I had a great experience with Gayans. I was in an accident and they worked really well with my…read moreinsurance company and with Enterprise Rental Car. They made sure that I got the right fender to match my SUV when they received the wrong one. Everyone was courteous and professional and they always kept me informed about the progression of their work by texts. I would use them again in the future if I ever have another car repair.

Very unwelcoming and overwhelming! My car was towed there from an accident and instead of them…read moreassisting with explaining in a professional manner their protocol for releasing a vehicle or belongings, they (3 employees) bombarded me with asking who was going to pay for the tow and clean up fee. No sense of empathy at all, but more so approached me as if I was planning to get over on them or rob them as others have. The lady (Amy, I believe) even mentioned that they have cars there that still haven't been paid for. Unbeknownst to me and neither does that have anything to do with me, the energy and approach was rather aggressive than helpful. After speaking with my insurance agent, they then became a bit nicer and cooperative. They were so interested in the money that they forgot to have me sign release papers, so my car could be picked up and now they keep calling me... I drove 35 minutes to get there and will not return due to how I was treated.

Absolute trash. 0/10. Do not recommend. Had to call numerous time then I guess someone finally woke…read moreup or got tired of me calling and they finally answered. Then they were really rude on the phone, like we were inconveniencing them. And the price was ridiculous. They must only make there money from towing people cars from the apartment they have contracts with where they sneak in at night like snake and take the cars.

From the owner: JNJ Towing is here to provide you with all your towing needs. Give us a call today for a free…read morequote, tomorrow or even next week if you would like a appointment.

Oliver came quick and followed delivery instructions for my vehicle perfectly. He even sent me…read morepictures for where he left my keys since I wasn't able to meet him at the drop off spot.

Scheduled a tow for 2:30 PM on 7/23. Not only did no one show up, but I was strung along for hours…read morewith excuse after excuse. Each time I called, I was told the driver was "on the way" or "stuck in traffic." I stayed with my car until 6:00 PM, when I was told--yet again--the driver was just 20 minutes out. They never arrived. Customer service was dismissive and dishonest. Not once did anyone proactively call me with an update, and when I asked for information, I got vague responses clearly meant to stall. This company completely wasted my time and showed zero regard for basic professionalism or accountability. I scheduled this tow in advance and was met with four hours of silence, lies, and no service. I will never use them again and strongly recommend others avoid them as well.

Very over priced. Maybe it had to do with things I rather I…read morenot say. Payed 85$ for them to tighten one bolt, yes one. Couldn't have taken more then a few mins. Told them exactly where the problem was, they didn't have to search high and low. Won't be recommending to anyone in my unit.

I've been there twice now in my several years living in Indian Head. This last time has made me…read morerealize I should have been going to Scooter's since the first day! The first time I was there, they mounted and balanced a motorcycle tire. I went there, because no one else would do it! Problem solved. The second time, I was there because my car was diagnosed with an issue someone else could not fix. I called, explained the issue, and their reply was "No problem!" They towed it there, started working on it, and found the real problem. Called me, said the parts were available, it would be ready that day, and their quote was more than reasonable! I later looked up on a website, and the total cost was on the low end of estimates. My car works like a champ now, and I now have the only place I will take my car to, ever! I will tell all my friends that Scooter's should be your first stop. Thank you guys! Keep doing what it is you are doing! Like the other person said, "Honest auto repair"

Never available call but won't pick up phone Used them for…read morea bit they were good wondering if they closed up

Picked me up within 10 minutes of my car breaking down! Great job and super personableread more

Showes up when he said he would. Very courteous and accommodating. Only waited a short timeread more

Such a great guy! I needed a tow, at rush hour, from…read moreOccoquan. On the initial phone call he was organized and professional while also frank and efficient. I was given a very good quote immediately, and an accurate estimate of how long it would take for him to get there. I'd called several towing companies previously for my car, and this was definitely the best of the bunch.

Thank you in advance !!' Carlos outstanding service!the oil change Everything went well in a…read moretimely manner

There is a reason this place always has openings! I went end of day for oil change. They claimed…read moremy coolant was "contaminated" and needed to be flushed for over $300 or else my engine would overheat. I declined this and the other expensive services they wanted to provide. Sure enough, right after I drove off, my vehicle did overheat for first time ever! Turns out the coolant had been completely drained! Other mechanics told me there was no way this could occur naturally.

Service was prompted and efficient. I would recommend Teds Towing. The driver was very polite and…read moreaccommodating.

The one star is the only way to leave a review . I've never use this company and I would not…read morerecommend. One of their drivers hit me to the point where I almost got into an accident and he kept on driving. I followed him to get a plate and I called the company that evening. I was told to call the next morning. Two hours later, I guess after they got their stories straight to lie to the cops, they filed the claim. I called the office again and whoever manages it is rude and disrespectful. It's bad enough, He has a strong accent where you can't understand him, but who answers the phone saying " what do you want?" at 9 AM in the morning. Train your drivers to not hit people, but also to do the right thing if they hit people. And get someone else on the phone because the current person you have on there does not know what customer service is.