looks brand spanking new read more

They did a great job on my car.. looks new!! their customer service was also great! Always keeping me posted on what was being done! I would definitely recommend them ! read more

Very rude mean and disgusting people, stay away...They are very easily offended if you happen ask questions about their work, very unprofessional and unethical place and if you continue talking with them they ask you to "go away"... read more

I got into an accident and had a bad experience using a mom and pop shop last time so i decided to go with Caliber Collision. I brought my car in for what was supposed to take 3 days and it ended up taking almost a month to get my car back. when I got it back I was not satisfied with the work and received a text to rate them. I decided not to say anything instead of leaving a poor review. things that were not right with the repair it was pulling badly to one side after the accident, there was over sprayed clear coat on the window that I had to use acetone to remove. They damaged some of the paint around my window and the hubcap wasn't put back on correctly and had fallen off somewhere in the road on the way home from the shop. all of this aside I did not complain. Fast forward a couple of months and my ABS light came on. I took it into a trusted repair man and he said that the ABS sensor was left hanging after the accident (my accident was on the driver side front the side panel had to be replaced and this area is where the ABS sensor was attached, since it was carelessly left hanging after a while the tire rubbed the sensor to the wire and ruined it. I took it back to caliber collision and showed them the pictures and the information from the mechanic. Keith stated it had to be approved by corporate because "they didn't do any suspension work" on my car. Its not been 3 weeks and no one has called me back. I called back several times to follow up and I was told it was in the process. On Friday I was told that someone from GEICO was there going over the "hot cases" and the person I spoke with told me they would call me back and took my best contact number again. Now almost another week later nothing! I am so furious! I would never recommend this place to anyone. read more

I would definitely recommend Caliber Collision body shop. They went above and beyond my expectations. They kept me up to date with everything they were doing. They completed the job in a timely manner. If I ever have another car accident I'm definitely taking my car back to Caliber Collision. read more

Absolutely amazed with the quality of work done to my SUV. They were also very efficient which helped me out as well. I am very grateful for the great service and my car looks better than I expected. read more

This location is TERRIBLE!! They will charge you for new parts and then try and slide the old parts back into/onto your vehicle. They quoted me one week and after a month plus, they are giving it back...with old parts on it AND they charged me and Geico for new parts. Also, the manager there has some of the WORST customer service I have ever seen. I am filing a complaint with their corporate office and with the regional Geico office. After I pointed out that they charged me for a new rim and put the old damaged one back on, he said, "Look...I didn't wreck your car! What do you want..." read more

I highly recommend Caliber Collision. The staff was professional, friendly and helpful. My car looked great after the repairs. They even cleaned the inside of the car. I will definitely be a returning customer if I ever need body work. read more

These people are terrific. From Lily at the front desk to David and Brandon being my designated points of contact. They all made me feel welcome and trusting that they would handle everything. They even stayed after a few extra minutes so that I could pick up my car because I work until the time they close. I will refer anyone here! Amazing people and great customer service. read more

David,Robert and Lilly rocks because they believe in God Rocz!!!!! Caliber Collision does great work and I well recommend them to all my friends that may need auto repair. I would rate them 5 star. read more