I scheduled ahead of time to get my car evaluated. I was told that the diagnostic would be free…read more They got me in the next day. One of the workers drove my car around and told me what he thought it was. I asked for something in writing but was told to do an accurate diagnostic my car would need to be put on the lift. That would cost $100.

Excellent Business..Highly recommend Quality of Service…read moreExceptional Polite Customer Service Worth every penny!

They did a great job fixing my car! Looks like nothing ever happened to it. Additionally, they kept…read moreme posted on progress via text and delivered on time!

My husband took his car to have the rims painted (before we left that side of the country) and they…read moredid an amazing job (the paint looked wet - even when dry)! Unfortunately, he incurred a few scratches over time and went to have them redone. They contracted the job out to a rim painter, who painted rims in his mobile truck and they were horrible (drip marks and the color was off). When we told the manager what happened, he made arrangements to repaint the rims and once again, amazing job! They are the best with customer service and getting the job done!

When I brought my car to them it looked like it had been in a war zone. The front bumper was…read morehanging on my a thread. There was damage to the front quarter panel. The spoiler had a hole in it. The trunk was bent and the tail light was cracked. The rear driver side door wouldn't even open. The inside was awful with crumbs and stains all over the seats and grime in all the compartments. I had them repair all the damage and do a full detail, carpet shampoo and wax. They did an excellent job replacing my back seat, bumper, spoiler and front quarter panel. The paint job and blending was superb! The interior was immaculate. When I went to pick up my car, I cried and gave the guy a hug. It looks like a brand new car! In addition to great work, they also have excellent customer service!!! I will ALWAYS bring my car here and recommend them to my friends, family and anybody I meet! If you want to transform your car and get the best service, bring it to City Side Auto Body!

Thank you to Brandon and Valerie for staying after close and making sure my car would get me home…read moresafe!

The staff was knowledgeable and very helpful throughout the repair process. Kept me informed about…read morewhat was going on, best practices, and the timeframe, and everything turned out well. The cost of the services was affordable considering the service. Would definitely bring my vehicles back.

I went there yesterday looking for an item for my car and didn't find it, but Charles led me in the…read moreright direction to find it. He is always very kind and helpful. He went out of his way to get a spot off of my car. It was something he certainly didn't have to do, but I truly appreciated it. I recommend this business for whatever automotive service you need.

My sunroof was stuck open, and I was not sure I was going to have it fixed after the quote I…read morereceived from the dealership. I took my car to Charles County Auto Body, and they gave me a great estimate for the work. Not only did they do a fantastic job, but they were very honest and saved me another $600 from their initial estimate. Highly recommend!!

Moving to a new area and trying to find a good auto shop is like buying a lottery ticket hoping to…read morewin the jackpot. After moving to Waldorf, I was impressed with (and a little skeptical of) Boswell's nearly 5 Star Yelp rating. After using Boswell's twice, I quickly experienced how they earned and maintain their reputation. The owner, Tom is not afraid to tell you his rates up front and give his best estimate on time needed to diagnose/fix. He is candid about when he will be able to get to your car. I never felt pressure for any repairs - Tom is like an experienced doctor who gives his best diagnosis for what is wrong with a vehicle including options and costs for different courses of action. After 5 years, Boswell's is still our go-to auto repair shop. Through many repairs over the years, both small and large - Boswell's consistently provides fair prices, good service, and great communication. Thanks, Tom! Vehicles: 2005 Mercury Sable 2010 Dodge Grand Caravan

There are two types of guys that I generally don't want to interact with the first are mechanics…read moreand the second or contractors. That is because I haven't had a great experience with either of them. After having a very terrible experience at JJ's Auto service which is right next door and please see my review for that. I had an excellent experience at Boswell's which is where I got everything fixed for a fraction of the price. Bill and Tom, the latter of whom is the owner we're super friendly and nice. Tom's wife answers the phone and is polite and courteous. I wanted the job done quickly and efficiently so that I could get my car back on the road otherwise I wouldn't be able to move forward with the rest of my work in business meetings they were very understanding of that and made sure that they did everything to accomplish it and exceeded my expectations I have absolutely nothing horrible to say about them because they're such wonderful folks and apparently they've been in business for a very long time and they know what they do and they're good at it. If you ever find yourself stuck in the area and need car repairs I would have no hesitation to recommend them to anyone

They were great at communicating in a timely manner. I was surprised they offered mobile service…read moreon a federal holiday. I ordered my own parts and when they were replacing the brakes they discovered they were not the correct size. They were nice enough to return the wrong ones, and pick up the replacement brakes from the auto parts store. Keon and his co worker Smitty were very friendly, knowledgeable, and transparent about the work being performed. I will definitely be calling them again we I need work done on my car.

BEWARE…read more KEY MECHANICS IN WALDORF TOTALED MY CAR https://m.facebook.com/keymechanics/ https://keymechanics.com/ 1/18/22 Drop vehicle off with new engine to have installed 1/30/22 8am Told my vehicle is ready for pick up. Get it the shop vehicle is not ready. 1/30/22 8pm They bring vehicle to my home that night car is leaking something all over the ground. They take it back 1/31/22 Told car is ready again take it for a test drive check engine light comes on car stars losing power. 2/1/22 Told vehicle is ready again this time the engine sound like it's about to fly out the car. The mechanic broke motor mount. 2/6/22 10am Told vehicle is completed. This time test drive and brake light, abs and traction control. I tell them Monday I will be coming to get it and take it elsewhere for a inspection. 2/6/22 7:30pm get a call the mechanic was in coming out of THE SUPER 8 MOTEL IN WALDORF PULLED OUT IN FRONT A TRACTOR TRAILOR!! The partner of the owner goes by P.J was on site asked if we had full coverage and stated the mechanic is a independent contractor who was driving my car after hours so they are not liable. This for I received my insurance deductible of 500 dollars. The owner Keon Wilson says he will reimburse me my 4,767.88 for my engine however I have not received it or any information on when or how I will be reimbursed. Just excuses! I asked why the business insurance is not paying for it? He said "because the vehicle was not in the shop at the time of the incident, the mechanic a independent contractor who was driving the vehicle after hours that's where the problem comes up". So now I'm out of a vehicle , 4760 for the engine not to mention the 1,000 I spent on tires new tires. The mechanic/driver provided our insurance to the state trooper (this is now a at fault accident on my insurance). I am mad as hell!! This is going to be a long drawn out process in court now. Please beware and stay away from Key mechanics in Waldorf md!!

I scheduled an appointment to have my GMC Sierra Denali serviced at Meineke La Plata, MD, branch on…read moreFriday, February 6th. I request a brake check, an oil change, and a tire rotation. Later that same day, I called Meineke and was informed by what I assumed to be the manager that nothing was wrong with my brakes and that I could wait until two oil changes to have my brakes changed. I picked up my truck on Saturday, February 7th. The manager gave me my truck's fob and told me there was no charge. Now I took this very seriously, but because I've been bringing all my vehicles to the Meineke and was told nothing was wrong, the manager cut me a break. But after driving the truck for a few days, the noise in the truck got worse. I return to Meineke on Wednesday, February 11th. I ask the mechanic to speak to the manager. The mechanic informed me that Saturday was his last day. I then explained that I have a lifetime warranty on my brakes and that they are making noise. He replied that it didn't concern him, but the mechanic refused to look at my truck. I left Meineke and took my truck to Martin's Servcie Station where i spent $944.78. On brakes, rotors, RF brake hose, and wear sensor. I called Meineke to file a complaint by phone on Wednesday, February 11th. I was told that I would receive a follow-up call in 48 hours, working days. No one responded to my complaint. I have attached pictures of the brake condition before the repairs were performed. I had to pay for brakes, rotors, and other items that were under warranty and were installed by Meineke. And the owner of Meineke brush it off as if it is not a big deal. Poor service....

2/2023 To Whom It May Concern: I wish to express my…read moredisappointment with the recent experience regarding my car service and repair. Prior to the my recent experience, I had a positive interaction with staff; and I felt I could trust the staff at this location. Being a single, senior with disabilities, and on a limited income (SSD), trusting a mechanic and the staff is invaluable. However, my recent interactions with the same staff and location have left me broke and devastated. I realize mistakes happen, and everyone is learning on the job. However, when I feel I am being taken advantage of based on issues based on my gender and age, this is unacceptable and I want others to be aware of people who will smile in your face while stabbing you in the back. Every business should be proud of their staff and the work that they do and stand by this; shame on those that take advantage of others. There should be more honor in business so we can all benefit together.