Superior customer service from honest and reliable mortgage lenders…read more I recently bought my first home and thanks to Jodi White and Summit mortgage, I feel like I got a great interest rate and SUPERIOR customer service. Initially I was going to get my loan directly through a major bank and was scheduled to close near the very end of the month. At the beginning of the loan process, this major bank (who, for the sake of anonymity I shall henceforth refer to as "BANK X") also provided good customer service and a slightly higher than average interest rate in exchange for a significant credit toward our closing costs. As the end of the month neared, BANK X suddenly became incommunicado and would not return my calls or emails timely. Apparently once they figure you have agreed to use them as your lender, they have you trapped and they no longer have to be nice. I can take people being rude to me, but what happened next was just unacceptable: 1) BANK X sent me an updated Good Faith Estimate that was FAR HIGHER than the original good faith estimate and with absolutely NO warning 2) When I questioned BANK X about the massive increase, I was given the run around about "points" and "industry changes" 3) Not only did BANK X NOT apologize to me...EVER!...their tone was almost accusatory towards me as if I did something wrong! 4) After all of this, BANK X unable to close before the end of the month despite almost 3 weeks to get the paperwork together Because BANK X couldn't get the paperwork together before the end of the month as we had promised, the seller owed a penalty equal of $1,800.00...which they demanded we pay!!! To summarize, BANK X failed to close on time which had the following consequences: 1) BANK X used it as an excuse to increase my interest rate AND forfeit the credit toward closing costs 2) We had to pay $1,800 in order to make sure we could still buy the house or the seller would walk 3) We had to pay another month's rent where we were living In all, BANK X was a nightmare. I discussed this nightmare with my realtor who recommended Jodi White and Summit Mortgage. I spoke to Jodi who APOLOGIZED for my experience with BANK X and then gave me a quote which knocked BANK X out of the water. Jodi promised me that if I gave her my business, she would close within 3 weeks and that is EXACTLY what she did. When all was said and done, I got such a great deal with Summit, I still saved money even after all of the added expenses of dealing with BANK X. Bottom line, don't concern yourself with who BANK X really is, because if you are not dealing with Jodi White and Summit, you are likely dealing with your own BANK X and you may not yet know it (you soon will). Before choosing a lender, be sure to bargain shop and be sure to give Jodi White a call. I was glad I did.

Ryan Young from Summit Mortgage Corporation helped me in what I thought to be a very daunting…read moreprocess of purchasing my first home. While I was extremely nervous at first, Ryan walked me through every step and was very accommodating to my multitude of questions and concerns. In the end, it was a walk in the park. I found my condo, closed and moved in all within a month. And of course at a rate and term that I am very very pleased with. Ryan Young and the team at Summit Mortgage have exceptional customer service. You never get the feeling that they are too busy or that they have heard your questions a million times before. Purchasing my first home was never daunting because of Ryan Young and Summit Mortgage Corporation. It was exciting, rewarding and one of the best decisions I've ever made. Thank you Ryan Young and the team at Summit Mortgage!

Kurt and his team are extremely knowledgeable with mortgages and have been very helpful with…read moregetting me into my home. I greatly appreciate the time he and his team take to give me detailed answers, counter offers from other brokers, and keep me informed of all of my options I can't say enough great things about Kurt and Tammi. Thank you!!

liz and tu y'all are the best…read more smoothest transaction of all i have ever done this is my 6th purchase in 14 years and at least 6 refinance transactions thank you zink

Had a really great experience working with Tu & his team on a home purchase earlier this year. My…read morehusband and I were not sure that we would still be able to qualify after he needed to change jobs in the middle of our approval process, but we were able to make it possible with Tu's guidance and expertise. Melody & the rest of the team were highly professional, patient and helpful throughout the process as well. Highly recommend!

We would highly recommend the team at Root Mortgage. We were fortunate to work with Juha, Heather,…read moreAlex, and McKinnley each who provided us with an excellent loan and home buying experience. We appreciated their attention to detail, exceptional communication with us and our broker, the teamwork and helpful information they provided made making important choices throughout the process easy. If we need services again in the future we will certainly return to the Root team for their support.

Did not have a good experience with these guys. Needed to go the NQA route and they were not good…read morelisteners, attentive or creative at all. Seemed too cozy shooting fish in a barrel in a high-demand market to really need to advocate for an unconventional loan candidate.

Jennifer has been and continues to be my go to mortgage lender. I refer her to all of my clients…read morebecause not only does she and her team provide tons of information for first time home buyers, but also top-notch service during the entire transaction. She's incredibly knowledgeable about all of the various loan products out there and is always available when I have questions.

Excellent team to work with! Jennifer and her team were very quick to respond with questions and…read moreconcerns I had throughout the home buying process. Jennifer is very knowledgeable about home loan options and how to get the best rate. Guild is a very professional company with excellent customer service and convenient locations.

Had a great experience working with Darren recently on my first home purchase. Although this was my…read morefirst time completing a purchase, I arrived at the conversation with Darren having talked to two other lending institutions for possible purchases in California and Oregon. Penrith was one of several brokers my real estate agent recommended for our lending process. From our first conversation, Darren stood out as being both readily available and friendly. He was welcoming to my litany of questions regarding the purchase. Darren and I mostly spoke over the phone but also communicated via email and text. His responses were prompt, thoughtful, and super helpful. Darren's communication and availability to answer my questions, alongside the competitive rate offered made this a great customer experience. I'd recommend Penrith and Darren for anyone looking for a mortgage in the Portland area.

**WOULD GIVE 0 STARS IF YELP HAD IT AS AN OPTION**…read more Oswego Mortgage was absolutely hair-pulling to work with; rare callbacks, few answered emails, if any, stalling day after day, LATE CLOSE WITH NO OFFER TO MAKE IT RIGHT, no answers, voicemail after voicemail, text after text, with every interaction being more work than necessary. Lenders pointing fingers at underwriters, overlooking items that are clearly on a preliminary report from 3 weeks prior, leaving work early, not coming in to work at all, and the list goes on. :( Although I cannot steer my clients in one direction or another, I will openly share about the completely unprofessional experience I and several other agents had while working with Oswego Mortgage.

We went with Oswego mortgage on a recommendation from our realtor because they "specialize" in VA…read moreloans..... what they specialize in actually is ripping people off! They were Paid by the lending company to procure our loan. This is legal but in our opinion shady. My husband is a business owner and self employed which we know is always tricky when it comes to financing, however they were slow at responding and ended up charging us to keep the locked in interest rate. They also quoted us a really low interest rate but failed to explain that we were buying points down. I would never recommend them to anybody. I don't like posting negative reviews but this was a LOT of money and I hope others don't get ripped off by them. We actually threatened to go to another company then literally we signed documents within days..... after waiting over two months!

Working with Evan was amazing! My husband and I are first time homebuyers so we had no idea what we…read morewere doing, but Evan was so patient to answer our questions and walk us through the process. We hit what we thought would be major hiccups in our underwriting/application process, but Evan worked hard to work some magic to resolve everything. One big thing we really appreciated about Evan is that he was always responsive and quick to get back to us when we contacted him. It really gave us a lot of peace of mind that when we needed him, he would be there for us. 5 stars for customer service as Evan went above and beyond advocating on our behalf. We are now very happy homeowners! Thank you Evan!!

Super happy I requested information. I had a meeting via phone with Ken Perigo. We were looking…read moreinto refinancing. We are Dave Ramsey fans and follow his plan. Ken was amazing. Extremely informative and broke everything down for me. I loved that during and after the call I felt I had and was learning so much. He understood and was compassionate. Overall extremely happy. Didn't go through with the refinance because we are selling next year and it wouldn't be worth it for us. We wouldn't be breaking even before selling.