I have nothing but the highest praise for this body shop! They are fair, communicate well, and…read morecompleted the work ahead of schedule. I needed work beyond what my Insurance covered and the price was fair.

After a deer decided to attack Big Body Blue, my Dodge Durango, I had to have her radiator, ac…read moreconductor, grill, license plate holder, hood, headlight, and fog light on the front of her repaired. It took 2 weeks, but she's now home. Thank you, Billie and Angie, for all you did to bring her home to us.

Because I was paying myself, several local body shops had nothing to offer (refused the work)…read more Complete Auto Body: * offered an appointment for estimate next morning * prepared an estimate in 25 minutes * scheduled the parts in that same week. * suggested repairs would take a week (actually took an extra day because of a holiday). * completed the work for the estimated price * polished the car and tires. work looks good. Payment (self pay) was cumbersome. I'm satisfied!!

Horrific Customer service from the start and lack of communication throughout thereafter. From…read moreattitude to telling me "you must have somehow slipped through the crack". I would not recommend this business. Upon arrival to get my car (5 days late) I was never debriefed. Same asshat at front desk gave me key and didn't explain anything. I decided to do a walk around the vehicle seeing as none else thought it was important enough and as I was leaving my auto body POC walked out to ask what I thought. Really? Owner didn't care about my concerns so I don't care about their business. Will work with my insurance company on how bad my experience was. Would rate a 0 if I could.

Excellent customer service that kept me up-to-date every step that they worked on my vehicleread more

Great work everyone friendly and professional highly recommend vehicle was clean and finish on a…read moretimely fashion thanks

Caliber / Waldorf Md. Farrar shop - this is a John Attwood shout out for customer service above and…read morebeyond 10 out of 5 GOLD stars thank you, as a 45 yr. USAA stars member!! I had an accident on Rt.301 9.10.24 that damaged the hood of my BMW '07 making it impossible to continue my trip to the United States Naval Academy in Annapolis Md. bring my representation of my deceased father to the funeral of his USNA roommate / classmate '57's family as a guest attendee / speaker on my fathers behalf, as I was also carrying a special silk flower arrangement gift from our family to theirs in the back seat, that I had ordered special and had shipped up from a NC. florist to Va., for the family remembrance, of their father. John assisted me with transferring my vehicle back to Caliber Collision in Fredsburg. Va. allowing me to leave the vehicle that he handled for me personally with the tow company - he then surprised me by offering and took me to Enterprise rental down the street a couple blocks where I got an expedited rental scheduled for me, by the front C.S. Caliber folks making a quick emergency call to the sales folks. As a result - I was able to make the wake service as the folks were literally walking into the post funeral luncheon reception, coming from the internment on the USNA grounds. I was able to deliver my speech in memory of my father's classmate as 1 of 2 honor presenters - Only, because John Attwood, whom I'll never forget made it happen!! Thanks John both from my father and our family, as well as his roommates family, as I shared your support with them as to why I somehow made it - and that day my car ultimately made it to it's destination at Caliber / Fredsburg shop and why I recommend this company after at least 4 vehicle repairs that were performed by Caliber over a number of years. My sincere Thank you's for your professionalism John, that was heaven sent - no doubt! - Customer / Fred Howe

Farrar Place location is fantastic. The staff is incredibly professional-from the front desk to the…read moretechnicians and the work is excellent. John and Chuck were able to turn the work around same day. You don't need to look any further for your auto body work needs. I would highly recommend this location.

Ricky is super nice, friendly and chill. He did a great job and offered to fix my scratches on my…read moreback bumper for free! He also offer work done guarantee, for any problems happen to the work later on he promise to come back to fix it.

Showed up to my house within a day, did a good job even though my car was a little more damaged…read morethan I thought so he couldn't make it look brand new. But looks good and was done for a fair price. I appreciate the help!

My car was originally stolen and I was heartbroken! This is a reoccurring issue with Kias and I was…read moreshocked that it being stolen happened to me. But thankfully I got it back. Progressive had my car taken here to be worked on to fix the transmission, car handle, and other damage that was done in the vehicle. It brought tears to my eyes seeing it back in the condition I had before it was stolen. They updated me along the way of their progress and fixed issues I brought to their attention. I'm very blessed to have my car back and I'm really grateful to the staff members who revived it.

They don't communicate with the customer and the person at the front desk has zero customer service.read more

My husband's insurance company sent him here after an auto accident last year. We thought all was…read morewell, until we noticed some features no longer worked after cosmetic repairs had been made. He had to return the vehicle twice for issues unrelated to damages seemingly unrelated to the accident, so that was a major inconvenience. __ I eat. @f.hux I thrift. @DCthriftish

Crash Champions fixed my car on time and did a superb job. If I ever need my car fixed because of…read morean accident, I would not hesitate to have Crash Champions do the work. Everyone was beyond friendly. I even stopped by a few days after picking up my car to inquire about a spot on my passenger side and I was greeted with an employee that was more than able to help me with the problem.