We would highly recommend the team at Root Mortgage. We were fortunate to work with Juha, Heather,…read moreAlex, and McKinnley each who provided us with an excellent loan and home buying experience. We appreciated their attention to detail, exceptional communication with us and our broker, the teamwork and helpful information they provided made making important choices throughout the process easy. If we need services again in the future we will certainly return to the Root team for their support.

Did not have a good experience with these guys. Needed to go the NQA route and they were not good…read morelisteners, attentive or creative at all. Seemed too cozy shooting fish in a barrel in a high-demand market to really need to advocate for an unconventional loan candidate.

Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

This is an edit to a prior review that I'd written based on my having sent an inquiry e-mail and a…read morevoice mail a couple of days later, and never having received a response to either of them. I waited to write the review since the COVID-19 pandemic was in full force at the time of my initial query. While I was very disappointed to have not received any responses to my initial inquiries, I was VERY impressed to have received a personal response on Yelp within minutes of my posting my original review, apologizing for my not having received any responses, and asking for supplemental information so that they could investigate and try to find a root cause. They checked their systems and couldn't find my contact attempts. Their demonstrated concern for potential customers was very evident, as was their professionalism in taking the time to write a thorough and thoughtful response as well as their desire to find and fix the root cause. I'm not sure when or if I'll be in the market for a mortgage broker service again, but if I am, I'll definitely give Green Mortgage Northwest a shot before I contact anybody else based on their excellent response.

After I applied online, Ryan Dunn scheduled a time to speak with me the following week. Never…read morecalled, no email or messages, never heard from him again. Real disappointed that I took the hit to my credit with this company. Received better communication and approval elsewhere.

The team at Caliber made me feel comfortable from the start. They answered all my questions in a…read moreno-pressure environment. I was working with another lender, and went to Caliber just to compare. Ryan was very professional, and not only beat my other rate in a program that was the right fit for me, but the level of customer service I received from start to finish has earned them a loyal customer! I love my new home, and I am refinancing my rental property with them as well. Very reassuring to have someone looking out for my best interests!

My go to branch for friendliest and helpful staff and walking distance from my place…read more They are my second credit union beside OCCU. I'm considering closing my OCCU and making OnPoint my main banking. I got a very good refinancing rate with them after purchasing my car for a year from dealer financing. I also have a credit card with them.

Been with OnPoint for nearly 15 years and never once had an issue. Someone skimmed my debit card…read moreinformation and drained my account, it was difficult to get OnPoint to review the fraud case in any detail. Their initial review was very basic and they denied me without gathering any information. I had to follow up with OnPoint numerous times for them to re-review the case, all the while they just tell me to keep waiting. I had to send them notes to check cameras at ATMs and provide them documentation they should have gathered if there was any research done. Didn't seem to have interest in making a difficult time any easier. Be weary of their fraud department and don't take their word for anything, do your research if you have been defrauded as the internet provides much more info then OnPoint's fraud dept.

Brent and The Palmer Team at Homebridge were a highlight of the buying process for me as a…read morefirst-time home buyer. People always talk about how buying your first home is one of the most exciting, yet stressful, experiences of your life up to that point. Due to the weight of going through that process, having a team that has your back any time, any day, is HUGE for making the process easier. When I reached out to Brent and Nicole initially, I wasn't even sure if now was the right time. But they immediately got information in my hands that made me confident to move forward, and I'm so grateful for them in helping me and my wife get into our first home. I would give bonus stars if I could, they are all so great! Look no further, this team's service is as good as it gets!

Brent and his team were superb professionals and their expertise was extremely helpful! I highly…read morerecommend!

I dont understand why my original review was removed but i wanted to wrote a review for Heloc…read moreapplication in this location. Moderator said i couldn't review twice now I repost my review again only for this location. They really wasting my time. The underwriters process is so slow and seems that no one working on the loan, keep calling then for update finally the assistant manager call back with some silly regulatory that no one heard, that the rental income have to be divided by half because your husband is in the tax return!! What a stupid rules that no lender ever have. Wasting my time and really not upto date with the technical loan rules. Dont go to them for loans.

I had a great experience thanks to V. She was incredibly helpful, patient, and kind. I truly…read moreappreciate her excellent customer service! :)

Bill is honest, responsive, and has a passion for taking care of veterans. He is great to work with…read moreand I highly recommend him for your mortgage needs!

"As a trusted advisor to my clients, I continually strive to find ways to save them money by…read moreobtaining the best possible mortgage financing options. Bill Clark at Alpine Mortgage has consistently succeeded in meeting this goal as they have the ability to represent all of the top institution in the marketplace. They do an exhaustive personalized search to find the best interest rate and mortgage program for their clients. They also handle all of the tedious paperwork and make the process painless. As a busy professional, I need and expect the utmost in service for both my clients and myself, and that is exactly what Bill Clark's team always delivers."

We started out having a great experience here during our home loan process. We met with Tim who was…read morevery knowledgeable and really helped us through the process as first time home buyers. After that it went down hill. As we were signing we noticed that Tim had left my husbands name off the title documents. We brought it up multiple times during our signing and requested that they be fixed. Tim's reply was that they were correct and everything was fine. It clearly was not correct if we kept bringing it up. We left after the signing and received a phone call from the escrow company and Tim apologizing to us about the "misunderstanding." During that conversation Tim told us that they would pay for the correction since it was his fault for not fixing it. We have now tried to contact him several times to get our title documents fixed with no response. I would not recommend this company or Tim to get your home loan done it has been such a headache.

Would highly recommend!! This was my first time buying a…read morehome so I felt really overwhelmed and uncertain. I was recommended to this company by a very close friend of mine and so I gave them a try. I am very happy that I did, Max walked me through the whole process and was there every step of the way. From getting me pre approved to us being able to close 2 weeks early. He went above and beyond to make sure everything went smoothly with underwriting and pushed the loan through really quickly! The rates he offered were the best that I saw. Max made me feel really comfortable with the purchase while being very professional. Im already looking forward to the next time I'll buy a house, knowing that Max and his team are there to make it easy.

From the owner: The Golden Mortgage Team is your premier mortgage team located in Eugene, Oregon. We pride…read moreourselves on offering some of the lowest rates nationwide and make the loan process simple, straightforward and fast for borrowers seeking a mortgage in the Eugene area. Whether you are first time home buyer, purchasing your dream home, refinancing an outstanding loan, or consolidating debt, the highly experienced team of mortgage brokers here can help you take that first step toward a financial solution. Programs Offered First Time Home Buyers Manufactured Home Loans Plus Single Wides FHA & VA Loans Fannie Mae & Freddie Mac Jumbo Loans 100% Financing- USDA Reverse Mortgage Purchase & Refinance Rate/Term And Cash-Out Refinance Purchase Money Asset Base Loan