Had a great experience working with Darren recently on my first home purchase. Although this was my…read morefirst time completing a purchase, I arrived at the conversation with Darren having talked to two other lending institutions for possible purchases in California and Oregon. Penrith was one of several brokers my real estate agent recommended for our lending process. From our first conversation, Darren stood out as being both readily available and friendly. He was welcoming to my litany of questions regarding the purchase. Darren and I mostly spoke over the phone but also communicated via email and text. His responses were prompt, thoughtful, and super helpful. Darren's communication and availability to answer my questions, alongside the competitive rate offered made this a great customer experience. I'd recommend Penrith and Darren for anyone looking for a mortgage in the Portland area.

Working with Evan was amazing! My husband and I are first time homebuyers so we had no idea what we…read morewere doing, but Evan was so patient to answer our questions and walk us through the process. We hit what we thought would be major hiccups in our underwriting/application process, but Evan worked hard to work some magic to resolve everything. One big thing we really appreciated about Evan is that he was always responsive and quick to get back to us when we contacted him. It really gave us a lot of peace of mind that when we needed him, he would be there for us. 5 stars for customer service as Evan went above and beyond advocating on our behalf. We are now very happy homeowners! Thank you Evan!!

Super happy I requested information. I had a meeting via phone with Ken Perigo. We were looking…read moreinto refinancing. We are Dave Ramsey fans and follow his plan. Ken was amazing. Extremely informative and broke everything down for me. I loved that during and after the call I felt I had and was learning so much. He understood and was compassionate. Overall extremely happy. Didn't go through with the refinance because we are selling next year and it wouldn't be worth it for us. We wouldn't be breaking even before selling.

Jen was right by my side during the home buying process and what I mean by that is, was apart of MY…read moreteam, even though I used the builders preferred lender (which I will never do again). Often times, builders (especially new construction) try to do quick closes without explaining everything out in detail causing confusion and ultimately frustration. Jen actually caught an error (higher percentage) when reviewing my documents with me that the lender was going to let slide through. I am grateful for Jen and her hard work in ensuring people receive the fair value for their investment. I plan to work with Jen on future home buys / when it makes sense to refinance. Jen is AMAZING at what she does! Highly recommend her for anyone looking for a Mortgage Banker / Loan Officer

Jennifer has been and continues to be my go to mortgage lender. I refer her to all of my clients…read morebecause not only does she and her team provide tons of information for first time home buyers, but also top-notch service during the entire transaction. She's incredibly knowledgeable about all of the various loan products out there and is always available when I have questions.

Steve is great! He's been so helpful through helping us buy our house and refinancing twice. He…read moremakes sure we understand what's going on and what our options are, and has always found us good, competitive loans.

Chad and his team were outstanding and provided us top-notch service from application through…read morefunding our loan. They took the time to answer any questions we had and made us feel confident in our loan and confident in their ability to handle our application with care. I would recommend them to anyone and everyone looking for a detail-oriented and honest mortgage originator/lender!

Poor organization and communication between departments. Lack of response in due time, agents admit…read moreto intentionally not opening emails, the list goes on and on. Just for example, I alone have sent in my clients documents for review by lender nearly 6 times, and each time I have a lender saying we haven't recieved anything. This doesn't include the attempts my clients made on their own accord. Beyond unprofessional experience to say the least, do not send your clients to this instatution unless you want continued delays met with confused agents. Do not use this company.

They offer professional services, specially Jamie Bates. She was our agent and I'd strongly…read morerecommend her to friends and family. She was always responsive and available for us even after business hours. She went above and beyond to make sure everything is taken care of and she supported us every step of the way. She professionally handled all complications our situation had and we experienced a smooth process along the way. That said, I believe one her most important strengths is dealing with complicated situations. Again, strongly recommend!

AWESOME experience. Stanton Berkey and his staff did everything perfectly. I honestly didn't even…read morethink I would qualify for my REFI and they made it happen. I encourage all prospects to contact these people when looking for a REFI or new house loan.

This is one of the worst companies that I have ever worked with. They are extremely shady, having…read morefake offices in Oregon that forward to their office in Washington. Gabriel Terreson violates the realtor code of ethics by working as both an agent and a lender. He never answers his phone and never followed through with any of his promises. They agreed to close on a certain date but asked for a two week extension only three business days before closing. Their only reason is that they were too busy to get it done on time. Everything was complete and waiting on them. They guaranteed that they would have it done by the extension date (that we all agreed to) but asked for yet another extension because the seller was on a planned vacation that Gabe never informed us about. We have a documented transaction where the agent purposefully used a decoy loan officer from a different branch and had his transaction coordinator from his Vancouver branch do the loan. Stay away from Savi Realty and Northwest Funding Group. If they make an offer on your home, don't accept it.

Superior customer service from honest and reliable mortgage lenders…read more I recently bought my first home and thanks to Jodi White and Summit mortgage, I feel like I got a great interest rate and SUPERIOR customer service. Initially I was going to get my loan directly through a major bank and was scheduled to close near the very end of the month. At the beginning of the loan process, this major bank (who, for the sake of anonymity I shall henceforth refer to as "BANK X") also provided good customer service and a slightly higher than average interest rate in exchange for a significant credit toward our closing costs. As the end of the month neared, BANK X suddenly became incommunicado and would not return my calls or emails timely. Apparently once they figure you have agreed to use them as your lender, they have you trapped and they no longer have to be nice. I can take people being rude to me, but what happened next was just unacceptable: 1) BANK X sent me an updated Good Faith Estimate that was FAR HIGHER than the original good faith estimate and with absolutely NO warning 2) When I questioned BANK X about the massive increase, I was given the run around about "points" and "industry changes" 3) Not only did BANK X NOT apologize to me...EVER!...their tone was almost accusatory towards me as if I did something wrong! 4) After all of this, BANK X unable to close before the end of the month despite almost 3 weeks to get the paperwork together Because BANK X couldn't get the paperwork together before the end of the month as we had promised, the seller owed a penalty equal of $1,800.00...which they demanded we pay!!! To summarize, BANK X failed to close on time which had the following consequences: 1) BANK X used it as an excuse to increase my interest rate AND forfeit the credit toward closing costs 2) We had to pay $1,800 in order to make sure we could still buy the house or the seller would walk 3) We had to pay another month's rent where we were living In all, BANK X was a nightmare. I discussed this nightmare with my realtor who recommended Jodi White and Summit Mortgage. I spoke to Jodi who APOLOGIZED for my experience with BANK X and then gave me a quote which knocked BANK X out of the water. Jodi promised me that if I gave her my business, she would close within 3 weeks and that is EXACTLY what she did. When all was said and done, I got such a great deal with Summit, I still saved money even after all of the added expenses of dealing with BANK X. Bottom line, don't concern yourself with who BANK X really is, because if you are not dealing with Jodi White and Summit, you are likely dealing with your own BANK X and you may not yet know it (you soon will). Before choosing a lender, be sure to bargain shop and be sure to give Jodi White a call. I was glad I did.

Ryan Young from Summit Mortgage Corporation helped me in what I thought to be a very daunting…read moreprocess of purchasing my first home. While I was extremely nervous at first, Ryan walked me through every step and was very accommodating to my multitude of questions and concerns. In the end, it was a walk in the park. I found my condo, closed and moved in all within a month. And of course at a rate and term that I am very very pleased with. Ryan Young and the team at Summit Mortgage have exceptional customer service. You never get the feeling that they are too busy or that they have heard your questions a million times before. Purchasing my first home was never daunting because of Ryan Young and Summit Mortgage Corporation. It was exciting, rewarding and one of the best decisions I've ever made. Thank you Ryan Young and the team at Summit Mortgage!